What Jobs are available for Hospitality in Bishop's Stortford?
Showing 29 Hospitality jobs in Bishop's Stortford
Hospitality Manager
CB101RQ Hinxton, Eastern
Compass Group
Posted 1 day ago
Job Viewed
Job Description
Job Title: Hospitality Manager
Location: Hinxton Hall Conference Centre
Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)
Contract: Full-Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week
As the Hospitality Manager, you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is the responsibility of the Hospitality Manager to ensure this.
You will have the opportunity to inspire and motivate the front of house team with your leadership ability and drive excellence in all aspects of food and service delivery. It is crucial that you have your own mode of transportation, due to the shift times and due to the location of the venue.
Responsibilities:
- Delivery of the various conference, events and functions that take place on site.
- Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks related to the event you are leading
- Step in as the main point of contact during the Manager’s absence
- Uphold and represent the Compass Group UK&I brand professionally at all times
The Ideal Candidate:
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2409/ / /SU #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Event Manager - Luxury Hospitality
CB1 2LD Cambridge, Eastern
£40000 annum + ben
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an exceptional Event Manager to oversee and execute high-profile events at their exquisite venues in Cambridge, Cambridgeshire, UK . This role demands a creative, detail-oriented, and highly organised professional with a passion for delivering unforgettable guest experiences. You will be responsible for the end-to-end management of a diverse range of events, from initial planning and client liaison to flawless execution and post-event analysis.
Key Responsibilities:
Key Responsibilities:
- Manage all aspects of event planning, including concept development, budgeting, vendor selection, logistics, and scheduling for corporate functions, weddings, private parties, and conferences.
- Liaise directly with clients to understand their vision, needs, and expectations, providing expert advice and tailored event solutions.
- Develop detailed event proposals, presentations, and timelines, ensuring clarity and accuracy.
- Oversee venue setup, décor, catering, entertainment, and A/V requirements, ensuring adherence to brand standards and client specifications.
- Coordinate with internal teams (e.g., catering, front office, housekeeping) and external suppliers to ensure seamless event delivery.
- Manage event budgets effectively, tracking expenses, negotiating contracts, and ensuring profitability.
- Conduct site inspections and pre-event meetings with clients and key stakeholders.
- Oversee on-site event execution, troubleshooting any issues that arise promptly and professionally.
- Conduct post-event debriefs with clients and internal teams, gathering feedback for continuous improvement.
- Maintain strong relationships with suppliers and vendors, negotiating favourable terms and ensuring high service quality.
- Stay current with industry trends, innovations, and best practices in event management and hospitality.
- Ensure all events comply with health, safety, and licensing regulations.
- Proven experience as an Event Manager or similar role within the luxury hospitality or events industry (minimum 4 years).
- Demonstrable success in planning and executing a variety of high-calibre events.
- Exceptional organisational and project management skills, with meticulous attention to detail.
- Strong budget management and financial acumen.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
- Proficiency in event management software and MS Office Suite.
- Creative flair and a passion for delivering outstanding customer experiences.
- A degree in Hospitality Management, Event Management, or a related field is preferred.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Event Operations Manager - Hospitality
CB2 1TN Cambridge, Eastern
£38000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading player in the hospitality and tourism sector, is seeking a dynamic and experienced Event Operations Manager to oversee the smooth execution of events hosted at their premier venue in Cambridge, Cambridgeshire, UK . This role requires a meticulous individual with a passion for delivering exceptional guest experiences. You will be responsible for the logistical planning and on-site management of a diverse range of events, ensuring seamless delivery from conception to completion.
Responsibilities:
Responsibilities:
- Manage the end-to-end operational aspects of all events, including corporate functions, conferences, weddings, and private parties.
- Liaise closely with clients to understand their event requirements and ensure all expectations are met or exceeded.
- Develop detailed event plans, including staffing, catering, AV, venue layout, and timelines.
- Oversee on-site event execution, coordinating with internal teams (catering, banqueting, AV, security) and external suppliers.
- Ensure the highest standards of service delivery, guest satisfaction, and safety are maintained throughout events.
- Manage event budgets, controlling costs and maximizing revenue opportunities.
- Conduct post-event evaluations to gather feedback and identify areas for improvement.
- Maintain strong relationships with key suppliers and venue stakeholders.
- Ensure compliance with health, safety, and licensing regulations.
- Manage and train event support staff, ensuring they are knowledgeable and professional.
- Troubleshoot and resolve any issues that arise during event setup or execution.
- Proven experience in event management, hospitality, or a related field, with a focus on operations.
- Strong understanding of event logistics, catering, and venue management.
- Excellent organizational and project management skills, with the ability to manage multiple events simultaneously.
- Exceptional communication, interpersonal, and client-facing skills.
- Ability to remain calm and effective under pressure.
- Experience in budget management and cost control.
- Knowledge of health and safety regulations relevant to events.
- Proficiency in event management software is a plus.
- A proactive and problem-solving attitude.
- Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Senior Sommelier & Hospitality Manager
CB2 0SW Cambridge, Eastern
£45000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious establishment in Cambridge, Cambridgeshire, UK , is seeking an experienced and charismatic Senior Sommelier & Hospitality Manager to lead their esteemed beverage program and oversee front-of-house operations. This pivotal role requires a blend of exceptional wine knowledge, strong leadership acumen, and a passion for delivering unparalleled guest experiences. You will be responsible for curating the wine list, managing inventory, training service staff, and ensuring the highest standards of service are consistently met.
Key responsibilities will include:
The ideal candidate will possess a minimum of 5 years of progressive experience in a high-volume, fine-dining environment, with at least 2 years in a supervisory or management capacity. A recognised sommelier qualification (e.g., WSET Level 3 or higher, Court of Master Sommeliers) is essential. Excellent communication, interpersonal, and problem-solving skills are required. This role is primarily based on-site in Cambridge, with occasional flexibility for remote administrative tasks. A passion for hospitality and a proactive approach to service delivery are paramount. The ability to work evenings, weekends, and holidays as dictated by business needs is expected.
Key responsibilities will include:
- Developing and maintaining an extensive and dynamic wine list, featuring a diverse range of global and local vintages, with a focus on quality and value.
- Conducting regular wine tastings and staff training sessions to enhance product knowledge and service skills.
- Managing all aspects of wine procurement, including supplier negotiations, inventory control, cellar management, and cost optimization.
- Overseeing the front-of-house service team, including scheduling, performance management, and professional development.
- Ensuring a seamless and memorable dining experience for all guests, from initial greeting to final farewell.
- Collaborating with the Head Chef to create synergistic food and wine pairings.
- Upholding the establishment's reputation for excellence through meticulous attention to detail and exceptional customer engagement.
- Handling guest inquiries and resolving any issues with professionalism and efficiency.
- Monitoring industry trends and introducing innovative beverage offerings.
- Ensuring compliance with all health, safety, and licensing regulations.
The ideal candidate will possess a minimum of 5 years of progressive experience in a high-volume, fine-dining environment, with at least 2 years in a supervisory or management capacity. A recognised sommelier qualification (e.g., WSET Level 3 or higher, Court of Master Sommeliers) is essential. Excellent communication, interpersonal, and problem-solving skills are required. This role is primarily based on-site in Cambridge, with occasional flexibility for remote administrative tasks. A passion for hospitality and a proactive approach to service delivery are paramount. The ability to work evenings, weekends, and holidays as dictated by business needs is expected.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Senior Hospitality Operations Manager
CB2 1GB Cambridge, Eastern
£50000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee the day-to-day operations of their prestigious establishment in **Cambridge, Cambridgeshire, UK**. This key role involves ensuring the highest standards of service, guest satisfaction, and operational efficiency across all departments, including food and beverage, accommodation, and events. You will be responsible for managing and mentoring a diverse team, fostering a positive work environment, and driving performance excellence. The Senior Hospitality Operations Manager will play a crucial part in budget management, cost control, and revenue generation, identifying opportunities to optimize profitability without compromising on quality. A significant aspect of the role involves developing and implementing operational strategies, policies, and procedures to enhance guest experiences and streamline workflows. You will be the lead for ensuring compliance with health, safety, and licensing regulations, maintaining impeccable standards throughout the premises. The successful candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex situations and make sound decisions under pressure. Strong stakeholder management skills are essential, as you will liaves with suppliers, partners, and senior management. We are looking for an individual with a comprehensive understanding of the hospitality industry, a passion for service excellence, and a track record of successfully managing large-scale operations. Experience in event management and coordinating large functions is highly desirable. This role demands a hands-on approach, a commitment to continuous improvement, and the ability to inspire a team to achieve outstanding results. You will be instrumental in upholding the establishment's reputation for quality and customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Manage and direct all hotel operations to ensure seamless service delivery.
- Oversee departmental performance, including F&B, accommodation, and events.
- Develop and implement operational strategies to enhance guest satisfaction.
- Manage budgets, control costs, and drive revenue growth.
- Lead, train, and motivate a high-performing operational team.
- Ensure compliance with health, safety, and licensing regulations.
- Build and maintain strong relationships with stakeholders and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management.
- Proven track record in managing large-scale hotel or venue operations.
- Strong financial acumen and P&L management experience.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel management systems and best practices.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Remote Hospitality Operations Lead
CB2 1JQ Cambridge, Eastern
£55000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
An innovative hospitality management group is seeking an experienced and dynamic Remote Hospitality Operations Lead. This pivotal role will be responsible for overseeing and optimising operational efficiency across multiple hospitality venues, all managed remotely. You will be instrumental in developing and implementing best practices in service delivery, guest experience, staff management, and financial performance. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record in operations management, and exceptional leadership skills, all adapted for a fully remote working model. Strong communication, problem-solving, and analytical abilities are essential for success in this role.
Key Responsibilities:
Key Responsibilities:
- Develop and implement standardised operating procedures (SOPs) to ensure consistent high standards of service across all venues.
- Monitor operational performance, analyse key metrics (e.g., guest satisfaction, revenue, costs), and identify areas for improvement.
- Provide remote leadership and support to on-site venue management teams.
- Oversee staffing levels, training programmes, and performance management initiatives for operational staff.
- Manage budgets, control costs, and drive revenue growth initiatives.
- Ensure compliance with all health, safety, and hygiene regulations.
- Collaborate with marketing and sales teams to support promotional activities and enhance the guest experience.
- Conduct regular virtual site inspections and performance reviews.
- Identify and implement innovative solutions to enhance operational efficiency and guest satisfaction.
- Stay abreast of industry trends and best practices in hospitality management.
- Significant experience in hospitality operations management, with a proven track record of success in multi-venue operations.
- Strong understanding of all aspects of hotel, restaurant, or event management operations.
- Demonstrated leadership and team management skills, with the ability to motivate and guide remote teams.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in hospitality management software and operational reporting tools.
- Exceptional communication, interpersonal, and stakeholder management skills.
- Ability to work autonomously, manage time effectively, and thrive in a fully remote environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Passion for delivering exceptional guest experiences and driving operational excellence.
- Experience with P&L management and financial reporting is essential.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
CB21 5DQ Cambridge, Eastern
£65000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a leading hospitality consultancy, is seeking an experienced and dynamic Senior Hospitality Operations Manager to join their fully remote team. This pivotal role will oversee the strategic planning and operational execution for a diverse portfolio of high-end hospitality venues. The successful candidate will be instrumental in driving efficiency, enhancing guest experiences, and ensuring profitability across all managed properties.
Responsibilities:
This is a unique opportunity for a seasoned hospitality professional to make a significant impact in a remote-first environment. The ideal candidate will possess exceptional leadership skills, a deep understanding of hospitality operations, and a proven track record of success in driving operational excellence.
Qualifications:
The role is based remotely, serving clients in and around Cambridge, Cambridgeshire, UK , with the expectation of occasional travel as business needs dictate. If you are a results-driven leader passionate about delivering exceptional hospitality experiences, we encourage you to apply.
Responsibilities:
- Develop and implement operational strategies to optimize service delivery and resource allocation.
- Conduct thorough performance analyses and identify areas for improvement in operational procedures.
- Manage budgets, control costs, and ensure financial targets are met or exceeded.
- Lead and mentor remote operations teams, fostering a culture of excellence and continuous improvement.
- Oversee quality control measures and ensure adherence to brand standards and regulatory requirements.
- Collaborate with cross-functional teams, including marketing, sales, and finance, to align operational activities with business objectives.
- Source, negotiate, and manage relationships with key suppliers and vendors.
- Implement and monitor key performance indicators (KPIs) to track operational success.
- Stay abreast of industry trends and best practices to proactively identify new opportunities and challenges.
- Utilize technology and data analytics to drive informed decision-making and enhance operational performance.
This is a unique opportunity for a seasoned hospitality professional to make a significant impact in a remote-first environment. The ideal candidate will possess exceptional leadership skills, a deep understanding of hospitality operations, and a proven track record of success in driving operational excellence.
Qualifications:
- A bachelor's degree in Hospitality Management, Business Administration, or a related field. A master's degree is a plus.
- Minimum of 8-10 years of progressive experience in hospitality operations management, with a strong focus on luxury or high-volume establishments.
- Demonstrated experience in remote team management and virtual collaboration tools.
- In-depth knowledge of financial management, budgeting, and cost control within the hospitality sector.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- Strong communication, interpersonal, and negotiation skills.
- Proficiency in relevant hospitality management software and Microsoft Office Suite.
- Ability to thrive in a fast-paced, results-oriented remote work environment.
The role is based remotely, serving clients in and around Cambridge, Cambridgeshire, UK , with the expectation of occasional travel as business needs dictate. If you are a results-driven leader passionate about delivering exceptional hospitality experiences, we encourage you to apply.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hospitality Jobs in Bishop's Stortford !
6
Remote Hospitality Operations Lead
CB2 1TN Cambridge, Eastern
£50000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a prominent player in the hospitality sector, is actively searching for a dedicated Remote Hospitality Operations Lead. This is a 100% remote position, allowing you to work from any location. You will be responsible for overseeing and optimizing various aspects of hospitality operations, ensuring seamless service delivery and exceptional guest experiences across multiple properties or platforms. Your role will involve developing and implementing operational strategies, setting service standards, and driving efficiency improvements. You will manage remote teams, foster a culture of excellence, and ensure compliance with industry regulations and company policies. Key responsibilities include analyzing operational performance data, identifying areas for enhancement, and implementing best practices. You will also be involved in budget management, vendor relations, and crisis management. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 7 years of progressive experience in hospitality management, with a significant portion in operational leadership roles. Proven experience managing remote teams and operations is essential. Strong understanding of hotel management systems, customer relationship management (CRM) software, and operational analytics is required. Excellent leadership, communication, problem-solving, and strategic thinking skills are paramount. You should be adept at driving continuous improvement and maintaining high standards of service in a distributed operational environment. This is a unique opportunity to shape the future of hospitality operations from anywhere in the UK.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Manager
CB2 1GA Cambridge, Eastern
£50000 Annually
WhatJobs
Posted 26 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee the smooth and efficient functioning of their prestigious establishment. This hybrid role requires a strategic leader who can balance on-site presence with the flexibility of remote management of specific operational aspects. You will be responsible for managing daily operations, ensuring exceptional customer service standards, optimizing resource allocation, and driving profitability. Key duties include staff management and development, inventory control, budget management, and implementing operational improvements. The ideal candidate will possess a deep understanding of the hospitality industry, a passion for delivering outstanding guest experiences, and strong leadership skills. You will work closely with department heads to ensure seamless service delivery across all areas, including food and beverage, accommodation, and event management. The ability to analyze financial reports, identify areas for cost savings, and implement effective strategies for revenue growth is crucial. This is an exciting opportunity to shape the future of our hospitality services and lead a dedicated team in a vibrant setting.
Responsibilities:
Responsibilities:
- Oversee all day-to-day operations of the hospitality establishment.
- Ensure the highest standards of customer service and guest satisfaction are maintained.
- Manage and develop a team of hospitality professionals, fostering a positive work environment.
- Develop and manage operational budgets, controlling costs and maximizing profitability.
- Implement and monitor inventory management systems for food, beverage, and supplies.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and execute strategic plans to enhance operational efficiency and guest experience.
- Liaise with external vendors and suppliers to ensure timely delivery of goods and services.
- Analyze operational performance data and implement corrective actions as needed.
- Plan and oversee special events and functions, ensuring successful execution.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven track record of success in managing budgets, controlling costs, and driving revenue growth.
- Strong leadership, team management, and interpersonal skills.
- In-depth knowledge of hotel operations, F&B, and event management.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hospitality management software and MS Office Suite.
- Ability to work effectively in a hybrid work model, balancing on-site and remote responsibilities.
- Strong communication and presentation skills.
- Passion for customer service and a commitment to excellence.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Remote Operations Manager - Hospitality & Tourism
CB2 1GA Cambridge, Eastern
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a dynamic and forward-thinking company in the hospitality and tourism sector, is seeking a highly organized and experienced Remote Operations Manager. This fully remote position offers the unique opportunity to oversee and optimize various operational aspects of our diverse portfolio, including boutique hotels, unique accommodations, and curated travel experiences. You will play a crucial role in ensuring seamless service delivery, enhancing guest satisfaction, and driving operational efficiency across our distributed network.
Key Responsibilities:
Key Responsibilities:
- Oversee day-to-day operational activities for a range of hospitality and tourism businesses from a remote location.
- Develop, implement, and refine operational policies and procedures to enhance efficiency, service quality, and guest satisfaction.
- Monitor performance metrics across all properties/offerings, identifying areas for improvement and implementing corrective actions.
- Manage relationships with third-party vendors and service providers, ensuring quality and cost-effectiveness.
- Collaborate with marketing and sales teams to align operational capabilities with promotional strategies and booking demands.
- Ensure compliance with health, safety, and regulatory standards across all operational sites.
- Develop and manage operational budgets, controlling costs and maximizing profitability.
- Utilize technology and software solutions to streamline operations, improve communication, and enhance reporting capabilities.
- Conduct remote property inspections and quality assurance checks.
- Handle escalated customer service issues and ensure timely and satisfactory resolution.
- Train and support on-site staff and management through remote channels, fostering a strong team culture.
- Identify opportunities for innovation and service enhancement within the hospitality and tourism landscape.
- Analyze operational data to provide strategic recommendations to senior leadership.
- Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
- Minimum of 5 years of progressive experience in hospitality or tourism operations management, with a proven track record of success.
- Demonstrated ability to manage multiple sites or diverse operational units remotely.
- Strong understanding of the hospitality and tourism industry, including accommodation, travel, and customer service best practices.
- Excellent knowledge of operational management principles, including budgeting, P&L management, and quality assurance.
- Proficiency in using operational management software, property management systems (PMS), and general office productivity tools.
- Exceptional problem-solving, decision-making, and analytical skills.
- Strong communication, interpersonal, and leadership skills, with the ability to effectively manage and motivate teams remotely.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Adaptable and able to thrive in a fully remote work setting.
- Must be eligible to work in the UK.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9