845 Hospitality jobs in Bournemouth
Hospitality - Host/Hostess
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Hospitality - Host/Hostess
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Events & Hospitality Coordinator
Posted 12 days ago
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Qualifications:
- Experience in event planning, coordination, or a related role within the hospitality industry.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work effectively under pressure.
- Customer-focused with a commitment to delivering high-quality service.
- Flexibility to work non-standard hours, including evenings and weekends, as required by events.
- A degree or diploma in Hospitality Management, Event Management, or a related field is advantageous.
- Knowledge of event management software is a plus.
Senior Hospitality Operations Manager
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Key Responsibilities:
- Oversee the daily operations of the hospitality venue, including front-of-house, back-of-house, F&B outlets, and event spaces.
- Develop and implement operational policies and procedures to ensure efficiency, safety, and guest satisfaction.
- Manage and lead a diverse team of hospitality professionals, providing training, motivation, and performance management.
- Control operational costs, including labour, inventory, and supplies, while maximizing revenue opportunities.
- Ensure compliance with all health, safety, and licensing regulations.
- Maintain exceptional standards of service and guest relations, handling complaints and resolving issues promptly and professionally.
- Collaborate with marketing and sales teams to develop and execute promotional strategies and events.
- Manage relationships with key suppliers and vendors.
- Develop and manage departmental budgets, forecasting financial needs and performance.
- Stay abreast of industry trends and best practices to drive innovation and continuous improvement.
Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing complex hospitality operations and driving profitability.
- Strong understanding of F&B operations, hotel management, and event planning.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Proficiency in hospitality management software and POS systems.
- Strong problem-solving and decision-making abilities.
- A commitment to delivering outstanding customer service.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
This is an exciting opportunity to lead a dedicated team and contribute to the success of a leading hospitality destination. The role offers a competitive salary, attractive benefits package, and opportunities for career advancement.
Senior Hospitality Operations Director
Posted 5 days ago
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Key Responsibilities:
- Develop and implement comprehensive operational strategies to achieve business objectives and enhance guest satisfaction across all hospitality venues.
- Oversee the day-to-day management of all hospitality departments, including food and beverage, accommodation, events, and customer service.
- Establish and monitor key performance indicators (KPIs) for operational effectiveness, financial performance, and service quality.
- Lead, mentor, and inspire a team of hospitality managers and staff, fostering a culture of excellence and continuous improvement.
- Manage operational budgets, P&L statements, and revenue forecasts, ensuring profitability and cost control.
- Develop and implement policies and procedures to ensure compliance with health, safety, and hygiene regulations.
- Drive innovation in service delivery, guest engagement, and operational processes.
- Build and maintain strong relationships with key stakeholders, including suppliers, partners, and clients.
- Oversee the procurement of supplies, inventory management, and vendor relationships.
- Conduct regular performance reviews and provide feedback to team members.
- Identify and capitalize on new business development opportunities within the hospitality sector.
- Represent the company at industry events and conferences.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- A minimum of 10 years of progressive experience in senior-level hospitality management roles.
- Proven track record of successfully managing multiple hospitality venues or large-scale operations.
- Strong financial acumen, with expertise in P&L management, budgeting, and forecasting.
- Demonstrated leadership skills with the ability to motivate and manage diverse teams effectively in a remote setting.
- Excellent understanding of hospitality industry trends, best practices, and customer service standards.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in hospitality management software and systems.
- Ability to analyze data, identify trends, and make strategic decisions.
- Strong problem-solving skills and the ability to handle challenging situations calmly and effectively.
- Commitment to maintaining high standards of quality and guest satisfaction.
Remote Hospitality Operations Manager
Posted 5 days ago
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Key responsibilities include developing and implementing operational strategies, setting performance benchmarks, and monitoring key metrics to drive continuous improvement. You will manage budgets, control costs, and identify opportunities for revenue enhancement. The Remote Hospitality Operations Manager will oversee staffing, training, and performance management of remote and on-site teams, fostering a positive and productive work culture. You will also be responsible for maintaining compliance with health, safety, and licensing regulations, ensuring all operations meet or exceed industry standards.
A significant part of this role involves liaising with stakeholders, including vendors, partners, and corporate leadership, to ensure seamless integration and effective communication. You will leverage technology and digital tools to manage operations, streamline processes, and enhance guest experiences. The ideal candidate will be adept at problem-solving, crisis management, and adapting to the evolving needs of the hospitality landscape. Excellent communication and interpersonal skills are crucial for building strong relationships with teams and clients remotely.
To be successful in this role, you should possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. At least 7 years of progressive experience in hospitality operations management, with demonstrable success in leading diverse teams and managing multiple sites or services. Strong financial acumen, including budgeting, forecasting, and P&L management. Proficiency in hospitality management software, remote collaboration tools, and standard office applications is essential. The ability to work autonomously, manage time effectively, and deliver results in a remote setting is paramount. This is a fully remote role, allowing you to work from anywhere while contributing to our client's success.
Senior Hospitality Operations Manager
Posted 5 days ago
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Key Responsibilities:
- Develop and execute comprehensive operational strategies to align with company goals.
- Manage and mentor hospitality teams across various locations, fostering a culture of excellence and continuous improvement.
- Oversee budget management, financial reporting, and P&L performance for all assigned operations.
- Implement and monitor quality assurance programs to maintain high standards of service and guest experience.
- Identify opportunities for cost reduction and revenue enhancement without compromising service quality.
- Collaborate with marketing and sales teams to develop and launch new hospitality initiatives.
- Ensure compliance with all health, safety, and regulatory standards.
- Conduct regular performance reviews and provide constructive feedback to direct reports.
- Utilize data analytics to identify trends, track key performance indicators (KPIs), and make informed business decisions.
- Serve as a key point of contact for high-level client and stakeholder engagements.
- Champion innovation in service delivery and operational processes.
Qualifications:
- Proven track record of at least 7 years in senior hospitality management, with demonstrable success in operations and P&L responsibility.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Exceptional leadership and team management skills, with the ability to inspire and motivate diverse teams.
- Strong financial acumen, including budgeting, forecasting, and P&L analysis.
- Excellent understanding of hospitality industry trends, best practices, and regulatory requirements.
- Proficiency in hospitality management software and CRM systems.
- Outstanding communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, remote-first environment and manage distributed teams effectively.
- Strategic thinking and problem-solving capabilities.
- Demonstrated experience in driving operational efficiency and customer satisfaction.
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Senior Hospitality Operations Manager
Posted 7 days ago
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The Senior Hospitality Operations Manager will be responsible for developing and implementing best practices in all areas of hospitality operations, including service standards, F&B management, cost control, and staff development. You will analyse operational performance data, identify areas for improvement, and devise innovative solutions to enhance profitability and guest experiences. This role requires a strong understanding of the hospitality industry landscape, market trends, and emerging technologies that can drive operational excellence.
Key duties include creating and standardising operating procedures, managing budgets, and ensuring compliance with health, safety, and hygiene regulations. You will work closely with on-site management teams to provide remote support, guidance, and training, fostering a culture of continuous improvement and exceptional service delivery. The ideal candidate will possess exceptional leadership qualities, outstanding communication skills for effective remote collaboration, and a proven ability to drive operational success from a distance. You will also be instrumental in strategic planning, contributing to the group's expansion and development initiatives.
Essential Skills and Experience:
- Extensive experience (e.g., 10+ years) in senior-level hospitality management roles.
- Demonstrated success in managing multi-site operations, preferably in hotels or food & beverage.
- Proven expertise in operational planning, budget management, and P&L responsibility.
- Strong analytical skills and the ability to interpret operational data to drive decision-making.
- Excellent leadership, coaching, and team development skills, adaptable to a remote environment.
- Exceptional communication, presentation, and interpersonal skills for effective remote stakeholder engagement.
- In-depth knowledge of hospitality industry best practices, trends, and technologies.
- A proactive, results-oriented approach with a passion for delivering outstanding guest experiences.
- Bachelor's degree in Hospitality Management or a related field is preferred.
This fully remote position offers the unique advantage of leading and shaping hospitality operations without the constraints of a physical office. If you are a visionary leader ready to elevate hospitality standards from anywhere, we invite you to apply.
Head of Hospitality Operations
Posted 7 days ago
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Key Responsibilities:
- Develop and implement strategic plans for all hospitality and tourism operations.
- Oversee the daily operations of hotels, restaurants, event venues, and tourism services.
- Set and maintain high standards for guest service, quality, and operational efficiency.
- Manage departmental budgets, P&L, and financial performance.
- Lead, mentor, and motivate a remote team of hospitality managers and staff.
- Drive revenue growth through innovative marketing and service strategies.
- Ensure compliance with all health, safety, and licensing regulations.
- Optimise supply chain, procurement, and inventory management processes.
- Identify and capitalise on new business opportunities and market trends.
- Foster a culture of continuous improvement and exceptional guest experiences.
- MBA or Master's degree in Hospitality Management, Business Administration, or a related field.
- Extensive experience (10+ years) in senior leadership roles within the hospitality and tourism industry.
- Proven track record of driving operational excellence and financial success in diverse hospitality settings.
- Expertise in hotel operations, F&B management, event planning, and tourism services.
- Strong strategic planning, financial management, and analytical skills.
- Exceptional leadership, communication, and interpersonal abilities for remote management.
- Demonstrated ability to build and maintain strong stakeholder relationships.
- Experience in developing and implementing service excellence programs.
- Ability to adapt and innovate in a rapidly evolving industry landscape.
Senior Hospitality Operations Manager
Posted 12 days ago
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