131 Hospitality jobs in Featherstone
Hospitality Supervisor
Harrogate, Yorkshire and the Humber
Key Appointments UK Ltd
Posted today
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Job Description
Job Description
Hospitality Supervisor | Harrogate, North Yorkshire
£13.50 per hour | 37.5 hours per week (5 days over 7, including alternate weekends)
We are working on behalf of Harrogate Neighbours , a not-for-profit organisation known for its community spirit and commitment to providing exceptional care and support services for older people in Harrogate.
We're looking for a Hospitality Supervisor to play a k.
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0
Events & Hospitality Manager
S1 4EH Sheffield, Yorkshire and the Humber
£45000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, a prestigious and dynamic organization operating within the leisure and sports sector, is seeking a highly experienced and creative Events & Hospitality Manager to oversee the planning, execution, and delivery of exceptional events. This fully remote role requires a visionary leader with a flair for creating memorable experiences, managing multiple stakeholders, and ensuring seamless operational delivery from concept to completion. The successful candidate will be responsible for driving innovation in event offerings, maximizing revenue opportunities, and upholding the highest standards of client satisfaction.Location: Sheffield, South Yorkshire, UK (fully remote).
Key Responsibilities:
Key Responsibilities:
- Conceptualize, plan, and manage a diverse portfolio of events, including corporate functions, social gatherings, sporting events, and private celebrations.
- Develop detailed event proposals, budgets, and timelines, ensuring financial viability and adherence to project scopes.
- Source and manage relationships with vendors, suppliers, and external partners to secure necessary services and resources.
- Oversee the operational aspects of events, including logistics, catering, staffing, AV, and venue setup, ensuring flawless execution.
- Develop and implement strategies to enhance the guest experience, ensuring exceptional service delivery and client satisfaction.
- Manage event marketing and promotion efforts to drive attendance and achieve target objectives.
- Conduct post-event analysis, gathering feedback and identifying areas for improvement for future events.
- Collaborate with internal teams, including marketing, sales, and operations, to ensure cohesive event planning and delivery.
- Stay abreast of industry trends, innovations, and best practices in event management and hospitality.
- Manage and mentor event support staff, fostering a positive and high-performing team environment.
- Significant experience in event management and hospitality, with a proven track record of successfully delivering high-profile events.
- Demonstrated experience in budget management, financial forecasting, and profitability analysis.
- Excellent understanding of event logistics, planning, and execution across various event types.
- Strong leadership, communication, and interpersonal skills, with the ability to manage diverse teams and stakeholders effectively.
- Exceptional organizational and project management abilities, with meticulous attention to detail.
- Proficiency in event management software and virtual collaboration tools.
- Creative thinking and a passion for delivering innovative and engaging event experiences.
- Ability to work independently and manage multiple projects concurrently in a remote setting.
- Experience in the leisure or sports sector is a distinct advantage.
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field is preferred.
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1
Hospitality Operations Manager
BD1 1AA Bradford, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 10 days ago
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Job Description
Our client operates renowned establishments in the hospitality sector and is seeking a highly motivated and experienced Hospitality Operations Manager to join their team in Bradford, West Yorkshire, UK . This is a crucial role focused on ensuring the smooth and efficient day-to-day running of operations, delivering exceptional guest experiences, and driving profitability. The ideal candidate will have a proven track record in hospitality management, with strong leadership skills, a keen eye for detail, and a passion for service excellence. You will be responsible for managing staff, overseeing service delivery, maintaining high standards of quality and presentation, and contributing to the strategic growth of the business.
Key Responsibilities:
Qualifications and Skills:
Key Responsibilities:
- Oversee and manage all aspects of daily operations, ensuring seamless service delivery.
- Lead, train, and motivate a team of hospitality professionals, fostering a positive and productive work environment.
- Implement and enforce operational standards, policies, and procedures.
- Monitor and manage inventory, ensuring adequate supplies while minimizing waste.
- Develop and manage departmental budgets, controlling costs and maximizing revenue.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Collaborate with marketing and sales teams to develop promotions and drive business.
- Conduct regular performance reviews and provide ongoing coaching to staff.
- Analyze operational data and financial reports to identify areas for improvement.
- Maintain strong relationships with suppliers and vendors.
- Contribute to strategic planning and business development initiatives.
Qualifications and Skills:
- Proven experience in a management role within the hospitality industry (e.g., Hotel Manager, Restaurant Manager, Operations Manager).
- Strong understanding of hospitality operations, including F&B, front office, and housekeeping where applicable.
- Excellent leadership, team management, and interpersonal skills.
- Demonstrated ability to control costs, manage budgets, and drive revenue growth.
- Proficiency in using hospitality management software and POS systems.
- Exceptional customer service and problem-solving skills.
- Knowledge of health and safety regulations within the hospitality sector.
- Strong organizational and time management abilities.
- A passion for delivering outstanding guest experiences.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the operational needs of the business.
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2
Events & Hospitality Manager
LS1 1UR Leeds, Yorkshire and the Humber
£40000 Annually
WhatJobs
Posted 20 days ago
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Job Description
Our client is seeking a dynamic and experienced Events & Hospitality Manager to oversee their diverse range of hospitality services and events in Leeds, West Yorkshire, UK . This hybrid role requires a strategic thinker with a passion for delivering exceptional guest experiences, combining on-site management with administrative flexibility. You will be responsible for the planning, execution, and management of various events, from corporate functions to exclusive private gatherings, while also ensuring the highest standards of service within their hospitality venues.
Key Responsibilities:
Key Responsibilities:
- Plan, organize, and manage a portfolio of events from conception to completion, ensuring they are delivered on time, within budget, and to the highest standards.
- Develop and manage relationships with clients, understanding their needs and ensuring client satisfaction.
- Oversee all aspects of event logistics, including venue selection, catering, AV, entertainment, and staffing.
- Manage the operational aspects of hospitality venues, ensuring impeccable service delivery, ambiance, and guest comfort.
- Develop and implement menus, service standards, and operational procedures for catering and hospitality services.
- Manage budgets for events and hospitality operations, including forecasting, cost control, and financial reporting.
- Source and manage relationships with external vendors and suppliers, negotiating contracts and ensuring quality.
- Lead, train, and motivate event and hospitality staff, fostering a positive and professional work environment.
- Ensure compliance with all health, safety, food hygiene, and licensing regulations.
- Conduct post-event evaluations and report on successes, challenges, and areas for improvement.
- Contribute to marketing and promotional efforts for events and hospitality services.
- Stay abreast of industry trends and best practices in event management and hospitality.
- Proactively identify opportunities to enhance the guest experience and drive revenue.
- A Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in event management and/or hospitality operations, with a proven track record of successful event delivery.
- Strong understanding of catering, venue management, and customer service principles.
- Excellent planning, organizational, and project management skills.
- Proven ability to manage budgets and control costs effectively.
- Strong leadership, team management, and interpersonal skills.
- Exceptional communication and negotiation abilities.
- Proficiency in event management software and MS Office Suite.
- A creative flair with a keen eye for detail and quality.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- Experience in luxury or high-volume hospitality environments is desirable.
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3
Remote Hospitality Experience Designer
S1 1AB Sheffield, Yorkshire and the Humber
£45000 annum (pro-
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a creative and innovative Remote Hospitality Experience Designer to conceptualize and craft exceptional guest journeys. This fully remote position is ideal for a visionary who can blend digital innovation with exceptional service design to redefine the hospitality landscape. You will be responsible for designing seamless, memorable, and engaging experiences across various touchpoints for guests, from initial booking to post-stay engagement.
Responsibilities:
Qualifications:
This is a thrilling opportunity to shape the future of guest experiences in the hospitality sector, working flexibly from your own location. If you have a talent for creating magic moments and a deep understanding of the guest journey, we invite you to apply.
Responsibilities:
- Conceptualize and design end-to-end guest experiences that align with brand vision and customer needs.
- Map customer journeys, identifying key moments of truth and opportunities for enhancement.
- Develop innovative solutions for guest interactions, including digital platforms, in-room technology, and personalized services.
- Collaborate with cross-functional teams, including marketing, operations, and technology, to bring experiences to life.
- Conduct user research, including surveys, interviews, and focus groups, to gather insights into guest preferences and behaviors.
- Create detailed experience design documents, wireframes, prototypes, and service blueprints.
- Champion a customer-centric approach, ensuring all designs prioritize guest satisfaction and loyalty.
- Stay current with industry trends, emerging technologies, and best practices in service design and hospitality.
- Develop and present design concepts to stakeholders, articulating the value and rationale behind recommendations.
- Evaluate the effectiveness of implemented experiences and iterate based on feedback and performance data.
Qualifications:
- Proven experience in service design, experience design (XD), user experience (UX) design, or a related field, with a focus on the hospitality or tourism industry.
- Strong portfolio showcasing successful design projects, preferably within guest-focused environments.
- Expertise in journey mapping, user research methodologies, and prototyping tools.
- Excellent understanding of the hospitality industry, its operational nuances, and guest expectations.
- Creative thinking and problem-solving skills with a passion for innovation.
- Strong communication, presentation, and interpersonal skills.
- Ability to work effectively in a fully remote, collaborative team environment.
- Experience with digital tools for design and collaboration.
- A bachelor's degree in Design, Hospitality Management, Business, or a related field is preferred.
This is a thrilling opportunity to shape the future of guest experiences in the hospitality sector, working flexibly from your own location. If you have a talent for creating magic moments and a deep understanding of the guest journey, we invite you to apply.
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4
Senior Hospitality Operations Manager
BD1 4AA Bradford, Yorkshire and the Humber
£50000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an accomplished and strategic Senior Hospitality Operations Manager to oversee and optimise their diverse hospitality and tourism operations on a fully remote basis. This is a critical role for an experienced professional looking to leverage their expertise to drive efficiency, enhance guest experiences, and achieve significant business growth without the need for a physical office presence. You will be responsible for the strategic planning and day-to-day management of various hospitality ventures, including hotels, restaurants, and potentially tourist attractions. Your duties will involve developing operational strategies, managing budgets, implementing quality control measures, and ensuring exceptional service delivery across all touchpoints. You will collaborate closely with on-site management teams, using digital tools and communication platforms to provide guidance, monitor performance, and resolve issues effectively. The ideal candidate will possess a comprehensive understanding of the hospitality industry, including front-of-house, back-of-house, and customer service best practices. Proven experience in managing multiple venues or diverse operational areas is essential. Exceptional leadership, problem-solving, and analytical skills are required, alongside a strong aptitude for remote management and performance optimisation. A degree in Hospitality Management, Business Administration, or a related field is preferred. Significant experience in senior management roles within the hospitality sector is a must. You will be adept at leveraging technology to streamline operations and enhance guest satisfaction. This remote role offers the unique advantage of overseeing operations from anywhere, providing flexibility while driving high performance and innovation in the hospitality and tourism sector. You will be tasked with identifying new opportunities for growth and improvement, ensuring our client maintains a competitive edge. Embrace the opportunity to lead and innovate in the dynamic world of hospitality and tourism from a location of your choice.
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5
Remote Operations Lead - Hospitality
LS1 1UR Leeds, Yorkshire and the Humber
£50000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a leader in innovative hospitality solutions, is looking for a dedicated and experienced Remote Operations Lead to manage their operational workflow entirely from a remote location. This role is perfect for a proactive individual with a strong background in the hospitality sector who thrives in a distributed team environment. You will be responsible for overseeing and optimising daily operations, ensuring seamless service delivery, and supporting remote teams to achieve service excellence. This position requires exceptional organisational abilities, strong leadership skills, and a deep understanding of hospitality service standards and operational processes.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent professional experience. A minimum of 5 years of progressive experience in hospitality operations management is required, with at least 2 years in a leadership role. Proven experience in managing remote teams and remote operations is essential. Strong understanding of hospitality service standards, operational best practices, and financial management is critical. Excellent leadership, communication, problem-solving, and decision-making skills are paramount for this remote-first role. Proficiency in relevant operational software and communication platforms is expected. This is a unique opportunity to shape the operational future of a growing hospitality brand from a remote setting.
Key Responsibilities:
- Oversee and manage all remote operational activities within the hospitality division.
- Develop and implement strategies to enhance operational efficiency and service quality.
- Lead, mentor, and motivate a dispersed team of hospitality professionals, fostering a culture of excellence.
- Monitor key performance indicators (KPIs) and implement improvements to meet or exceed targets.
- Ensure adherence to all company policies, procedures, and service standards.
- Manage operational budgets and resource allocation effectively.
- Collaborate with cross-functional teams to support product development and service innovation.
- Resolve escalated customer service issues and implement preventative measures.
- Develop and maintain operational documentation and training materials.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Implement and manage technology solutions to support remote operations.
- Analyse operational data to identify trends and areas for improvement.
- Champion a positive and collaborative remote work environment.
- Manage vendor relationships related to operational tools and services.
- Ensure compliance with all relevant health, safety, and regulatory requirements.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent professional experience. A minimum of 5 years of progressive experience in hospitality operations management is required, with at least 2 years in a leadership role. Proven experience in managing remote teams and remote operations is essential. Strong understanding of hospitality service standards, operational best practices, and financial management is critical. Excellent leadership, communication, problem-solving, and decision-making skills are paramount for this remote-first role. Proficiency in relevant operational software and communication platforms is expected. This is a unique opportunity to shape the operational future of a growing hospitality brand from a remote setting.
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6
Hospitality Supervisor - Fine Dining
S1 1AA Sheffield, Yorkshire and the Humber
£28000 annum plus
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an experienced and charismatic Hospitality Supervisor to lead their dedicated front-of-house team in a prestigious fine dining establishment located in Sheffield, South Yorkshire, UK . This is a hands-on role focused on ensuring an exceptional guest experience.
As a Hospitality Supervisor, you will be responsible for overseeing daily operations, managing staff, and upholding the highest standards of service excellence. Your primary focus will be on ensuring that every guest receives attentive, personalized service from arrival to departure. You will motivate and guide your team, providing training and support to foster a positive and productive work environment. This role requires a strong leadership presence and a passion for delivering outstanding hospitality.
Key duties include supervising service staff, managing reservations, and ensuring the smooth flow of service during busy periods. You will handle guest inquiries, resolve complaints effectively, and proactively address any issues that may arise to ensure guest satisfaction. Your responsibilities will also include managing inventory for front-of-house supplies, coordinating with the kitchen and bar teams, and ensuring compliance with health, safety, and hygiene regulations. You will play a vital role in training new staff members, reinforcing service standards, and contributing to the overall success of the dining experience.
We are looking for a candidate with previous supervisory experience in a fine dining or high-end hospitality setting. A strong understanding of food and beverage service, wine knowledge, and excellent customer service skills are essential. You should possess strong leadership qualities, with the ability to motivate, train, and manage a team effectively. Excellent communication and interpersonal skills are required to interact positively with guests and staff. The ability to remain calm and composed under pressure, problem-solve effectively, and work collaboratively with other departments is crucial. A passion for the hospitality industry and a commitment to delivering memorable guest experiences are paramount.
Responsibilities:
As a Hospitality Supervisor, you will be responsible for overseeing daily operations, managing staff, and upholding the highest standards of service excellence. Your primary focus will be on ensuring that every guest receives attentive, personalized service from arrival to departure. You will motivate and guide your team, providing training and support to foster a positive and productive work environment. This role requires a strong leadership presence and a passion for delivering outstanding hospitality.
Key duties include supervising service staff, managing reservations, and ensuring the smooth flow of service during busy periods. You will handle guest inquiries, resolve complaints effectively, and proactively address any issues that may arise to ensure guest satisfaction. Your responsibilities will also include managing inventory for front-of-house supplies, coordinating with the kitchen and bar teams, and ensuring compliance with health, safety, and hygiene regulations. You will play a vital role in training new staff members, reinforcing service standards, and contributing to the overall success of the dining experience.
We are looking for a candidate with previous supervisory experience in a fine dining or high-end hospitality setting. A strong understanding of food and beverage service, wine knowledge, and excellent customer service skills are essential. You should possess strong leadership qualities, with the ability to motivate, train, and manage a team effectively. Excellent communication and interpersonal skills are required to interact positively with guests and staff. The ability to remain calm and composed under pressure, problem-solve effectively, and work collaboratively with other departments is crucial. A passion for the hospitality industry and a commitment to delivering memorable guest experiences are paramount.
Responsibilities:
- Supervise and lead the front-of-house service team.
- Ensure exceptional guest service and satisfaction.
- Manage daily operations, including reservations and seating.
- Train, mentor, and motivate service staff.
- Handle guest inquiries and resolve complaints effectively.
- Maintain high standards of presentation and cleanliness.
- Coordinate with kitchen and bar staff for seamless service.
- Manage inventory of F&B service supplies.
- Enforce health, safety, and hygiene policies.
- Contribute to a positive team environment and uphold service standards.
- Proven experience as a Hospitality Supervisor or similar role.
- Experience in fine dining or high-end hospitality required.
- Strong knowledge of food, beverage, and service standards.
- Excellent leadership and team management skills.
- Exceptional customer service and interpersonal abilities.
- Ability to work effectively under pressure.
- Strong problem-solving and decision-making capabilities.
- Good communication skills (verbal and written).
- Knowledge of health and safety regulations.
- Passion for delivering memorable guest experiences.
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7
Director of Hospitality Operations
BD1 1DH Bradford, Yorkshire and the Humber
£70000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a prestigious and rapidly expanding hotel group, is seeking a dynamic and results-oriented Director of Hospitality Operations to oversee and optimize the performance of their establishments in and around Bradford, West Yorkshire, UK . This senior leadership position requires a strategic thinker with a deep understanding of all facets of hotel operations, guest services, and financial management.
The Director of Hospitality Operations will be responsible for setting operational standards, driving service excellence, and ensuring consistent brand delivery across all managed properties. Key duties include developing and implementing strategic plans to achieve business objectives, managing budgets, controlling costs, and maximizing revenue through effective sales and marketing initiatives. You will lead, motivate, and develop a team of hotel managers and department heads, fostering a culture of high performance, teamwork, and exceptional guest satisfaction. This involves overseeing front office, housekeeping, food and beverage, events, and maintenance operations, ensuring seamless integration and efficient workflow. Ensuring compliance with health, safety, and licensing regulations, as well as upholding the company's reputation and values, are paramount. You will also be responsible for identifying opportunities for growth, implementing operational improvements, and staying abreast of industry trends and best practices to maintain a competitive edge.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 10 years of progressive experience in senior management roles within the hospitality industry, ideally with multi-property oversight. A proven track record of successfully managing hotel operations, driving profitability, and enhancing guest satisfaction is essential. Strong financial acumen, including P&L management and budgeting expertise, is required. Exceptional leadership, communication, and interpersonal skills are necessary to inspire teams and build strong relationships with stakeholders. Experience in menu engineering, event management, and property refurbishment projects would be advantageous. You should be adept at strategic planning, problem-solving, and implementing innovative solutions within a demanding operational environment. This role requires a dedicated leader committed to excellence, based at our client's key operational hub in Bradford, West Yorkshire, UK .
The Director of Hospitality Operations will be responsible for setting operational standards, driving service excellence, and ensuring consistent brand delivery across all managed properties. Key duties include developing and implementing strategic plans to achieve business objectives, managing budgets, controlling costs, and maximizing revenue through effective sales and marketing initiatives. You will lead, motivate, and develop a team of hotel managers and department heads, fostering a culture of high performance, teamwork, and exceptional guest satisfaction. This involves overseeing front office, housekeeping, food and beverage, events, and maintenance operations, ensuring seamless integration and efficient workflow. Ensuring compliance with health, safety, and licensing regulations, as well as upholding the company's reputation and values, are paramount. You will also be responsible for identifying opportunities for growth, implementing operational improvements, and staying abreast of industry trends and best practices to maintain a competitive edge.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 10 years of progressive experience in senior management roles within the hospitality industry, ideally with multi-property oversight. A proven track record of successfully managing hotel operations, driving profitability, and enhancing guest satisfaction is essential. Strong financial acumen, including P&L management and budgeting expertise, is required. Exceptional leadership, communication, and interpersonal skills are necessary to inspire teams and build strong relationships with stakeholders. Experience in menu engineering, event management, and property refurbishment projects would be advantageous. You should be adept at strategic planning, problem-solving, and implementing innovative solutions within a demanding operational environment. This role requires a dedicated leader committed to excellence, based at our client's key operational hub in Bradford, West Yorkshire, UK .
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8
Senior Hospitality Operations Manager
LS1 1BB Leeds, Yorkshire and the Humber
£60000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leader in the hospitality sector, is seeking an experienced and highly motivated Senior Hospitality Operations Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be instrumental in overseeing and optimizing the operational efficiency of various hospitality establishments, ensuring the highest standards of service delivery and guest satisfaction.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to enhance service quality and guest experiences.
- Manage budgets, forecast financial performance, and identify cost-saving opportunities.
- Oversee daily operations, including front desk, housekeeping, food and beverage, and event management.
- Lead, mentor, and develop a distributed team of hospitality professionals, fostering a culture of excellence and collaboration.
- Ensure compliance with all health, safety, and regulatory standards across all managed properties.
- Analyze operational data and generate comprehensive reports to inform decision-making.
- Collaborate with marketing and sales teams to drive revenue and enhance brand reputation.
- Manage relationships with vendors and suppliers, negotiating contracts to ensure favorable terms.
- Continuously research and implement industry best practices and innovative solutions.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Proven track record in hospitality management, with at least 5 years of experience in a senior role.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Exceptional leadership and team management skills, with experience managing remote teams.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in hospitality management software and MS Office Suite.
- Ability to adapt to a fast-paced, remote work environment and manage multiple priorities effectively.
- Demonstrated commitment to providing outstanding guest service.
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9