129 Hospitality jobs in Alcester

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE HOME

After our 2022 refurbishment, Tewkesbury Fields Care Home has undergone a remarkable transformation, creating a refined, tranquil, and welcoming atmosphere for both residents and staff. With the addition of our new community, we are expanding significantly and seeking passionate individuals to join us in making our home a benchmark of excellence. We warmly invite local people who are dedicated to delivering exceptional care to the elderly and our residents. Whether you're an experienced professional or just beginning your career in care, Barchester is committed to recruiting compassionate individuals with the right attitude and values. If you're looking for a fulfilling career in care, Barchester offers a supportive and dynamic environment where you can build a strong foundation for your future.

ABOUT THE ROLE

Shift Pattern: 8am-2pm
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: 3rd November 2025 - Mid February 2026 (with potential for extension)
Rate: Competitive day rates based on experience + 60 per travel day (where applicable and pre-agreed) + 25ppm mileage

About the Role
Are you passionate about the hospitality industry and experienced in training or senior management?
Our client, a leading hospitality organisation, is seeking Hospitality Systems Trainers to support a nationwide rollout of new hospitality systems. This is a fantastic opportunity to deliver hands-on training and support to staff and management across various venues.
Key Details

• Contract Dates: 3rd November 2025 - Mid February 2026
• Training: 1 - 2 weeks, with potential for 1-2 weeks away from home (TBC)
• Shift Pattern: 4 shifts per week (Mon-Thurs or Tues-Fri), 8 hours onsite plus 1 hour travel either side, with a 1-hour unpaid lunch break
• Travel: Extensive UK travel required, including regular overnight stays

Responsibilities

• Deliver engaging training sessions on new EPOS systems
• Provide Go Live support, including basic configuration, technical assistance, and troubleshooting
• Ensure staff and management are confident using the new systems

Candidate Requirements

• Experience in senior hospitality management or as an EPOS Engineer with strong communication and training skills
• Passion for coaching and developing others
• Professional, approachable, and customer-focused
• Experience with Aztec systems (desirable)
• Strong interpersonal skills and ability to build rapport
• Full UK driving licence and reliable vehicle (MOT and business insurance required)

Rates & Benefits

• Day Rate: Variable based on experience
• Travel Days: 60 per day (subject to travel policy)
• Mileage: 25ppm
• Accommodation: Hotels arranged in advance, with meal allowance
• Expenses: All travel-related costs (parking, tolls, congestion charges) are claimable
• Contract Type: Outside IR35 (via umbrella or Ltd company)
• Equipment: Candidates must provide their own laptop and phone

Interested?
Click Apply or get in touch for more information. We look forward to hearing from you!

• Developing and implementing operational strategies to enhance guest satisfaction and profitability.
• Managing budgets, controlling costs, and optimising financial performance.
• Overseeing day-to-day operations across various hospitality departments (e.g., F&B, accommodation, events).
• Leading, motivating, and developing remote and on-site teams.
• Ensuring adherence to all health, safety, hygiene, and regulatory standards.
• Implementing and maintaining high service quality standards.
• Managing vendor relationships and procurement processes.
• Analysing operational data and implementing improvements to enhance efficiency.
• Coordinating with marketing and sales teams to support business objectives.
• Utilising technology and communication tools effectively for remote management and oversight.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a senior management role within the hospitality industry.
• Proven experience in managing operations, P&L responsibility, and team leadership.
• Strong understanding of hospitality operations, service standards, and customer experience management.
• Excellent financial acumen and budgeting skills.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in hospitality management software and remote collaboration tools.
• Ability to work autonomously and manage effectively in a fully remote environment.
• A passion for delivering outstanding guest experiences.

• Oversee and manage day-to-day operations across multiple hospitality venues.
• Develop and implement operational strategies to enhance service quality, efficiency, and guest satisfaction.
• Manage departmental budgets, control costs, and drive revenue growth.
• Lead, mentor, and develop a team of General Managers and operational staff.
• Ensure adherence to all health, safety, hygiene, and licensing regulations.
• Conduct regular site visits and performance reviews to identify areas for improvement.
• Implement best practices in operational management and service delivery.
• Collaborate with marketing and sales teams to support promotional activities and enhance brand reputation.
• Manage key performance indicators (KPIs) and report on operational performance to senior management.
• Develop and maintain strong relationships with suppliers and key stakeholders.
• Drive innovation and implement new initiatives to stay competitive in the market.
• Ensure a consistent and exceptional guest experience across all touchpoints.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with a significant portion in operational leadership roles.
• Proven track record of successfully managing multi-site hospitality operations.
• Strong financial acumen, including experience with budgeting, P&L management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrable experience in driving operational improvements and achieving business objectives.
• In-depth knowledge of the hospitality industry, including front-of-house, back-of-house, and event management.
• Ability to work effectively in a hybrid environment, balancing remote strategic work with on-site operational oversight.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in relevant hospitality management software and systems.

• Develop and implement comprehensive operational strategies aligned with the company's vision and objectives.
• Manage day-to-day operations of multiple hospitality outlets, including front-of-house, back-of-house, and event management.
• Lead, mentor, and inspire a diverse team of hospitality professionals, fostering a positive and productive remote working environment.
• Oversee budget management, financial forecasting, and cost control measures to ensure profitability and operational efficiency.
• Develop and maintain strong relationships with key stakeholders, suppliers, and clients, ensuring seamless communication and collaboration.
• Implement and monitor quality assurance programmes to uphold exceptional service standards.
• Identify opportunities for service improvement and business development within the hospitality sector.
• Ensure compliance with all health, safety, and hygiene regulations, adapting best practices for remote teams.
• Utilise technology and digital tools to enhance operational effectiveness and remote team management.
• Conduct performance reviews and provide constructive feedback to team members, promoting professional growth and development.

• Proven track record of success in senior management roles within the hospitality industry (minimum 5 years).
• Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and manage remote teams effectively.
• Strong understanding of hospitality operations, including food & beverage, accommodation, and event management.
• Proficiency in financial management, budgeting, and P&L analysis.
• Demonstrated ability to develop and execute strategic plans.
• Excellent problem-solving and decision-making capabilities.
• Adaptable and resilient, with a proactive approach to challenges in a remote setting.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Familiarity with hospitality management software and remote collaboration tools.