676 Hospitality jobs in Blackpool
Hospitality Manager
Posted 413 days ago
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Job Description
If you are a motivated hospitality professional, with a knack for business development, this could be the perfect career move for you.
Our client is a premier hospitality provider located in the heart of Preston. They are dedicated to offering exceptional guest experiences and high-quality accommodation. They pride themselves on their personalised service and commitment to excellence. The business is seeking a dynamic and experienced Guest Manager with a strong background in hospitality and business development to join their team.
The Guest Manager, ideally with Business Development Experience, will play a critical role in enhancing guest satisfaction and driving direct bookings. This position requires a strategic thinker with a passion for hospitality and a proven track record in business development. The ideal candidate will be responsible for managing guest relations, improving guest experience, and developing strategies to increase direct bookings.
Your new job Guest Relations Management: – Oversee all aspects of guest experience from pre-arrival to post-departure.– Ensure high levels of guest satisfaction and address any concerns or complaints promptly.– Foster a welcoming and positive environment for all guests.– Implement and maintain guest feedback systems to improve service quality continuously. Business Development: – Develop and execute strategies to increase direct bookings through various channels including the company website, social media, and email marketing.– Identify and establish partnerships with travel agents, corporate clients, and other potential business partners.– Analyze market trends and competitor strategies to identify opportunities for growth.– Collaborate with the marketing team to create targeted campaigns and promotions to attract new guests and retain existing ones. Operational Excellence: – Monitor and manage the day-to-day operations to ensure seamless guest experiences.– Train and mentor staff to uphold the highest standards of customer service.– Implement and refine standard operating procedures to enhance efficiency and guest satisfaction.– Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met promptly and effectively. Financial Management: – Manage budgets related to guest services and business development initiatives.– Track and report on key performance indicators related to guest satisfaction and booking rates.– Optimize pricing strategies to maximize revenue and occupancy rates. Innovation and Improvement: – Stay up-to-date with industry trends and best practices.– Continuously seek ways to innovate and improve the guest experience.– Introduce new services and amenities based on guest feedback and market demand. Requirements– Ideally a degree in Hospitality Management, Business Administration, or a related field.– Minimum of 3-5 years of experience in a guest management role with a focus on business development.– Proven track record of increasing direct bookings and enhancing guest experience.– Strong leadership and team management skills.– Excellent communication and interpersonal skills.– Ability to analyze data and use insights to drive business decisions.– Proficiency in hotel management software and other relevant tools.Benefits – £30,000 per year plus benefits package.– Opportunity to work in a dynamic and growing company.– Collaborative and supportive work environment.– Chance to have a significant impact on guest experience and business growth.To apply for this job, you must already have the legal right to live permanently and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.
Lecturer in Hospitality
Posted today
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Job Description
Lecturer in Hospitality
£27,185 - £41,014 per annum pro rata
Contractual hours 22.2
We are looking for a Lecturer in Hospitality to teach across a range of Hospitality courses at a variety of levels and fulfill the role of a personal tutor. You will also be expected to share in the development and progress of the curriculum in the Centre and to assist in building links with relevant employers. You may be required to act as course leader on programmes within Hospitality.
What we are looking for
You should possess a relevant level 3 qualification or the professional equivalent in a Hospitality related subject and experience of working in Hospitality. You should also have a recognised teaching qualification as well as Level 2 qualifications in English and Maths (or be willing to work towards these qualifications). You should also have experience of delivering qualifications on Hospitality courses and of working within the 16-19 age group.
What makes Blackburn College an Employer of choice?
You'll have access to a wide range of benefits and support, including, but not limited to:
- Employee Assistance Programme with a 24/7/365 helpline for advice and support
- Regular Staff Physical Activity Sessions and reduced-price gym membership
- Cycle to Work Scheme
- Discounted Bus Travel with the Transdev Commuter Club
- Family-friendly policies
- Free eye tests and contribution to VDU-use-only glasses
- Several food outlets with a variety of menu choices
- A full range of discounted professional Hair & Beauty services provided by the Academy Salon
- Professional bakery offering a variety of fresh breads, cakes, and ready meals
Blackburn College values diversity and is committed to create a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check.
Lecturer in Hospitality
Posted today
Job Viewed
Job Description
Lecturer in Hospitality
£27,185 - £41,014 per annum pro rata
Contractual hours 22.2
We are looking for a Lecturer in Hospitality to teach across a range of Hospitality courses at a variety of levels and fulfill the role of a personal tutor. You will also be expected to share in the development and progress of the curriculum in the Centre and to assist in building links with relevant employers. You may be required to act as course leader on programmes within Hospitality.
What we are looking for
You should possess a relevant level 3 qualification or the professional equivalent in a Hospitality related subject and experience of working in Hospitality. You should also have a recognised teaching qualification as well as Level 2 qualifications in English and Maths (or be willing to work towards these qualifications). You should also have experience of delivering qualifications on Hospitality courses and of working within the 16-19 age group.
What makes Blackburn College an Employer of choice?
You'll have access to a wide range of benefits and support, including, but not limited to:
- Employee Assistance Programme with a 24/7/365 helpline for advice and support
- Regular Staff Physical Activity Sessions and reduced-price gym membership
- Cycle to Work Scheme
- Discounted Bus Travel with the Transdev Commuter Club
- Family-friendly policies
- Free eye tests and contribution to VDU-use-only glasses
- Several food outlets with a variety of menu choices
- A full range of discounted professional Hair & Beauty services provided by the Academy Salon
- Professional bakery offering a variety of fresh breads, cakes, and ready meals
Blackburn College values diversity and is committed to create a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check.
Customer Service
Posted 18 days ago
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Job Description
This role could genuinely change your Mondays.
You're probably the kind of person who gets a buzz out of helping others - solving problems, answering questions before they're even asked, and making people feel looked after. You're calm under pressure, love a tidy to-do list, and take pride in doing things properly.
And let's face it - you also want to work somewhere where you're treated like a person, not just another cog in the machine.
Sound familiar? Keep reading.
What You'll Be Doing
You'll be at the heart of delivering unforgettable group travel experiences - mostly for young people, schools and educational groups - across the UK, Europe and worldwide.
That means:
Talking to customers, getting to know what they need, and guiding them through the whole journey
Booking coaches, accommodation, excursions and experiences that fit their plans
Helping teachers and trip leaders feel fully supported and confident
Managing multiple trips at once - keeping timelines tight and details accurate
Solving any hiccups with patience and professionalism, and always with a smile (even over email)
You'll use tools like Microsoft Office, email and booking platforms - but it's your people skills , not your tech skills, that will make the difference here.
Why People Love It Here
This isn't your average office job - and the team isn't your average bunch either.
Hybrid working - up to 3 days a week from home (after probation)
Flexible hours - 37.5 hours per week between 8am-5.30pm to fit around life
Pay progression - starting at 25,350 , rising to nearly 29k + commission after 3 years based on performance
Bonuses - for successfully delivered tours (after qualifying period)
Proper time off - 20 days + BH in year 1, then 25 days + BH after your first year, plus 10+ days off over Christmas (save 3 days of your holiday entitlement)
Extra birthday day off
Fun extras - BBQs, socials, discounts on family holidays, and chances to go on trips yourself
Supportive team - genuine career development, personal training plans, and lovely management who want you to succeed
Who This Role Is For
You don't need to come from travel - but if you've worked in customer service , hospitality, education or retail, you could be a brilliant fit.
You'll need to be:
A great communicator (phone, email and in person)
Detail-focused and comfortable managing lots of moving parts
Positive and calm under pressure
Confident juggling priorities without dropping the ball
Naturally helpful and happy to go the extra mile
What Happens Next
You don't need the perfect CV - just send me what you've got
On behalf of my client, I look forward to hearing from you.
INDEP
Customer Service Scheduler
Posted today
Job Viewed
Job Description
The Customer Service Scheduler role in the energy & natural resources industry requires exceptional organisational skills to coordinate and manage service schedules effectively. This temporary position in Preston is perfect for someone who thrives in a fast-paced, customer-focused environment.
Client Details
This organisation operates within the energy & natural resources industry and is recognised as a medium-sized company with a strong presence in its sector. The company is committed to delivering quality customer service and operational excellence.
Description
- Manage and coordinate service schedules efficiently to meet customer requirements.
- Communicate with customers to confirm service appointments and address any scheduling queries.
- Collaborate with internal teams to ensure smooth scheduling and resource allocation.
- Track and update scheduling information in the system accurately and in a timely manner.
- Resolve scheduling conflicts and escalate issues when necessary.
- Provide outstanding customer service while handling enquiries professionally.
- Maintain clear and effective communication with field teams to ensure service delivery.
- Contribute to process improvements and suggest ways to enhance scheduling efficiency.
Profile
A successful Customer Service Scheduler should have:
- Previous experience in a scheduling, coordination, or customer service role.
- Strong organisational and time management skills.
- Excellent communication abilities, both written and verbal.
- Proficiency in using scheduling software or similar tools.
- Problem-solving skills with a proactive approach to challenges.
- A positive attitude and a commitment to delivering exceptional customer service.
- Can commit to an initial temporary based opportunity.
Job Offer
- Temp to perm opportunity.
- Competitive hourly rate & weekly pay.
- Free on-site parking.
Customer Service Coordinator
Posted 3 days ago
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Job Description
The Customer Service Coordinator role in Preston involves supporting customers within the Energy & Natural Resources industry by providing excellent service and resolving queries efficiently. This temporary position requires a detail-oriented individual who thrives in a fast-paced environment.
Client Details
Our client is known for its commitment to delivering high-quality service and maintaining strong relationships with its customer base.
Description
- Handle incoming customer enquiries via phone and email, ensuring prompt resolution.
- Maintain accurate customer records and update internal systems as needed.
- Collaborate with internal teams to resolve customer issues effectively.
- Monitor and track customer service requests to ensure timely follow-up.
- Provide clear and concise information to customers regarding services and procedures.
- Assist in identifying areas for process improvements within the customer service department.
- Prepare and deliver regular updates on customer service metrics to the team lead.
- Support the on-boarding process for new customers by providing necessary guidance and materials.
Profile
A successful Customer Support Coordinator should have:
- Previous experience in a customer service or coordination role, ideally within a similar industry.
- Strong communication skills, both written and verbal.
- SAP experience would be beneficial, but not essential
- Proficiency in using customer relationship management (CRM) software or similar tools.
- Ability to manage multiple tasks and prioritise effectively under pressure.
- Problem-solving skills with a customer-focused approach.
- Can commit to a 2/3 month temporary role.
Job Offer
In return, our client can offer:
- Temp to perm opportunity.
- Free on-site parking.
- Weekly pay & competitive pay rate.
- A chance to join a leading business.
Customer Service Advisor
Posted 5 days ago
Job Viewed
Job Description
Tired of the same old customer service job? Want more variety, more fun, and more career potential?
You'll love this opportunity if you thrive in a fast-paced environment where no two hours are the same-and where your voice, accuracy, and people skills genuinely matter.
We're working with a growing service business in Blackpool that's looking for a few new Customer Service Administrators to join their friendly, high-energy team. If you're someone who enjoys juggling calls, managing live service requests, and keeping admin under control (without it feeling repetitive), this could be your next move.
What's in it for you?
29,812 per year (based on 12.60/hr for 45.5 hrs/week)
You need to be flexible - shifts between 7:00am and 7:30pm, Monday to Friday
Every other weekend - 6-hour shift (Saturday or Sunday)
Paid overtime at time-and-a-half
25 days holiday + bank holidays
Fun extras: pizza days, bingo, summer BBQs, and an employee of the month scheme
Free parking, full 6-week training, and internal promotions always go to the team first
What you'll be doing (and why you'll enjoy it):
Taking incoming calls and solving customer problems fast
Allocating service jobs to the right provider
Inputting and chasing job sheets with precision
Scanning, filing, and updating the system (with jobs rotating every 2 hours-no chance of boredom)
Being part of a buzzing team that celebrates wins, supports each other, and knows how to keep the mood positive on busy days
What you'll need to bring:
Brilliant communication skills-calm, clear and friendly on the phone
Strong admin skills with fast, accurate typing and attention to detail
Confidence juggling tasks without dropping the ball
A team-first attitude and a willingness to learn-we'll train you fully
Ready to do work that matters in a place that values you?
We understand you might not have an updated CV-no problem. Just apply with what you've got
INDEP
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Customer Service Advisor
Posted 5 days ago
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Job Description
Customer Service Advisor (Construction)
Skelmersdale
£27,500 (£4.30 per hour)
Immediate start
Customer Service Advisor for a leading construction company initially for a 1-month period but could lead to other opportunities within the team / business.
Benefits:
- 4.30 per hour
- 37 hour working week Monday to Friday (8.30am – 5 pm
- 1 month’s work with opportunities for additional work within the business
Role Overview:
Manage incoming calls and email regarding energy efficiency work, liaising with internal staff and updating customers on their application and arranging work to be completed.
Key Responsibilities:
- Answer telephone and email enquiries
- Update the internal CRM with customer applications / documentation
- Deal with general administration / paperwork for grants
- Book appointments with customers for surveys to be completed
- General office admin and support the administration / customer service team
About the Company:
- Temporary position for 1 month with future work
- Long established business who invest and value in their staff
What We’re Looking For:
- 2 years admin / customer service experienced experience
- Excellent IT skills including Microsoft Excel
- Good attention to detail with a confident manner to call / email customers
Apply Now
If you believe you have the skills and experience for this position, please submit your CV today for confidential consideration.
Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven’t heard from us within 7 days, unfortunately your application has not been successful on this occasion.
TS Recruitment is an Equal Opportunities employer. All applications will be handled in strict confidence.
#customerservice #admistration #constructionjobs #constructioncareers
Customer Service / Receptionist
Posted 6 days ago
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Job Description
Our client, a service company, is looking to recruit an enthusiastic, positive and flexible Senior Customer Service / Receptionist to cover their very busy switchboard and front desk.
Responsibilities will include answering all incoming calls, forward callers to the appropriate extension, always develop and maintain productivity, assisting colleagues with administrative tasks, update calendars, schedule meetings and provide excellent customer service.
Previous experience of working in a client-focused environment and excellent IT skills would be an advantage. In addition, you will have the ability to work under pressure, possess a can-do attitude towards work and good interpersonal skills with an excellent telephone manner.
This is a fantastic opportunity to join a great company offering a relaxed and flexible working environment together with a full benefits package.
Customer Service Advisor
Posted 6 days ago
Job Viewed
Job Description
Customer Service Advisor
Location : Skelmersdale, WN8 9TW
Salary : £27,500 per annum + Excellent Benefits!
Contract : Full time, permanent
Hours of Work: 8am – 5pm Mon – Thurs, 8am – 4.30pm Friday
Benefits: 23 holidays per year + public holidays, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD!
Sustainable Energy Services is a well-known, expert in our field!
We are now recruiting for a Customer Service Advisor to assume responsibility for managing customer enquiries, in the form of calls, email and online application forms!
In addition to this, as our Customer Service Advisor you will be responsible for:
- Answering and dealing with telephone and e-mail enquiries.
- Update CRM with accurate records of customer documentation.
- Providing consumers with retrofit advice to help make informed decisions about improving the energy performance of their home. – Training provided and potential for retrofit advice qualification.
- Dealing with grant administration paperwork and co-ordinating with external providers.
- Meeting internal and external deadlines, and customer satisfaction reporting.
- Make outgoing calls to customers and booking of appointments.
- Managing bookings of appointments and surveys.
- Supporting in-house teams with administrative duties and documentation.
In order to be successful in this role you must have:
- A minimum of 18 months’ experience in administration / call handling, or customer service centre experience.
- The ability to efficiently organise workload and manage multiple priorities.
- A pro-active and adaptable approach.
- Proficiency in IT, particularly Outlook, Word and Excel.
- Excellent interpersonal communication skills – particularly verbal and written.
- A full UK driving license.
It would be great if you had:
- An understanding of energy efficiency grant funding schemes.
- A customer service qualification.
- Energy efficiency measures and knowledge.
- Experience in the use of CRM systems.
Our Commitment to You
We are proud to be an equal opportunities employer.
We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief.
Ready to make a difference one home at a time
Apply now and help us lead the way in sustainable building and energy efficiency!
No agencies please.