42 Hospitality jobs in Desborough
Operations Manager - Hospitality
LE1 5BB Leicester, East Midlands
£40000 Annually
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Job Description
Our client, a prominent player in the hospitality sector, is seeking a dynamic and experienced Operations Manager. This role is integral to ensuring the seamless day-to-day running of their establishments, focusing on delivering exceptional guest experiences and operational efficiency. You will be responsible for overseeing all aspects of operations, including staff management, service standards, inventory control, budgeting, and compliance with health and safety regulations. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of the hospitality industry's nuances.
You will lead and motivate a diverse team, foster a positive work environment, and ensure that all staff are trained to the highest standards. Key responsibilities include managing budgets, controlling costs, optimizing resource allocation, and implementing strategies to enhance profitability and guest satisfaction. This role operates on a hybrid basis, requiring a balance of on-site management and remote administrative duties. You will also be involved in developing and implementing operational improvements, analyzing performance data, and reporting on key metrics to senior management. A commitment to excellence and a passion for service are essential.
Responsibilities:
Qualifications:
You will lead and motivate a diverse team, foster a positive work environment, and ensure that all staff are trained to the highest standards. Key responsibilities include managing budgets, controlling costs, optimizing resource allocation, and implementing strategies to enhance profitability and guest satisfaction. This role operates on a hybrid basis, requiring a balance of on-site management and remote administrative duties. You will also be involved in developing and implementing operational improvements, analyzing performance data, and reporting on key metrics to senior management. A commitment to excellence and a passion for service are essential.
Responsibilities:
- Oversee daily operations of hospitality venues, ensuring high standards of service.
- Manage and develop a team of staff, including recruitment, training, and performance evaluation.
- Implement and enforce operational policies and procedures.
- Control inventory, manage suppliers, and ensure efficient stock management.
- Develop and manage departmental budgets, monitoring financial performance.
- Ensure compliance with health, safety, and hygiene regulations.
- Address guest feedback and resolve issues promptly and professionally.
- Identify opportunities for operational improvements and implement cost-saving measures.
- Collaborate with marketing and sales teams to drive business growth.
- Maintain a strong understanding of industry trends and best practices.
Qualifications:
- Proven experience as an Operations Manager or similar role within the hospitality industry.
- Strong leadership, team management, and communication skills.
- Excellent understanding of hospitality operations, including F&B, front office, and housekeeping.
- Proficiency in budgeting, financial management, and cost control.
- Knowledge of health, safety, and food hygiene regulations.
- Problem-solving abilities and a proactive approach to challenges.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Relevant diploma or degree in Hospitality Management or Business Administration is advantageous.
- Flexibility to work varied shifts, including weekends and public holidays, as needed.
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0
Remote Hospitality Operations Manager
LE1 5WU Leicester, East Midlands
£45000 Annually
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Job Description
Our client is seeking a seasoned and proactive Remote Hospitality Operations Manager to oversee and optimize the operational efficiency of their diverse hospitality ventures. This fully remote position requires a strategic thinker with a proven track record in managing large-scale operations, ensuring exceptional guest experiences, and driving profitability. The successful candidate will leverage technology and innovative management practices to maintain high standards across all managed locations, fostering a culture of excellence and continuous improvement.
As the Remote Hospitality Operations Manager, you will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring adherence to quality standards. You will work closely with on-site teams, providing guidance and support through virtual channels. This role involves significant data analysis to identify operational bottlenecks, implement cost-saving measures, and enhance guest satisfaction. Your ability to lead and motivate remote teams, manage budgets effectively, and ensure compliance with all regulatory requirements will be paramount.
Key responsibilities include:
The ideal candidate will have extensive experience in hospitality management, with a strong understanding of operations, finance, and customer service. Excellent leadership, communication, and problem-solving skills are essential. Proficiency in hospitality management software, data analysis tools, and virtual collaboration platforms is a must. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. This is a fully remote role supporting operations primarily focused around Leicester, Leicestershire, UK , demanding a self-motivated individual with a passion for delivering excellence in the hospitality sector.
As the Remote Hospitality Operations Manager, you will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring adherence to quality standards. You will work closely with on-site teams, providing guidance and support through virtual channels. This role involves significant data analysis to identify operational bottlenecks, implement cost-saving measures, and enhance guest satisfaction. Your ability to lead and motivate remote teams, manage budgets effectively, and ensure compliance with all regulatory requirements will be paramount.
Key responsibilities include:
- Developing and implementing comprehensive operational policies and procedures for hospitality establishments.
- Monitoring and analyzing key performance indicators (KPIs) across all operations, including guest satisfaction, revenue, and cost control.
- Managing budgets, financial performance, and resource allocation for multiple locations.
- Providing remote leadership and support to on-site management teams, fostering effective communication and collaboration.
- Ensuring consistent delivery of high-quality guest services and experiences.
- Identifying and implementing operational improvements and efficiencies.
- Overseeing supply chain management and inventory control where applicable.
- Ensuring compliance with health, safety, food hygiene, and all other relevant regulations.
- Developing and delivering training programs for operational staff.
- Leading initiatives to enhance sustainability and environmental responsibility within operations.
The ideal candidate will have extensive experience in hospitality management, with a strong understanding of operations, finance, and customer service. Excellent leadership, communication, and problem-solving skills are essential. Proficiency in hospitality management software, data analysis tools, and virtual collaboration platforms is a must. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. This is a fully remote role supporting operations primarily focused around Leicester, Leicestershire, UK , demanding a self-motivated individual with a passion for delivering excellence in the hospitality sector.
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Operations Manager
LE1 5AQ Leicester, East Midlands
£40000 Annually
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Job Description
Our client is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee and enhance their hospitality services, operating entirely remotely. This crucial role is responsible for managing the day-to-day operations of our client's hospitality ventures, ensuring exceptional guest experiences, operational efficiency, and profitability. You will develop and implement strategies to improve service standards, optimise resource allocation, and drive revenue growth across all hospitality touchpoints. This includes managing relationships with various service providers, ensuring compliance with health, safety, and hygiene regulations, and overseeing staffing and training initiatives for remote teams supporting hospitality functions. The Senior Hospitality Operations Manager will also be responsible for budget management, financial forecasting, and performance analysis, identifying areas for cost savings and revenue enhancement. A key aspect of this role is staying abreast of industry trends and best practices to maintain a competitive edge and innovative service delivery. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of the hospitality industry, with a proven ability to manage complex operations remotely. Exceptional communication and interpersonal skills are vital for coordinating with dispersed teams and stakeholders. This is a unique opportunity to lead and shape hospitality operations within a forward-thinking organization that leverages remote capabilities.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all aspects of hospitality operations remotely.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Manage operational budgets, financial performance, and revenue generation.
- Ensure compliance with health, safety, and hygiene standards.
- Optimise resource allocation and operational efficiency.
- Lead and motivate remote teams involved in hospitality services.
- Develop and implement training programs for hospitality staff.
- Build and maintain strong relationships with suppliers and partners.
- Analyse operational data and identify areas for improvement.
- Stay informed of industry trends and implement innovative practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hospitality management, with significant experience in operational leadership.
- Proven track record of managing multiple hospitality venues or services.
- Demonstrated experience in financial management, budgeting, and P&L responsibility.
- Strong understanding of hospitality operations, service standards, and industry best practices.
- Excellent leadership, communication, and problem-solving skills.
- Experience managing remote teams or dispersed operations is highly advantageous.
- Proficiency in hospitality management software and tools.
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Operations Manager
LE1 1AA Leicester, East Midlands
£50000 Annually
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Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Remote Hospitality Operations Manager to oversee and optimise operations for their dispersed portfolio of hospitality ventures. This fully remote role requires a leader with extensive experience in the hospitality sector, exceptional organisational skills, and a knack for managing teams and processes from a distance. You will be responsible for ensuring the highest standards of guest experience, managing operational efficiency, coordinating with on-site staff, and driving profitability across all managed properties. The ideal candidate will be a strategic thinker, proficient in utilising technology for remote management, and possess excellent communication and problem-solving abilities. This is a unique opportunity to leverage your expertise in a flexible, home-based capacity.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Oversee daily operations of multiple hospitality locations remotely.
- Manage budgets, financial performance, and P&L for assigned properties.
- Recruit, train, and manage remote and on-site operational teams.
- Ensure compliance with all health, safety, and regulatory standards.
- Implement and maintain service quality standards across all touchpoints.
- Utilise technology platforms for remote monitoring, reporting, and team communication.
- Analyse performance data and identify areas for improvement.
- Collaborate with marketing and sales teams to drive bookings and revenue.
- Resolve escalated guest issues and ensure timely resolution.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations, with at least 3 years in a management role.
- Demonstrated experience in remote team management and operations.
- Strong understanding of P&L management, budgeting, and financial reporting.
- Proficiency with property management systems (PMS) and other hospitality software.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and solve complex operational challenges.
- Proficient in data analysis and performance metric tracking.
- Experience in developing and implementing operational policies and procedures.
- Comfortable and productive working in a fully remote environment.
This advertiser has chosen not to accept applicants from your region.
3
Senior Events & Hospitality Manager
LE1 1AA Leicester, East Midlands
£50000 Annually
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Posted 6 days ago
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Job Description
Our client, a premier venue provider, is seeking a dynamic and experienced Senior Events & Hospitality Manager to oversee their diverse range of events and hospitality services. This role offers a hybrid work model, balancing strategic planning and remote coordination with essential on-site management. You will be crucial in ensuring exceptional guest experiences and seamless event execution.
Key Responsibilities:
Qualifications:
This position requires regular attendance at our venue in Leicester, Leicestershire, UK , with flexibility for remote work. The ideal candidate will possess strong leadership skills and a passion for creating unforgettable experiences.
Key Responsibilities:
- Lead the planning, organisation, and execution of high-profile events, conferences, and banquets.
- Manage all aspects of the hospitality services, including catering, bar operations, and client liaison.
- Develop and implement innovative event concepts and service standards to enhance guest satisfaction.
- Oversee event budgets, ensuring profitability and cost-effectiveness.
- Manage and develop a team of event staff, catering professionals, and venue support personnel.
- Build and maintain strong relationships with clients, suppliers, and stakeholders.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct venue inspections and oversee operational readiness for all events.
- Develop marketing and promotional strategies for events and hospitality offerings.
- Monitor industry trends and best practices to maintain a competitive edge.
- Handle client feedback and resolve any issues promptly to ensure customer satisfaction.
Qualifications:
- Proven experience in event management and hospitality operations, preferably in a senior role.
- Demonstrated success in managing large-scale events and complex hospitality services.
- Strong understanding of catering, food and beverage management, and venue operations.
- Excellent leadership, team management, and communication skills.
- Proficiency in event planning software and budget management tools.
- A keen eye for detail and a commitment to delivering exceptional quality.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Customer-focused approach with strong problem-solving capabilities.
- Relevant qualifications in Hospitality Management, Event Management, or Business Administration are preferred.
This position requires regular attendance at our venue in Leicester, Leicestershire, UK , with flexibility for remote work. The ideal candidate will possess strong leadership skills and a passion for creating unforgettable experiences.
This advertiser has chosen not to accept applicants from your region.
4
Head of Hospitality Operations
LE1 5GG Leicester, East Midlands
£70000 Annually
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Posted 11 days ago
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Job Description
Our client, a distinguished name in the hospitality sector, is seeking an inspiring and results-driven Head of Hospitality Operations to lead their esteemed establishments. This is a fully remote leadership position, offering the opportunity to shape the strategic direction and operational excellence of their venues without the need for constant on-site presence. You will be responsible for overseeing all aspects of hospitality operations, including service standards, guest experience, staff development, financial performance, and brand consistency. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record in senior leadership roles, and exceptional strategic planning and execution abilities. You will drive innovation, implement best practices, and foster a culture of excellence throughout the teams. Key responsibilities include developing and implementing operational strategies, managing budgets, identifying new business opportunities, and ensuring the highest levels of customer satisfaction. You should be adept at leading and motivating dispersed teams, driving performance, and maintaining a strong brand identity. This role requires strong financial acumen, excellent stakeholder management skills, and the ability to adapt to a dynamic and evolving market landscape. If you are a visionary leader passionate about delivering exceptional guest experiences and driving profitable growth from a remote setting, this is the role for you.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive operational strategies for all hospitality venues.
- Ensure the delivery of exceptional guest experiences and maintain high service standards.
- Oversee financial performance, including budgeting, forecasting, and cost management.
- Lead, mentor, and develop a team of hospitality professionals across various locations.
- Drive innovation in service delivery, operational processes, and guest engagement.
- Maintain brand consistency and uphold the organisation's values and standards.
- Identify and pursue opportunities for business growth and expansion.
- Implement and monitor key performance indicators (KPIs) to drive operational efficiency.
- Ensure compliance with health, safety, and licensing regulations.
- Collaborate with marketing and sales teams to enhance the customer journey.
- Extensive experience in senior leadership roles within the hospitality industry.
- Demonstrated success in managing multiple hospitality operations.
- Strong financial acumen and proven ability to manage budgets effectively.
- Excellent strategic planning and execution skills.
- Exceptional leadership, team management, and interpersonal skills.
- Deep understanding of customer service excellence and guest satisfaction drivers.
- Proven ability to drive operational efficiency and profitability.
- Experience in implementing and managing change initiatives.
- Strong analytical and problem-solving capabilities.
- Ability to work autonomously and lead a remote team effectively.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
LE1 5AB Leicester, East Midlands
£45000 Annually
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Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee the strategic and day-to-day management of their high-profile hospitality venue. This role is critical to ensuring exceptional guest experiences and maximizing operational efficiency.
The Senior Hospitality Operations Manager will be responsible for leading and developing a diverse team, managing all aspects of front-of-house and back-of-house operations, and ensuring the delivery of outstanding service standards. You will play a key role in driving revenue growth, controlling costs, and upholding the venue's reputation for excellence. This position requires strong leadership, business acumen, and a deep understanding of the hospitality industry.
Key Responsibilities:
The Senior Hospitality Operations Manager will be responsible for leading and developing a diverse team, managing all aspects of front-of-house and back-of-house operations, and ensuring the delivery of outstanding service standards. You will play a key role in driving revenue growth, controlling costs, and upholding the venue's reputation for excellence. This position requires strong leadership, business acumen, and a deep understanding of the hospitality industry.
Key Responsibilities:
- Oversee daily operations of the hospitality venue, ensuring seamless service delivery across all departments.
- Manage, train, and motivate a team of hospitality professionals, fostering a positive and high-performance culture.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Ensure all operational activities comply with health, safety, and hygiene regulations.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Collaborate with culinary teams to ensure high-quality food and beverage offerings.
- Develop and maintain strong relationships with guests, suppliers, and stakeholders.
- Implement and refine operational policies and procedures to improve efficiency and service standards.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Stay informed about industry trends and implement best practices to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
- Minimum of 7 years of progressive experience in hospitality management, with a proven track record of success.
- Demonstrated experience in managing large teams and complex operational environments.
- Strong financial acumen and experience in budget management and revenue maximization.
- In-depth knowledge of hospitality operations, including food and beverage, customer service, and event management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure and make effective decisions in demanding situations.
- A passion for delivering exceptional guest experiences.
- Proficiency in relevant hospitality management software.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Hospitality Operations Manager
LE1 5AN Leicester, East Midlands
£60000 Annually
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Posted 21 days ago
Job Viewed
Job Description
Our client, a rapidly expanding hospitality group known for its innovative guest experiences, is looking for a highly motivated and experienced Remote Hospitality Operations Manager. This position is ideal for a seasoned professional who thrives in a remote work setting and possesses a deep understanding of operational excellence in the hospitality sector. You will be responsible for overseeing and optimising the operational efficiency of multiple properties, ensuring consistent service delivery, implementing best practices, and driving profitability. This role requires strong leadership, exceptional problem-solving skills, and the ability to manage diverse teams and stakeholders from a distance.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues from a remote location.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Ensure adherence to brand standards, operational policies, and procedures across all locations.
- Manage budgets, control costs, and drive revenue growth for assigned properties.
- Conduct regular performance reviews and analysis of operational data, identifying areas for improvement.
- Lead, motivate, and support on-site management teams through effective virtual communication and leadership.
- Develop and implement training programs for staff to ensure high standards of service delivery.
- Manage supplier relationships and procurement processes.
- Oversee health, safety, and compliance regulations for all operational aspects.
- Respond to and resolve escalated guest issues and operational challenges promptly.
- Collaborate with marketing, sales, and finance departments to align operational strategies with business objectives.
- Identify opportunities for innovation and continuous improvement in hospitality operations.
- Utilise technology and digital tools to monitor, manage, and enhance operational performance.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated experience managing multiple sites or a large-scale operation.
- Strong understanding of financial management, budgeting, and P&L analysis within the hospitality industry.
- Excellent leadership, communication, and interpersonal skills, with the ability to manage remote teams effectively.
- Proficiency in hospitality management software and virtual collaboration tools.
- Strong analytical and problem-solving abilities.
- Knowledge of health, safety, and compliance regulations in the hospitality sector.
- Ability to work independently, prioritise tasks, and manage a demanding workload in a remote environment.
- Experience in process improvement and operational efficiency initiatives.
- A strategic thinker with a passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Manager
LE1 1AA Leicester, East Midlands
£40000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a renowned name in the hospitality sector, is seeking an experienced Senior Hospitality Operations Manager for a fully remote position. This role is pivotal in overseeing and optimizing the operational efficiency of diverse hospitality ventures, ensuring consistent delivery of exceptional guest experiences across multiple locations. You will leverage your extensive industry knowledge and strategic thinking to drive service excellence, manage budgets, and lead remote teams effectively. This is an opportunity to shape operational strategies and contribute to the growth of a respected hospitality brand from anywhere.
Key Responsibilities:
Qualifications:
This fully remote Senior Hospitality Operations Manager role offers the chance to influence operational strategies on a large scale, contributing to memorable experiences for guests worldwide. If you possess a wealth of hospitality expertise and a talent for remote leadership, we encourage you to apply.
Key Responsibilities:
- Develop, implement, and monitor operational policies and procedures across various hospitality outlets.
- Ensure consistent delivery of high-quality guest services and adherence to brand standards.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, mentor, and inspire remote operational teams, fostering a culture of excellence and accountability.
- Oversee staff training and development programs to ensure a skilled and motivated workforce.
- Monitor and analyze key performance indicators (KPIs) to identify trends and areas for improvement.
- Manage relationships with suppliers and vendors to ensure optimal service and cost-effectiveness.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with marketing and sales teams to develop and execute strategies that drive business growth.
- Handle escalated guest concerns and resolve issues promptly to maintain high levels of customer satisfaction.
- Stay abreast of industry trends, best practices, and competitor activities.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality operations management.
- Demonstrated experience in managing diverse hospitality operations (e.g., hotels, restaurants, event venues).
- Proven ability to lead and manage remote teams effectively.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent knowledge of industry regulations and best practices in health and safety.
- Exceptional communication, leadership, and problem-solving skills.
- Proficiency in hospitality management software and MS Office Suite.
- Ability to adapt to a fast-paced and dynamic remote work environment.
- A strategic thinker with a strong focus on operational excellence and guest satisfaction.
This fully remote Senior Hospitality Operations Manager role offers the chance to influence operational strategies on a large scale, contributing to memorable experiences for guests worldwide. If you possess a wealth of hospitality expertise and a talent for remote leadership, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Senior Hospitality Operations Manager
LE2 7AB Leicester, East Midlands
£45000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client, a renowned establishment in the Leicester, Leicestershire, UK hospitality sector, is seeking a dynamic and experienced Senior Hospitality Operations Manager. This is a crucial on-site role focused on delivering exceptional guest experiences and driving operational excellence. You will be responsible for overseeing the daily operations of various departments, managing staff, controlling costs, and ensuring the highest standards of service delivery across the board. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership qualities, and a proven ability to manage complex operations in a fast-paced environment.
Responsibilities:
Responsibilities:
- Manage and coordinate the operations of key departments, including food and beverage, front office, housekeeping, and events.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Lead, motivate, and manage a diverse team of hospitality professionals, fostering a positive work environment.
- Oversee staff recruitment, training, performance management, and development.
- Ensure compliance with all health, safety, and hygiene regulations.
- Manage operational budgets, controlling costs for food, labour, and supplies while maximising revenue.
- Develop and implement service standards and operational procedures to ensure consistency and quality.
- Monitor industry trends and competitor activities to identify opportunities for growth and innovation.
- Liaise with suppliers and manage inventory effectively.
- Resolve guest complaints and operational issues promptly and efficiently.
- Contribute to strategic planning and business development initiatives.
- Significant experience in a senior management role within the hospitality industry (hotels, restaurants, events).
- Proven track record of successful operational management and team leadership.
- Strong understanding of F&B operations, front desk management, and event coordination.
- Excellent knowledge of health, safety, and licensing regulations within the hospitality sector.
- Exceptional customer service and interpersonal skills.
- Strong financial acumen and experience in budget management and cost control.
- Ability to work under pressure and manage multiple priorities effectively.
- Proficiency in hospitality management software.
- A degree or diploma in Hospitality Management or a related field is preferred.
- Passion for delivering outstanding service and creating memorable experiences for guests.
This advertiser has chosen not to accept applicants from your region.
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