934 Hospitality jobs in Crosby

Hospitality Manager

New
L13 3AS Liverpool, North West KFC UK

Posted today

Job Viewed

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Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 - £37,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

New
L13 3AS Liverpool, North West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 - £37,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

L13 3AS Liverpool, North West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 - £37,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#KFCCareers 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

New
PR2 Penwortham, North West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 - £37,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#lifeatkfc

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

New
PR2 Penwortham, North West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 - £37,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#lifeatkfc

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

Liverpool, North West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Join Our Team as a Restaurant General Manager!

Welcome to KFC! Home of the real ones. Since 1939, we've been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work.

At KFC, we come together to be ourselves and create something special. We believe in hard work and laughter, building a community as we serve our iconic original recipe chicken. If you’re ready to grow your ambition and career, our doors are open for you!

Are you ready to be you? Because that’s what makes us, us!

About the Role

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.


What Will You Spend Your Time Doing?
  • Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
  • Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
  • Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
  • Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.
What We’d Love From You:
  • You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
  • You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
Keeping It Real

At KFC, we don’t hire staff — we hire people. Each of us has something special to add to our work community, and we encourage you to bring your unique perspective. We welcome everyone, regardless of background, and we’re committed to supporting you in being your true self.

What’s In It for You?

We offer benefits that make your life easier because we understand the juggle is real:

  • Pay Rate: £34,000 - £37,000
  • Quarterly BONUS: Rewards for your hustle
  • Extra Holiday: More time to recharge
  • Life Assurance: We’ve got you covered
  • Free Chicken & Chips: Every shift!
  • 25% Staff Discount: Enjoy your favorites
  • Gym Discounts: Keep moving!
  • 200+ High Street Perks & Cashback: Treat yourself
  • Wellbeing Support: We care about your health
KFC for Everyone

Whoever you are and wherever you’re from, KFC is a place where you can bring your real self to work. We promise equal opportunities for all applicants, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We encourage applications from underrepresented groups in all industries.

If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.

Ready?

If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.

#KFCCareers

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

PR1 Penwortham, North West Recruit Hospitality Recruitment

Posted 371 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

If you are a motivated hospitality professional, with a knack for business development, this could be the perfect career move for you.

Our client is a premier hospitality provider located in the heart of Preston. They are dedicated to offering exceptional guest experiences and high-quality accommodation. They pride themselves on their personalised service and commitment to excellence. The business is seeking a dynamic and experienced Guest Manager with a strong background in hospitality and business development to join their team.

The Guest Manager, ideally with Business Development Experience, will play a critical role in enhancing guest satisfaction and driving direct bookings. This position requires a strategic thinker with a passion for hospitality and a proven track record in business development. The ideal candidate will be responsible for managing guest relations, improving guest experience, and developing strategies to increase direct bookings.

Your new job Guest Relations Management: – Oversee all aspects of guest experience from pre-arrival to post-departure.– Ensure high levels of guest satisfaction and address any concerns or complaints promptly.– Foster a welcoming and positive environment for all guests.– Implement and maintain guest feedback systems to improve service quality continuously. Business Development: – Develop and execute strategies to increase direct bookings through various channels including the company website, social media, and email marketing.– Identify and establish partnerships with travel agents, corporate clients, and other potential business partners.– Analyze market trends and competitor strategies to identify opportunities for growth.– Collaborate with the marketing team to create targeted campaigns and promotions to attract new guests and retain existing ones. Operational Excellence: – Monitor and manage the day-to-day operations to ensure seamless guest experiences.– Train and mentor staff to uphold the highest standards of customer service.– Implement and refine standard operating procedures to enhance efficiency and guest satisfaction.– Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met promptly and effectively. Financial Management: – Manage budgets related to guest services and business development initiatives.– Track and report on key performance indicators related to guest satisfaction and booking rates.– Optimize pricing strategies to maximize revenue and occupancy rates. Innovation and Improvement: – Stay up-to-date with industry trends and best practices.– Continuously seek ways to innovate and improve the guest experience.– Introduce new services and amenities based on guest feedback and market demand. Requirements– Ideally a degree in Hospitality Management, Business Administration, or a related field.– Minimum of 3-5 years of experience in a guest management role with a focus on business development.– Proven track record of increasing direct bookings and enhancing guest experience.– Strong leadership and team management skills.– Excellent communication and interpersonal skills.– Ability to analyze data and use insights to drive business decisions.– Proficiency in hotel management software and other relevant tools.Benefits – £30,000 per year plus benefits package.– Opportunity to work in a dynamic and growing company.– Collaborative and supportive work environment.– Chance to have a significant impact on guest experience and business growth.

To apply for this job, you must already have the legal right to live permanently and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.

This advertiser has chosen not to accept applicants from your region.
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Hospitality Account Manager

Liverpool, North West £31838 - £35375 Annually The ACC Liverpool Group

Posted 7 days ago

Job Viewed

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Job Description

permanent

The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool – as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.

M&S Bank Arena is one of the most prestigious venues in the UK and you could now join our award-winning teams!

From hosting global icons like Beyoncé, Sir Paul McCartney, and the Eurovision Song Contest to world-class sporting events like the Vitality Netball World Cup and BBC Sports Personality of the Year, our arena is a hub of unforgettable experiences.

Now, we’re looking for a Hospitality Account Manager to lead and drive the success of our new premium offerings, which have just experienced a multi-million-pound refurbishment.

Company Benefits

We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:

  • An enhanced holiday scheme which increases with length of service.
  • An excellent pension scheme is available.
  • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
  • Enhanced maternity, paternity and adoption leave schemes.
  • An excellent occupational sick pay scheme.
  • Free onsite parking right in the heart of the city centre.
  • Employee Reward Platform.
  • A dedicated wellbeing strategy to support staff when at work.
  • 25 Qualified Mental Health First Aiders on site.

The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: 

  • Disability Confident Employer
  • Member of the Fair Employment Charter
  • Real Living Wage employer
  • Social value impact plan - last year we contributed over £6.4m
  • Green Meeting’s Gold Standard
  • Sustainability Strategy
  • Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
  • Carbon Neutral Campus
  • Accessibility Strategy
  • AccessAble Guide

About the Role

As our Hospitality Account Manager, you will:

  • Lead premium sales activities, proactively identifying new membership and booking opportunities.
  • Develop and manage relationships with high-value clients, ensuring an exceptional VIP experience.
  • Maximise revenue by leveraging market insights, strategic sales techniques, and networking.
  • Create tailored hospitality packages with the support of our marketing team, aligned to events.
  • Monitor sales performance, delivering insights to leadership and optimising our premium spaces.
  • Collaborate with the team to maintain a robust CRM, ensuring accurate client records and premium content across websites.

We're Looking For Someone Who Has:

  • Advanced understanding of the hospitality industry, specifically around sales and business development.
  • Proven experience in sales or account management.
  • A proactive, self-motivated approach with a track record of meeting and exceeding sales targets.
  • Outstanding communication, presentation, and relationship-building skills.
  • A keen eye for spotting revenue opportunities and developing tailored client solutions.
  • Flexibility to host occasional client events. Note some of these may include evenings and weekends.

If you are a hardworking and committed professional ready to contribute to our continued success, we’d love to hear from you.

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Closing Date: Friday, 22nd of August 2025

Interview Date: Week commencing 25th August 2025

Equality, Diversity & Inclusion

The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

This advertiser has chosen not to accept applicants from your region.

Hospitality Account Manager

L1 Liverpool, North West The ACC Liverpool Group

Posted 1 day ago

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Job Description

full time

The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool – as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.

M&S Bank Arena is one of the most prestigious venues in the UK and you could now join our award-winning teams!

From hosting global icons like Beyoncé, Sir Paul McCartney, and the Eurovision Song Contest to world-class sporting events like the Vitality Netball World Cup and BBC Sports Personality of the Year, our arena is a hub of unforgettable experiences.

Now, we’re looking for a Hospitality Account Manager to lead and drive the success of our new premium offerings, which have just experienced a multi-million-pound refurbishment.

Company Benefits

We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:

  • An enhanced holiday scheme which increases with length of service.
  • An excellent pension scheme is available.
  • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
  • Enhanced maternity, paternity and adoption leave schemes.
  • An excellent occupational sick pay scheme.
  • Free onsite parking right in the heart of the city centre.
  • Employee Reward Platform.
  • A dedicated wellbeing strategy to support staff when at work.
  • 25 Qualified Mental Health First Aiders on site.

The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: 

  • Disability Confident Employer
  • Member of the Fair Employment Charter
  • Real Living Wage employer
  • Social value impact plan - last year we contributed over £6.4m
  • Green Meeting’s Gold Standard
  • Sustainability Strategy
  • Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
  • Carbon Neutral Campus
  • Accessibility Strategy
  • AccessAble Guide

About the Role

As our Hospitality Account Manager, you will:

  • Lead premium sales activities, proactively identifying new membership and booking opportunities.
  • Develop and manage relationships with high-value clients, ensuring an exceptional VIP experience.
  • Maximise revenue by leveraging market insights, strategic sales techniques, and networking.
  • Create tailored hospitality packages with the support of our marketing team, aligned to events.
  • Monitor sales performance, delivering insights to leadership and optimising our premium spaces.
  • Collaborate with the team to maintain a robust CRM, ensuring accurate client records and premium content across websites.

We're Looking For Someone Who Has:

  • Advanced understanding of the hospitality industry, specifically around sales and business development.
  • Proven experience in sales or account management.
  • A proactive, self-motivated approach with a track record of meeting and exceeding sales targets.
  • Outstanding communication, presentation, and relationship-building skills.
  • A keen eye for spotting revenue opportunities and developing tailored client solutions.
  • Flexibility to host occasional client events. Note some of these may include evenings and weekends.

If you are a hardworking and committed professional ready to contribute to our continued success, we’d love to hear from you.

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Closing Date: Friday, 22nd of August 2025

Interview Date: Week commencing 25th August 2025

Equality, Diversity & Inclusion

The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

This advertiser has chosen not to accept applicants from your region.
 

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