1761 Hospitality Staff jobs in Sale

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £34,000 - £37,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#lifeatkfc

• Supervising daily operations within designated hospitality departments (e.g., Front Office, Food & Beverage, Housekeeping).
• Ensuring adherence to service standards, operational procedures, and company policies.
• Training, mentoring, and supporting team members to achieve high performance levels.
• Managing staff schedules, coordinating work assignments, and overseeing performance.
• Handling guest inquiries, feedback, and complaints promptly and professionally to ensure guest satisfaction.
• Monitoring inventory levels and managing supplies to ensure operational efficiency.
• Assisting in the development and implementation of departmental strategies to improve service quality and profitability.
• Ensuring compliance with all health, safety, and hygiene regulations.
• Conducting regular inspections of facilities and services to maintain quality standards.
• Collaborating with other department heads to ensure smooth interdepartmental operations.

• Oversee remote customer service operations and support.
• Develop and implement operational procedures and service standards.
• Coordinate with on-site staff and management to ensure service delivery.
• Monitor and analyze customer feedback and service quality metrics.
• Identify and resolve operational issues and customer concerns promptly.
• Implement strategies to enhance guest satisfaction and loyalty.
• Manage communication channels and ensure effective collaboration with distributed teams.
• Contribute to the development of operational training programs.
• Analyze operational data to identify trends and areas for improvement.
• Manage vendor relationships and service agreements as needed.
• Ensure compliance with company policies and health and safety protocols.
• Drive operational efficiency and cost-effectiveness.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality operations management.
• Proven experience managing remote teams or operations.
• Strong understanding of hospitality service standards and best practices.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in using remote collaboration and project management tools (e.g., Slack, Asana, Zoom).
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and work effectively under pressure.
• Experience with CRM systems and customer feedback platforms.
• A proactive and results-oriented approach to management.

• Oversee the planning and execution of various events from conception to completion.
• Develop detailed event plans, timelines, and budgets, ensuring adherence to financial targets.
• Source and manage relationships with external vendors, including caterers, AV providers, decorators, and entertainers.
• Coordinate with venue staff to ensure optimal use of space and resources.
• Manage event logistics, including registration, seating arrangements, and AV requirements.
• Liaise with clients to understand their needs and ensure all event requirements are met.
• Develop and execute marketing and promotional strategies for events.
• Supervise on-site event operations, ensuring smooth execution and addressing any issues promptly.
• Manage event staff and volunteers, providing clear direction and support.
• Conduct post-event evaluations, gather feedback, and prepare reports on event success and areas for improvement.
• Ensure compliance with health, safety, and licensing regulations for all events.

• Proven experience as an Event Manager or similar role.
• Strong understanding of event planning principles and best practices.
• Excellent organizational and time management skills.
• Proficiency in event management software and MS Office Suite.
• Strong negotiation and supplier management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Creative thinking and attention to detail.
• Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
• Experience in the hospitality or tourism industry is preferred.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
li>Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2907/62922001/52752758/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Oversee the operations of key departments, including front office, food & beverage, housekeeping, and events.
• Develop and implement operational strategies to improve efficiency, service quality, and profitability.
• Manage departmental budgets, controlling costs and maximizing revenue.
• Ensure compliance with all health, safety, and licensing regulations.
• Recruit, train, and manage a high-performing team, fostering a positive work environment.
• Monitor guest feedback and implement improvements to enhance the overall guest experience.
• Build and maintain strong relationships with suppliers and external partners.
• Conduct regular performance reviews and provide coaching to staff.
• Manage inventory and ensure efficient stock control.
• Lead by example, demonstrating a commitment to service excellence.
• Develop and execute marketing initiatives in collaboration with the marketing team.
• Resolve guest complaints and operational issues effectively.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in a senior management role within the luxury hospitality sector.
• Strong understanding of hotel operations, F&B management, and event planning.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage budgets and control costs.
• Customer-focused approach with a passion for delivering exceptional service.
• Proficiency in property management systems (PMS) and other relevant software.
• Ability to work under pressure and in a fast-paced environment.
• Problem-solving skills and a proactive attitude.
• Knowledge of current hospitality trends and best practices.

• Planning and executing a diverse range of events, including corporate functions, conferences, and social gatherings.
• Developing event concepts, themes, and timelines in collaboration with clients and stakeholders.
• Creating and managing event budgets, ensuring cost-effectiveness and profitability.
• Sourcing, negotiating with, and managing vendors and suppliers (e.g., caterers, AV technicians, decorators).
• Coordinating event logistics, including venue selection, seating arrangements, and transportation.
• Overseeing on-site event operations, ensuring smooth execution and guest satisfaction.
• Managing client relationships and providing exceptional customer service throughout the event lifecycle.
• Conducting post-event evaluations and preparing detailed reports on event success and areas for improvement.
• Ensuring all events comply with relevant health, safety, and licensing regulations.

• Developing and executing operational strategies for the hospitality portfolio.
• Managing budgets, financial forecasts, and resource allocation to ensure profitability.
• Implementing and maintaining stringent quality control measures across all services.
• Leading, mentoring, and developing a remote team of hospitality professionals.
• Identifying and implementing operational improvements and best practices.
• Ensuring compliance with all relevant health, safety, and hygiene regulations.
• Building and maintaining strong relationships with stakeholders and partners.
• Analyzing performance data and reporting on key operational metrics.
• Driving customer satisfaction and loyalty through exceptional service delivery.
• Exploring and implementing innovative solutions to enhance guest experiences in a remote context.