66 Hospitality jobs in Greater Manchester
Remote Hospitality Operations Manager
M1 1AN Manchester, North West
£50000 Annually
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Posted today
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Job Description
Our client, a leading innovator in the hospitality sector, is seeking a strategic and experienced Remote Hospitality Operations Manager to oversee and optimize operations across multiple properties. This fully remote role offers the unique opportunity to manage diverse hospitality venues without the need for constant on-site presence. You will be responsible for developing and implementing operational strategies, ensuring exceptional guest experiences, managing budgets, and driving revenue growth. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership skills, and a proven ability to manage remote teams and diverse operational challenges. You will leverage technology and data analysis to monitor performance, identify areas for improvement, and implement best practices across all managed locations. Your focus will be on maintaining high standards of service, operational efficiency, and profitability.
Key Responsibilities:
Qualifications:
This is an exciting and challenging role for a forward-thinking hospitality professional looking to leverage technology and remote management to drive success. If you are a results-oriented leader with a passion for hospitality excellence, we invite you to apply.
Key Responsibilities:
- Develop and execute operational strategies to enhance guest satisfaction, service quality, and operational efficiency.
- Oversee day-to-day operations of multiple hospitality establishments from a remote capacity.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Implement and maintain high standards of service delivery and guest experience across all properties.
- Lead, motivate, and manage remote teams, including front-of-house, back-of-house, and support staff.
- Monitor operational performance using key metrics and analytics, identifying trends and implementing corrective actions.
- Ensure compliance with all relevant health, safety, licensing, and employment regulations.
- Develop and implement training programs to enhance staff performance and professional development.
- Manage relationships with key suppliers and vendors, negotiating contracts and ensuring value for money.
- Conduct regular remote performance reviews and provide constructive feedback to teams.
- Drive innovation in service delivery and operational processes.
- Stay abreast of industry trends, competitor activities, and emerging technologies in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Extensive experience in hospitality management, with a proven track record of success in operational leadership.
- Demonstrated ability to manage multiple locations and remote teams effectively.
- Strong financial acumen, including budget management and P&L responsibility.
- Excellent understanding of guest service principles and operational best practices in the hospitality industry.
- Proficiency in hospitality management software and data analysis tools.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to work independently, make strategic decisions, and manage priorities effectively in a remote setting.
- Adaptability and a proactive approach to problem-solving.
- A passion for the hospitality industry and delivering outstanding guest experiences.
This is an exciting and challenging role for a forward-thinking hospitality professional looking to leverage technology and remote management to drive success. If you are a results-oriented leader with a passion for hospitality excellence, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
0
Remote Hospitality Operations Manager
M1 1AN Manchester, North West
£50000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a dynamic force in the hospitality sector, is seeking an experienced and adaptable Operations Manager to lead and optimize its remote operational functions. This is a fully remote position, offering a unique opportunity to manage hospitality operations from anywhere in the UK. You will be responsible for ensuring seamless service delivery, implementing efficient operational processes, and maintaining high standards of customer satisfaction across all touchpoints. The ideal candidate possesses a strong background in hospitality management, excellent leadership skills, and a proven ability to drive operational excellence in a distributed environment.
Key Responsibilities:
This role is ideal for a seasoned hospitality professional who thrives on challenges and enjoys building and leading high-performing remote teams. You will have the autonomy to shape operational strategies and make a direct impact on the success of the business. The fully remote nature of this position provides an excellent work-life balance and the freedom to manage your workday effectively.
Location: This role is fully remote.
Qualifications:
Key Responsibilities:
- Oversee and manage day-to-day remote operational activities within the hospitality domain.
- Develop and implement strategies to enhance service quality, guest satisfaction, and operational efficiency.
- Manage staffing levels, schedules, and performance for remote operational teams.
- Ensure compliance with all relevant health, safety, and hygiene regulations.
- Monitor operational budgets and control costs effectively.
- Implement and refine standard operating procedures (SOPs) for all operational functions.
- Utilize technology and data analytics to track performance, identify trends, and drive continuous improvement.
- Manage relationships with vendors and suppliers, ensuring optimal service delivery.
- Train and mentor remote team members, fostering a positive and high-performance work culture.
- Respond to and resolve operational issues and customer complaints promptly and effectively.
This role is ideal for a seasoned hospitality professional who thrives on challenges and enjoys building and leading high-performing remote teams. You will have the autonomy to shape operational strategies and make a direct impact on the success of the business. The fully remote nature of this position provides an excellent work-life balance and the freedom to manage your workday effectively.
Location: This role is fully remote.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hospitality operations management, with demonstrable experience managing remote teams or distributed operations.
- Proven track record of improving operational efficiency and customer satisfaction.
- Strong understanding of P&L management and budget control within the hospitality industry.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using operational management software and virtual collaboration tools.
- Ability to problem-solve effectively and make sound decisions under pressure.
- Knowledge of health, safety, and regulatory requirements in the hospitality sector.
- Experience in developing and implementing SOPs.
- Adaptability and a proactive approach to managing remote operations.
This advertiser has chosen not to accept applicants from your region.
1
Remote Hospitality Operations Specialist
M1 6FQ Manchester, North West
£45000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is looking for a highly organized and experienced Remote Hospitality Operations Specialist to join their innovative team. This role is fully remote, offering the flexibility to work from anywhere within the UK. You will be instrumental in optimizing the operational efficiency of our hospitality services, focusing on enhancing guest experiences and streamlining internal processes. Your responsibilities will include developing and implementing best practices for service delivery, managing supplier relationships, and ensuring compliance with industry standards and regulations. You will also be involved in data analysis to identify areas for improvement, prepare operational reports, and propose strategic solutions. The ideal candidate will possess a deep understanding of the hospitality sector, gained through significant experience in operations management, hotel management, or a similar field. Strong project management skills, coupled with proficiency in operational software and tools, are essential. You should be adept at remote collaboration, utilizing various communication platforms effectively to liaise with internal teams and external partners. Excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges are key. A degree in Hospitality Management, Business Administration, or a related discipline is preferred. If you are passionate about service excellence, possess a strategic mindset, and thrive in a remote work environment, this opportunity to shape the future of our hospitality operations is perfect for you. This role does not require you to be based in Manchester .
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Operations Coordinator
M1 6EU Manchester, North West
£30000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a rapidly expanding global hospitality group, is seeking a proactive and organized Remote Hospitality Operations Coordinator to join their entirely remote operations team. This role is crucial for ensuring seamless coordination across various hospitality services, from booking management to guest services support, all managed digitally. You will be the central hub for operational tasks, working closely with property managers, guest relations teams, and third-party vendors to maintain high standards of service delivery. This position requires exceptional organizational skills, a keen eye for detail, and a passion for the hospitality industry, all while working from the comfort of your home office anywhere in the UK.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to contribute to a leading hospitality brand while enjoying the flexibility of a fully remote position. If you are a dedicated professional with a passion for excellence in hospitality operations, we invite you to apply.
Key Responsibilities:
- Coordinate operational activities for multiple hospitality properties, ensuring smooth daily functioning.
- Manage and optimize booking systems, inventory, and resource allocation.
- Serve as a primary point of contact for operational inquiries from property teams and guests.
- Liaise with vendors and service providers to ensure timely delivery of goods and services.
- Develop and implement standard operating procedures to enhance efficiency and guest satisfaction.
- Monitor guest feedback and operational performance metrics, identifying areas for improvement.
- Assist in the onboarding and training of new property staff on operational systems and procedures.
- Manage digital communication channels and ensure prompt responses to inquiries.
- Maintain accurate operational records and generate reports as required.
- Support the implementation of new technologies and operational initiatives.
- Collaborate with marketing and sales teams to ensure operational readiness for promotions and events.
- Troubleshoot and resolve operational challenges in a timely and effective manner.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent relevant experience.
- Minimum of 3 years of experience in hospitality operations, coordination, or a similar role.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent organizational and time-management skills.
- Strong understanding of hotel or serviced accommodation operations and guest service principles.
- Proficiency in using property management systems (PMS), booking platforms, and office productivity software.
- Exceptional communication and interpersonal skills, with the ability to build rapport remotely.
- A proactive and problem-solving mindset.
- Ability to work independently and as part of a distributed team.
- Detail-oriented with a commitment to high-quality service delivery.
- Experience with remote work tools and collaboration platforms is essential.
This is an exciting opportunity to contribute to a leading hospitality brand while enjoying the flexibility of a fully remote position. If you are a dedicated professional with a passion for excellence in hospitality operations, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
3
Remote Hospitality Operations Manager
M1 1GN Manchester, North West
£45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and adaptable Hospitality Operations Manager to lead their operations team in a fully remote capacity. This is a unique opportunity to manage and optimize hospitality services and guest experiences from anywhere, contributing to the strategic direction and operational efficiency of the business. You will oversee service delivery, implement best practices, manage remote teams, and ensure the highest standards of customer satisfaction. This role requires a proactive approach, excellent leadership skills, and a deep understanding of the hospitality industry's remote operational challenges and opportunities.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement operational strategies to enhance service delivery and guest satisfaction.
- Oversee the day-to-day operations of remote teams, ensuring efficiency and effectiveness.
- Manage and mentor a geographically dispersed team of hospitality professionals.
- Implement and maintain high standards of quality and service across all touchpoints.
- Develop and manage operational budgets, controlling costs and identifying areas for savings.
- Ensure compliance with health, safety, and regulatory standards.
- Monitor key performance indicators (KPIs) and analyse operational data to identify trends and areas for improvement.
- Collaborate with sales, marketing, and customer service teams to ensure a seamless guest experience.
- Implement innovative solutions and technologies to improve operational processes and guest engagement.
- Handle escalated customer concerns and resolve issues effectively.
- Conduct regular performance reviews and provide ongoing coaching and development to team members.
- Stay informed about industry best practices and emerging trends in hospitality management.
- Foster a positive and productive remote work culture.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management, with a proven track record of operational leadership.
- Experience in managing remote teams and distributed operations is essential.
- Strong understanding of hospitality operations, service standards, and guest relations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in operational management software and virtual collaboration tools.
- Strong analytical and problem-solving abilities with a data-driven approach.
- Ability to develop and manage budgets and control costs.
- Knowledge of health and safety regulations in the hospitality sector.
- Demonstrated ability to drive service excellence and customer satisfaction.
- Experience in conflict resolution and crisis management.
- Adaptability and resilience in a dynamic operational environment.
This advertiser has chosen not to accept applicants from your region.
4
Remote Hospitality Operations Manager
M1 1AA Manchester, North West
£50000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group renowned for its exceptional service and unique experiences, is seeking a highly motivated and experienced Remote Hospitality Operations Manager. This is a unique opportunity to oversee and enhance the operational efficiency of various hospitality venues from a remote location. You will be responsible for driving standards, optimizing service delivery, and ensuring consistent brand excellence across multiple establishments, all while working from home.
The ideal candidate will have a proven track record in managing high-volume hospitality operations, such as hotels, restaurants, or resorts. You will be adept at developing and implementing operational policies and procedures, ensuring compliance with health, safety, and hygiene regulations. Your role will involve performance analysis, identifying areas for improvement, and implementing strategic solutions to enhance customer satisfaction and profitability. You will liaise closely with on-site management teams, providing guidance, support, and ensuring adherence to company standards. The ability to effectively communicate, motivate, and lead teams remotely is essential.
Key responsibilities include managing budgets, controlling costs, and optimizing resource allocation. You will also play a crucial role in training and developing staff, fostering a culture of continuous improvement and guest-centric service. Experience with property management systems (PMS) and other hospitality technology is advantageous. Strong analytical, problem-solving, and decision-making skills are paramount. This role requires a self-starter with exceptional organizational abilities, a keen eye for detail, and the capacity to manage multiple priorities effectively in a remote work environment. If you are a passionate hospitality professional with a strategic mindset and a desire to drive operational excellence from a distance, we invite you to apply.
Key Responsibilities:
The ideal candidate will have a proven track record in managing high-volume hospitality operations, such as hotels, restaurants, or resorts. You will be adept at developing and implementing operational policies and procedures, ensuring compliance with health, safety, and hygiene regulations. Your role will involve performance analysis, identifying areas for improvement, and implementing strategic solutions to enhance customer satisfaction and profitability. You will liaise closely with on-site management teams, providing guidance, support, and ensuring adherence to company standards. The ability to effectively communicate, motivate, and lead teams remotely is essential.
Key responsibilities include managing budgets, controlling costs, and optimizing resource allocation. You will also play a crucial role in training and developing staff, fostering a culture of continuous improvement and guest-centric service. Experience with property management systems (PMS) and other hospitality technology is advantageous. Strong analytical, problem-solving, and decision-making skills are paramount. This role requires a self-starter with exceptional organizational abilities, a keen eye for detail, and the capacity to manage multiple priorities effectively in a remote work environment. If you are a passionate hospitality professional with a strategic mindset and a desire to drive operational excellence from a distance, we invite you to apply.
Key Responsibilities:
- Oversee daily operations of multiple hospitality venues remotely.
- Develop and implement operational standards and procedures.
- Monitor and analyze key performance indicators (KPIs) for each venue.
- Drive initiatives to improve guest satisfaction and service quality.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage operational budgets and control costs effectively.
- Support and guide on-site management teams.
- Implement staff training and development programs.
- Identify opportunities for operational efficiency and service enhancement.
- Maintain consistent brand standards across all properties.
- Significant experience (5+ years) in hospitality management, with a focus on operations.
- Proven ability to manage multiple sites or a large-scale operation.
- Strong understanding of hotel, restaurant, or resort operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial management and budgeting.
- Experience with property management systems (PMS) and other hospitality software.
- Strong analytical and problem-solving capabilities.
- Ability to work autonomously and manage priorities effectively in a remote setting.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
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5
Remote Senior Hospitality Consultant
M3 1EU Manchester, North West
£70000 annum (pro-
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group renowned for its exceptional guest experiences, is seeking a highly experienced and discerning Senior Hospitality Consultant to join their fully remote team. This is a unique opportunity to leverage your extensive expertise in the industry to advise on and drive significant improvements in operations, service delivery, and strategic development across their portfolio of establishments. You will be instrumental in shaping strategies that enhance guest satisfaction, operational efficiency, and profitability. The ideal candidate will possess a deep and nuanced understanding of the hospitality landscape, encompassing everything from front-of-house operations and back-of-house management to marketing, revenue management, and human resources. You will conduct comprehensive analyses of existing operations, identify areas for enhancement, and develop bespoke solutions tailored to the specific needs of each establishment. This role requires exceptional analytical, problem-solving, and strategic planning skills. You will collaborate closely with executive leadership, property management teams, and other stakeholders, providing expert guidance and recommendations. Excellent communication and presentation skills are essential, as you will be articulating complex strategies and insights effectively to diverse audiences. The ability to work independently, manage multiple projects concurrently, and maintain a high level of professionalism in a remote setting is paramount. You will be responsible for benchmarking best practices, driving innovation in guest services, and ensuring adherence to the highest standards of quality and service excellence. This position offers the flexibility of remote work combined with the challenge of contributing to the success of a leading name in the hospitality sector. You will play a pivotal role in refining operational procedures, optimizing guest experiences, and contributing to the sustained growth and reputation of the group. Developing and implementing training programs for staff to elevate service standards will be a key focus.
Responsibilities:
Responsibilities:
- Provide expert consulting services on hospitality operations and strategy.
- Conduct in-depth analysis of current operations, identifying strengths and weaknesses.
- Develop and implement customized improvement plans for guest satisfaction and efficiency.
- Advise on best practices in service delivery, revenue management, and marketing.
- Collaborate with property management and executive teams.
- Prepare comprehensive reports and presentations of findings and recommendations.
- Benchmark industry trends and recommend innovative solutions.
- Ensure adherence to brand standards and service excellence.
- Manage multiple consulting projects simultaneously in a remote environment.
- Contribute to the development of new hospitality concepts and initiatives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Extensive experience (10+ years) in senior management roles within the hospitality industry (hotels, resorts, restaurants).
- Proven track record of successful operational improvements and strategic planning.
- In-depth knowledge of all facets of hotel/restaurant operations.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Outstanding communication, presentation, and interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Strong understanding of financial management and revenue optimization in hospitality.
- Experience with hotel management software and systems.
- Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Hospitality Operations Manager
M1 1AA Manchester, North West
£50000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a renowned name in the hospitality industry, is seeking an experienced and forward-thinking Remote Hospitality Operations Manager. This fully remote position offers the flexibility to oversee and optimize operations across multiple establishments without being tied to a specific location. You will be responsible for ensuring exceptional guest experiences, driving operational efficiency, and maximizing profitability through strategic management. Your duties will include developing and implementing operational policies and procedures, managing budgets, overseeing staffing models, and ensuring compliance with health and safety regulations. You will leverage technology and data analytics to monitor performance metrics, identify areas for improvement, and implement innovative solutions. Building and maintaining strong relationships with on-site management teams, suppliers, and stakeholders is crucial. The ideal candidate will possess a deep understanding of hotel or restaurant operations, with a proven track record in a management capacity. Exceptional leadership, communication, and problem-solving skills are essential. You must be adept at motivating teams remotely and fostering a culture of service excellence. Proficiency in hospitality management software, online travel agencies (OTAs), and digital communication platforms is required. This role demands a strategic thinker with a data-driven approach and a passion for continuous improvement. You will be responsible for driving innovation in service delivery and operational practices. This is a unique opportunity to lead and influence in the hospitality sector from a remote setting, contributing to the success of a prestigious brand and shaping the future of operational management in the industry. Your expertise will be vital in maintaining high standards and enhancing guest satisfaction across all managed properties.
This advertiser has chosen not to accept applicants from your region.
7
Remote Hospitality Project Coordinator
M1 1AA Manchester, North West
£35000 annum (pro
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
We are seeking a highly organised and motivated Remote Hospitality Project Coordinator to join our dynamic team. In this role, you will play a crucial part in the planning, execution, and successful completion of various hospitality projects, ensuring seamless operations and exceptional guest experiences, all managed from a remote capacity. This is an ideal opportunity for a detail-oriented individual with a passion for the hospitality industry and strong project management skills, seeking a flexible remote working arrangement.
Responsibilities:
Qualifications:
Responsibilities:
- Coordinate all aspects of assigned hospitality projects from initiation to completion, ensuring they are delivered on time and within budget.
- Develop detailed project plans, timelines, and scope of work in collaboration with stakeholders.
- Communicate effectively with internal teams, external vendors, and service providers to ensure alignment and smooth execution.
- Manage project documentation, including contracts, permits, and progress reports.
- Track project progress, identify potential risks or issues, and implement timely solutions.
- Schedule and facilitate virtual project meetings, ensuring clear agendas and action item tracking.
- Liaise with procurement teams to source necessary supplies, equipment, and services.
- Support the onboarding process for new team members involved in projects.
- Maintain open and proactive communication channels with all project stakeholders.
- Ensure compliance with company policies, standards, and regulatory requirements.
- Assist in the evaluation of project performance and gather feedback for continuous improvement.
- Manage project-related budgets and track expenditures.
- Organise virtual training sessions for staff involved in new hospitality initiatives.
- Contribute to the development of standard operating procedures for project management within the hospitality sector.
- Maintain a positive and professional attitude, fostering strong working relationships in a remote environment.
Qualifications:
- Proven experience in project coordination or management, preferably within the hospitality or events sector.
- Excellent organisational and time management skills, with a strong ability to multitask.
- Proficiency in project management software (e.g., Asana, Trello, Monday.com) and virtual collaboration tools.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and proactively manage workload in a remote setting.
- A keen eye for detail and a commitment to delivering high-quality results.
- Understanding of the hospitality industry's operational demands.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is advantageous.
- Familiarity with budget management and cost control.
- Eligibility to work in the UK.
This advertiser has chosen not to accept applicants from your region.
8
Director of Hospitality Operations
M1 1JW Manchester, North West
£80000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is looking for a visionary and highly experienced Director of Hospitality Operations to oversee and elevate their hospitality ventures. This is a senior, fully remote role that requires strategic leadership and a deep understanding of all facets of the hospitality industry. You will be responsible for developing and implementing operational strategies that drive profitability, enhance customer satisfaction, and ensure brand excellence across all properties and services. Key responsibilities include setting operational standards, managing budgets, and overseeing performance metrics for various hospitality departments such as food and beverage, lodging, events, and customer service. You will lead and mentor a diverse team of hospitality professionals, fostering a culture of service excellence, innovation, and continuous improvement. This involves recruiting, training, and developing talent to meet the evolving needs of the business. Strategic planning for expansion, new service development, and market positioning will be crucial. You will also be responsible for managing vendor relationships, negotiating contracts, and ensuring cost-effectiveness without compromising quality. Staying abreast of industry trends, guest preferences, and competitive landscapes is essential to maintain a leading edge. This role requires a proactive approach to problem-solving, addressing operational challenges swiftly and effectively. You will champion initiatives that enhance the guest experience, drive repeat business, and build strong brand loyalty. Compliance with health, safety, and hygiene regulations is paramount. The ideal candidate will have extensive experience in senior leadership roles within the hospitality sector, with a proven ability to manage multi-faceted operations. Strong financial acumen, strategic thinking, and exceptional interpersonal and communication skills are mandatory. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required; an MBA or advanced degree is a plus. This remote leadership position offers a unique opportunity to shape the future of hospitality for our client. The conceptual hub for this role is Manchester, Greater Manchester, UK , but the work is performed remotely.
This advertiser has chosen not to accept applicants from your region.
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