What Jobs are available for Hospitality in Bromyard?

• Handling customer queries via phone, email, and live chat.
• Managing orders and liaising with clients.
• Preparing quotations and advising on suitable products.
• Investigating and resolving complaints and delivery queries.
• Updating and maintaining accurate service records.

• A recent graduate or someone seeking seasonal work in a busy office environment.
• Friendly, approachable, and confident when speaking with customers.
• Strong communicator with excellent listening skills.
• IT savvy with good numeracy skills.
• Resilient and able to handle challenging conversations.
• Flexible to work evenings and weekends during peak periods (particularly Christmas).
• Previous customer service experience (face-to-face or call centre) is beneficial but not essential.

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Evesham! This is an exciting opportunity for someone with a passion for excellence and a knack for managing relationships.

As a Customer Service Specialist, you will be the heartbeat of our organisation, acting as the central point of contact for our clients esteemed customers. Your mission? To deliver an exceptional customer experience while managing order processes with precision and care.

Key Responsibilities:

* Order Management: Oversee the entire order process from placement to delivery using the Customer Relationship Management and ERP systems.
* Customer Engagement: Build strong relationships with both internal and external stakeholders, ensuring customer requirements are met and communicated effectively.
* Performance Reviews: Prepare and lead regular performance reviews with customers to enhance service delivery.
* Complaint Resolution: Acknowledge and address customer complaints promptly, ensuring effective feedback loops.
* Inventory Management: Collaborate with various functions to manage customer finished goods levels and aged inventory.
* Process Improvement: Continuously seek ways to enhance customer relations and streamline processes for better service.

What We're Looking For:
* Experience: Minimum of 3 years in a customer service role, preferably within the manufacturing sector.
* Technical Skills: Proficiency in SAP and (url removed) is a plus, along with strong Excel abilities.
* Excellent interpersonal and communication skills are essential.
* Mindset: A customer-focused, results-oriented individual who is self-motivated and capable of building collaborative relationships.

Why Join?

* Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning.
* Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development.

If you have the drive to excel in customer service and want to be part of a team that makes a difference, we want to hear from you!

How to Apply: Send your CV and a brief cover letter outlining your relevant experience to Gemma at Adecco.
Join us in delivering outstanding service and creating unforgettable customer experiences! Apply today and let your journey begin!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Assistant Vacancy

Our client, a well-established firm within the luxury goods industry, based in Pershore, has an exciting new opportunity for a Customer Service Assistant to join their team on a temporary basis for a seasonal contract to cover the Christmas peak.

The successful Customer Service Assistant should have:

• A love of working with people – customers are at the heart of everything our client does!
• Excellent communication skills (Previous customer service experience is advantageous but not essential)
• The ability to multitask and navigate multiple systems with ease
• Resilience to handle sensitive or challenging conversations with customers, and potential complaints
• Flexibility with working hours during the busy Christmas period, including some evenings and weekends

In this role, the Customer Service Assistant will be responsible for:

• Handling customer service queries via phone, email, and live chat
• Planning corporate orders and liaising with corporate clients
• Producing quotations and advising customers on suitable products
• Investigating and resolving customer complaints, as well as managing and resolving delivery queries
• Keeping accurate customer service records

Our client is offering the successful Customer Service Assistant a salary in the region of £12.21 an hour, plus holiday pay. This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season. If you are a recent graduate or looking for seasonal administration work in a fast-paced environment apply now to discuss this opportunity further.

COM1

POLARIS

Customer Service Advisor - Fostering

Position type: Full-Time - Permanent

Location: Bromsgrove

Salary: £23,000 - £24,000

Benefits: 30 days' Annual Leave increasing to 35 days' with length of service + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme & On-Site Free Parking

About Us

We are Polaris, one of the UK's largest leading communities of children's service providers.

Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Education, Residential Care and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures.

ABOUT YOU

You will respond to a high number of enquiries with a focus on building rapports with potential Foster Parents. You will guide applicants on the benefits of fostering with the Polaris group, taking them through an initial screening process and highlighting transferable skills they can bring to the role. You will send further information when requested and respond to any queries in a timely manner.

We are looking for a highly motivated individual with an engaging manner that is able to communicate confidently over the phone and via Live Chat. You will be self-motivated enthusiastic and lively with the ability to build relationships, identify opportunities and create solutions.

A background in sales would be an advantage for this fast paced role.

Requirements

• Friendly, confident telephone manner
• Enthusiasm and desire for engaging with customers
• Excellent verbal communicator and the ability to remain calm and professional under pressure
• Attentive listener
• Able to work & communicate as part of a team
• Competent IT skills, including Microsoft Office and recording on a CRM system
• Ability to multi-task and prioritise workload in a fast-paced environment
• Willingness to work flexibly to meet business needs including occasional evenings
• Experience working within a Customer Service environment would be an advantage, but not essential.
• Prior knowledge of fostering/the fostering sector would be an advantage, but not essential as full training will be provided
• Prior knowledge of fostering/the fostering sector and standard foster carer recruitment process an advantage but not essential.
• Willingness to work flexibly to meet business needs will include one evening per week

For an informal conversation about this post, please contact Ann Strain - Recruitment & Enquiry Team Manager on .

To be considered for this position, please do apply.

No Agencies Please.

We are an Equal Opportunities employer and welcome applications from all backgrounds. The successful applicant will be subject to a DBS check. We reserve the right to withdraw this advert without notification.

Please note that on clicking "apply" you will receive a return email asking you to fill out our application form online, and it is a requirement for this to be completed before we can progress your application.

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?Do you enjoy a customer-facing role with variety and new challenges? Are you passionate about driving and exploring new areas? Can you confidently engage with new people and maintain an upbeat conversation?

This is the perfect role for you!

• Position: Driving Field Agent
• Location: Stourport-on-Severn
• Hourly rate: 12.55
• Duration: Till 17/12/2025
• Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)
• Contract type: Temporary (weekly pay through Randstad)
• Randstad contact: The team on (phone number removed)

Requirements:

• Valid UK Driving License
• Owned Car
• Willing to complete a DBS
• Willing to obtain business car insurance
• Willing to travel up to 40 miles

Competencies required:

• Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
• Self-disciplined, self-motivated, and happy to work with minimum supervision.
• Be proficient in the use of laptop and smartphone
• Can demonstrate ability to be organised with well-developed planning skills
• Proficient in using laptop and smartphone to receive, view and input information

Benefits:

• 0.45p per milage
• 1 meal per 5 hours (7.50), 2 meals per 10 hours (15)

If you are interested please email or call (phone number removed)

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Product and Customer Service Advisor

We have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract.

Based in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice.

This role is perfect for a confident, practically-minded self-starter looking for their next challenge.

Benefits and Package for a Product and Customer Service Advisor:

• Salary: 26,800 per annum
• Hours: Monday - Friday
• Contract Type: 13-month, fixed-term contract
• Location: Evesham
• On-site parking
• New, modern office
• Excellent transport links
• Smart-casual dress
• Full training provided

Key Responsibilities of a Product and Customer Service Advisor:

• Technical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring customer service excellence.
• Build strong relationships within the business, liaising with the Technical Team Manager, Head of Customer Experience and Business Managers.
• Maintain up to date accurate records, log all technical queries in internal digital platforms.
• Develop and maintain an excellent knowledge of all products, full training will be provided.
• Keep product technicians updated, manage the technical email inbox.
• Site inspection reports, process replacement sales orders, arrange collections.
• Process credits and claims via internal digital platforms.
• QC inspect complaint-related product and further QC of held stock where deemed necessary.

Key Skills and Experience of a Product and Customer Service Advisor:

• Previous experience working in the customer service industry, including case management.
• Passionate about delivering excellent customer service.
• Ability to use Excel and Word to an intermediate level.
• Positive mindset, self-motivated with a drive to succeed.
• Excellent verbal, written and interpersonal communication skills.

Hit the Road to a Great Career: We're Hiring Field Service Agents

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company - Office For National statistics

Location - Hereford (HR2)

Why You'll Love This Role:

• Pay: 12.55 per hour
• Fuel Allowance: 0.45 per mile
• Meal Allowance: 7.50 for 5 hours worked, 15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's
• Contract: 3 Months(Might be Extended).

What You'll Need:

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good Knowledge on Microsoft Excel and Google spreadsheets.
• DBS check or proof of one completed in the past 3 months

To Apply:

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Hit the Road to a Great Career: We're Hiring Field Service Agents

As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities.

Company - Office For National statistics

Location - Hereford (HR1)

Why You'll Love This Role:

• Pay: 12.55 per hour
• Fuel Allowance: 0.45 per mile
• Meal Allowance: 7.50 for 5 hours worked, 15 for 10 hours worked
• Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's
• Contract: 3 Months(Might be Extended).

What You'll Need:

• Must have 1 year UK experience in any role
• Full UK driving license and your own car (business car insurance required)
• Strong communication skills and ability to work independently
• Basic tech skills with a laptop and smartphone
• Good Knowledge on Microsoft Excel and Google spreadsheets.
• DBS check or proof of one completed in the past 3 months

To Apply:

Please apply to this advert or call (phone number removed) and ask for Akhil or email

Randstad Business Support is acting as an Employment Business in relation to this vacancy.