121 Hospitality jobs in East London

Hospitality Manager – Permanent

40 hours per week

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity:

As a Hospitality Manager you will be responsible for:

• To be accountable for the smooth running and management of the hospitality departments (food & beverage service, housekeeping)
• To ensure that alongside my team, an exceptional service is provided to our residents and that everything we do is delivered with warmth, care, and love.
• To build relationships with our residents and fully understand their needs.
• To be accommodating and flexible to the requests of our residents and their families within the agreed boundaries
• To develop, implement, and review hospitality service standards and SOPs to ensure that we continually drive the standards and train my team to deliver these.
• To adhere to all the SOP’s that have been set along with my team.
• To approach all my duties with enthusiasm and professionalism
• To take pride in both my personal presentation and the presentation of the work I undertake
• To set exceptional standards around communication, presentation, delivery and timings at all times
• To respond and seek appropriate resolutions to resident complaints quickly, empathetically, and professionally.
• To ensure that positive feedback from a resident about a member of my team is communicated to them in a timely manner and celebrated.
• To be responsible for controlling departmental financial targets and operating costs in line with agreed budgets without compromising KYN’s exceptional offering and service
• To effectively manage and oversee stock in the non-clinical areas of the home (operating stocks in food, beverage and housekeeping services along with beverage stocks)
• To order and make recommendations for stock replacements using nominated suppliers
• To be fully conversant in the nominated purchasing system/s
• To ensure accurate stock levels are always maintained.
• To ensure breakage and wastage are kept to a minimum.
• To ensure stock is rotated in accordance with KYN’s policies and food safety regulations.
• To undertake regular stock takes and purchase stock in accordance with KYN’s purchasing policies and procedures.
• To maximise opportunities for departmental sales and profit e.g. food and beverages for resident’s family and guests etc.
• To be compliant and ensure compliance of team members in respect of General Data Protection Regulations and Payment Card Industry Data Security Standards
• To ensure my team is competent, trained, fully understand and work in accordance with statutory and Company requirements for Health and Safety, Food Safety, Risk Assessment, Fire Safety, Licensing Laws, Disability and other relevant guidance and legislation.
• To be fully versed in KYN’s food safety management system and that this is always adhered to.
• To ensure that the relevant team members are trained and maintain the standards that have been set.
• To ensure that thorough, regular audits are undertaken as per KYN’s policies and that any findings and recommendations are implemented and acted upon within agreed timeframes and reported as appropriate.
• To ensure that there are up to date risk assessments and standard operating procedures for my areas and that members of my team are trained and adhere to what has been set.
• To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed to any external sources.
• To understand the importance of building strong working relationships with key stakeholders with the Director of Resident Experience, Executive Chef and Home Manager
• To drive engagement, retention and motivation through regular team communications including regular supervision reviews
• To effectively delegate to my team in a clear and concise manner
• To lead by example, maintain high standards and set out clear expectations for each member of my team.
• To support, coach, mentor and develop the team to ensure that everyone can reach their full potential.
• To regularly and fairly review the team’s performance and potential identifying the relevant training pathways to develop and retain our talented colleagues and make sure they have the right skills to meet the needs of the home. 
• To build relationships with our residents, their families, and my colleagues
• To communicate, liaise, and build relationships with key internal and external stakeholders.
• To attend all statutory training sessions making certain that practices reflect the learning outcomes of the training.
• To attend any other training sessions that KYN deem applicable to the role.
• Adhere to all KYN’s policies and procedures.

About you:

• You will have extensive experience of working as a Hospitality Manager in the Care industry or similar within a 5-star establishment.
• You will have previous experience in people management and a strong knowledge of the various hospitality departments (excluding kitchen)
• You will be fully conversant in Allergens, Food Safety and Health and Safety legislation.
• You will have experience of purchasing, food ordering and point of sales systems.
• You will have proven ability to lead, supervise, motivate, and manage a large team of staff.
• You will be a professional with a keen eye for detail.
• You will have an excellent financial understanding and a proven ability to consistently follow processes and controls accurately to contribute to deliver of business KPI’s.
• You will have strong organisational skills, with a good eye for detail and ability to resolve complaints and investigate incidents.
• You will be an organised person with strong communication and influencing skills, an approachable manner, an eye for detail and the ability to drive standards that not only meet but exceed expectations and elevate the lives of our current/future residents.
• You will have the ability to work under pressure, flexibly and consistently.
• You will be a compassionate, empathetic, kind, and caring individual

Our commitment to you:

• Competitive salary and benefits
• 33 days annual leave including bank holidays
• Complimentary meals, hot drinks, and snacks throughout your shift
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Custom-made uniforms provided
• Annual bonus (discretionary and scheme rules apply)
• Employee assistance programme and other attractive wellbeing benefits
• Discount schemes
• Company contributory pension scheme
• And much more……

To find out more about KYN, our teams and values please visit

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

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Technical Architect - Hybrid working + incredible benefits

London

Salary: Up to £50,000

We are seeking skilled Technical Architect's to join a busy London-based studio working across both commercial and hospitality sectors. These roles offer the chance to work on a wide range of complex and high-profile projects, delivering architecture of the highest quality.

About the role

As a Technical Architect, you will play a key role in developing and delivering detailed design packages and overseeing the technical stages of projects. You will contribute to both new-build and refurbishment schemes, supporting projects from early design through to construction. The roles require a strong technical background, excellent knowledge of UK building regulations and a collaborative approach to working with clients, consultants and contractors.

Key responsibilities

• Produce and coordinate detailed technical design packages
• Lead on technical delivery across multiple projects in both commercial and hospitality sectors
• Oversee project compliance with building regulations, planning requirements and industry standards
• Manage and coordinate consultants and contractors to ensure smooth project delivery
• Resolve complex design and construction challenges with practical and creative solutions
• Support and mentor junior team members on technical matters
• Maintain quality, programme and budget across all work stages

About you

We are looking for someone who brings:

• A minimum of five years’ post Part 3 experience
• Demonstrable experience in technical delivery of projects in the UK
• Strong portfolio showing commercial and hospitality experience
• Excellent knowledge of construction methods, detailing and building regulations
• Proficiency in Revit is a must and other industry-standard software
• Strong communication skills and confidence in client-facing roles
• Ability to work independently while contributing to a collaborative team environment
• A proactive, solution-focused attitude and keen attention to detail

What is offered

• Salary up to £0,000 depending on experience
• Opportunity to work on a diverse range of commercial and residential projects
• A collaborative studio environment with opportunities for professional development
• Involvement in projects from early stages through to completion

Important information

Applicants must have the right to work in the UK, as sponsorship is not available for this role.

Benefits

Pension - They contribute into an approved personal pension scheme on your behalf. Standard Life is their current provider.

Subscriptions - The practice pays your professional subscriptions – e.g. for ARB, RIBA and other relevant qualifications.

Extended Xmas Office Close - In addition to your normal holiday allowance, the company usually closes for the period between Christmas and the New Year.

Study Support - Students studying for their Part 3 exams will receive £1 00 towards the cost of their fees, plus 10 days paid study leave.

Season Ticket Loans - The company will give you a loan to cover the cost of your travel season ticket (deducting the sum from your salary over 12 months).

Cycle to Work Scheme - They support schemes which allow you to purchase bicycles in a tax advantageous manner. Bike racks, showers and lockers are also available for cyclists and joggers.

Sports Teams - The practice funds several sports teams (including softball, cricket and football). Membership is free of charge and open to all.

Corporate Gym Membership - They offer discounted corporate gym membership with some local gyms. These are subject to change according to the gyms’ T&Cs.

Life Drawing Classes - They run tutored life drawing classes. These are free of charge, open to everyone and count towards your CPD points.

Yoga Classes - They run yoga classes in-house and these are suitable for all levels and available to everyone for free.

Meditation Classes - They offer free in-house weekly meditation classes, available to everyone.

CPD - The company provides an in-house programme of structured professional development based upon the RIBA Core CPD curriculum. Attendance of external seminars and events are subject to approval.

Mentoring Groups - They provide a variety of non-compulsory mentoring groups for all levels of roles.

Maternity and Paternity Pay - They offer an enhanced payment package for staff on maternity or paternity leave (details on request).

Childcare Contribution - They contribute a monthly amount to childcare costs for up to 1 year when returning from maternity/paternity leave (available after 2 years’ service and a minimum of 26 weeks of leave taken).

Eye Tests and Contribution Towards Glasses - They offer free eye tests and a contribution towards glasses if they are required for VDU work.

Employee Referral Scheme - They offer a reward of up to £1,0 for every successfully employed candidate that is referred (reward is subject to tax and scheme conditions apply).

Employee Assistance Program - The Employee Assistance Program (operated by an independent third party) offers confidential counselling and advice to the employee and family members living at the same address.

This is your chance to grow within a studio that values innovation, collaboration, and your future as an architect. If you feel you are a great fit for the roles, apply today.

Handle Recruitment are looking for an ambitious Sales Manager to join our client, selling premium hospitality across six flagship Arts, Entertainment, and Tennis events and delivering unforgettable experiences for their clients.

West London | 4 Days a week in office

Salary - £35,000 to £40,000 Plus Commission

About the Role
Our client's Hospitality Department delivers outstanding experiences and generates revenue across some of London's most iconic events, including:

• Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
• Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
• Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role encompassing lead generation, proactive sales, client account management, and hands-on delivery at events. From Michelin-star dining packages to bespoke Christmas party experiences, no two days are the same.

The Ideal Candidate

• Genuine passion for live events and hospitality sales
• 3-4+ years proven sales experience, ideally in events, hospitality, or related industries
• Thrives in a fast-paced, client-focused environment
• Experience in managing teams and leadership
• Confident managing the full sales cycle and building lasting client relationships

This is an exciting opportunity to join a dynamic, high-performing team working on some of the UK's most loved events.

Key Responsibilities

• Maximise revenue to achieve/exceed event targets
• Meet deadlines and work effectively under pressure
• Maintain high activity levels (40+ dials/day, 5+ effective calls)
• Manage and lead a sales team to ensure targets are met
• Arrange and attend meetings with new and existing clients
• Proactively source leads from multiple channels
• Maintain and develop the sales database and client communications
• Collaborate with sales team and other internal departments (marketing, operations, accounts, PR)
• Contribute ideas to enhance events and identify new opportunities
• Translate marketing strategies into exhibitor sales benefits
• Maintain and update floor plans, sales sheets, and mailers
• Execute consistent sales communication schedules and follow-up processes
• Deliver excellent client service and on-site hospitality
• Ensure re-booking processes are followed to maintain event integrity
• Take ownership of tasks, manage agendas, and deliver independently

Key Results Areas

• Achieve and exceed personal and team sales targets
• Ensure lead and show targets are met/exceeded
• Maintain timely, high-quality client communications
• Deliver dependable, professional client service
• Contribute creatively to event content and client relationship development
• Maintain accurate weekly and monthly sales forecasting

Strengths & Skills

• Proven sales/event sales experience
• Strong IT competency, especially Microsoft Office
• Excellent telesales experience and results
• Experience in sales planning and managing teams
• Highly organised with strong attention to detail
• Excellent written and verbal communication
• Commercially aware yet client-focused
• Able to work under pressure and deliver results through others
• Initiative-driven, solution-oriented, and creative

Working arrangements

• Location: Chiswick Park, London
• Permanent contract, 9-5 pm
• Occasional weekend work at events (e.g., Taste of London, Hampton Court Palace Festival)
• Occasional travel for client meetings

Apply today to further your application to the next stage!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Our client is seeking a driven and experienced salesperson to join their team, focusing on selling premium hospitality experiences across six flagship events within their Arts & Entertainment and Tennis portfolio.

Permanent | West London (4 days per week in office)
Salary: £28,000 - £32,000 (DOE)

The client's Hospitality Department delivers exceptional experiences and generates revenue across some of London's most iconic events. Spanning music, sport, culinary, and festive experiences, the team curates unforgettable moments for a diverse audience.

Current portfolio includes:

• Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
• Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
• Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role involving lead generation, proactive selling, account management, and on-site delivery of hospitality. From Michelin-star dining at the Giorgio Armani Tennis Classic to bespoke Christmas party packages at Hyde Park Winter Wonderland - no two days are the same.

The Ideal Candidate Will

• Have a genuine passion for live events and hospitality sales
• Bring 1-3 years of proven sales experience, ideally in events, hospitality, or a related industry
• Thrive in a fast-paced, client-focused environment
• Be confident managing the full sales cycle and building long-term client relationships

This is an exciting opportunity to join a dynamic, high-performing team delivering some of the UK's most loved events.

Key Responsibilities

• Drive revenue growth to achieve and exceed sales targets
• Maintain high activity levels (40+ dials and 5+ effective calls per day)
• Source and convert new business opportunities
• Manage and update the sales database and key client records
• Collaborate with colleagues to develop strategies and identify new opportunities
• Report on sales performance, pipeline, and forecasting
• Support event development through industry insight and creative ideas
• Translate marketing strategies into sales opportunities
• Prepare and distribute effective sales communications
• Liaise with internal teams including marketing, operations, accounts, and PR
• Represent the client confidently at meetings and networking events
• Manage the re-booking process and build long-term relationships
• Ensure process compliance and maintain event integrity
• Deliver all work with precision, attention to detail, and commercial awareness
• Implement a strong customer care programme to drive client satisfaction and loyalty

Key Results

• Exceed personal and event sales targets
• Provide timely, professional client communication and service
• Contribute to team success and business growth
• Deliver accurate forecasting and insightful reporting
• Generate creative ideas to enhance event content and partnerships

Knowledge and Experience

• Proven sales or event sales experience with strong results (1-3 years)
• Confident telesales and account management skills
• Experience in sales planning and forecasting
• Proficiency in Microsoft Office and CRM systems
• Highly organised with exceptional attention to detail
• Strong written and verbal communication skills
• Commercially aware, customer-focused, and results-driven
• Proactive, solution-oriented, and resilient under pressure
• Effective both independently and collaboratively

Working Details

• Hours: 9 am - 5 pm
• Location: West London (4 days per week in office)
• Occasional weekend and travel required for events such as Taste of London or Hampton Court Palace Festival
  

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Telesales Agent - Corporate Hospitality & Sports Travel Sales

Location: East Croydon (office-based, Mon–Fri)

Salary: £30,000 base + uncapped commission

OTE: £0,000 - 00,000

Commission: Earn up to 10% on revenue

️ Perks: VIP event access, sociable team culture, fast progression

About Prestige Corporate Events

At Prestige Corporate Events , we sell corporate hospitality and bespoke travel packages to the world’s most high-demand sports and music events.

From Champions League boxes , VIP glamping at Glastonbury , and Royal Ascot , to luxury travel experiences for every Formula 1 race worldwide , our packages help businesses entertain clients, build relationships, and close deals that matter .

We’re based just 1 minute from East Croydon Station , in a high-energy office filled with young, ambitious salespeople who love sport, love selling, and love winning .

What You’ll Be Doing

️ High-Volume Sales with Serious Rewards

• Make outbound calls to business owners and senior decision-makers
• Pitch high-value hospitality and travel packages tailored to client entertainment
• Operate in a short, fast-paced sales cycle - no slow nurturing, no drawn-out processes
• Focus on volume, energy, and closing - every day is a sales day

Full Support + Ready-Made Contacts (For the Right Candidate)

Your daily role involves outbound activity, but we don’t expect you to start from scratch. For the right person with hospitality/event sales experience , we offer:

• Fully qualified books of contacts
• ️ Past client data ready for re-engagement
• Sales-ready lead pools distributed directly to you
• You’ll have the tools to hit the ground running from week one

️ Sell the Events Everyone Wants

From corporate hospitality to full travel packages, you’ll be selling:

• Every Formula 1 race - Monaco, Abu Dhabi, Silverstone & more
• Champions League & Premier League boxes
• Glastonbury VIP glamping & exclusive concert access
• Wimbledon ,

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

Our values - Craft, Creativity and .

TLNT1_UKCT

We are seeking out a creative Midweight Interior Designer on behalf of our client, a boutique interior design studio known for creating bold, playful interiors that strike the perfect balance between contemporary and classic. Their portfolio spans high-end hospitality and residential projects across the globe.

This is a fantastic opportunity for a well-rounded designer with strong experience across all project stages, from concept development to completion. You’ll need to demonstrate a keen eye for colour, exceptional attention to detail, and confident FF&E knowledge. Strong conceptual and technical design abilities are essential.

Key Requirements:

• Proven experience working on luxury hospitality projects
• Proficiency in AutoCAD and SketchUp
• Excellent conceptual, technical, and FF&E skills
• A strong portfolio showcasing both creative vision and technical detailing
• Confident working independently and collaboratively within a small team

You’ll be joining a close-knit, growing team who offer a collaborative, creative environment and the opportunity to make a real impact on exciting, design-led projects.

Working arrangements:

Hybrid working with 1 day WFH initially, increasing to 2 days WFH after probation.

To see all our current job vacancies please visit our website or you can also register for our weekly email job alert update which keeps you updated on any new roles that come in.

Handle Recruitment are looking for an ambitious Sales Manager to join our client, selling premium hospitality across six flagship Arts, Entertainment, and Tennis events and delivering unforgettable experiences for their clients.

West London | 4 Days a week in office

Salary - £35,000 to £40,000 Plus Commission

About the Role
Our client's Hospitality Department delivers outstanding experiences and generates revenue across some of London's most iconic events, including:

• Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
• Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
• Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role encompassing lead generation, proactive sales, client account management, and hands-on delivery at events. From Michelin-star dining packages to bespoke Christmas party experiences, no two days are the same.

The Ideal Candidate

• Genuine passion for live events and hospitality sales
• 3-4+ years proven sales experience, ideally in events, hospitality, or related industries
• Thrives in a fast-paced, client-focused environment
• Experience in managing teams and leadership
• Confident managing the full sales cycle and building lasting client relationships

This is an exciting opportunity to join a dynamic, high-performing team working on some of the UK's most loved events.

Key Responsibilities

• Maximise revenue to achieve/exceed event targets
• Meet deadlines and work effectively under pressure
• Maintain high activity levels (40+ dials/day, 5+ effective calls)
• Manage and lead a sales team to ensure targets are met
• Arrange and attend meetings with new and existing clients
• Proactively source leads from multiple channels
• Maintain and develop the sales database and client communications
• Collaborate with sales team and other internal departments (marketing, operations, accounts, PR)
• Contribute ideas to enhance events and identify new opportunities
• Translate marketing strategies into exhibitor sales benefits
• Maintain and update floor plans, sales sheets, and mailers
• Execute consistent sales communication schedules and follow-up processes
• Deliver excellent client service and on-site hospitality
• Ensure re-booking processes are followed to maintain event integrity
• Take ownership of tasks, manage agendas, and deliver independently

Key Results Areas

• Achieve and exceed personal and team sales targets
• Ensure lead and show targets are met/exceeded
• Maintain timely, high-quality client communications
• Deliver dependable, professional client service
• Contribute creatively to event content and client relationship development
• Maintain accurate weekly and monthly sales forecasting

Strengths & Skills

• Proven sales/event sales experience
• Strong IT competency, especially Microsoft Office
• Excellent telesales experience and results
• Experience in sales planning and managing teams
• Highly organised with strong attention to detail
• Excellent written and verbal communication
• Commercially aware yet client-focused
• Able to work under pressure and deliver results through others
• Initiative-driven, solution-oriented, and creative

Working arrangements

• Location: Chiswick Park, London
• Permanent contract, 9-5 pm
• Occasional weekend work at events (e.g., Taste of London, Hampton Court Palace Festival)
• Occasional travel for client meetings

Apply today to further your application to the next stage!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.