1124 Hospitality jobs in Crowborough

Director of Revenue Management - Hospitality

BN1 1DE East Sussex, South East £70000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking a dynamic and strategic Director of Revenue Management to lead their revenue optimization efforts. This fully remote position allows you to drive profitability from anywhere in the UK. You will be responsible for developing and implementing sophisticated revenue management strategies, analyzing market trends, and maximizing room revenue and RevPAR across a portfolio of properties. The ideal candidate will possess a deep understanding of the hospitality industry, proven expertise in revenue management systems and practices, and strong analytical and leadership skills.

Responsibilities:
  • Develop and execute comprehensive revenue management strategies to optimize occupancy, average daily rate (ADR), and overall revenue.
  • Conduct in-depth market analysis, competitor benchmarking, and demand forecasting.
  • Implement dynamic pricing strategies across all distribution channels.
  • Manage and optimize the use of revenue management systems (RMS) and other relevant technologies.
  • Collaborate closely with sales, marketing, and operations teams to align strategies and achieve business goals.
  • Develop and present regular performance reports, insights, and recommendations to senior leadership.
  • Oversee the management of room inventory and distribution channels to maximize visibility and bookings.
  • Stay abreast of industry trends, economic factors, and emerging technologies affecting the hospitality market.
  • Train and mentor hotel teams on revenue management best practices.
  • Identify opportunities for new revenue streams and enhance profitability.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
  • Minimum of 7 years of progressive experience in revenue management within the hospitality sector, with at least 3 years in a senior leadership role.
  • Proven track record of successfully driving revenue growth and maximizing profitability for hotels or hotel groups.
  • Expertise in revenue management principles, forecasting techniques, and pricing strategies.
  • Proficiency with major Revenue Management Systems (e.g., IDeaS, Duetto) and Property Management Systems (PMS).
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
  • Excellent leadership, communication, and presentation skills.
  • Ability to work independently, manage multiple projects, and thrive in a fast-paced, remote environment.
  • Deep understanding of the global hospitality market and its dynamics.
This is an exciting opportunity for a seasoned revenue leader to significantly impact the financial success of a leading hospitality organization. The role is based in **Brighton, East Sussex, UK**, but is fully remote.
This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

RH4 Dorking, South East KFC UK

Posted today

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Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £35,000 - £40,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

TN1 Tunbridge Wells, South East KFC UK

Posted today

Job Viewed

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Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

TN1 Tunbridge Wells, South East KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

TN1 Royal Tunbridge Wells, South East KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000 communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You’ve managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: Quarterly BONUS that rewards the hustle Extra holiday – more time to recharge Life assurance – we’ve got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200 high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. Unitedbythebucket
This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

Bickley, London £46000 annum KYN

Posted 2 days ago

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Job Description

Permanent

Hospitality Manager – Permanent

40 hours per week

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity:

As a Hospitality Manager you will be responsible for:

  • To be accountable for the smooth running and management of the hospitality departments (food & beverage service, housekeeping)
  • To ensure that alongside my team, an exceptional service is provided to our residents and that everything we do is delivered with warmth, care, and love.
  • To build relationships with our residents and fully understand their needs.
  • To be accommodating and flexible to the requests of our residents and their families within the agreed boundaries
  • To develop, implement, and review hospitality service standards and SOPs to ensure that we continually drive the standards and train my team to deliver these.
  • To adhere to all the SOP’s that have been set along with my team.
  • To approach all my duties with enthusiasm and professionalism
  • To take pride in both my personal presentation and the presentation of the work I undertake
  • To set exceptional standards around communication, presentation, delivery and timings at all times
  • To respond and seek appropriate resolutions to resident complaints quickly, empathetically, and professionally.
  • To ensure that positive feedback from a resident about a member of my team is communicated to them in a timely manner and celebrated.
  • To be responsible for controlling departmental financial targets and operating costs in line with agreed budgets without compromising KYN’s exceptional offering and service
  • To effectively manage and oversee stock in the non-clinical areas of the home (operating stocks in food, beverage and housekeeping services along with beverage stocks)
  • To order and make recommendations for stock replacements using nominated suppliers
  • To be fully conversant in the nominated purchasing system/s
  • To ensure accurate stock levels are always maintained.
  • To ensure breakage and wastage are kept to a minimum.
  • To ensure stock is rotated in accordance with KYN’s policies and food safety regulations.
  • To undertake regular stock takes and purchase stock in accordance with KYN’s purchasing policies and procedures.
  • To maximise opportunities for departmental sales and profit e.g. food and beverages for resident’s family and guests etc.
  • To be compliant and ensure compliance of team members in respect of General Data Protection Regulations and Payment Card Industry Data Security Standards
  • To ensure my team is competent, trained, fully understand and work in accordance with statutory and Company requirements for Health and Safety, Food Safety, Risk Assessment, Fire Safety, Licensing Laws, Disability and other relevant guidance and legislation.
  • To be fully versed in KYN’s food safety management system and that this is always adhered to.
  • To ensure that the relevant team members are trained and maintain the standards that have been set.
  • To ensure that thorough, regular audits are undertaken as per KYN’s policies and that any findings and recommendations are implemented and acted upon within agreed timeframes and reported as appropriate.
  • To ensure that there are up to date risk assessments and standard operating procedures for my areas and that members of my team are trained and adhere to what has been set.
  • To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed to any external sources.
  • To understand the importance of building strong working relationships with key stakeholders with the Director of Resident Experience, Executive Chef and Home Manager
  • To drive engagement, retention and motivation through regular team communications including regular supervision reviews
  • To effectively delegate to my team in a clear and concise manner
  • To lead by example, maintain high standards and set out clear expectations for each member of my team.
  • To support, coach, mentor and develop the team to ensure that everyone can reach their full potential.
  • To regularly and fairly review the team’s performance and potential identifying the relevant training pathways to develop and retain our talented colleagues and make sure they have the right skills to meet the needs of the home. 
  • To build relationships with our residents, their families, and my colleagues
  • To communicate, liaise, and build relationships with key internal and external stakeholders.
  • To attend all statutory training sessions making certain that practices reflect the learning outcomes of the training.
  • To attend any other training sessions that KYN deem applicable to the role.
  • Adhere to all KYN’s policies and procedures.

About you:

  • You will have extensive experience of working as a Hospitality Manager in the Care industry or similar within a 5-star establishment.
  • You will have previous experience in people management and a strong knowledge of the various hospitality departments (excluding kitchen)
  • You will be fully conversant in Allergens, Food Safety and Health and Safety legislation.
  • You will have experience of purchasing, food ordering and point of sales systems.
  • You will have proven ability to lead, supervise, motivate, and manage a large team of staff.
  • You will be a professional with a keen eye for detail.
  • You will have an excellent financial understanding and a proven ability to consistently follow processes and controls accurately to contribute to deliver of business KPI’s.
  • You will have strong organisational skills, with a good eye for detail and ability to resolve complaints and investigate incidents.
  • You will be an organised person with strong communication and influencing skills, an approachable manner, an eye for detail and the ability to drive standards that not only meet but exceed expectations and elevate the lives of our current/future residents.
  • You will have the ability to work under pressure, flexibly and consistently.
  • You will be a compassionate, empathetic, kind, and caring individual

Our commitment to you:

  • Competitive salary and benefits
  • 33 days annual leave including bank holidays
  • Complimentary meals, hot drinks, and snacks throughout your shift
  • Bespoke company induction and on-going training programmes at all levels
  • Access to the best-in-class equipment and technology
  • Custom-made uniforms provided
  • Annual bonus (discretionary and scheme rules apply)
  • Employee assistance programme and other attractive wellbeing benefits
  • Discount schemes
  • Company contributory pension scheme
  • And much more……

To find out more about KYN, our teams and values please visit

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit

This advertiser has chosen not to accept applicants from your region.

Hospitality - Host/Hostess

Five Ash Down, South East £13 Hourly Barchester Healthcare

Posted 2 days ago

Job Viewed

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Job Description

permanent

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





This advertiser has chosen not to accept applicants from your region.
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Hospitality - Host/Hostess

Five Ash Down, South East Barchester Healthcare

Posted 2 days ago

Job Viewed

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Job Description

full time

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





This advertiser has chosen not to accept applicants from your region.

Hospitality Assistant - Weekends

South Chailey, South East Retirement Villages Group

Posted 5 days ago

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Job Description

Permanent

Gradwell Park is looking for a Hospitality Assistant to work weekends within our onsite restaurant/bar. The ideal candidate will be able to work both Saturday and Sunday and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.

As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.

Responsibilities:

  • Greet residents warmly as they arrive at the dining area
  • Assist residents with seating and provide menus
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner
  • Ensure that residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service
  • Provide friendly and attentive service to residents throughout their meal
  • Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
  • Handle residents' concerns or special requests with professionalism and courtesy
  • Maintain cleanliness and organisation in the dining area

Requirements:

  • Previous experience in a hospitality setting or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Compassionate and patient demeanour
  • Knowledge of food safety and sanitation guidelines
  • Must be over 18 years old

In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!

This advertiser has chosen not to accept applicants from your region.

Senior Hospitality Operations Manager

BN1 1AA East Sussex, South East £45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a leading hospitality group known for its exceptional guest experiences, is seeking a dynamic and seasoned Senior Hospitality Operations Manager to oversee its operations. This role is fully remote, allowing for flexible working arrangements across the UK. You will be instrumental in driving operational excellence, enhancing guest satisfaction, and ensuring profitability across multiple hospitality venues. Your expertise in service standards, team leadership, and financial management will be key to success.

Key Responsibilities:
  • Oversee the daily operations of multiple hospitality establishments, ensuring consistent quality and service delivery.
  • Develop and implement operational strategies to optimise efficiency, profitability, and guest satisfaction.
  • Manage and mentor on-site management teams, fostering a culture of high performance, accountability, and continuous improvement.
  • Develop and manage departmental budgets, controlling costs and maximising revenue streams.
  • Ensure compliance with all health, safety, and hygiene regulations, maintaining the highest standards of operational integrity.
  • Lead the recruitment, training, and development of operational staff.
  • Monitor key performance indicators (KPIs) and implement action plans to achieve targets.
  • Drive guest experience initiatives, addressing feedback and implementing service enhancements.
  • Oversee inventory management, procurement, and vendor relations for operational supplies.
  • Collaborate with marketing and sales teams to develop and execute strategies that drive business.
  • Conduct regular site visits (where applicable for support and quality assurance) and operational reviews.
  • Implement and refine standard operating procedures (SOPs) across all managed properties.
  • Manage crisis situations and implement effective resolution strategies.
  • Stay abreast of industry trends and best practices in hospitality management.
  • Contribute to the strategic planning and expansion of the hospitality group.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality operations management, preferably with multi-unit responsibility.
  • Proven track record of successfully managing operations and driving profitability in hotels, restaurants, or similar hospitality venues.
  • Strong leadership, team-building, and people management skills.
  • Excellent financial acumen, including budgeting, forecasting, and P&L management.
  • In-depth knowledge of hospitality industry best practices, regulations, and customer service standards.
  • Exceptional problem-solving and decision-making abilities.
  • Outstanding communication, interpersonal, and stakeholder management skills.
  • Proficiency in hospitality management software and systems.
  • Ability to work independently and manage multiple priorities effectively in a fully remote setting.
  • Passion for delivering outstanding guest experiences.
This is a fantastic opportunity to lead and innovate within the hospitality sector, enjoying the flexibility and autonomy of a remote role with a renowned organisation. Join us in shaping the future of exceptional hospitality.
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