99 Hospitality jobs in Brightons
Senior Hospitality Operations Manager
EH1 1YS Edinburgh, Scotland
£55000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an experienced and charismatic Senior Hospitality Operations Manager to oversee a portfolio of boutique establishments in the vibrant city of Edinburgh, Scotland, UK . This role requires a leader with a passion for delivering exceptional guest experiences, driving operational efficiency, and fostering a positive team environment. The ideal candidate will have a proven track record in managing multiple hospitality venues, ensuring profitability, and upholding the highest standards of service quality.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues, ensuring seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and maximize revenue streams across all managed properties.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence.
- Ensure compliance with all health, safety, and licensing regulations.
- Build and maintain strong relationships with suppliers, local communities, and key stakeholders.
- Drive initiatives for service innovation and continuous improvement.
- Conduct regular performance reviews and implement development plans for staff.
- Manage inventory, procurement, and vendor relationships effectively.
- Represent the company at industry events and network with potential partners.
- Minimum of 5-7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role.
- Demonstrated success in managing multiple sites or a large-scale hospitality operation.
- Strong understanding of financial management, budgeting, and P&L analysis.
- Exceptional leadership, team-building, and motivational skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hospitality management software (e.g., POS systems, booking platforms).
- A keen eye for detail and a commitment to maintaining high standards.
- Relevant qualifications in Hospitality Management or a related field are highly desirable.
- Flexibility to work evenings, weekends, and holidays as operational demands require.
- A genuine passion for the hospitality industry and creating memorable experiences.
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0
Senior Hospitality Operations Manager
G1 1AA Glasgow, Scotland
£55000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a renowned leader in the hospitality and tourism sector, is seeking an experienced Senior Hospitality Operations Manager to oversee key operational aspects of their establishments. This role requires a blend of strategic leadership and hands-on operational expertise to ensure exceptional guest experiences, efficient service delivery, and optimal financial performance. While the role is primarily based in the vibrant city of **Glasgow, Scotland, UK**, it offers a hybrid work model, allowing for a balance between on-site leadership and strategic planning from a remote location. You will be responsible for managing departments, developing operational standards, and driving initiatives to enhance service quality and profitability.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues or departments, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to maintain high standards of service quality, guest satisfaction, and safety.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage supplier relationships and oversee procurement processes for F&B, amenities, and operational supplies.
- Collaborate with marketing and sales teams to support promotional activities and events.
- Analyze operational performance metrics and implement strategies for continuous improvement.
- Conduct regular inspections and audits to uphold service standards and operational integrity.
- Act as a key liaison between the operational teams and senior management, providing regular reports and insights.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with a proven track record of success.
- Strong understanding of hotel or F&B operations, service standards, and financial management.
- Demonstrated leadership and team-building skills, with the ability to inspire and manage diverse teams.
- Excellent problem-solving, decision-making, and communication abilities.
- Proficiency in property management systems (PMS), point-of-sale (POS) systems, and other relevant hospitality software.
- Knowledge of health and safety regulations within the hospitality industry.
- Flexibility to work various shifts, including evenings and weekends, as required by the operational needs.
- Comfortable working in a hybrid capacity, balancing on-site responsibilities in **Glasgow, Scotland, UK**, with remote strategic planning and reporting.
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1
Head of Hospitality Operations
G1 1DA Glasgow, Scotland
£70000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is seeking an accomplished and strategic Head of Hospitality Operations to lead their burgeoning hospitality division. This is a fully remote, senior leadership role where you will be instrumental in defining and executing operational strategies to ensure exceptional guest experiences and drive business growth. You will oversee all aspects of hospitality operations, including front-of-house, food and beverage, events, and customer service, across multiple venues and platforms. Your responsibilities will include developing and implementing service standards, operational procedures, and training programs to maintain the highest levels of quality and consistency. You will be adept at managing budgets, controlling costs, and optimizing revenue streams within the hospitality sector. Strong leadership is paramount; you will inspire, motivate, and guide a geographically dispersed team of operational managers and staff, fostering a culture of excellence, innovation, and customer focus. You will analyze market trends, identify new opportunities for expansion and service enhancement, and ensure the company remains competitive and agile. Collaboration with marketing, sales, and finance departments will be essential to align operational strategies with overall business objectives. A key aspect of this role involves leveraging technology to enhance operational efficiency, guest satisfaction, and data-driven decision-making. This is a remote-first position, requiring exceptional organizational skills, strategic vision, and outstanding communication and interpersonal abilities. You must be a self-starter, capable of managing complex operations and leading a diverse team effectively from a distance. If you are a passionate hospitality leader with a proven track record of success and thrive in a fully remote, dynamic environment, we want to hear from you.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive operational strategies for the hospitality division.
- Oversee daily operations of all hospitality venues and services, ensuring exceptional guest experiences.
- Establish and enforce high standards for service quality, hygiene, and safety.
- Manage operational budgets, control costs, and optimize revenue generation.
- Lead, mentor, and develop a remote team of hospitality professionals.
- Drive innovation in service delivery and operational efficiency.
- Analyze market trends and competitor activities to identify growth opportunities.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Collaborate with cross-functional teams to support marketing, sales, and events.
- Implement and manage technology solutions to enhance operational performance and guest satisfaction.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- Minimum of 7-10 years of progressive experience in hospitality operations management, with a strong track record of leadership.
- Extensive knowledge of front-of-house, food & beverage, events, and customer service operations.
- Proven experience in budget management, financial analysis, and revenue optimization.
- Strong understanding of hospitality industry trends and best practices.
- Exceptional leadership, team-building, and motivational skills.
- Excellent problem-solving, decision-making, and strategic thinking abilities.
- Outstanding communication, presentation, and interpersonal skills.
- Demonstrated ability to lead and manage a remote team effectively.
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2
Senior Hospitality Operations Manager
G1 1AA Glasgow, Scotland
£50000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead their innovative remote hospitality services division. This is a fully remote position, offering the flexibility to manage operations from anywhere in the UK. You will be responsible for overseeing all aspects of our client's hospitality offerings, including strategic planning, service delivery, client relationship management, and operational efficiency. The core of your role will involve managing a distributed team of hospitality professionals, ensuring consistent service standards, and driving customer satisfaction. You will develop and implement operational strategies to enhance guest experiences, optimize resource allocation, and achieve business objectives. This includes monitoring performance metrics, identifying areas for improvement, and implementing best practices across all operational functions. A significant part of the role will involve collaborating with marketing and sales teams to develop new service offerings and expand market reach. You will also be instrumental in managing vendor relationships, negotiating contracts, and ensuring cost-effective procurement of supplies and services. Exceptional leadership and communication skills are paramount, as you will be guiding teams virtually and fostering a culture of excellence. The ability to analyze complex operational data, develop insightful reports, and make data-driven decisions is essential. We require candidates with a proven track record of success in senior management roles within the hospitality sector, ideally with experience in managing remote teams or operations. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. Strong understanding of hospitality trends, service standards, and regulatory requirements is necessary. You must be a strategic thinker with a proactive approach to problem-solving and a passion for delivering unparalleled guest experiences. This is a unique opportunity to shape the future of remote hospitality management and contribute to a growing, forward-thinking organization. If you are a results-oriented leader with a comprehensive understanding of the hospitality landscape and a desire to work in a flexible, remote environment, we encourage you to apply.
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3
Senior Hospitality Operations Director
EH1 1DD Edinburgh, Scotland
£90000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client is seeking a visionary and highly experienced Senior Hospitality Operations Director to lead and transform their global hospitality portfolio. This is a fully remote leadership position, offering the flexibility to drive strategic initiatives from anywhere. You will be responsible for setting the operational direction, standards, and performance benchmarks across multiple hospitality brands and locations. Your role will involve developing and implementing innovative operational strategies that enhance guest satisfaction, maximize profitability, and ensure brand consistency.
Key responsibilities include overseeing budgets, P&L statements, and financial performance for all operational units. You will lead and mentor regional operations managers, fostering a culture of excellence, service, and continuous improvement. Developing and implementing robust standard operating procedures (SOPs) and ensuring compliance with all relevant health, safety, and regulatory standards will be paramount. This role demands a deep understanding of the hospitality industry, including market trends, competitive landscape, and emerging technologies.
You will collaborate closely with executive leadership, marketing, sales, and development teams to align operational strategies with overall business objectives. Identifying opportunities for growth, expansion, and service innovation will be a critical part of your remit. As a remote leader, you will rely on exceptional communication, leadership, and digital collaboration skills to inspire and guide teams effectively. Building strong relationships with stakeholders, vendors, and partners is essential. A minimum of 10 years of progressive leadership experience in multi-unit hospitality operations, preferably with international exposure, is required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is essential; a Master's degree is a strong asset. Proven ability to drive operational excellence, manage complex P&Ls, and lead diverse teams remotely is a must. This is an unparalleled opportunity to shape the future of hospitality on a global scale, working remotely.
Key responsibilities include overseeing budgets, P&L statements, and financial performance for all operational units. You will lead and mentor regional operations managers, fostering a culture of excellence, service, and continuous improvement. Developing and implementing robust standard operating procedures (SOPs) and ensuring compliance with all relevant health, safety, and regulatory standards will be paramount. This role demands a deep understanding of the hospitality industry, including market trends, competitive landscape, and emerging technologies.
You will collaborate closely with executive leadership, marketing, sales, and development teams to align operational strategies with overall business objectives. Identifying opportunities for growth, expansion, and service innovation will be a critical part of your remit. As a remote leader, you will rely on exceptional communication, leadership, and digital collaboration skills to inspire and guide teams effectively. Building strong relationships with stakeholders, vendors, and partners is essential. A minimum of 10 years of progressive leadership experience in multi-unit hospitality operations, preferably with international exposure, is required. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is essential; a Master's degree is a strong asset. Proven ability to drive operational excellence, manage complex P&Ls, and lead diverse teams remotely is a must. This is an unparalleled opportunity to shape the future of hospitality on a global scale, working remotely.
This advertiser has chosen not to accept applicants from your region.
4
Revenue Management Strategist - Hospitality
EH1 2HE Edinburgh, Scotland
£50000 Annually
WhatJobs
Posted 13 days ago
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Job Description
Our client, a renowned hospitality group, is seeking a strategic and analytical Revenue Management Strategist to optimise revenue streams within their portfolio. This key role, based in Edinburgh, Scotland, UK , will be responsible for developing and implementing sophisticated pricing and inventory management strategies across various properties. You will leverage market insights, competitor analysis, and demand forecasting to maximise room revenue and achieve occupancy targets. The ideal candidate will have a strong understanding of the hospitality industry and a proven ability to drive revenue growth through data-driven decision-making.
Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field, with significant experience in hotel revenue management. A deep understanding of pricing strategies, inventory control, forecasting, and the various distribution channels (OTAs, GDS, direct bookings) is essential. Proficiency in revenue management software (e.g., IDeaS, Duetto) and analytical tools is required. Strong analytical, quantitative, and problem-solving skills are paramount. Excellent communication, presentation, and interpersonal abilities are necessary to effectively collaborate with various stakeholders. A proactive approach, a keen eye for detail, and the ability to thrive in a fast-paced, results-oriented environment are crucial. Experience in multi-property revenue management is highly desirable.
Key responsibilities include:
- Developing and executing dynamic pricing strategies to optimise occupancy and average daily rate (ADR).
- Conducting comprehensive market and competitor analysis to identify market trends and opportunities.
- Utilising demand forecasting models to predict future occupancy and revenue performance.
- Managing room inventory across all distribution channels to ensure optimal availability and pricing.
- Working closely with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
- Analysing performance data, identifying key drivers of revenue, and providing actionable recommendations.
- Implementing and managing revenue management systems and tools.
- Preparing regular reports on revenue performance, forecasts, and strategic initiatives for senior management.
- Identifying opportunities for incremental revenue beyond room sales, such as F&B and ancillary services.
- Staying abreast of the latest revenue management techniques, technologies, and best practices in the hospitality sector.
- Training and mentoring junior revenue management staff where applicable.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field, with significant experience in hotel revenue management. A deep understanding of pricing strategies, inventory control, forecasting, and the various distribution channels (OTAs, GDS, direct bookings) is essential. Proficiency in revenue management software (e.g., IDeaS, Duetto) and analytical tools is required. Strong analytical, quantitative, and problem-solving skills are paramount. Excellent communication, presentation, and interpersonal abilities are necessary to effectively collaborate with various stakeholders. A proactive approach, a keen eye for detail, and the ability to thrive in a fast-paced, results-oriented environment are crucial. Experience in multi-property revenue management is highly desirable.
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5
Senior Hospitality Operations Manager
EH1 1AA Edinburgh, Scotland
£55000 Annually
WhatJobs
Posted 14 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead and optimize our remote operations. This pivotal role demands exceptional leadership, strategic planning, and a deep understanding of the hospitality sector's nuances, even in a virtual environment. You will be instrumental in developing and implementing operational strategies that enhance service quality, guest satisfaction, and overall business performance across our distributed teams. Responsibilities include overseeing day-to-day remote operations, managing budgets, driving efficiency improvements, and ensuring compliance with industry standards. The ideal candidate will possess strong analytical skills to identify areas for growth and implement innovative solutions. You will also be responsible for performance management of remote teams, fostering a collaborative and high-achieving work culture. This role requires a proactive approach to problem-solving and the ability to adapt to evolving operational challenges. Collaboration with various departments to ensure seamless service delivery is key. You will play a crucial role in training and development initiatives for remote staff, ensuring they are equipped with the skills and knowledge to excel. The successful candidate will be a visionary leader with a passion for service excellence and a proven track record in managing complex hospitality operations. This is a fantastic opportunity to shape the future of remote hospitality management. The core focus will be on developing robust operational frameworks and best practices that can be scaled and applied effectively across all remote functions.
Key Responsibilities:
Qualifications:
This position offers the flexibility of a fully remote setup, allowing you to contribute your expertise from anywhere within the UK. If you are a results-oriented leader passionate about revolutionizing hospitality operations, we encourage you to apply.
Key Responsibilities:
- Develop and implement strategic operational plans for remote hospitality services.
- Manage operational budgets and financial performance.
- Drive operational efficiency and service quality improvements.
- Oversee remote team performance and development.
- Ensure adherence to quality standards and regulatory requirements.
- Collaborate with stakeholders to align operational goals with business objectives.
- Identify and implement innovative solutions to operational challenges.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior leadership role.
- Proven experience in managing remote or distributed teams.
- Strong understanding of hospitality industry trends and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in operational management software and tools.
This position offers the flexibility of a fully remote setup, allowing you to contribute your expertise from anywhere within the UK. If you are a results-oriented leader passionate about revolutionizing hospitality operations, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
Revenue Management Analyst - Hospitality
EH1 2AB Edinburgh, Scotland
£35000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a prestigious group within the hospitality and tourism sector, is seeking a talented Revenue Management Analyst to join their team. This hybrid role allows for a blend of in-office collaboration and remote work, based in the vibrant city of Edinburgh, Scotland, UK . The successful candidate will play a crucial role in maximizing revenue and profitability across our portfolio of establishments by implementing dynamic pricing strategies, forecasting demand, and optimizing inventory management. You will leverage data analytics and market insights to drive informed decision-making and achieve ambitious revenue targets.
Key Responsibilities:
Key Responsibilities:
- Develop and implement effective pricing and inventory management strategies to optimize revenue.
- Analyze market trends, competitor pricing, and historical data to forecast demand accurately.
- Monitor booking pace, occupancy levels, and average daily rates (ADR), identifying opportunities for improvement.
- Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
- Utilize revenue management systems and tools to analyze performance and generate reports.
- Identify and exploit new revenue streams and upselling opportunities.
- Conduct regular performance reviews and provide actionable recommendations to stakeholders.
- Prepare daily, weekly, and monthly revenue reports for management.
- Stay updated on industry best practices and emerging trends in revenue management.
- Contribute to the development and refinement of forecasting models.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 3 years of experience in revenue management, preferably within the hospitality or tourism industry.
- Strong analytical and quantitative skills with a proven ability to interpret complex data sets.
- Proficiency in using revenue management software (e.g., IDeaS, Duetto, RateGain) and MS Excel.
- Excellent understanding of pricing strategies, forecasting techniques, and market analysis.
- Strong communication and interpersonal skills, with the ability to present findings clearly.
- Ability to work effectively both independently and as part of a team.
- Knowledge of hotel operations or tourism market dynamics is a plus.
- Detail-oriented with a proactive approach to problem-solving.
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7
Senior Events & Hospitality Manager
EH1 1AA Edinburgh, Scotland
£40000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group in Edinburgh, is seeking an experienced and dynamic Senior Events & Hospitality Manager to oversee their high-profile events and hospitality services. This is a hands-on role requiring a passion for exceptional guest experiences and a keen eye for detail. You will be responsible for the planning, execution, and management of a diverse range of events, from corporate functions and private celebrations to large-scale banquets and conferences. The ideal candidate will have a proven track record in event management and hospitality operations, with a strong understanding of catering, venue management, and client relations. Your duties will encompass budget management, supplier negotiation, team leadership, and ensuring that all events are delivered to the highest standards of quality and service. You will work closely with clients to understand their needs and tailor bespoke event solutions, ensuring their vision is brought to life seamlessly. This role requires strong leadership abilities to motivate and manage a dedicated team of event and hospitality staff, fostering a culture of excellence and continuous improvement. Excellent communication, negotiation, and problem-solving skills are essential, as is the ability to remain calm and effective under pressure. You will be expected to uphold the brand's reputation for quality and service, driving customer satisfaction and repeat business. This is an exciting opportunity to lead a key area of the business, contributing to its continued success in Edinburgh's vibrant hospitality scene.
Responsibilities:
Responsibilities:
- Plan, organise, and execute a wide variety of events, ensuring seamless delivery.
- Manage event budgets, ensuring profitability and cost control.
- Source and negotiate with suppliers and vendors.
- Develop strong relationships with clients, understanding their needs and exceeding expectations.
- Lead, train, and motivate the events and hospitality team.
- Oversee catering, venue setup, and all operational aspects of events.
- Ensure compliance with health, safety, and licensing regulations.
- Manage the guest experience from initial enquiry to post-event follow-up.
- Drive innovation in event concepts and hospitality offerings.
- Contribute to the overall marketing and sales strategy for events.
- Proven experience in a senior events management or hospitality management role.
- Demonstrable success in managing large-scale events and complex logistics.
- Strong understanding of the hospitality industry, including catering and venue operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in event planning software and Microsoft Office Suite.
- Strong financial acumen and budget management skills.
- Ability to work effectively under pressure and meet tight deadlines.
- A passion for delivering outstanding customer service.
- Relevant degree or professional qualification in Hospitality Management, Event Management, or a related field is advantageous.
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8
Senior Hospitality Operations Manager
EH1 1DG Edinburgh, Scotland
£50000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client, a prominent player in the hospitality and tourism sector, is seeking an experienced Senior Hospitality Operations Manager to oversee operations for their establishments in and around Edinburgh, Scotland, UK . This role operates on a hybrid basis, allowing for strategic planning and administrative tasks to be performed remotely, while requiring on-site presence for operational oversight and team management. You will be responsible for ensuring the highest standards of service, operational efficiency, and financial performance across multiple venues.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues, ensuring excellence in service delivery.
- Develop and implement operational strategies to enhance guest experience and satisfaction.
- Manage and mentor on-site teams, including General Managers and department heads.
- Monitor financial performance, including revenue, costs, and profitability, and implement strategies for improvement.
- Ensure compliance with all health, safety, licensing, and regulatory requirements.
- Develop and manage operational budgets, forecasts, and staffing plans.
- Drive sales and marketing initiatives to increase occupancy and revenue.
- Implement and maintain high standards of quality, service, and cleanliness.
- Conduct regular site visits to assess performance, identify areas for development, and provide support.
- Manage supplier relationships and negotiate contracts for goods and services.
- Oversee staff training and development programs to ensure a skilled and motivated workforce.
- Respond effectively to guest feedback and resolve operational issues promptly.
- Proven experience in a senior management role within the hospitality or tourism industry.
- Demonstrated success in managing multi-site operations.
- Strong understanding of hospitality operations, including F&B, accommodation, and guest services.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in financial management, budgeting, and P&L analysis.
- Solid knowledge of health and safety regulations and licensing laws.
- Strong problem-solving and decision-making abilities.
- Excellent communication and stakeholder management skills.
- Ability to work effectively in a hybrid work environment.
- Relevant degree or professional qualification in Hospitality Management or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
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