68 Hospitality jobs in Easton in Gordano

JOB OUTLINE

The Hospitality Catering Assistant role is to assist in the preparation and serving of food for a busy events venue and provide support to the Hospitality Manager in the running of the kitchen.

ABOUT ST GEORGE'S BRISTOL

St George's Bristol is one of the UK's leading concert halls, in a typical year welcoming around 120,000 visitors to the building and dozens of artists in a range of music genres and spoken word. We aim to create a diverse and sustainable programme of the world's finest musicians and thinkers, and to provide a vital platform for local amateur creators, as well as supporting the work of practitioners in grassroots, voluntary and learning contexts. We are also a registered charity, and our Learning and Participation programme engages with many children and young people each year through innovative creative projects and partnerships. To find out more about the work of St George's, please visit -

To find out more about the team at St George's, please visit –

ROLE OUTLINE

• Support the Hospitality Manager in running the kitchen
• Prepare lunch menu items for the daytime food operation to a high standard and in a timely fashion
• Assist in preparing mezze platters for evening pre-orders as required
• Prepare any event in-house catering for external clients as requested (buffets, pastry breakfasts etc.)
• Monitor food stock and wastage, and prepare and submit orders to Hospitality Manager
• Assist with Café Bar front of house service when required
• Ensure all food deliveries are correct and in temperature
• Maintain Kitchen cleanliness, adhering to health and safety standards and schedules
• Attend regular training on health & safety, company policies and food/drink training
• Co-ordinate the day to day kitchen operation
• Reporting of any maintenance issues arising within the workspace
• Support the Hospitality Manager and carry out any other duties as required by CEO and the organisation

INCLUSION POLICY

In acknowledgement that some voices are under-represented in the arts, we commit to interview every candidate who identifies as disabled and/or being from a culturally diverse background. If you identify in this way, we would be grateful if you could make this clear in your covering letter. We acknowledge that the term 'culturally diverse background' is imperfect and does not adequately represent all experiences or communities. We use it to refer to the cultural backgrounds which may be termed the Global Majority and/or Black, Asian and Minority Ethnic. We are reviewing the language we use to describe diversity and difference.

Experience

Proven work experience in a kitchen

Basic food hygiene

Face to face customer service in a cafe or bar setting

Skills and abilities

Implementation of policies and procedures

Knowledge of culinary and baking techniques

Knowledge of hygiene and health & safety regulations

Commitment to a high level of customer care

Ability to remain calm under pressure and undertake various tasks

Personal qualities

Ability to manage and prioritise tasks

Enthusiastic, organized, reliable and proactive approach to work

Friendly manner and ability to work with a wide range of people

Ability to work as part of a close-knit team

Passionate about food and hospitality

Hardworking, flexible and adaptable

Loyal and trustworthy

Please note. this position will consider Job Share applicants.

Job Type: Part-time

Pay: From £12.21 per hour

Expected hours: 15 – 26 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Ability to commute/relocate:

• Bristol, BS1 5RR: reliably commute or plan to relocate before starting work (required)

Experience:

• Kitchen: 1 year (required)

Work Location: In person

Expected start date: 13/10/2025

• Oversee daily operations of multiple hospitality establishments remotely.
• Develop and implement operational policies, procedures, and service standards.
• Ensure the highest levels of guest satisfaction and service quality.
• Manage departmental budgets, controlling costs and maximising profitability.
• Lead and motivate remote and on-site teams, fostering a positive and productive work environment.
• Monitor key performance indicators (KPIs) and implement strategies for improvement.
• Oversee inventory management and procurement processes.
• Ensure compliance with health, safety, and hygiene regulations.
• Collaborate with marketing and sales teams to drive revenue and occupancy.
• Implement technology solutions to enhance operational efficiency.

• Develop and implement strategic operational plans to enhance guest satisfaction and operational efficiency across all managed properties.
• Oversee the daily operations of various hospitality functions, including accommodation, food & beverage, events, and customer service.
• Lead, mentor, and motivate remote operational teams, fostering a culture of high performance and service excellence.
• Establish and maintain rigorous service standards, ensuring compliance with brand guidelines and regulatory requirements.
• Manage budgets, control costs, and optimize revenue generation opportunities.
• Conduct regular performance reviews and implement action plans to address areas for improvement.
• Collaborate with marketing and sales teams to develop and execute promotional strategies.
• Oversee inventory management and procurement processes for operational supplies.
• Analyze operational data and guest feedback to identify trends and implement service enhancements.
• Stay abreast of industry best practices, emerging technologies, and competitive landscapes in hospitality and tourism.
• Manage relationships with key suppliers and external partners.
• Ensure the effective implementation of health, safety, and security protocols across all operations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality operations management, with a strong focus on leadership.
• Proven success in managing multiple operational functions within the hospitality and tourism industry.
• Demonstrated ability to lead and develop high-performing teams in a remote or geographically dispersed environment.
• In-depth knowledge of hotel operations, F&B management, and customer service best practices.
• Strong financial acumen, with experience in budgeting, P&L management, and cost control.
• Excellent problem-solving, decision-making, and strategic planning skills.
• Exceptional communication, interpersonal, and presentation skills.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Ability to adapt to changing market conditions and operational demands.

• Oversee the day-to-day operations of multiple hospitality establishments.
• Develop and implement operational strategies to enhance efficiency and profitability.
• Manage budgets, control costs, and optimise resource allocation.
• Lead, train, and motivate a team of hospitality professionals.
• Ensure consistent delivery of high-quality customer service and guest experiences.
• Maintain compliance with health, safety, and licensing regulations.
• Monitor inventory levels and manage supplier relationships.
• Drive revenue growth and implement marketing initiatives.
• Resolve customer complaints and operational issues effectively.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality operations management, with multi-site experience preferred.
• Proven experience in financial management, budgeting, and cost control.
• Strong leadership and team management skills.
• In-depth knowledge of hospitality industry best practices and regulations.
• Excellent customer service and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficiency in relevant operational software and POS systems.

• Oversee the day-to-day operations of multiple hospitality establishments, ensuring high standards of service and efficiency.
• Develop and implement operational strategies to enhance guest satisfaction and maximise profitability.
• Manage budgets, control costs, and ensure financial targets are met.
• Lead, motivate, and develop teams across different locations, fostering a positive and high-performance culture.
• Develop and implement standard operating procedures (SOPs) for all areas of hospitality operations.
• Ensure compliance with all health, safety, hygiene, and licensing regulations.
• Monitor industry trends and implement innovative practices to stay competitive.
• Manage supplier relationships and negotiate contracts to optimise procurement.
• Conduct regular performance reviews and provide constructive feedback to on-site management teams.
• Oversee staff training and development programmes to ensure a high level of service delivery.
• Handle escalated guest complaints and ensure swift and satisfactory resolutions.
• Collaborate with marketing and sales teams to develop strategies for increasing revenue.
• Develop and manage operational plans, including staffing, inventory, and service delivery.
• Utilise technology and data analytics to improve operational efficiency and decision-making.
• Act as a key liaison between on-site teams and senior management.

• A degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality operations management, with experience overseeing multiple sites.
• Proven expertise in financial management, budgeting, and cost control within the hospitality sector.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to manage and develop diverse teams.
• In-depth knowledge of hospitality industry best practices, service standards, and operational requirements.
• Experience in event management and F&B operations is highly desirable.
• Proficiency in using hospitality management software and systems.
• Excellent problem-solving and decision-making abilities.
• Ability to work independently, prioritise effectively, and manage responsibilities in a remote capacity.
• Strong understanding of health, safety, and licensing regulations.
• A passion for delivering exceptional guest experiences.
• Flexibility to adapt to changing operational needs and market demands.
• Strong analytical skills to interpret performance data and implement improvements.
• A proactive and results-driven approach to operations management.

• Oversee and enhance the operational efficiency of various hospitality and tourism ventures.
• Develop and implement service standards, operational procedures, and best practices.
• Monitor guest feedback and implement strategies to improve overall guest satisfaction.
• Manage operational budgets, control costs, and ensure profitability across departments.
• Lead, train, and motivate remote teams to deliver outstanding service.
• Collaborate with marketing and sales teams to drive business growth and occupancy/bookings.
• Ensure compliance with health, safety, and hygiene regulations.
• Analyze operational data and performance metrics to identify trends and opportunities for improvement.
• Manage relationships with suppliers and third-party service providers.
• Drive innovation in service delivery and operational processes within the sector.

• Significant experience in a senior operations management role within the hospitality or tourism industry.
• Proven track record of success in improving operational efficiency and guest satisfaction.
• Strong understanding of front-of-house, back-of-house, and customer service operations.
• Excellent leadership, team management, and communication skills, adapted for remote interaction.
• Financial acumen, with experience in budgeting and P&L management.
• Proficiency in hospitality management software and systems.
• Ability to work independently, manage multiple projects, and thrive in a remote work setting.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• A passion for the hospitality industry and delivering exceptional guest experiences.

• Develop and implement strategic operational plans to achieve business goals and enhance guest satisfaction.
• Oversee the daily operations of multiple hospitality and tourism facilities, ensuring high standards of service, safety, and efficiency.
• Manage departmental budgets, control costs, and maximise revenue generation.
• Lead, mentor, and develop a diverse team of managers and staff across various functions.
• Ensure compliance with all relevant regulations, including health and safety, licensing, and employment laws.
• Drive continuous improvement initiatives to enhance operational processes and guest experiences.
• Build and maintain strong relationships with key stakeholders, suppliers, and partners.
• Conduct regular performance reviews and analyses of operational data to identify trends and opportunities.
• Develop and execute marketing and promotional strategies in collaboration with the marketing team.
• Champion a culture of excellence, guest-centricity, and employee engagement.
• Manage capital expenditure projects and oversee property maintenance and upgrades.
• Stay abreast of industry trends and best practices to maintain a competitive edge.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; MBA or equivalent preferred.
• Minimum of 10 years of progressive experience in hospitality and tourism operations, with at least 5 years in a senior management or director-level role.
• Proven track record of successfully managing large-scale operations and diverse teams.
• Strong financial acumen with experience in budgeting, P&L management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and implement strategic operational plans.
• In-depth knowledge of the hospitality and tourism industry landscape.
• Experience with hybrid work models and remote team management is advantageous.
• Strong analytical and problem-solving skills.
• Proficiency in relevant operational software and systems.
• Must be eligible to work in the UK.

• Leading and motivating remote teams across various hospitality sectors.
• Developing and refining operational procedures to enhance service quality and customer satisfaction.
• Monitoring financial performance, including revenue forecasting, expense control, and profitability analysis.
• Implementing innovative solutions to address operational challenges and leverage market opportunities.
• Ensuring compliance with all relevant health, safety, and regulatory standards.
• Collaborating with marketing and sales teams to drive business growth and brand development.
• Conducting regular performance reviews and providing constructive feedback to team members.
• Utilizing technology and data analytics to optimize operations and identify areas for improvement.
• Representing the company at industry events and networking opportunities.
  

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in hospitality operations management.
• Demonstrated success in managing P&L, budgeting, and financial reporting.
• Exceptional leadership and team-building abilities.
• Strong understanding of online booking systems, CRM software, and other relevant hospitality technologies.
• Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Proven ability to thrive in a remote work environment.
• Flexibility to travel occasionally for key meetings or events if required.