1941 Hospitality jobs in Heathrow

We are looking for experienced management consultants with a track record of delivering transformation within the Retail, Consumer Goods, or Hospitality sectors. This role is not suitable for industry managers without consulting experience.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

• Experience working in a management consultancy environment , leading transformation projects for retail, consumer goods, or hospitality clients.
• Proven ability to engage senior stakeholders (Directors, C-suite, Heads of Function) on client-facing programmes.
• Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
• Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
• Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
• Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
• Team leadership or line management experience.
• Demonstrable experience contributing to business development (proposals, go-to-market propositions, follow-on work).
• Passion for mentoring and growing talent.

• Thought leadership contributions (sector insights, publications, event speaking).
• Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

• 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
• 2nd Stage Case Study Exercise Interview (1-1.5 hours)
• 3rd Stage Cultural Fit Interview (1 hour)

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

Overview: IQA - Hospitality

Are you an experienced IQA with a background in Hospitality? We might just have the opportunity for you! We are looking for an experienced IQA who has a background in Hospitality, who would like to join one of the leading training providers in the UK!

Purpose of the role: IQA - Hospitality

Based from home, you will be supporting Hospitality Assessors and Coaches with quality assurance delivering a range of Hospitality qualifications and apprenticeships.

IQA - Hospitality: Essentials

• Previous experience in a quality role within vocational training
• TAQA L4 / IQA / Internal Verifier qualification
• A background in Hospitality prior to coming into training

IQA - Hospitality: Salary and Expenses

• The role is full-time, permanent
• 40 hour working week, Mon-Fri
• Home based and flexible working - manage your own diary
• Excellent employee benefits package including Medical, Dental
• 33.5k - 36.5k starting salary
• Full travel expenses paid from your doorstep
• 25 days annual leave + BHs
• All equipment including laptop, mobile phone
• Further career opportunities with award winning, industry leading training organisation

With an award-winning training provider, this is an opportunity not to be missed.

Overview: IQA - Hospitality

Are you an experienced IQA with a background in Hospitality? We might just have the opportunity for you! We are looking for an experienced IQA who has a background in Hospitality, who would like to join one of the leading training providers in the UK!

Purpose of the role: IQA - Hospitality

Based from home, you will be supporting Hospitality Assessors and Coaches with quality assurance delivering a range of Hospitality qualifications and apprenticeships.

IQA - Hospitality: Essentials

• Previous experience in a quality role within vocational training
• TAQA L4 / IQA / Internal Verifier qualification
• A background in Hospitality prior to coming into training

IQA - Hospitality: Salary and Expenses

• The role is full-time, permanent
• 40 hour working week, Mon-Fri
• Home based and flexible working - manage your own diary
• Excellent employee benefits package including Medical, Dental
• 33.5k - 36.5k starting salary
• Full travel expenses paid from your doorstep
• 25 days annual leave + BHs
• All equipment including laptop, mobile phone
• Further career opportunities with award winning, industry leading training organisation

With an award-winning training provider, this is an opportunity not to be missed.

Hospitality Manager – Permanent

40 hours per week

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity:

As a Hospitality Manager you will be responsible for:

• To be accountable for the smooth running and management of the hospitality departments (food & beverage service, housekeeping)
• To ensure that alongside my team, an exceptional service is provided to our residents and that everything we do is delivered with warmth, care, and love.
• To build relationships with our residents and fully understand their needs.
• To be accommodating and flexible to the requests of our residents and their families within the agreed boundaries
• To develop, implement, and review hospitality service standards and SOPs to ensure that we continually drive the standards and train my team to deliver these.
• To adhere to all the SOP’s that have been set along with my team.
• To approach all my duties with enthusiasm and professionalism
• To take pride in both my personal presentation and the presentation of the work I undertake
• To set exceptional standards around communication, presentation, delivery and timings at all times
• To respond and seek appropriate resolutions to resident complaints quickly, empathetically, and professionally.
• To ensure that positive feedback from a resident about a member of my team is communicated to them in a timely manner and celebrated.
• To be responsible for controlling departmental financial targets and operating costs in line with agreed budgets without compromising KYN’s exceptional offering and service
• To effectively manage and oversee stock in the non-clinical areas of the home (operating stocks in food, beverage and housekeeping services along with beverage stocks)
• To order and make recommendations for stock replacements using nominated suppliers
• To be fully conversant in the nominated purchasing system/s
• To ensure accurate stock levels are always maintained.
• To ensure breakage and wastage are kept to a minimum.
• To ensure stock is rotated in accordance with KYN’s policies and food safety regulations.
• To undertake regular stock takes and purchase stock in accordance with KYN’s purchasing policies and procedures.
• To maximise opportunities for departmental sales and profit e.g. food and beverages for resident’s family and guests etc.
• To be compliant and ensure compliance of team members in respect of General Data Protection Regulations and Payment Card Industry Data Security Standards
• To ensure my team is competent, trained, fully understand and work in accordance with statutory and Company requirements for Health and Safety, Food Safety, Risk Assessment, Fire Safety, Licensing Laws, Disability and other relevant guidance and legislation.
• To be fully versed in KYN’s food safety management system and that this is always adhered to.
• To ensure that the relevant team members are trained and maintain the standards that have been set.
• To ensure that thorough, regular audits are undertaken as per KYN’s policies and that any findings and recommendations are implemented and acted upon within agreed timeframes and reported as appropriate.
• To ensure that there are up to date risk assessments and standard operating procedures for my areas and that members of my team are trained and adhere to what has been set.
• To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed to any external sources.
• To understand the importance of building strong working relationships with key stakeholders with the Director of Resident Experience, Executive Chef and Home Manager
• To drive engagement, retention and motivation through regular team communications including regular supervision reviews
• To effectively delegate to my team in a clear and concise manner
• To lead by example, maintain high standards and set out clear expectations for each member of my team.
• To support, coach, mentor and develop the team to ensure that everyone can reach their full potential.
• To regularly and fairly review the team’s performance and potential identifying the relevant training pathways to develop and retain our talented colleagues and make sure they have the right skills to meet the needs of the home. 
• To build relationships with our residents, their families, and my colleagues
• To communicate, liaise, and build relationships with key internal and external stakeholders.
• To attend all statutory training sessions making certain that practices reflect the learning outcomes of the training.
• To attend any other training sessions that KYN deem applicable to the role.
• Adhere to all KYN’s policies and procedures.

About you:

• You will have extensive experience of working as a Hospitality Manager in the Care industry or similar within a 5-star establishment.
• You will have previous experience in people management and a strong knowledge of the various hospitality departments (excluding kitchen)
• You will be fully conversant in Allergens, Food Safety and Health and Safety legislation.
• You will have experience of purchasing, food ordering and point of sales systems.
• You will have proven ability to lead, supervise, motivate, and manage a large team of staff.
• You will be a professional with a keen eye for detail.
• You will have an excellent financial understanding and a proven ability to consistently follow processes and controls accurately to contribute to deliver of business KPI’s.
• You will have strong organisational skills, with a good eye for detail and ability to resolve complaints and investigate incidents.
• You will be an organised person with strong communication and influencing skills, an approachable manner, an eye for detail and the ability to drive standards that not only meet but exceed expectations and elevate the lives of our current/future residents.
• You will have the ability to work under pressure, flexibly and consistently.
• You will be a compassionate, empathetic, kind, and caring individual

Our commitment to you:

• Competitive salary and benefits
• 33 days annual leave including bank holidays
• Complimentary meals, hot drinks, and snacks throughout your shift
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Custom-made uniforms provided
• Annual bonus (discretionary and scheme rules apply)
• Employee assistance programme and other attractive wellbeing benefits
• Discount schemes
• Company contributory pension scheme
• And much more……

To find out more about KYN, our teams and values please visit

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit

We’re opening a brand-new restaurant within our retirement village in West Byfleet, and we’re looking for an enthusiastic Hospitality Supervisor to help shape and lead this exciting new venture.

If you’re passionate about delivering exceptional dining and guest experiences, and you thrive in a role where you can inspire others, this could be the perfect opportunity for you.

As a Hospitality Supervisor, you’ll ensure the smooth and profitable running of our new restaurant and wider village hospitality services. You’ll play a key role in launching our food and beverage offering, setting high standards, and leading your team to deliver outstanding service for our residents and guests.

This is a hands-on role where you’ll lead by example, support your team, and create a warm, welcoming environment where residents feel at home.

• Supervise daily operations of the restaurant and wider hospitality services.
• Champion high service and food hygiene standards, ensuring a safe, clean environment.
• Support your team to deliver consistently excellent customer service.
• Plan rotas, allocate resources, and manage operations within budget.
• Lead by example to build strong relationships with residents and respond to queries or complaints professionally.
• Contribute ideas to improve menus, service, and overall resident experiences.
• Foster a supportive, inclusive team environment where everyone feels valued.

• 1–3 years’ experience in hospitality.
• Supervisory or managerial experience (desirable).
• Strong leadership and people skills – able to motivate and develop a team.
• Excellent organisational, communication, and problem-solving skills.
• Passion for providing outstanding customer service.
• Knowledge of food hygiene, safety, and industry best practice.

• Accountability and results focus.
• Ability to plan, prioritise, and deliver effectively.
• Customer and resident focus with a community-first mindset.
• Financial awareness and resource management skills.
• Collaborative, team-oriented approach.

We live by our values every day and look for people who will do the same:

• Age Well – We create opportunities for everyone to age well.
• Community – We believe in the power of community.
• Keep Improving – We take action and always look for ways to improve.
• Invest Wisely – We treat every penny as if it were our own.
• Planet Positive – We care about our impact on the planet.
• One Team – We support one another and succeed together.

• Be part of the launch of an exciting new restaurant.
• Work in a supportive, purpose-driven organisation.
• Opportunities for training, development, and career growth.
• Make a real difference in the lives of residents every day.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Salary is £38,000 - £42,500 depending on experience
• Free meals
• Free on-site gym
• Onsite free car parking
• Free onsite swimming pool access
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days

We have an exciting opportunity for an Independent School Hospitality Manager.

The key purpose of this role is;

To supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations are carried out. Where necessary ensure frontline teams perform all  general duties to support the efficient running of a contract or unit in line with contractual requirements. 

This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitive salary.

• Ensure you are aware of and always comply with all client and company health & safety procedures and standards. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations, and quality control
• Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance
• To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
• Ensure pre and post service audits and cleaning schedules have been completed before and after all food services
• To ensure the highest level of customer care is always adhered to by role always modelling the ESS Way values and behaviours to colleagues and customers
• Manage and drive the completion of all compulsory training with all team members
• Advocate the delivery of all company and unit profit protection procedures, reporting any issues to your line manager
• To sell and demonstrate an excellent knowledge of products provided to customers and clients proactively up
• Conduct and monitor all stocktaking procedures ensuring minimal risk of waste
• Ensure that uniform standards are upheld to the highest standard
• Ensure company marketing material is up to date and relevant to company standards.
• To work official and unofficial functions as detailed by your Line Manager
• Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance

• Previous experience supervising frontline teams within a similar environment 

• Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment 

• Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety 

• Customer service focused 

• Team player and can-do attitude 

• Takes pride in personal appearance and hygiene 

• Self motivated and able to use own initiative 

• Ability to work under pressure whilst maintaining a positive attitude 

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0909/ / /SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!