102 Hospitality jobs in Carlton
Hospitality Operations Manager
NG1 3AQ Nottingham, East Midlands
£55000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking an experienced and dynamic Hospitality Operations Manager to lead and enhance their service delivery. This is a fully remote position, offering a unique opportunity to oversee operations and drive strategic initiatives from anywhere. You will be responsible for ensuring the highest standards of customer service, operational efficiency, and financial performance across various hospitality establishments. This role requires a deep understanding of hotel management, restaurant operations, event planning, and guest relations. You will develop and implement operational policies and procedures, manage budgets, optimize staffing levels, and ensure compliance with health and safety regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to motivate teams and deliver outstanding guest experiences. Experience with hospitality management software and a strong grasp of industry best practices are essential. You will collaborate with department heads, suppliers, and stakeholders to achieve business objectives and maintain brand reputation. A passion for service excellence, a proactive approach, and the ability to thrive in a fast-paced, virtual environment are crucial. This is an exciting opportunity to make a significant impact on a well-regarded hospitality brand while enjoying the flexibility of remote work. We are looking for a dedicated professional who is committed to exceeding expectations and fostering a culture of quality and innovation. If you are a strategic leader with a passion for the hospitality industry and excel in managing diverse teams and operations remotely, we encourage you to apply. This role is integral to the success of establishments in and around Nottingham, Nottinghamshire, UK , managed remotely.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations of hospitality establishments.
- Ensure exceptional guest service and satisfaction.
- Develop and implement operational policies and procedures.
- Manage budgets, control costs, and optimize revenue.
- Lead, train, and motivate hospitality staff.
- Monitor compliance with health, safety, and hygiene standards.
- Collaborate with marketing and sales teams to drive business.
- Analyze operational performance and implement improvements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management or a senior operations role.
- Proven track record of successful operational management in the hospitality sector.
- Strong understanding of hotel, restaurant, and event management principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software.
- Ability to manage budgets and financial performance.
- Strategic thinker with strong problem-solving abilities.
- Ability to work effectively and autonomously in a remote setting.
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0
Hospitality Operations Manager
NG1 6JP Nottingham, East Midlands
£40000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a highly reputable and customer-focused hospitality group operating in Nottingham, Nottinghamshire, UK , is seeking an experienced and dynamic Hospitality Operations Manager. This role is vital for ensuring the seamless delivery of exceptional guest experiences across our venues. You will be responsible for overseeing daily operations, managing staff, optimizing service standards, and driving profitability. The ideal candidate will have a strong background in hotel management, restaurant management, or a similar high-volume hospitality setting. Your responsibilities will include staff recruitment, training, and performance management, developing and implementing operational policies, managing budgets and controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will also be responsible for fostering a positive and productive work environment for your team. We are looking for a natural leader with excellent communication, problem-solving, and organizational skills. A deep understanding of the hospitality industry, customer service excellence, and a passion for delivering memorable experiences are essential. Experience with property management systems (PMS) and point-of-sale (POS) systems is required. This position offers a challenging yet rewarding opportunity to make a significant impact on our operational success and guest satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all aspects of daily hospitality operations, ensuring high standards of service and guest satisfaction.
- Manage, train, and motivate a diverse team of front-of-house and back-of-house staff.
- Develop and implement operational procedures and service standards.
- Manage departmental budgets, control costs, and maximize revenue.
- Ensure compliance with all health, safety, licensing, and hygiene regulations.
- Handle guest feedback and resolve complaints effectively and efficiently.
- Conduct regular performance reviews and identify staff development needs.
- Maintain strong relationships with suppliers and vendors.
- Contribute to strategic planning and business development initiatives.
- Uphold the company's brand values and ensure a consistently excellent guest experience.
Qualifications:
- Proven experience in a managerial role within the hospitality industry (e.g., Hotel Manager, Restaurant Manager, Operations Manager).
- Strong understanding of hospitality operations, including F&B, accommodation, and event management.
- Excellent leadership, team management, and interpersonal skills.
- Demonstrated ability in financial management, budgeting, and cost control.
- Knowledge of relevant health, safety, and licensing regulations.
- Proficiency with Property Management Systems (PMS) and Point of Sale (POS) systems.
- Strong problem-solving and decision-making abilities.
- Excellent customer service and communication skills.
- A passion for the hospitality industry and delivering exceptional guest experiences.
- Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
This advertiser has chosen not to accept applicants from your region.
1
Remote Hospitality Operations Manager
NG1 1AA Nottingham, East Midlands
£45000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a dynamic and rapidly expanding hospitality group, is seeking an experienced and innovative Remote Hospitality Operations Manager to oversee and optimise operations across their diverse portfolio of venues. This role is entirely remote, allowing you to leverage your operational expertise and leadership skills to drive excellence in hospitality from anywhere. We are looking for a strategic thinker who can enhance guest experiences, improve operational efficiency, and foster a strong service culture.
The Remote Hospitality Operations Manager will be responsible for developing and implementing operational strategies that align with the company's brand standards and financial objectives. This includes setting performance benchmarks, monitoring key operational metrics (e.g., guest satisfaction scores, food and beverage costs, labour efficiency), and identifying areas for improvement. You will work closely with on-site management teams, providing guidance, support, and training to ensure seamless execution of daily operations. This role requires a proactive approach to problem-solving and the ability to implement best practices in areas such as service delivery, staff training, inventory management, and health & safety compliance.
The ideal candidate will have a deep understanding of the hospitality industry, with a proven track record in multi-site operations management. You should be proficient in using operational software and data analytics tools to track performance and inform strategic decisions. Strong leadership, communication, and interpersonal skills are essential, as you will be interacting regularly with diverse teams. Experience in developing and delivering remote training programs for staff and management is highly desirable. A passion for delivering exceptional guest experiences and a commitment to continuous improvement are key attributes for success in this role.
Key Responsibilities:
Required Qualifications:
This is a unique opportunity for a dedicated hospitality professional to shape operational excellence in a leading company, with the added benefit of a fully remote work environment. If you are passionate about service and ready to lead a distributed team, we encourage you to apply.
The Remote Hospitality Operations Manager will be responsible for developing and implementing operational strategies that align with the company's brand standards and financial objectives. This includes setting performance benchmarks, monitoring key operational metrics (e.g., guest satisfaction scores, food and beverage costs, labour efficiency), and identifying areas for improvement. You will work closely with on-site management teams, providing guidance, support, and training to ensure seamless execution of daily operations. This role requires a proactive approach to problem-solving and the ability to implement best practices in areas such as service delivery, staff training, inventory management, and health & safety compliance.
The ideal candidate will have a deep understanding of the hospitality industry, with a proven track record in multi-site operations management. You should be proficient in using operational software and data analytics tools to track performance and inform strategic decisions. Strong leadership, communication, and interpersonal skills are essential, as you will be interacting regularly with diverse teams. Experience in developing and delivering remote training programs for staff and management is highly desirable. A passion for delivering exceptional guest experiences and a commitment to continuous improvement are key attributes for success in this role.
Key Responsibilities:
- Develop and implement operational strategies to enhance guest experiences and profitability.
- Set and monitor key performance indicators (KPIs) for all operational areas.
- Provide guidance and support to on-site venue management teams.
- Identify operational challenges and implement effective solutions.
- Ensure adherence to brand standards, quality, and safety regulations.
- Develop and deliver remote training programs for staff and management.
- Manage operational budgets and control costs effectively.
- Stay abreast of industry trends and best practices in hospitality management.
- Foster a positive and high-performing work culture across remote teams.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations, with a significant portion in a management capacity.
- Proven experience managing operations for multiple hospitality venues (hotels, restaurants, etc.).
- Strong understanding of hospitality best practices, including F&B, front office, and housekeeping operations.
- Proficiency in using hospitality management software and analytics tools.
- Excellent leadership, communication, and problem-solving skills.
- Demonstrated ability to drive operational efficiency and improve guest satisfaction.
- Experience in remote team management and training is a significant advantage.
- Ability to work independently and manage multiple priorities in a remote setting.
This is a unique opportunity for a dedicated hospitality professional to shape operational excellence in a leading company, with the added benefit of a fully remote work environment. If you are passionate about service and ready to lead a distributed team, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Operations Manager
NG1 2DP Nottingham, East Midlands
£40000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is a leading hospitality management group that is embracing a remote-first operational model. We are seeking an experienced and forward-thinking Hospitality Operations Manager to oversee and optimize the performance of various establishments within our portfolio. This is a fully remote position, offering the flexibility to manage operations effectively from anywhere, driving efficiency and guest satisfaction. You will be responsible for setting operational standards, developing training programs, managing budgets, implementing best practices in service delivery, and ensuring compliance with all health, safety, and licensing regulations. Your role will involve remote oversight of on-site teams, performance monitoring, strategic planning for service improvements, and crisis management. The ideal candidate will have a strong background in hospitality management, with a proven ability to lead and motivate teams remotely. Excellent communication, problem-solving, and analytical skills are essential for this role. You should be adept at utilizing technology and data to drive operational excellence. Experience with hotel operations, restaurant management, or event management is highly desirable. A degree in Hospitality Management or a related field, along with extensive practical experience, is required. This is a unique opportunity to shape the future of hospitality management in a flexible, remote capacity. If you are passionate about delivering exceptional guest experiences and driving operational success from a distance, we encourage you to apply. This role requires dedication, autonomy, and a proactive approach to managing complex operations.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hospitality Operations Manager
NG1 6DA Nottingham, East Midlands
£50000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a renowned hotel group with a portfolio of luxury properties, is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee the day-to-day management of their flagship establishment in Nottingham, Nottinghamshire . This is a critical, on-site role demanding exceptional leadership and a deep understanding of all facets of hotel operations, from guest services and food & beverage to housekeeping and financial performance. You will be responsible for driving operational excellence, enhancing guest satisfaction, and ensuring the profitability and success of the hotel.
Responsibilities:
Qualifications:
Responsibilities:
- Manage and coordinate all hotel departments, ensuring smooth and efficient operations.
- Develop and implement strategies to enhance guest experience and service quality across all touchpoints.
- Oversee the management of food and beverage operations, including restaurants, bars, and events.
- Ensure adherence to stringent health, safety, and hygiene standards throughout the property.
- Manage departmental budgets, control costs, and maximize revenue opportunities.
- Recruit, train, motivate, and manage a high-performing team of department heads and staff.
- Conduct regular performance reviews and provide ongoing coaching and development.
- Build and maintain strong relationships with guests, addressing concerns and ensuring satisfaction.
- Collaborate with the General Manager and corporate office on strategic planning and initiatives.
- Monitor industry trends and competitor activities to identify areas for improvement and innovation.
- Oversee inventory management, procurement, and supplier relations for all operational departments.
- Ensure compliance with all local, state, and national regulations pertaining to the hospitality industry.
Qualifications:
- Proven track record of success in senior management roles within the luxury hotel sector (e.g., Operations Manager, Assistant General Manager).
- Extensive knowledge of hotel operations, including Rooms Division, F&B, Sales & Marketing, and Finance.
- Exceptional leadership, interpersonal, and communication skills.
- Strong financial acumen with experience in budgeting, forecasting, and P&L management.
- Demonstrated ability to lead, motivate, and develop diverse teams.
- Excellent problem-solving and decision-making capabilities.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- A passion for delivering outstanding guest service and creating memorable experiences.
- Flexibility to work varied hours, including evenings, weekends, and public holidays.
- Relevant degree in Hospitality Management or Business Administration is preferred.
This advertiser has chosen not to accept applicants from your region.
4
Remote Hospitality Operations Manager
NG1 1DT Nottingham, East Midlands
£45000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly organised and experienced Remote Hospitality Operations Manager to oversee and streamline their hospitality operations, which span multiple venues. This is a fully remote position, offering the flexibility to work from anywhere within the UK, with a strong emphasis on digital communication and management tools. You will be responsible for ensuring the smooth day-to-day running of all operational aspects, including staff management, customer service standards, inventory control, and compliance with health and safety regulations. The ideal candidate will have a proven background in hospitality management, with a deep understanding of front-of-house and back-of-house operations. You will excel at developing and implementing operational policies and procedures that enhance efficiency and guest satisfaction. This role requires exceptional leadership and communication skills, as you will be managing teams remotely through effective delegation, training, and performance monitoring. You must be adept at utilising technology to manage schedules, track performance, and resolve issues promptly. Experience with property management systems (PMS) and online booking platforms is highly advantageous. Your ability to analyse operational data, identify trends, and implement cost-effective solutions will be key to your success. You will work closely with marketing and finance departments to ensure alignment with business objectives. This role demands a proactive, problem-solving attitude and the ability to thrive in a fast-paced, autonomous environment. As a remote-first role, strong self-discipline, time management, and a dedicated home office setup are essential. Our client is dedicated to providing outstanding guest experiences, and this role is pivotal in achieving that goal across all their locations. The opportunity to shape the operational strategies of a growing hospitality group from a remote setting is unique and exciting. We value initiative, strong decision-making, and a commitment to excellence. Join a forward-thinking company that embraces remote work and offers significant opportunities for career growth.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations across multiple hospitality venues remotely.
- Develop and implement operational policies and procedures to enhance efficiency.
- Manage remote teams, providing leadership, training, and performance feedback.
- Ensure consistent high standards of customer service and guest satisfaction.
- Monitor inventory levels and manage procurement processes.
- Ensure compliance with all health, safety, and licensing regulations.
- Utilise technology to manage schedules, track performance, and resolve operational issues.
- Analyse operational data to identify areas for improvement and cost savings.
- Collaborate with marketing and finance teams to align operational strategies with business goals.
- Handle escalated customer complaints and operational challenges effectively.
- Proven experience in hospitality management (e.g., Hotel Manager, Operations Manager).
- Demonstrated ability to manage operations remotely.
- Strong understanding of hotel/restaurant operations, including F&B and front desk.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using hospitality management software and digital tools.
- Experience with inventory management and cost control.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Knowledge of health and safety regulations.
- Relevant hospitality or business management qualification.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Operations Manager
NG1 3FE Nottingham, East Midlands
£50000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a motivated and experienced Hospitality Operations Manager to join their team on a fully remote basis. While the team may have roots in Nottingham, Nottinghamshire, UK , this role offers the flexibility to work from anywhere. You will be responsible for overseeing and streamlining the operational aspects of various hospitality ventures, focusing on delivering exceptional guest experiences and driving business efficiency. This is an ideal opportunity for a seasoned professional to leverage their expertise in a remote-first environment.
Key responsibilities include:
Qualifications:
Key responsibilities include:
- Developing and implementing operational strategies to enhance guest satisfaction and service quality.
- Managing day-to-day operations across multiple hospitality locations or brands, ensuring consistency and excellence.
- Overseeing budgeting, financial performance, and cost control measures for operational departments.
- Implementing and enforcing operational policies and procedures to maintain high standards of service, safety, and hygiene.
- Managing inventory, supply chain, and vendor relationships.
- Developing and delivering training programs for operational staff to ensure optimal performance and service delivery.
- Utilizing technology and data analytics to identify areas for operational improvement and efficiency gains.
- Collaborating with marketing and sales teams to support promotional activities and achieve revenue targets.
- Handling guest feedback and resolving escalated operational issues promptly and effectively.
- Staying abreast of industry trends and best practices in hospitality management.
- Conducting regular operational audits and performance reviews.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Demonstrated experience in managing diverse hospitality sectors (e.g., hotels, restaurants, event venues).
- Proven ability to manage budgets, control costs, and improve profitability.
- Strong understanding of operational best practices, service standards, and regulatory compliance.
- Experience with property management systems (PMS) and other hospitality software.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Strong analytical and problem-solving capabilities.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
NG1 1HN Nottingham, East Midlands
£48000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced Senior Hospitality Operations Manager to lead and optimize their operational excellence in a fully remote capacity. This role is pivotal in ensuring the highest standards of guest experience, service delivery, and operational efficiency across various properties and services. You will be responsible for overseeing daily operations, managing staff performance, controlling costs, and implementing strategic initiatives to drive growth and guest satisfaction. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership skills, and a proactive approach to problem-solving. This fully remote position offers the unique advantage of managing operations from your home office, providing flexibility while maintaining oversight and strategic direction. Your responsibilities will include developing and implementing operational policies and procedures, managing budgets, optimizing resource allocation, and ensuring compliance with health, safety, and hygiene standards. You will lead and mentor teams, fostering a culture of excellence, teamwork, and continuous improvement. Strong communication and interpersonal skills are essential for liaising with property managers, vendors, and stakeholders, ensuring seamless coordination and effective problem resolution. The successful applicant will have a proven track record of success in managing complex hospitality operations, preferably in a multi-site environment. Experience with hospitality management software and data analysis to monitor performance and identify areas for improvement is highly desirable. This is a fantastic opportunity to make a significant impact on a renowned hospitality brand, working with a dedicated and supportive remote team. We are looking for a results-oriented leader who can drive operational performance and uphold the highest standards of guest service. Your expertise will be crucial in maintaining and enhancing our client's reputation for quality and excellence.
Responsibilities:
Responsibilities:
- Oversee and manage the operational functions of multiple hospitality venues/services.
- Ensure exceptional guest experiences by maintaining high standards of service delivery.
- Develop and implement operational policies, procedures, and best practices.
- Manage departmental budgets, controlling costs and optimizing resource allocation.
- Lead, motivate, and mentor operational teams to achieve performance goals.
- Ensure compliance with all health, safety, food hygiene, and licensing regulations.
- Monitor operational performance through key metrics and implement corrective actions as needed.
- Manage vendor relationships and procurement processes.
- Drive initiatives for continuous improvement in operational efficiency and guest satisfaction.
- Collaborate with marketing and sales teams to support business objectives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven experience managing operations in hotels, restaurants, or related hospitality sectors.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent leadership, team management, and communication skills.
- Proficiency in hospitality management software and POS systems.
- Ability to work independently and manage complex operations in a fully remote setting.
- Strong problem-solving and decision-making abilities.
- Knowledge of health and safety regulations within the hospitality industry.
This advertiser has chosen not to accept applicants from your region.
7
Remote Hospitality Operations Manager
NG1 3DQ Nottingham, East Midlands
£40000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly expanding innovative hospitality group, is seeking a dedicated and results-oriented Remote Hospitality Operations Manager to oversee and optimize operations across multiple locations. This fully remote position offers the flexibility to work from anywhere in the UK, allowing you to leverage your expertise to drive efficiency and enhance guest experiences without the need for a physical office presence.
Responsibilities:
Qualifications:
Responsibilities:
- Develop, implement, and monitor operational strategies to improve efficiency, service quality, and profitability.
- Oversee daily operations of various hospitality units, ensuring adherence to company standards and best practices.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Conduct regular performance reviews and analysis of operational data, providing actionable insights and recommendations to senior leadership.
- Lead and motivate remote operational teams, fostering a culture of collaboration, accountability, and continuous improvement.
- Ensure compliance with all health, safety, and hygiene regulations across all managed properties.
- Implement and manage online booking systems, inventory management, and customer relationship management (CRM) tools.
- Develop and maintain strong relationships with suppliers and third-party vendors.
- Spearhead initiatives to enhance the guest experience, focusing on service delivery, satisfaction, and loyalty.
- Facilitate virtual team meetings, training sessions, and operational planning activities.
- Troubleshoot and resolve operational challenges remotely, coordinating with on-site staff as needed.
- Stay abreast of industry trends and competitor activities to identify new opportunities and threats.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated ability to manage operations remotely and effectively lead distributed teams.
- Strong financial acumen, with experience in budgeting, forecasting, and cost control.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data.
- Proficiency in hospitality management software, online booking platforms, and Microsoft Office Suite.
- Exceptional communication, negotiation, and interpersonal skills.
- Self-motivated, organized, and able to manage multiple priorities effectively in a remote setting.
- A deep understanding of the hospitality industry and its operational nuances.
- Ability to work flexible hours to accommodate different time zones if necessary.
This advertiser has chosen not to accept applicants from your region.
8
Events and Hospitality Manager
NG1 1AA Nottingham, East Midlands
£45000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client, a prestigious sporting venue and leisure facility, is seeking an experienced and highly organised Events and Hospitality Manager to oversee all aspects of their event operations and hospitality services in Nottingham, Nottinghamshire, UK . This role requires a dynamic individual with a passion for delivering exceptional guest experiences and managing a diverse range of events.
The Events and Hospitality Manager will be responsible for the planning, execution, and management of all events hosted at the venue, including corporate functions, private parties, banquets, and sporting hospitality. You will lead a dedicated team of event and hospitality staff, ensuring seamless service delivery, client satisfaction, and revenue generation. The ideal candidate will have a strong background in event management and hospitality, with excellent leadership and operational skills.
Key Responsibilities:
The Events and Hospitality Manager will be responsible for the planning, execution, and management of all events hosted at the venue, including corporate functions, private parties, banquets, and sporting hospitality. You will lead a dedicated team of event and hospitality staff, ensuring seamless service delivery, client satisfaction, and revenue generation. The ideal candidate will have a strong background in event management and hospitality, with excellent leadership and operational skills.
Key Responsibilities:
- Plan, coordinate, and execute a wide variety of events, ensuring they run smoothly and meet client expectations.
- Manage all aspects of hospitality services, including catering, bar operations, and client relations.
- Develop and maintain strong relationships with clients, understanding their needs and ensuring their event requirements are met.
- Lead, train, and motivate the events and hospitality team, fostering a positive and high-performing work environment.
- Develop and manage event budgets, ensuring profitability and cost-efficiency.
- Source and manage suppliers and vendors, negotiating contracts and ensuring quality service delivery.
- Ensure compliance with all health, safety, and licensing regulations for events and hospitality.
- Develop and implement service standards to ensure the highest levels of customer satisfaction.
- Oversee the marketing and promotion of event packages and hospitality offerings.
- Manage event logistics, including staffing, scheduling, setup, and breakdown.
- Conduct post-event evaluations to gather feedback and identify areas for improvement.
- Collaborate with other venue departments to ensure a cohesive guest experience.
- Proven experience in event management and hospitality, preferably within a venue or large-scale events setting.
- Demonstrated success in planning and executing a diverse range of events.
- Strong understanding of catering, beverage service, and front-of-house operations.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in event management software and standard office applications.
- Strong financial acumen with experience in budget management and P&L responsibility.
- Excellent problem-solving abilities and a calm demeanour under pressure.
- A commitment to delivering exceptional customer service.
- Relevant qualifications in Hospitality Management, Event Management, or a related field are desirable.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
This advertiser has chosen not to accept applicants from your region.
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