1524 Hospitality jobs in Farsley

Senior Hospitality Manager

BD1 1AA Bradford, Yorkshire and the Humber £45000 Annually WhatJobs

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full-time
Our client is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee the daily operations of a prestigious establishment in the heart of Bradford, West Yorkshire, UK . This is a critical role responsible for ensuring exceptional guest experiences, driving operational efficiency, and managing a diverse team. The ideal candidate will possess a proven track record in hospitality management, with a strong understanding of all aspects of hotel or restaurant operations, including front desk, food and beverage, housekeeping, and event management.

Key responsibilities include developing and implementing operational strategies to enhance service quality and guest satisfaction. You will be instrumental in managing budgets, controlling costs, and optimizing revenue streams. This role demands strong leadership skills, with the ability to motivate, train, and develop a dedicated team. You will also be responsible for ensuring compliance with all health, safety, and hygiene regulations. The Senior Hospitality Manager will play a pivotal role in maintaining brand standards and fostering a positive work environment.

We are looking for an individual with excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and suppliers. A proactive approach to problem-solving and a commitment to continuous improvement are essential. The candidate should be adept at managing multiple priorities in a fast-paced environment. Experience with property management systems (PMS) and other relevant hospitality software is highly desirable. A degree in Hospitality Management or a related field is preferred, along with at least 5 years of progressive management experience in the hospitality industry. If you are passionate about delivering outstanding service and have a flair for leadership, we encourage you to apply for this exciting opportunity to shape the future of our client's hospitality services in Bradford . This role requires your presence on-site to ensure the highest standards are met.
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Hospitality Operations Supervisor

BD1 1AA Bradford, Yorkshire and the Humber £30000 Annually WhatJobs

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full-time
Our client, a highly-regarded hospitality group, is looking for an enthusiastic and detail-oriented Hospitality Operations Supervisor to join their team. This role is based in Bradford, West Yorkshire, UK , and involves overseeing the seamless execution of daily operations within their establishments, ensuring exceptional guest experiences and efficient service delivery.

The Operations Supervisor will be responsible for supervising front-of-house and back-of-house teams, ensuring adherence to service standards, managing inventory, and resolving guest issues. You will play a vital role in maintaining the reputation of the brand and contributing to the overall success of the hospitality venues. This position requires strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Key responsibilities include:
  • Supervising daily operations, including guest check-in/check-out, food and beverage service, and event execution.
  • Leading and motivating a team of hospitality staff, providing training and performance feedback.
  • Ensuring all staff adhere to company standards for service, presentation, and hygiene.
  • Managing inventory for F&B, amenities, and supplies, and conducting regular stock takes.
  • Handling guest inquiries, requests, and resolving complaints promptly and professionally.
  • Collaborating with the management team to develop and implement operational improvements.
  • Ensuring compliance with health, safety, and licensing regulations.
  • Assisting with staff scheduling and ensuring adequate coverage for all shifts.
  • Maintaining a high standard of cleanliness and orderliness throughout the establishment.
  • Contributing to a positive and efficient work environment for all team members.

The ideal candidate will have a background in hospitality or a related field, with at least 3 years of experience in a supervisory or junior management role within the hospitality industry. A relevant qualification in Hospitality Management is a plus. Excellent customer service skills, strong interpersonal abilities, and a keen eye for detail are essential. You should be comfortable working flexible hours, including evenings and weekends, as dictated by business needs. Experience with property management systems (PMS) and point-of-sale (POS) systems is advantageous. This is a hybrid role.
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Hospitality Operations Supervisor

BD1 1AA Bradford, Yorkshire and the Humber £28000 Annually WhatJobs

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full-time
Our client, a renowned hospitality provider, is seeking a dynamic and customer-focused Hospitality Operations Supervisor to join their team in **Bradford, West Yorkshire, UK**. This role is essential for ensuring the smooth and efficient day-to-day running of their operations, delivering exceptional guest experiences. The Hospitality Operations Supervisor will be responsible for overseeing various departments, including front desk, food and beverage, and housekeeping, ensuring adherence to high standards of service and cleanliness. You will lead and motivate a team of hospitality staff, providing training, support, and performance management to foster a positive and productive work environment. Key duties include managing staff rotas, handling customer inquiries and complaints, maintaining inventory levels, and ensuring compliance with health and safety regulations. The ideal candidate will have a minimum of 3 years of experience in a supervisory or management role within the hospitality industry. Strong leadership qualities, excellent communication and interpersonal skills, and a passion for delivering outstanding customer service are essential. Experience with property management systems (PMS) and point-of-sale (POS) systems is highly desirable. You should possess excellent organizational skills, the ability to multitask effectively, and a keen eye for detail. This is a fantastic opportunity to take on a challenging role within a growing company, contribute to operational excellence, and develop your career in the vibrant hospitality sector. The role requires a hands-on approach and a commitment to exceeding guest expectations.
Responsibilities:
  • Supervise daily operations across various hospitality departments.
  • Lead, train, and motivate a team of hospitality staff.
  • Ensure exceptional customer service and guest satisfaction.
  • Manage staff scheduling, performance, and development.
  • Oversee inventory management and procurement for operational supplies.
  • Maintain high standards of cleanliness, hygiene, and safety.
  • Handle guest inquiries, feedback, and resolve complaints effectively.
  • Implement and enforce company policies and procedures.
  • Assist in financial reporting and budget adherence for operational areas.
  • Contribute to operational improvements and efficiency initiatives.
Qualifications:
  • Minimum of 3 years of experience in hospitality supervision or management.
  • Proven leadership and team management skills.
  • Excellent customer service and interpersonal abilities.
  • Strong organizational and multitasking capabilities.
  • Familiarity with hospitality operations and industry best practices.
  • Proficiency in PMS and POS systems is a plus.
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Remote Hospitality Operations Coordinator

BD1 1AD Bradford, Yorkshire and the Humber £32000 Annually WhatJobs

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full-time
Our client, a rapidly expanding boutique hotel group, is searching for a motivated and detail-oriented Remote Hospitality Operations Coordinator. This position is fully remote, offering the flexibility to work from anywhere in the UK. You will play a crucial role in ensuring the smooth and efficient operation of our hotel services, focusing on guest satisfaction and operational excellence. Your responsibilities will include managing online booking systems, coordinating with various departments (such as housekeeping, food and beverage, and front desk) to ensure seamless guest experiences, and handling guest inquiries and resolving issues via digital channels. You will be responsible for implementing and maintaining operational standards, creating and updating standard operating procedures, and assisting with staff scheduling and training coordination from a remote capacity. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks efficiently in a fast-paced environment. You will be tasked with monitoring guest feedback, identifying areas for improvement, and contributing to the development of new service initiatives. Proficiency in hospitality management software and online communication tools is essential. The ideal candidate will have a minimum of 3 years of experience in the hospitality industry, with at least 1 year in an operational or coordination role. A strong understanding of hotel operations, customer service principles, and online reputation management is required. Excellent organizational skills, attention to detail, and the ability to work autonomously are key. This is a fully remote position, requiring a reliable internet connection and a dedicated workspace. If you are passionate about hospitality and thrive in a remote work setting, this is the perfect opportunity for you.
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Senior Hospitality Operations Manager

LS1 1UR Leeds, Yorkshire and the Humber £65000 Annually WhatJobs

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full-time
Our client, a distinguished name in the hospitality sector, is seeking a Senior Hospitality Operations Manager for their fully remote team. This role is crucial for overseeing and optimizing the operational efficiency and guest experience across multiple properties or divisions, ensuring the highest standards of service delivery. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with health, safety, and licensing regulations. Key duties include leading and motivating remote operational teams, setting performance standards, analyzing operational data to identify areas for improvement, and implementing service enhancements. You will also be involved in strategic planning, stakeholder management, and driving initiatives to enhance customer satisfaction and loyalty. The ideal candidate will possess extensive experience in hospitality management, with a proven track record of success in operational leadership roles. A degree in Hospitality Management, Business Administration, or a related field is preferred. Strong understanding of hotel operations, food and beverage management, event planning, and customer service principles is essential. Exceptional leadership, communication, and problem-solving skills are vital for managing and motivating a dispersed team. The ability to work autonomously, manage complex operations remotely, and adapt to changing market demands is critical. This is a unique opportunity to shape operational excellence in the hospitality industry from anywhere.
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Remote Hospitality Operations Manager

LS1 4BB Leeds, Yorkshire and the Humber £50000 Annually WhatJobs

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full-time
Our client is seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee operations for their diverse portfolio of hospitality establishments. This is a fully remote role, allowing you to manage and optimize hotel, restaurant, and event venue operations from anywhere in the UK. You will be instrumental in setting operational standards, driving efficiency, enhancing guest experiences, and ensuring profitability across multiple locations.

Responsibilities:
  • Develop, implement, and monitor operational policies and procedures to ensure consistent service delivery and quality standards.
  • Oversee daily operations, including front desk, housekeeping, food and beverage, and event management, remotely.
  • Conduct regular performance reviews of operational departments and staff, identifying areas for improvement and implementing training programs.
  • Manage budgets, control costs, and identify opportunities for revenue enhancement across all managed properties.
  • Ensure compliance with all health, safety, and hygiene regulations, as well as licensing requirements.
  • Collaborate with marketing and sales teams to develop strategies for increasing occupancy and guest satisfaction.
  • Utilize property management systems (PMS) and other operational software to monitor performance and identify trends.
  • Handle escalated guest complaints and operational issues with professionalism and efficiency.
  • Develop and maintain strong relationships with vendors, suppliers, and other stakeholders.
  • Stay informed about industry trends, competitor activities, and best practices in hospitality management.
  • Implement innovative solutions to enhance operational efficiency and guest experiences.
  • Prepare regular operational reports for senior management, highlighting key performance indicators and strategic recommendations.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • A minimum of 5-7 years of progressive experience in hotel management, operations management, or a similar role within the hospitality industry.
  • Proven experience in managing multiple properties or diverse operational units remotely.
  • Strong understanding of hotel operations, including F&B, revenue management, and guest services.
  • Proficiency in using various Property Management Systems (PMS) and other hospitality software.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong financial acumen, including budgeting, P&L management, and cost control.
  • Demonstrated ability to drive operational excellence and achieve business objectives.
  • Problem-solving skills and the ability to make sound decisions under pressure.
  • Knowledge of health and safety regulations relevant to the hospitality sector.
  • Experience with online travel agencies (OTAs) and booking platforms is beneficial.
This is a unique opportunity to lead operational strategies in the dynamic hospitality sector while enjoying the flexibility of a remote role. Apply now to shape the future of our guest experiences.
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Remote Hospitality Operations Specialist

BD1 1AA Bradford, Yorkshire and the Humber £40000 Annually WhatJobs

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full-time
Our client, a prominent player in the hospitality and tourism sector, is looking for a dedicated and experienced Remote Hospitality Operations Specialist to enhance their service delivery and operational efficiency. This is a fully remote position, offering flexibility to work from anywhere.

As a Remote Hospitality Operations Specialist, you will focus on optimizing guest experiences and streamlining operational processes across various hospitality ventures. You will work with a distributed team to implement best practices, manage customer feedback, and contribute to the strategic development of hospitality services. The ideal candidate will possess a deep understanding of hospitality operations, strong analytical skills, and exceptional communication abilities to foster positive relationships with teams and stakeholders in a remote environment.

Responsibilities:
  • Analyze and improve operational procedures in hospitality settings.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Manage online reputation and customer feedback channels.
  • Collaborate with property management teams to ensure high standards of service.
  • Identify opportunities for cost reduction and revenue enhancement.
  • Create and update operational manuals and training materials.
  • Monitor industry trends and recommend innovative solutions.
  • Assist in the planning and execution of special hospitality projects.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Liaise with marketing and sales teams to support promotional activities.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • Minimum of 5 years of experience in the hospitality industry, with a focus on operations.
  • Proven ability to manage and improve operational processes.
  • Strong analytical and problem-solving skills.
  • Excellent communication, customer service, and interpersonal skills.
  • Proficiency in hospitality management software and CRM systems.
  • Ability to work independently and manage responsibilities effectively in a remote setting.
  • Understanding of the tourism industry landscape.
  • Detail-oriented with a commitment to quality service.
  • Experience in project coordination is a plus.
This is a rewarding opportunity to drive operational excellence and enhance guest experiences within the hospitality and tourism sector, all managed remotely.
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Senior Hospitality Operations Manager

LS1 1UR Leeds, Yorkshire and the Humber £45000 Annually WhatJobs

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full-time
Our client, a highly reputable group within the hospitality and tourism sector, is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee key operations in Leeds, West Yorkshire, UK . This role is instrumental in ensuring the delivery of exceptional guest experiences and maintaining operational excellence across various hospitality venues. You will be responsible for managing day-to-day operations, including staff supervision, service quality, inventory management, and budget adherence. The ideal candidate will possess a degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 6 years of progressive experience in hospitality management, with a strong focus on operations. Proven leadership skills, excellent customer service orientation, and a deep understanding of hotel, restaurant, or event management are essential. Experience with property management systems (PMS) and point-of-sale (POS) systems is highly desirable. Your responsibilities will include recruiting, training, and motivating operational staff; implementing and enforcing service standards; managing operational budgets and controlling costs; ensuring compliance with health, safety, and hygiene regulations; and resolving guest complaints effectively. You will also play a key role in developing and implementing operational improvements to enhance efficiency and profitability. Strong communication, interpersonal, and problem-solving skills are paramount. We are looking for a results-driven, proactive, and adaptable individual with a passion for delivering outstanding hospitality services. This is an on-site role requiring a hands-on approach to management. If you are a seasoned hospitality professional ready to take on a leadership position and contribute to the success of a growing organization, we encourage you to apply.
Responsibilities:
  • Manage day-to-day operations of hospitality venues.
  • Oversee staff performance, training, and development.
  • Ensure high standards of customer service and guest satisfaction.
  • Manage operational budgets, inventory, and cost control.
  • Implement and enforce health, safety, and hygiene protocols.
  • Resolve guest issues and operational challenges effectively.
  • Contribute to operational strategy and process improvement.
Qualifications:
  • 6+ years of experience in hospitality operations management.
  • Degree in Hospitality Management or Business Administration preferred.
  • Proven leadership and staff management skills.
  • Excellent customer service and problem-solving abilities.
  • Proficiency in hospitality management software (PMS, POS).
  • Strong understanding of hospitality industry standards and regulations.
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Senior Hospitality Operations Manager

BD1 1DA Bradford, Yorkshire and the Humber £50000 Annually WhatJobs

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full-time
Our client, a renowned leader in the hospitality industry, is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead their team in a fully remote capacity. This key role is responsible for overseeing the operational excellence and strategic development of hospitality services across various ventures. You will ensure the highest standards of customer service, operational efficiency, and profitability are met. This position requires a profound understanding of hotel, restaurant, or event management, with a strong focus on service delivery, staff training, and financial acumen. Your leadership will be instrumental in shaping memorable guest experiences and driving business growth.

Key responsibilities include developing and implementing operational policies and procedures, managing budgets, and optimizing resource allocation. You will oversee staff recruitment, training, and performance management, fostering a positive and productive work environment. Vendor management, inventory control, and ensuring compliance with health, safety, and licensing regulations are also critical aspects of this role. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 7 years of progressive experience in hospitality operations management. Proven experience in multi-site management or managing diverse hospitality sectors is highly advantageous. Exceptional leadership, communication, and problem-solving skills are essential, as you will interact with diverse stakeholders, including guests, staff, suppliers, and senior management. This is a unique opportunity for a seasoned hospitality professional to take on a senior leadership role with the flexibility of remote work, contributing to the success of a prestigious hospitality group.

Responsibilities:
  • Oversee and manage daily operations across various hospitality units.
  • Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
  • Manage departmental budgets, ensuring cost control and revenue maximization.
  • Lead, train, and motivate operational teams to achieve high performance standards.
  • Ensure compliance with all health, safety, sanitation, and liquor control regulations.
  • Manage vendor relationships and negotiate contracts for supplies and services.
  • Oversee inventory management and control, minimizing waste and optimizing stock levels.
  • Develop and implement service standards and quality assurance programs.
  • Address and resolve guest complaints and operational issues promptly and effectively.
  • Collaborate with marketing and sales teams to drive business growth.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality operations management.
  • Proven track record of successful operational management in hotels, restaurants, or event venues.
  • Strong financial acumen and experience managing budgets.
  • Excellent leadership, team-building, and interpersonal skills.
  • Proficiency in hospitality management software and POS systems.
  • Deep understanding of customer service principles and operational best practices.
  • Exceptional problem-solving and decision-making abilities.
  • Ability to manage multiple priorities and work effectively in a remote setting.
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Remote Hospitality Operations Coordinator

BD5 9EB Bradford, Yorkshire and the Humber £28000 Annually WhatJobs

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full-time
Our client, a rapidly growing hospitality group, is seeking a highly organized and proactive Remote Hospitality Operations Coordinator to manage and streamline operational processes across their diverse portfolio. This is a fully remote role, offering the flexibility to work from home. You will play a crucial role in ensuring the smooth day-to-day running of our client’s establishments by coordinating with on-site teams, suppliers, and management. Your responsibilities will encompass a wide range of administrative and operational support tasks, aimed at enhancing efficiency, maintaining quality standards, and contributing to an exceptional guest experience. This role requires excellent communication, strong organizational skills, and the ability to multitask effectively in a fast-paced environment. You will be the central point of contact for various operational queries and requirements. Key responsibilities include:
  • Coordinating with venue managers and staff to ensure operational readiness and smooth service delivery.
  • Managing supplier relationships, including ordering and inventory management of supplies and equipment.
  • Assisting with the development and implementation of operational procedures and standards.
  • Monitoring operational performance metrics and reporting findings to management.
  • Handling customer inquiries and feedback related to operations, escalating issues as necessary.
  • Scheduling and coordinating staff rotas and training sessions remotely.
  • Assisting with the onboarding process for new staff members.
  • Maintaining databases and records related to operations, staff, and suppliers.
  • Supporting marketing and social media efforts by coordinating content and promotions.
  • Troubleshooting operational challenges and proposing effective solutions.
The ideal candidate will have previous experience in hospitality operations, administration, or a similar coordination role. Strong organizational skills, attention to detail, and proficiency with various office software suites (Microsoft Office, Google Workspace) are essential. Experience with property management systems (PMS) or reservation software is a plus. Excellent communication and interpersonal skills are vital for liaising with diverse teams and stakeholders remotely. The ability to manage time effectively, prioritize tasks, and work independently with minimal supervision is crucial for this remote position. A passion for the hospitality industry and a commitment to operational excellence are highly valued.
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