1554 Hospitality jobs in Haworth

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £34,000 - £37,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#lifeatkfc

• Supervising daily operations, including guest check-in/check-out, food and beverage service, and event execution.
• Leading and motivating a team of hospitality staff, providing training and performance feedback.
• Ensuring all staff adhere to company standards for service, presentation, and hygiene.
• Managing inventory for F&B, amenities, and supplies, and conducting regular stock takes.
• Handling guest inquiries, requests, and resolving complaints promptly and professionally.
• Collaborating with the management team to develop and implement operational improvements.
• Ensuring compliance with health, safety, and licensing regulations.
• Assisting with staff scheduling and ensuring adequate coverage for all shifts.
• Maintaining a high standard of cleanliness and orderliness throughout the establishment.
• Contributing to a positive and efficient work environment for all team members.

• Supervise daily operations across various hospitality departments.
• Lead, train, and motivate a team of hospitality staff.
• Ensure exceptional customer service and guest satisfaction.
• Manage staff scheduling, performance, and development.
• Oversee inventory management and procurement for operational supplies.
• Maintain high standards of cleanliness, hygiene, and safety.
• Handle guest inquiries, feedback, and resolve complaints effectively.
• Implement and enforce company policies and procedures.
• Assist in financial reporting and budget adherence for operational areas.
• Contribute to operational improvements and efficiency initiatives.

• Minimum of 3 years of experience in hospitality supervision or management.
• Proven leadership and team management skills.
• Excellent customer service and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Familiarity with hospitality operations and industry best practices.
• Proficiency in PMS and POS systems is a plus.

• Develop, implement, and monitor operational policies and procedures to ensure consistent service delivery and quality standards.
• Oversee daily operations, including front desk, housekeeping, food and beverage, and event management, remotely.
• Conduct regular performance reviews of operational departments and staff, identifying areas for improvement and implementing training programs.
• Manage budgets, control costs, and identify opportunities for revenue enhancement across all managed properties.
• Ensure compliance with all health, safety, and hygiene regulations, as well as licensing requirements.
• Collaborate with marketing and sales teams to develop strategies for increasing occupancy and guest satisfaction.
• Utilize property management systems (PMS) and other operational software to monitor performance and identify trends.
• Handle escalated guest complaints and operational issues with professionalism and efficiency.
• Develop and maintain strong relationships with vendors, suppliers, and other stakeholders.
• Stay informed about industry trends, competitor activities, and best practices in hospitality management.
• Implement innovative solutions to enhance operational efficiency and guest experiences.
• Prepare regular operational reports for senior management, highlighting key performance indicators and strategic recommendations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 5-7 years of progressive experience in hotel management, operations management, or a similar role within the hospitality industry.
• Proven experience in managing multiple properties or diverse operational units remotely.
• Strong understanding of hotel operations, including F&B, revenue management, and guest services.
• Proficiency in using various Property Management Systems (PMS) and other hospitality software.
• Excellent leadership, communication, and interpersonal skills.
• Strong financial acumen, including budgeting, P&L management, and cost control.
• Demonstrated ability to drive operational excellence and achieve business objectives.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Knowledge of health and safety regulations relevant to the hospitality sector.
• Experience with online travel agencies (OTAs) and booking platforms is beneficial.

• Analyze and improve operational procedures in hospitality settings.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Manage online reputation and customer feedback channels.
• Collaborate with property management teams to ensure high standards of service.
• Identify opportunities for cost reduction and revenue enhancement.
• Create and update operational manuals and training materials.
• Monitor industry trends and recommend innovative solutions.
• Assist in the planning and execution of special hospitality projects.
• Ensure compliance with health, safety, and hygiene regulations.
• Liaise with marketing and sales teams to support promotional activities.

• Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Minimum of 5 years of experience in the hospitality industry, with a focus on operations.
• Proven ability to manage and improve operational processes.
• Strong analytical and problem-solving skills.
• Excellent communication, customer service, and interpersonal skills.
• Proficiency in hospitality management software and CRM systems.
• Ability to work independently and manage responsibilities effectively in a remote setting.
• Understanding of the tourism industry landscape.
• Detail-oriented with a commitment to quality service.
• Experience in project coordination is a plus.

• Manage day-to-day operations of hospitality venues.
• Oversee staff performance, training, and development.
• Ensure high standards of customer service and guest satisfaction.
• Manage operational budgets, inventory, and cost control.
• Implement and enforce health, safety, and hygiene protocols.
• Resolve guest issues and operational challenges effectively.
• Contribute to operational strategy and process improvement.

• 6+ years of experience in hospitality operations management.
• Degree in Hospitality Management or Business Administration preferred.
• Proven leadership and staff management skills.
• Excellent customer service and problem-solving abilities.
• Proficiency in hospitality management software (PMS, POS).
• Strong understanding of hospitality industry standards and regulations.