1524 Hospitality jobs in Farsley
Senior Hospitality Manager
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Key responsibilities include developing and implementing operational strategies to enhance service quality and guest satisfaction. You will be instrumental in managing budgets, controlling costs, and optimizing revenue streams. This role demands strong leadership skills, with the ability to motivate, train, and develop a dedicated team. You will also be responsible for ensuring compliance with all health, safety, and hygiene regulations. The Senior Hospitality Manager will play a pivotal role in maintaining brand standards and fostering a positive work environment.
We are looking for an individual with excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and suppliers. A proactive approach to problem-solving and a commitment to continuous improvement are essential. The candidate should be adept at managing multiple priorities in a fast-paced environment. Experience with property management systems (PMS) and other relevant hospitality software is highly desirable. A degree in Hospitality Management or a related field is preferred, along with at least 5 years of progressive management experience in the hospitality industry. If you are passionate about delivering outstanding service and have a flair for leadership, we encourage you to apply for this exciting opportunity to shape the future of our client's hospitality services in Bradford . This role requires your presence on-site to ensure the highest standards are met.
Hospitality Operations Supervisor
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The Operations Supervisor will be responsible for supervising front-of-house and back-of-house teams, ensuring adherence to service standards, managing inventory, and resolving guest issues. You will play a vital role in maintaining the reputation of the brand and contributing to the overall success of the hospitality venues. This position requires strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.
Key responsibilities include:
- Supervising daily operations, including guest check-in/check-out, food and beverage service, and event execution.
- Leading and motivating a team of hospitality staff, providing training and performance feedback.
- Ensuring all staff adhere to company standards for service, presentation, and hygiene.
- Managing inventory for F&B, amenities, and supplies, and conducting regular stock takes.
- Handling guest inquiries, requests, and resolving complaints promptly and professionally.
- Collaborating with the management team to develop and implement operational improvements.
- Ensuring compliance with health, safety, and licensing regulations.
- Assisting with staff scheduling and ensuring adequate coverage for all shifts.
- Maintaining a high standard of cleanliness and orderliness throughout the establishment.
- Contributing to a positive and efficient work environment for all team members.
The ideal candidate will have a background in hospitality or a related field, with at least 3 years of experience in a supervisory or junior management role within the hospitality industry. A relevant qualification in Hospitality Management is a plus. Excellent customer service skills, strong interpersonal abilities, and a keen eye for detail are essential. You should be comfortable working flexible hours, including evenings and weekends, as dictated by business needs. Experience with property management systems (PMS) and point-of-sale (POS) systems is advantageous. This is a hybrid role.
Hospitality Operations Supervisor
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Responsibilities:
- Supervise daily operations across various hospitality departments.
- Lead, train, and motivate a team of hospitality staff.
- Ensure exceptional customer service and guest satisfaction.
- Manage staff scheduling, performance, and development.
- Oversee inventory management and procurement for operational supplies.
- Maintain high standards of cleanliness, hygiene, and safety.
- Handle guest inquiries, feedback, and resolve complaints effectively.
- Implement and enforce company policies and procedures.
- Assist in financial reporting and budget adherence for operational areas.
- Contribute to operational improvements and efficiency initiatives.
- Minimum of 3 years of experience in hospitality supervision or management.
- Proven leadership and team management skills.
- Excellent customer service and interpersonal abilities.
- Strong organizational and multitasking capabilities.
- Familiarity with hospitality operations and industry best practices.
- Proficiency in PMS and POS systems is a plus.
Remote Hospitality Operations Coordinator
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Senior Hospitality Operations Manager
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Remote Hospitality Operations Manager
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Responsibilities:
- Develop, implement, and monitor operational policies and procedures to ensure consistent service delivery and quality standards.
- Oversee daily operations, including front desk, housekeeping, food and beverage, and event management, remotely.
- Conduct regular performance reviews of operational departments and staff, identifying areas for improvement and implementing training programs.
- Manage budgets, control costs, and identify opportunities for revenue enhancement across all managed properties.
- Ensure compliance with all health, safety, and hygiene regulations, as well as licensing requirements.
- Collaborate with marketing and sales teams to develop strategies for increasing occupancy and guest satisfaction.
- Utilize property management systems (PMS) and other operational software to monitor performance and identify trends.
- Handle escalated guest complaints and operational issues with professionalism and efficiency.
- Develop and maintain strong relationships with vendors, suppliers, and other stakeholders.
- Stay informed about industry trends, competitor activities, and best practices in hospitality management.
- Implement innovative solutions to enhance operational efficiency and guest experiences.
- Prepare regular operational reports for senior management, highlighting key performance indicators and strategic recommendations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 5-7 years of progressive experience in hotel management, operations management, or a similar role within the hospitality industry.
- Proven experience in managing multiple properties or diverse operational units remotely.
- Strong understanding of hotel operations, including F&B, revenue management, and guest services.
- Proficiency in using various Property Management Systems (PMS) and other hospitality software.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Demonstrated ability to drive operational excellence and achieve business objectives.
- Problem-solving skills and the ability to make sound decisions under pressure.
- Knowledge of health and safety regulations relevant to the hospitality sector.
- Experience with online travel agencies (OTAs) and booking platforms is beneficial.
Remote Hospitality Operations Specialist
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As a Remote Hospitality Operations Specialist, you will focus on optimizing guest experiences and streamlining operational processes across various hospitality ventures. You will work with a distributed team to implement best practices, manage customer feedback, and contribute to the strategic development of hospitality services. The ideal candidate will possess a deep understanding of hospitality operations, strong analytical skills, and exceptional communication abilities to foster positive relationships with teams and stakeholders in a remote environment.
Responsibilities:
- Analyze and improve operational procedures in hospitality settings.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage online reputation and customer feedback channels.
- Collaborate with property management teams to ensure high standards of service.
- Identify opportunities for cost reduction and revenue enhancement.
- Create and update operational manuals and training materials.
- Monitor industry trends and recommend innovative solutions.
- Assist in the planning and execution of special hospitality projects.
- Ensure compliance with health, safety, and hygiene regulations.
- Liaise with marketing and sales teams to support promotional activities.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 5 years of experience in the hospitality industry, with a focus on operations.
- Proven ability to manage and improve operational processes.
- Strong analytical and problem-solving skills.
- Excellent communication, customer service, and interpersonal skills.
- Proficiency in hospitality management software and CRM systems.
- Ability to work independently and manage responsibilities effectively in a remote setting.
- Understanding of the tourism industry landscape.
- Detail-oriented with a commitment to quality service.
- Experience in project coordination is a plus.
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Senior Hospitality Operations Manager
Posted today
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Responsibilities:
- Manage day-to-day operations of hospitality venues.
- Oversee staff performance, training, and development.
- Ensure high standards of customer service and guest satisfaction.
- Manage operational budgets, inventory, and cost control.
- Implement and enforce health, safety, and hygiene protocols.
- Resolve guest issues and operational challenges effectively.
- Contribute to operational strategy and process improvement.
- 6+ years of experience in hospitality operations management.
- Degree in Hospitality Management or Business Administration preferred.
- Proven leadership and staff management skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in hospitality management software (PMS, POS).
- Strong understanding of hospitality industry standards and regulations.
Senior Hospitality Operations Manager
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Key responsibilities include developing and implementing operational policies and procedures, managing budgets, and optimizing resource allocation. You will oversee staff recruitment, training, and performance management, fostering a positive and productive work environment. Vendor management, inventory control, and ensuring compliance with health, safety, and licensing regulations are also critical aspects of this role. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 7 years of progressive experience in hospitality operations management. Proven experience in multi-site management or managing diverse hospitality sectors is highly advantageous. Exceptional leadership, communication, and problem-solving skills are essential, as you will interact with diverse stakeholders, including guests, staff, suppliers, and senior management. This is a unique opportunity for a seasoned hospitality professional to take on a senior leadership role with the flexibility of remote work, contributing to the success of a prestigious hospitality group.
Responsibilities:
- Oversee and manage daily operations across various hospitality units.
- Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
- Manage departmental budgets, ensuring cost control and revenue maximization.
- Lead, train, and motivate operational teams to achieve high performance standards.
- Ensure compliance with all health, safety, sanitation, and liquor control regulations.
- Manage vendor relationships and negotiate contracts for supplies and services.
- Oversee inventory management and control, minimizing waste and optimizing stock levels.
- Develop and implement service standards and quality assurance programs.
- Address and resolve guest complaints and operational issues promptly and effectively.
- Collaborate with marketing and sales teams to drive business growth.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Proven track record of successful operational management in hotels, restaurants, or event venues.
- Strong financial acumen and experience managing budgets.
- Excellent leadership, team-building, and interpersonal skills.
- Proficiency in hospitality management software and POS systems.
- Deep understanding of customer service principles and operational best practices.
- Exceptional problem-solving and decision-making abilities.
- Ability to manage multiple priorities and work effectively in a remote setting.
Remote Hospitality Operations Coordinator
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- Coordinating with venue managers and staff to ensure operational readiness and smooth service delivery.
- Managing supplier relationships, including ordering and inventory management of supplies and equipment.
- Assisting with the development and implementation of operational procedures and standards.
- Monitoring operational performance metrics and reporting findings to management.
- Handling customer inquiries and feedback related to operations, escalating issues as necessary.
- Scheduling and coordinating staff rotas and training sessions remotely.
- Assisting with the onboarding process for new staff members.
- Maintaining databases and records related to operations, staff, and suppliers.
- Supporting marketing and social media efforts by coordinating content and promotions.
- Troubleshooting operational challenges and proposing effective solutions.