What Jobs are available for Hospitality in Ashby de la Zouch?
Showing 126 Hospitality jobs in Ashby de la Zouch
Hospitality Operations Manager
Posted 2 days ago
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Job Description
Key Responsibilities:
- Oversee and manage day-to-day operations across various hospitality venues, ensuring the highest standards of service delivery.
- Develop and implement operational strategies to enhance guest experience, improve efficiency, and maximise revenue.
- Manage budgets, control costs, and ensure profitability targets are met or exceeded.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Develop and implement service standards, operational procedures, and training programs.
- Monitor customer feedback and implement improvements to enhance guest satisfaction.
- Manage relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.
- Analyse operational data and performance metrics to identify trends and areas for improvement.
- Collaborate with marketing and sales teams to develop and execute strategies that drive bookings and customer engagement.
- Stay abreast of industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality operations management, with a proven track record of success.
- Extensive knowledge of hotel and/or restaurant operations, including front office, F&B, housekeeping, and event management.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen, including budgeting, forecasting, and cost control.
- Proficiency in hotel management software (PMS) and other relevant operational systems.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Excellent communication and customer service skills.
- A passion for delivering exceptional guest experiences and driving operational excellence.
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Operations Manager - Hospitality
Posted 3 days ago
Job Viewed
Job Description
You will lead and motivate a diverse team, foster a positive work environment, and ensure that all staff are trained to the highest standards. Key responsibilities include managing budgets, controlling costs, optimizing resource allocation, and implementing strategies to enhance profitability and guest satisfaction. This role operates on a hybrid basis, requiring a balance of on-site management and remote administrative duties. You will also be involved in developing and implementing operational improvements, analyzing performance data, and reporting on key metrics to senior management. A commitment to excellence and a passion for service are essential.
Responsibilities:
- Oversee daily operations of hospitality venues, ensuring high standards of service.
- Manage and develop a team of staff, including recruitment, training, and performance evaluation.
- Implement and enforce operational policies and procedures.
- Control inventory, manage suppliers, and ensure efficient stock management.
- Develop and manage departmental budgets, monitoring financial performance.
- Ensure compliance with health, safety, and hygiene regulations.
- Address guest feedback and resolve issues promptly and professionally.
- Identify opportunities for operational improvements and implement cost-saving measures.
- Collaborate with marketing and sales teams to drive business growth.
- Maintain a strong understanding of industry trends and best practices.
Qualifications:
- Proven experience as an Operations Manager or similar role within the hospitality industry.
- Strong leadership, team management, and communication skills.
- Excellent understanding of hospitality operations, including F&B, front office, and housekeeping.
- Proficiency in budgeting, financial management, and cost control.
- Knowledge of health, safety, and food hygiene regulations.
- Problem-solving abilities and a proactive approach to challenges.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Relevant diploma or degree in Hospitality Management or Business Administration is advantageous.
- Flexibility to work varied shifts, including weekends and public holidays, as needed.
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Hospitality Operations Manager
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee day-to-day operations of hospitality establishments.
- Ensure exceptional guest service and satisfaction.
- Develop and implement operational policies and procedures.
- Manage budgets, control costs, and optimize revenue.
- Lead, train, and motivate hospitality staff.
- Monitor compliance with health, safety, and hygiene standards.
- Collaborate with marketing and sales teams to drive business.
- Analyze operational performance and implement improvements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management or a senior operations role.
- Proven track record of successful operational management in the hospitality sector.
- Strong understanding of hotel, restaurant, and event management principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software.
- Ability to manage budgets and financial performance.
- Strategic thinker with strong problem-solving abilities.
- Ability to work effectively and autonomously in a remote setting.
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Hospitality Operations Manager
Posted 21 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all aspects of daily hospitality operations, ensuring high standards of service and guest satisfaction.
- Manage, train, and motivate a diverse team of front-of-house and back-of-house staff.
- Develop and implement operational procedures and service standards.
- Manage departmental budgets, control costs, and maximize revenue.
- Ensure compliance with all health, safety, licensing, and hygiene regulations.
- Handle guest feedback and resolve complaints effectively and efficiently.
- Conduct regular performance reviews and identify staff development needs.
- Maintain strong relationships with suppliers and vendors.
- Contribute to strategic planning and business development initiatives.
- Uphold the company's brand values and ensure a consistently excellent guest experience.
Qualifications:
- Proven experience in a managerial role within the hospitality industry (e.g., Hotel Manager, Restaurant Manager, Operations Manager).
- Strong understanding of hospitality operations, including F&B, accommodation, and event management.
- Excellent leadership, team management, and interpersonal skills.
- Demonstrated ability in financial management, budgeting, and cost control.
- Knowledge of relevant health, safety, and licensing regulations.
- Proficiency with Property Management Systems (PMS) and Point of Sale (POS) systems.
- Strong problem-solving and decision-making abilities.
- Excellent customer service and communication skills.
- A passion for the hospitality industry and delivering exceptional guest experiences.
- Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
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Hospitality Operations Manager
Posted 25 days ago
Job Viewed
Job Description
- Developing and implementing operational strategies to enhance guest satisfaction and profitability.
- Managing budgets, controlling costs, and optimising financial performance.
- Overseeing day-to-day operations across various hospitality departments (e.g., F&B, accommodation, events).
- Leading, motivating, and developing remote and on-site teams.
- Ensuring adherence to all health, safety, hygiene, and regulatory standards.
- Implementing and maintaining high service quality standards.
- Managing vendor relationships and procurement processes.
- Analysing operational data and implementing improvements to enhance efficiency.
- Coordinating with marketing and sales teams to support business objectives.
- Utilising technology and communication tools effectively for remote management and oversight.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Proven experience in managing operations, P&L responsibility, and team leadership.
- Strong understanding of hospitality operations, service standards, and customer experience management.
- Excellent financial acumen and budgeting skills.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and remote collaboration tools.
- Ability to work autonomously and manage effectively in a fully remote environment.
- A passion for delivering outstanding guest experiences.
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Senior Hospitality Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the strategic planning and day-to-day virtual operations of hospitality services, ensuring seamless service delivery and exceptional guest satisfaction.
- Develop, implement, and monitor operational policies and procedures to enhance efficiency and service quality.
- Manage and motivate remote teams, fostering a positive and high-performance culture through effective virtual leadership.
- Analyse operational data, guest feedback, and market trends to identify areas for improvement and innovation.
- Collaborate with marketing, sales, and culinary departments to align operational strategies with business objectives.
- Ensure compliance with all health, safety, and hygiene regulations in a remote operational context.
- Manage budgets, control costs, and optimise revenue streams for assigned hospitality services.
- Develop and maintain strong relationships with key stakeholders, suppliers, and partners.
- Lead virtual training and development programs for staff to enhance skills and service standards.
- Implement and oversee technology solutions that support remote operations and guest engagement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality management, with a significant portion in operational leadership.
- Demonstrated success in managing operations in a remote or distributed team environment.
- Strong knowledge of hospitality best practices, service standards, and industry trends.
- Excellent leadership, communication, and interpersonal skills, adapted for virtual interactions.
- Proficiency in operational management software and virtual collaboration tools.
- Proven ability to manage budgets, P&Ls, and drive profitability.
- Strategic thinking and problem-solving capabilities.
- Ability to adapt to a rapidly evolving digital hospitality landscape.
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Senior Event Manager - Hospitality
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the end-to-end planning and execution of all events, ensuring seamless delivery from conception to completion.
- Develop creative event concepts and proposals tailored to client requirements and venue capabilities.
- Manage event budgets, negotiate with suppliers, and ensure profitability for all events.
- Lead, mentor, and motivate the events team, fostering a collaborative and results-driven environment.
- Liaise directly with clients to understand their needs, provide regular updates, and ensure their vision is realised.
- Coordinate with internal departments, including catering, AV, security, and front-of-house, to ensure all logistical aspects are managed effectively.
- Conduct site inspections and manage event layouts, seating arrangements, and overall ambiance.
- Oversee event staff during functions, ensuring high standards of service and guest satisfaction.
- Manage vendor relationships and contracts, ensuring service level agreements are met.
- Address and resolve any client issues or operational challenges that arise during events.
- Maintain up-to-date knowledge of industry trends and best practices in event management.
- Develop and implement event marketing and promotional strategies where applicable.
- Ensure compliance with all health, safety, and licensing regulations.
Qualifications and Experience:
- A minimum of 5-7 years of proven experience in event management, preferably within the hospitality industry, luxury hotels, or event venues.
- Demonstrated success in managing a variety of event types and scales.
- Excellent leadership, team management, and communication skills.
- Strong financial acumen with experience in budget management and P&L responsibility.
- Exceptional organisational and project management skills, with a keen eye for detail.
- Proficiency in event management software and MS Office Suite.
- A creative mindset with the ability to innovate and problem-solve.
- Strong negotiation and supplier management skills.
- Ability to work under pressure and meet tight deadlines.
- A passion for delivering outstanding client experiences.
- Relevant degree or qualification in Hospitality Management, Marketing, or Event Management is advantageous.
This is a fantastic opportunity for a seasoned events professional to take on a leading role in a dynamic and prestigious hospitality environment.
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Remote Hospitality Operations Manager
Posted 3 days ago
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Job Description
As the Remote Hospitality Operations Manager, you will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring adherence to quality standards. You will work closely with on-site teams, providing guidance and support through virtual channels. This role involves significant data analysis to identify operational bottlenecks, implement cost-saving measures, and enhance guest satisfaction. Your ability to lead and motivate remote teams, manage budgets effectively, and ensure compliance with all regulatory requirements will be paramount.
Key responsibilities include:
- Developing and implementing comprehensive operational policies and procedures for hospitality establishments.
- Monitoring and analyzing key performance indicators (KPIs) across all operations, including guest satisfaction, revenue, and cost control.
- Managing budgets, financial performance, and resource allocation for multiple locations.
- Providing remote leadership and support to on-site management teams, fostering effective communication and collaboration.
- Ensuring consistent delivery of high-quality guest services and experiences.
- Identifying and implementing operational improvements and efficiencies.
- Overseeing supply chain management and inventory control where applicable.
- Ensuring compliance with health, safety, food hygiene, and all other relevant regulations.
- Developing and delivering training programs for operational staff.
- Leading initiatives to enhance sustainability and environmental responsibility within operations.
The ideal candidate will have extensive experience in hospitality management, with a strong understanding of operations, finance, and customer service. Excellent leadership, communication, and problem-solving skills are essential. Proficiency in hospitality management software, data analysis tools, and virtual collaboration platforms is a must. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. This is a fully remote role supporting operations primarily focused around Leicester, Leicestershire, UK , demanding a self-motivated individual with a passion for delivering excellence in the hospitality sector.
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Senior Hospitality Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage all aspects of hospitality operations remotely.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Manage operational budgets, financial performance, and revenue generation.
- Ensure compliance with health, safety, and hygiene standards.
- Optimise resource allocation and operational efficiency.
- Lead and motivate remote teams involved in hospitality services.
- Develop and implement training programs for hospitality staff.
- Build and maintain strong relationships with suppliers and partners.
- Analyse operational data and identify areas for improvement.
- Stay informed of industry trends and implement innovative practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hospitality management, with significant experience in operational leadership.
- Proven track record of managing multiple hospitality venues or services.
- Demonstrated experience in financial management, budgeting, and P&L responsibility.
- Strong understanding of hospitality operations, service standards, and industry best practices.
- Excellent leadership, communication, and problem-solving skills.
- Experience managing remote teams or dispersed operations is highly advantageous.
- Proficiency in hospitality management software and tools.
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Senior Hospitality Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments.
- Manage and lead departmental managers, providing guidance, training, and performance feedback.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor and control operational budgets, costs, and inventory management to achieve financial targets.
- Ensure compliance with health, safety, and hygiene regulations throughout the property.
- Drive revenue generation through effective sales strategies, yield management, and upselling initiatives.
- Develop and implement standard operating procedures (SOPs) to maintain service quality and consistency.
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with the General Manager and other stakeholders on strategic planning and business development.
- Maintain a visible presence on the floor, interacting with guests and staff.
- Oversee event planning and execution to ensure successful delivery of conferences, banquets, and other functions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a senior role.
- Demonstrable success in managing multiple hotel departments.
- In-depth knowledge of hotel operations, including front desk management, F&B service, housekeeping, and event management.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to motivate and inspire a diverse team.
- Strong problem-solving and decision-making capabilities.
- Customer-focused approach with a passion for delivering exceptional service.
- Proficiency in hotel management software (PMS) and relevant operational systems.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
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