What Jobs are available for Hospitality in Brackley?
Showing 106 Hospitality jobs in Brackley
Customer Service Advisor
Posted 28 days ago
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Job Description
Customer Service Advisor – Business to Business (B2B)
- Location: Brackley, Northamptonshire
- Position: Permanent, Full-Time
- Hours: Monday to Friday, 08:30–17:00 (37.5 hours per week)
- Salary: Circa £26,000 (dependent on experience)
About the Customer Service Advisor Role:
Our client, a well-established organisation within a commercial product sector, is seeking a professional and customer-focused individual to join their team as a Customer Service Advisor.
This is an exciting opportunity for someone who thrives in a structured, fast-paced environment and enjoys delivering outstanding service and support to a wide business customer base.
Key Responsibilities for the Customer Service Advisor position:
- Be the first point of contact for all customer enquiries (via telephone and email)
- Accurately process sales orders and related transactions
- Provide professional and timely communication to both customers and colleagues
- Build and maintain strong relationships with clients
- Keep detailed and accurate customer account records
- Resolve queries effectively, escalating when required
- Collaborate with internal departments to deliver exceptional customer service
- Ensure compliance with company processes, standards, and data protection regulations
- Stay informed about products and internal procedures
- Support the wider Sales & Marketing team when needed
Candidate Profile
- Minimum 2 years’ experience in customer service, sales desk, or sales administration
- Educated to GCSE level (or equivalent)
- Confident communicator — both verbal and written
- Excellent attention to detail and accuracy in data handling
- Proficient with CRM systems and general IT literacy
- Proactive, solution-focused, and customer-driven approach
- Strong team player with a positive attitude
Additional:
Benefits: 23 days annual leave + bank holidays, birthday day off, stakeholder pension
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Hospitality Manager
Posted 1 day ago
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Job Description
Job Role: Hospitality Manager (Restaurant / Bar for Premium Hospitality Group)
Salary: £40,000 + Benefits
Location : Northampton, NN
Type: Full-time Hours, Permanent
Overview
The Flavour Network is proud to be partnered with a well known hospitality group in the Midlands, recognised for their forward-thinking approach to food, service, and people. This is an exciting opportunity for an experienced Hospitality Manager to take ownership of a busy flagship venue within a highly respected group that values stability, development, and genuine work-life balance.
As Hospitality Manager, you’ll be responsible for the smooth day-to-day running of the venue, leading your team, driving sales, delivering exceptional customer experiences, and ensuring compliance with all health, safety, and licensing regulations. The successful candidate for the Hospitality Manager position will be someone who leads from the front, has a passion for hospitality, and takes pride in creating a welcoming and well run environment for both guests and team members.
Duties and responsibilities for the Hospitality Manager
- Oversee the daily running of the bar, kitchen, and front of house.
- Maintain excellent standards of service, cleanliness, and safety.
- Manage stock control, supplier relationships, and deliveries.
- Handle customer feedback professionally and proactively.
- Support events and local marketing to drive footfall and revenue.
- Recruit, train, and motivate a high performing team.
- Lead by example to foster a positive, inclusive culture.
- Manage rotas, absences, and performance reviews effectively.
- Ensure all staff follow company policies, service standards, and uniform guidelines.
- Manage budgets, cashing up, and weekly reporting.
- Monitor wage costs, GP, and stock levels in line with business targets.
- Accurately process waste, deliveries, and supplier invoices.
- Identify opportunities to increase profitability and efficiency.
Essential Requirements for the Hospitality Manager
- Proven management experience in pubs, bars, or restaurants.
- A confident leader who inspires and supports their team.
- Strong operational, financial, and organisational skills.
- Excellent communication and problem-solving ability.
- Passionate about people, food, and delivering high standards.
What’s on offer for the Hospitality Manager
- Competitive salary and performance-related bonuses.
- Excellent work life balance.
- Career development opportunities across a growing group.
- Supportive, people-focused culture.
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Hospitality Staff
Posted 2 days ago
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Job Description
Position; Hospitality staff
Location; COWLEY, OXFORD
Salary; 12.21 PER HOUR
We require hospitality staff to work for our client based in Cowley, Oxford , working within their bar & concourse team within the football hospitality sector
Shift times will vary dependent on kick off times but will be between 4-5 hours a shift
Main responsibilities;
- Serving food and drink to customers within the stadium
- taking money
- fulfilling customers orders
- working as a team to ensure smooth operation on a game day
Required;
- Positive and self motivated with a 'can-do' attitude
- Attention to detail is of high importance as you will be required to follow work instructions and ensure orders are completed
- You will need to have a good understanding of written and spoken English and be able to work with computers.
Commutable locations;
Banbury, Kidlington, Bicester, Aylesbury, Oxford, Wallingford, Abingdon
Key words;
Hospitality, waiting, kitchen staff, events
INDWARE
Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.
Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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Hospitality Operations Manager
Posted 12 days ago
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Job Description
Key Responsibilities:
- Oversee daily operations of all hotel departments to ensure seamless service delivery.
- Manage departmental budgets, P&L statements, and control operational costs.
- Develop and implement operational policies and procedures to enhance guest satisfaction.
- Lead, train, and motivate the hotel operations team to achieve performance targets.
- Ensure adherence to health, safety, and hygiene standards across the property.
- Manage inventory, procurement, and vendor relationships.
- Monitor guest feedback and implement service improvements.
- Collaborate with the sales and marketing teams to drive business growth.
- Contribute to the strategic planning and business development of the hotel.
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Operations Manager - Hospitality
Posted 16 days ago
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Job Description
Key Responsibilities:
- Develop and execute strategic operational plans to achieve business objectives and enhance guest satisfaction.
- Oversee daily operations across various hospitality departments, ensuring seamless service delivery.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Lead, mentor, and inspire remote teams, fostering a culture of high performance and exceptional service.
- Implement and maintain quality assurance standards to ensure consistency and excellence.
- Monitor industry trends and competitor activities to identify opportunities for innovation and improvement.
- Develop and manage vendor relationships, negotiating contracts and ensuring value.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
- Drive initiatives to enhance guest loyalty and increase repeat business.
- Collaborate with marketing and sales teams to support business development efforts.
- Proven experience in a senior operational management role within the hospitality industry.
- Demonstrated success in leading and managing diverse teams in a remote or hybrid environment.
- Strong understanding of hospitality operations, including F&B, accommodation, and customer service.
- Excellent financial acumen and budget management skills.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and remote collaboration tools.
- Ability to think strategically and make data-driven decisions.
- A passion for delivering outstanding guest experiences.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Adaptability and resilience in managing complex operations remotely.
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Hospitality Assistant - Leamington Spa
Posted today
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Job Description
£12.41 per hour, paid breaks plus lots of great benefits!
Live Well Today, Thrive Tomorrow as a Hospitality Assistant with Berkley Care
Would you like the opportunity to use your hospitality skills in a care setting? Or are you looking for your first role in hospitality and would love that to be in care? Are you looking for career development and on-the-job training opportunities? If you answered yes to the above, then taking the first step in your career as a Hospitality Assistant with Berkley Care Group could be the right move for you.
A Top Employer 2025
For the second year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.
What we are looking for:
- Someone who is passionate about making a difference to the everyday life of others
- An individual who is kind, compassionate and treats others with respect
- You have a sense of fun and want to ensure residents are living well and thriving
- Someone who is able to engage with a wide range of people, such as residents and families
Are you able to provide the following hospitality services?:
- Prepare and serve light meals, snacks and drinks for residents and their families
- Ensure that all dining and bar areas are clean, well-presented and welcoming
- Provide the best dining experience for residents and their families in all settings
- Ensure that there is a good selection of drinks and snacks available at all times
- Help residents to prepare their food and drink when they want to
- Provide residents with the support to make their own food and drink choices, catering to their dietary requirements and preferences
- Assist in the organisation and preparation of special events and celebrations
- Above minimum wage and enhanced bank holiday pay
- Paid breaks, free meals and drinks whilst at work
- Equal pay for young workers who are paid the same as those aged 25+
- Monetary rewards for long service
- Enhanced Maternity and Paternity Pay
- Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
- Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
- Employee Assistance Programme plus a 24/7 GP Helpline
- Cycle to Work Scheme
- On-Demand Pay
- A luxury working environment
- Excellent learning, development and training opportunities
- Regular communications via our newsletter and podcasts so that you’ll always know what’s going on
So, if you want a rewarding start to your hospitality career where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, apply today. There is one face-to-face in-person interview with the Hospitality Manager. We can send you the interview questions before your interview, giving you the best chance to prepare.
Equality, Diversity and Inclusion (EDI)
At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.
#INDLP
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Head of Hospitality Operations
Posted today
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Job Description
Key Responsibilities:
- Oversee day-to-day operations of multiple hospitality venues.
- Develop and implement strategic operational plans to achieve business objectives.
- Manage budgets, control costs, and ensure financial targets are met.
- Drive operational excellence and maintain high standards of service quality.
- Lead, mentor, and develop a team of operations managers and staff.
- Ensure compliance with health, safety, hygiene, and licensing regulations.
- Implement guest satisfaction initiatives and manage customer feedback.
- Optimise revenue streams and profitability across all outlets.
- Manage supplier relationships and procurement processes.
- Foster a positive and productive work environment.
Qualifications:
- Minimum 7-10 years of progressive experience in hospitality operations management.
- Proven track record of success in managing multiple hospitality venues.
- Strong understanding of F&B, accommodation, and event management.
- Excellent financial management skills, including P&L responsibility.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to drive operational efficiency and customer satisfaction.
- Experience in developing and implementing operational strategies.
- Knowledge of relevant health, safety, and licensing regulations.
- Bachelor's degree in Hospitality Management or related field preferred.
- Passion for the hospitality industry and commitment to excellence.
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Events Manager - Luxury Hospitality
Posted 2 days ago
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Senior Hospitality Operations Manager
Posted 3 days ago
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Job Description
Key Responsibilities:
- Oversee daily operations across all hotel departments.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and identifying revenue-generating opportunities.
- Lead, motivate, and develop a diverse team of hospitality professionals.
- Ensure adherence to all health, safety, and hygiene standards.
- Collaborate with the General Manager on strategic planning and performance analysis.
- Manage supplier relationships and procurement processes.
- Resolve guest complaints and operational challenges effectively.
- Drive continuous improvement initiatives within the operations.
- Conduct regular performance reviews and staff training sessions.
- Extensive experience in hospitality management, with a focus on operations.
- Proven leadership and team management skills.
- Strong financial and budgeting expertise.
- In-depth knowledge of hotel operations and industry best practices.
- Excellent communication, interpersonal, and problem-solving abilities.
- Bachelor's degree in Hospitality Management or a related field preferred.
- Ability to work under pressure and manage multiple priorities.
- A passion for delivering outstanding customer service.
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Senior Hospitality Operations Manager
Posted 5 days ago
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Job Description
Key Responsibilities:
- Oversee and manage all daily hospitality operations to ensure high standards of service.
- Lead, mentor, and develop departmental teams to achieve operational excellence.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage operational budgets, control costs, and drive revenue growth.
- Ensure compliance with all health, safety, and licensing regulations.
- Monitor operational performance, analyze data, and implement improvements.
- Collaborate with management to develop and execute strategic plans.
- Maintain strong relationships with suppliers and vendors.
- Oversee inventory management and procurement processes.
- Foster a positive and productive work environment for all staff.
- Significant experience in hospitality management, preferably in a senior operational role.
- Proven track record of success in managing diverse hospitality departments.
- Strong understanding of hospitality operations, financial management, and HR principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and implement effective strategies.
- Knowledge of health and safety regulations and licensing requirements.
- Proficiency in hospitality management software.
- Ability to work effectively in a hybrid work model and manage multiple priorities.
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