2028 Hospitality jobs in Greater Manchester
Hospitality Manager
Posted 361 days ago
Job Viewed
Job Description
If you are a motivated hospitality professional, with a knack for business development, this could be the perfect career move for you.
Our client is a premier hospitality provider located in the heart of Preston. They are dedicated to offering exceptional guest experiences and high-quality accommodation. They pride themselves on their personalised service and commitment to excellence. The business is seeking a dynamic and experienced Guest Manager with a strong background in hospitality and business development to join their team.
The Guest Manager, ideally with Business Development Experience, will play a critical role in enhancing guest satisfaction and driving direct bookings. This position requires a strategic thinker with a passion for hospitality and a proven track record in business development. The ideal candidate will be responsible for managing guest relations, improving guest experience, and developing strategies to increase direct bookings.
Your new job Guest Relations Management: – Oversee all aspects of guest experience from pre-arrival to post-departure.– Ensure high levels of guest satisfaction and address any concerns or complaints promptly.– Foster a welcoming and positive environment for all guests.– Implement and maintain guest feedback systems to improve service quality continuously. Business Development: – Develop and execute strategies to increase direct bookings through various channels including the company website, social media, and email marketing.– Identify and establish partnerships with travel agents, corporate clients, and other potential business partners.– Analyze market trends and competitor strategies to identify opportunities for growth.– Collaborate with the marketing team to create targeted campaigns and promotions to attract new guests and retain existing ones. Operational Excellence: – Monitor and manage the day-to-day operations to ensure seamless guest experiences.– Train and mentor staff to uphold the highest standards of customer service.– Implement and refine standard operating procedures to enhance efficiency and guest satisfaction.– Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met promptly and effectively. Financial Management: – Manage budgets related to guest services and business development initiatives.– Track and report on key performance indicators related to guest satisfaction and booking rates.– Optimize pricing strategies to maximize revenue and occupancy rates. Innovation and Improvement: – Stay up-to-date with industry trends and best practices.– Continuously seek ways to innovate and improve the guest experience.– Introduce new services and amenities based on guest feedback and market demand. Requirements– Ideally a degree in Hospitality Management, Business Administration, or a related field.– Minimum of 3-5 years of experience in a guest management role with a focus on business development.– Proven track record of increasing direct bookings and enhancing guest experience.– Strong leadership and team management skills.– Excellent communication and interpersonal skills.– Ability to analyze data and use insights to drive business decisions.– Proficiency in hotel management software and other relevant tools.Benefits – £30,000 per year plus benefits package.– Opportunity to work in a dynamic and growing company.– Collaborative and supportive work environment.– Chance to have a significant impact on guest experience and business growth.To apply for this job, you must already have the legal right to live permanently and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.
Hospitality and Catering Assessor
Posted 5 days ago
Job Viewed
Job Description
Location: A well-established general further education college in Greater Manchester (Ofsted rating: Good )
Contract: Permanent, Part‑Time (0.5 FTE)
Salary: £26,805 – £2,799 pro‑rata (Actual salary £1 402 – £1 400 approx for 0.5 FTE)
Role Overview Join a dynamic, values‑led college community as a Hospitality & Catering Trainer Assessor. You’ll deliver both group-based and workplace assessments for apprentices working towards Level 2–4 Hospitality & Catering standards.
Responsibilities include:
- Leading group delivery sessions and conducting workplace assessments for learners
- Carrying out progress reviews, developing SMART action plans, and supporting Functional Skills delivery if required
- Collaborating with employer partners and awarding bodies to shape and develop the college’s apprenticeship offer
- A recognised assessing qualification (e.g. A1, TAQA, or equivalent)
- A Level 4 or higher qualification in Catering or Hospitality
- Relevant industry experience with a passion for mentoring and developing others
- An interest in transitioning into education, even if you’re currently working in the sector part-time
- Experience delivering apprenticeship standards or working with learners in a training or educational setting
About the College This college is the largest provider of apprenticeships in Greater Manchester, working with over 1,500 employers across multiple sectors, including catering and hospitality. Ofsted rated the college 'Good' across all categories, highlighting its “ambitious curriculum”, “culture of mutual respect”, and strong contribution to local skills needs. Apprentices regularly progress successfully into employment and further study.
What We Offer
- Generous Pension Scheme: Access to the Teachers' Pension Scheme with excellent employer contributions
- Annual Leave: Competitive pro-rata annual leave entitlement, plus bank holidays and college closure days
- Professional Development: Continuous CPD opportunities and in-house training tailored to your role
- Supportive Culture: Work within a team committed to learner success and your professional growth
- Career Progression: Opportunities for advancement within a forward-thinking and expanding college
- Work-Life Balance: Part-time flexibility within a permanent role
Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The college will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.
Data Policy
Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Hospitality and Catering Assessor
Posted 8 days ago
Job Viewed
Job Description
Location: A well-established general further education college in Greater Manchester (Ofsted rating: Good )
Contract: Permanent, Part‑Time (0.5 FTE)
Salary: £26,805 – £2,799 pro‑rata (Actual salary £1 402 – £1 400 approx for 0.5 FTE)
Role Overview Join a dynamic, values‑led college community as a Hospitality & Catering Trainer Assessor. You’ll deliver both group-based and workplace assessments for apprentices working towards Level 2–4 Hospitality & Catering standards.
Responsibilities include:
- Leading group delivery sessions and conducting workplace assessments for learners
- Carrying out progress reviews, developing SMART action plans, and supporting Functional Skills delivery if required
- Collaborating with employer partners and awarding bodies to shape and develop the college’s apprenticeship offer
- A recognised assessing qualification (e.g. A1, TAQA, or equivalent)
- A Level 4 or higher qualification in Catering or Hospitality
- Relevant industry experience with a passion for mentoring and developing others
- An interest in transitioning into education, even if you’re currently working in the sector part-time
- Experience delivering apprenticeship standards or working with learners in a training or educational setting
About the College This college is the largest provider of apprenticeships in Greater Manchester, working with over 1,500 employers across multiple sectors, including catering and hospitality. Ofsted rated the college 'Good' across all categories, highlighting its “ambitious curriculum”, “culture of mutual respect”, and strong contribution to local skills needs. Apprentices regularly progress successfully into employment and further study.
What We Offer
- Generous Pension Scheme: Access to the Teachers' Pension Scheme with excellent employer contributions
- Annual Leave: Competitive pro-rata annual leave entitlement, plus bank holidays and college closure days
- Professional Development: Continuous CPD opportunities and in-house training tailored to your role
- Supportive Culture: Work within a team committed to learner success and your professional growth
- Career Progression: Opportunities for advancement within a forward-thinking and expanding college
- Work-Life Balance: Part-time flexibility within a permanent role
Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The college will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.
Data Policy
Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Hospitality Assistant Ad hoc/Bank - Cheadle
Posted 4 days ago
Job Viewed
Job Description
Hospitality Assistant required to work within our client's busy department store
Duties and Responsibilities:
- Keep all kitchen work surfaces (counters, sinks, stoves, walls, large equipment) clean and sanitised
- Sweep and mop floors
- Be ready to clean up spills to avoid hindering operations
- Wash cookware, utensils and cutlery
- Take out the rubbish
- Help with routine food prep tasks (such as peeling and chopping vegetables) when needed
- Strong time management skills to prioritize tasks effectively
- Excellent organizational skills with attention to detail
- Willingness to learn new skills and adapt to changing priorities
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
Level 1 Food and Hygiene Certificate required
We are seeking a reliable and dedicated Kitchen Porter/hospitality assistant who can work efficiently in a fast-paced retail environment.
The ideal candidate will preferably have some experience working within the catering industry.
Benefits:
- Flexible working days (dependant on demand)
- Holiday pay
- Pension opportunities
- On site training
This is a great opportunity to join our amazing agency team of temporary workers, making a difference within one of the UK's leading high end retailers. If you meet the requirements for this position and are looking for an exciting opportunity in the retail industry, please apply today!
Job Types: Temporary contract, Zero hours contract
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Do you hold a valid photo ID?
Hospitality Assistant Ad hoc/Bank - Cheadle
Posted 4 days ago
Job Viewed
Job Description
Hospitality Assistant required to work within our client's busy department store
Duties and Responsibilities:
- Keep all kitchen work surfaces (counters, sinks, stoves, walls, large equipment) clean and sanitised
- Sweep and mop floors
- Be ready to clean up spills to avoid hindering operations
- Wash cookware, utensils and cutlery
- Take out the rubbish
- Help with routine food prep tasks (such as peeling and chopping vegetables) when needed
- Strong time management skills to prioritize tasks effectively
- Excellent organizational skills with attention to detail
- Willingness to learn new skills and adapt to changing priorities
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
Level 1 Food and Hygiene Certificate required
We are seeking a reliable and dedicated Kitchen Porter/hospitality assistant who can work efficiently in a fast-paced retail environment.
The ideal candidate will preferably have some experience working within the catering industry.
Benefits:
- Flexible working days (dependant on demand)
- Holiday pay
- Pension opportunities
- On site training
This is a great opportunity to join our amazing agency team of temporary workers, making a difference within one of the UK's leading high end retailers. If you meet the requirements for this position and are looking for an exciting opportunity in the retail industry, please apply today!
Job Types: Temporary contract, Zero hours contract
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Do you hold a valid photo ID?
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!
What will you be doing as a Customer Service Advisor?
- Greeting and welcoming customers with a friendly, professional approach
- Understanding customer needs and recommending the best rental options
- Processing bookings, rental agreements, and payments accurately
- Conducting vehicle inspections and completing necessary documentation
- Promoting add-on services to increase sales and enhance the customer experience
- Handling queries and complaints promptly and professionally
- Working closely with your team to manage fleet availability and maintenance
We would LOVE to hear from you if you have experience as a:
- Customer Service Advisor
- Rental Sales Consultant
- Sales Assistant
- Customer Sales Advisor
- Vehicle Rental Consultant
If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!
What will you get in return for your work as a Customer Service Advisor?
- Competitive salary of 28,665 plus excellent bonus incentives from up-selling
- 28 days holiday including bank holidays
- Mobility options including company car schemes
- Health insurance after two years service
- Company pension scheme and death in service cover
- Uniform provided and employee discounts
- Regular team events and ongoing training opportunities
- Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service Advisor
Posted 1 day ago
Job Viewed
Job Description
Customer Service and Sales Advisor
Monday- Friday (Work from home 2 days per week)
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary focus will be to assist customers with their inquiries, resolve issues, and ensure a positive experience with our company. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or live chat.
- Upsell
- Convert calls to sales
- Provide accurate information regarding products and services.
- Assist customers in resolving issues or complaints in a professional manner.
- Maintain detailed records of customer interactions and transactions.
- Follow up with customers to ensure their needs are met.
- Stay updated on product knowledge and company policies to provide informed assistance.
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Customer Service Assistant
Posted 2 days ago
Job Viewed
Job Description
Job Title: Customer Service Assistant
Duration: 12 months
Location: Manchester/Hybrid (four days per week in the office)
Salary: 15.99 per hour PAYE
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!
About the Role:
As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:
- Responding to client inquiries with a cheerful and professional attitude.
- Ensuring all tasks are completed on time and with attention to detail.
- Following established procedures meticulously and reporting any discrepancies.
- Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
- Escalating issues appropriately to ensure swift resolution.
What We're Looking For:
We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:
- Excellent verbal and written communication skills.
- Strong organisational skills and the ability to multitask.
- A proactive approach to problem-solving.
- Previous experience in customer service, preferably in the banking or financial sector, is a plus.
If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.
Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Pontoon is an equal opportunities employer and an employment consultancy.
Customer Service Assistant
Posted 2 days ago
Job Viewed
Job Description
Job Title: Customer Service Assistant
Duration: 12 months
Location: Manchester/Hybrid (four days per week in the office)
Salary: 24000 per annum
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!
About the Role:
As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:
- Responding to client inquiries with a cheerful and professional attitude.
- Ensuring all tasks are completed on time and with attention to detail.
- Following established procedures meticulously and reporting any discrepancies.
- Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
- Escalating issues appropriately to ensure swift resolution.
What We're Looking For:
We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:
- Excellent verbal and written communication skills.
- Strong organisational skills and the ability to multitask.
- A proactive approach to problem-solving.
- Previous experience in customer service, preferably in the banking or financial sector, is a plus.
If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.
Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Pontoon is an equal opportunities employer and an employment consultancy.
Customer Service Administrator
Posted 3 days ago
Job Viewed
Job Description
FRENCH SELECTION (FS)
Customer Service Administrator
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8191CS
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8191CS
The company:
A long-standing British manufacturer with international operations and a key focus on sustainability.
Main duties:
To provide outstanding customer service to clients and support the Export department.
The role:
- To respond to customer enquiries in a timely manner to ensure any issues are resolved
- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
- To process orders through the system and follow up as necessary
- To support internal departments with product or stock information
- To ensure customer information is recorded accurately and update on they system when necessary
- To monitor outstanding orders and follow up accordingly
The candidate:
- Previous customer service experience - Essential
- Additional European languages is beneficial (French, Spanish, German or Italian)
- Excellent communication and interpersonal skills
- Dynamic, confident and motivated candidate
- IT literate
The salary: £27,000 per annum plus bonus
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.