1156 Hospitality jobs in Birkenhead

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £34,000 - £37,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers 

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £34,000 - £37,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers 

Join Our Team as a Restaurant General Manager!

Welcome to KFC! Home of the real ones. Since 1939, we've been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work.

At KFC, we come together to be ourselves and create something special. We believe in hard work and laughter, building a community as we serve our iconic original recipe chicken. If you’re ready to grow your ambition and career, our doors are open for you!

Are you ready to be you? Because that’s what makes us, us!

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.

• Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
• Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
• Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
• Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.

• You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
• You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.

At KFC, we don’t hire staff — we hire people. Each of us has something special to add to our work community, and we encourage you to bring your unique perspective. We welcome everyone, regardless of background, and we’re committed to supporting you in being your true self.

We offer benefits that make your life easier because we understand the juggle is real:

• Pay Rate: £34,000 - £37,000
• Quarterly BONUS: Rewards for your hustle
• Extra Holiday: More time to recharge
• Life Assurance: We’ve got you covered
• Free Chicken & Chips: Every shift!
• 25% Staff Discount: Enjoy your favorites
• Gym Discounts: Keep moving!
• 200+ High Street Perks & Cashback: Treat yourself
• Wellbeing Support: We care about your health

Whoever you are and wherever you’re from, KFC is a place where you can bring your real self to work. We promise equal opportunities for all applicants, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We encourage applications from underrepresented groups in all industries.

If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.

If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.

#KFCCareers

• Oversee and manage daily operations across all departments, including accommodation, food and beverage, and events.
• Ensure the highest standards of customer service and guest satisfaction.
• Manage staff performance, training, and development.
• Develop and implement operational policies and procedures.
• Control operational costs and manage budgets effectively.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage inventory and procurement for operational supplies.
• Coordinate with sales and marketing teams to support business growth.
• Handle guest complaints and resolve issues promptly and professionally.
• Monitor and evaluate operational performance against key metrics.
• Lead and motivate the operational team to achieve service excellence.

• Managing and optimising all aspects of hospitality operations.
• Developing and implementing operational strategies and procedures.
• Overseeing budget management and financial performance.
• Ensuring compliance with health, safety, and hygiene standards.
• Leading and developing operational teams.
• Driving customer satisfaction and service excellence.
• Collaborating with marketing and sales teams to enhance business.

• Direct and manage day-to-day operations across various hotel departments, including F&B, front office, housekeeping, and maintenance.
• Develop and implement operational policies and procedures to ensure efficiency, quality, and guest satisfaction.
• Monitor financial performance, manage budgets, and identify cost-saving opportunities.
• Lead and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
• Oversee recruitment, training, and performance management of department heads and operational staff.
• Ensure compliance with health, safety, hygiene, and licensing regulations.
• Drive service standards and guest experience initiatives to maintain high levels of customer loyalty.
• Manage vendor relationships and procurement processes for operational supplies and services.
• Develop and execute strategic plans for operational improvements and business growth.
• Analyze operational data and guest feedback to identify areas for improvement and implement corrective actions.
• Collaborate with the marketing and sales teams to support promotional activities and achieve revenue targets.
• Conduct regular inspections of hotel facilities to ensure standards are met and maintained.
• Prepare operational reports and present findings to senior management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hotel operations management.
• Demonstrated leadership skills with experience in managing large teams.
• Strong understanding of hotel operations, including F&B, front desk, and housekeeping management.
• Proven ability to manage budgets, control costs, and improve profitability.
• Excellent problem-solving, decision-making, and organizational skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in property management systems (PMS) and other hotel operational software.
• Knowledge of current hospitality trends and best practices.
• Ability to balance operational demands with strategic planning.
• Experience in a hybrid working model is advantageous.

• Oversee the day-to-day operations of the hotel, ensuring high standards of service and guest satisfaction.
• Manage and coordinate the activities of various hotel departments, including Front Office, Housekeeping, and Food & Beverage.
• Develop and implement operational policies and procedures to enhance efficiency and guest experience.
• Monitor departmental budgets and control expenses to achieve financial targets.
• Ensure compliance with all health, safety, and hygiene regulations.
• Recruit, train, and mentor hotel staff, fostering a positive and productive work environment.
• Handle guest complaints and resolve issues promptly and professionally.
• Analyze operational data and implement strategies for continuous improvement.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel management or operations, preferably within the luxury sector.
• Proven track record of successfully managing multiple hotel departments.
• Strong understanding of hotel operations, including front office, F&B, and housekeeping.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in hotel management software (PMS) and operational reporting tools.
• Ability to manage and motivate a team effectively in a remote oversight capacity.
• A passion for delivering exceptional guest experiences.