What Jobs are available for Hospitality in Henfield?

Gradwell Park is looking for a Hospitality Assistant to work Saturdays within our onsite restaurant/bar. The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents.

As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.

Responsibilities:

• Greet residents warmly as they arrive at the dining area
• Assist residents with seating and provide menus
• Take food and beverage orders accurately and efficiently
• Serve meals and beverages in a timely manner
• Ensure that residents' dietary preferences and restrictions are accommodated
• Clear tables and reset them for the next service
• Provide friendly and attentive service to residents throughout their meal
• Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
• Handle residents' concerns or special requests with professionalism and courtesy
• Maintain cleanliness and organisation in the dining area

Requirements:

• Previous experience in a hospitality setting or in a customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail
• Compassionate and patient demeanour
• Knowledge of food safety and sanitation guidelines
• Must be over 18 years old

In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!

• Manage daily operations of multiple hospitality venues, ensuring seamless service delivery.
• Develop and implement strategic plans to achieve business objectives and enhance profitability.
• Oversee staffing, including recruitment, training, scheduling, and performance management.
• Maintain high standards of customer service and guest satisfaction.
• Control operational costs, including labor, inventory, and supplies.
• Ensure compliance with health, safety, and licensing regulations.
• Develop and maintain strong relationships with suppliers and vendors.
• Implement and monitor operational procedures to improve efficiency and effectiveness.
• Analyze financial reports and key performance indicators to identify areas for improvement.
• Lead and motivate a diverse team of hospitality professionals.
• Collaborate with marketing and sales teams to drive business growth.
• Conduct regular site inspections and operational reviews.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with a proven track record in multi-unit operations.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to manage budgets, control costs, and drive revenue growth.
• In-depth knowledge of hospitality operations, including F&B, front office, and event management.
• Experience with hotel management software and POS systems.
• Excellent problem-solving and decision-making capabilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Flexibility to work a hybrid schedule, including some evenings and weekends as needed.
• Passion for delivering exceptional guest experiences.

• Develop and implement operational strategies to enhance guest experience and profitability.
• Oversee daily operations across multiple hospitality venues, ensuring high standards of service.
• Manage budgets, control costs, and optimize revenue streams.
• Lead, train, and motivate remote operational teams.
• Develop and implement Standard Operating Procedures (SOPs) for all aspects of hospitality operations.
• Ensure compliance with health, safety, and hygiene regulations.
• Conduct regular performance reviews and implement improvement initiatives.
• Manage supplier relationships and inventory control processes.
• Drive customer satisfaction and handle escalated guest feedback.
• Analyze operational data and market trends to inform strategic decisions.

• Coordinating all aspects of event planning and execution, from initial client consultation to post-event follow-up.
• Managing event budgets, negotiating with vendors, and securing necessary resources and services.
• Developing creative event concepts and themes to meet client objectives and enhance guest satisfaction.
• Creating detailed event schedules, floor plans, and logistical plans.
• Liaising with venue management, caterers, AV technicians, entertainment providers, and other suppliers to ensure seamless event delivery.
• Managing guest lists, RSVPs, and seating arrangements.
• Developing and implementing marketing and promotional strategies for events.
• Providing on-site (virtual attendance or coordination from afar) or remote support during events, ensuring smooth operation and addressing any issues that arise.
• Conducting post-event evaluations, gathering feedback, and preparing detailed reports for management.
• Maintaining strong relationships with clients and suppliers, fostering repeat business and positive partnerships.
• Keeping abreast of industry trends and best practices in event management and hospitality.
• Utilizing event management software and online collaboration tools effectively.

• Proven experience in event planning, coordination, or management, preferably within the hospitality or tourism industry.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Strong communication, interpersonal, and negotiation skills.
• Proficiency in event management software and Microsoft Office Suite.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a remote team, demonstrating self-motivation and discipline.
• A degree or diploma in Hospitality Management, Tourism, Marketing, or a related field is advantageous.
• A passion for delivering outstanding customer service and memorable experiences.
• Flexibility to work irregular hours as required by event schedules.

• Develop and execute strategic operational plans to achieve business goals and enhance guest satisfaction.
• Oversee the performance of multiple hospitality properties, ensuring consistent service standards.
• Manage operational budgets, control costs, and drive revenue growth initiatives.
• Lead and mentor a team of property-level managers and operational staff.
• Implement best practices in F&B, guest services, housekeeping, and other key operational areas.
• Ensure compliance with health, safety, and regulatory standards across all sites.
• Foster a culture of operational excellence, innovation, and continuous improvement.
• Analyze operational data and KPIs to identify trends and implement performance enhancements.
• Manage relationships with key vendors and suppliers.
• Drive strategic projects aimed at improving operational efficiency and guest experience.

• Extensive experience in senior leadership roles within the hospitality industry, with a proven track record in operations management.
• Demonstrated success in managing multiple sites or a large-scale hospitality operation.
• Strong financial acumen and P&L management experience.
• Expertise in F&B operations, guest services, and hotel management.
• Exceptional leadership, communication, and interpersonal skills.
• Strategic thinker with strong problem-solving abilities.
• Ability to work independently and lead remote teams effectively.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

• Supervise and manage a team of cleaning operatives, providing guidance and support.
• Develop and implement effective cleaning schedules and procedures.
• Conduct regular inspections and quality control checks to ensure standards are met.
• Train new staff members on cleaning techniques, safety protocols, and company policies.
• Ensure all cleaning equipment and supplies are maintained and used effectively.
• Manage inventory of cleaning supplies and order replacements as needed.
• Enforce health, safety, and environmental regulations, ensuring a safe working environment.
• Liaise with clients to address any specific cleaning requirements or concerns.
• Monitor team performance and provide constructive feedback.
• Maintain accurate records of cleaning activities, staff attendance, and supply usage.

• Proven experience in a supervisory role within the cleaning or facilities management industry.
• Experience in hospitality or commercial cleaning environments is essential.
• Strong understanding of cleaning techniques, chemicals, and equipment.
• Knowledge of health and safety regulations (e.g., COSHH).
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team effectively.
• A proactive approach to problem-solving and attention to detail.
• Flexibility to work various shifts, including early mornings, evenings, and weekends as required.
• Basic IT skills for reporting purposes.
• Full driving licence may be advantageous for site visits.

• Oversee the day-to-day operations of multiple hospitality venues, ensuring high standards of service and efficiency.
• Develop and implement strategic plans to achieve business objectives and enhance profitability.
• Manage budgets, control costs, and drive revenue growth across all operational areas.
• Lead, motivate, and develop teams of managers and staff to deliver exceptional customer service.
• Ensure compliance with all health, safety, licensing, and employment regulations.
• Monitor industry trends and implement innovative practices to maintain a competitive edge.
• Conduct regular performance reviews and provide constructive feedback to direct reports.
• Foster strong relationships with suppliers, partners, and key stakeholders.
• Develop and execute marketing and sales strategies in collaboration with the marketing team.
• Utilize remote working tools and technologies to effectively manage and communicate with dispersed teams.

• Extensive experience (e.g., 7+ years) in senior management roles within the hospitality industry (hotels, restaurants, resorts, etc.).
• Demonstrable success in managing multiple locations or large-scale operations.
• Strong understanding of financial management, budgeting, and P&L responsibility.
• Exceptional leadership, team-building, and communication skills.
• Proven ability to develop and implement strategic business plans.
• Excellent understanding of customer service principles and guest satisfaction drivers.
• Proficiency in using hospitality management software and remote collaboration tools.
• A proactive, results-oriented approach with strong problem-solving capabilities.
• Ability to work independently and manage complex responsibilities in a remote setting.
• Relevant degree in Hospitality Management or Business Administration is advantageous.

Chichester College, part of the Chichester College Group

Storekeeper and Hospitality Assistant

Ref: CC7435

Pro rata £25,582 - £5,683 per annum (i.e. 1,118 - 1,162)

18.5 hours per week, 38 weeks per year

Do you have experience in commercial catering, and are looking for that ideal part time, term time role that enables you to assist in shaping the next generation of Hospitality industry professionals?

Chichester College is recruiting a Storekeeper & Hospitality Assistant to join our fantastic team. You will support the team with the smooth running of the catering facilities and assist with the teaching and learning to students by organising the availability of food and beverages for use during classes. You will also maintain a high standard of safety and assist in ensuring that food, hygiene and safety regulations are adhered to.

Our student training restaurants are open to the public, with Café 19 which offers?breakfasts, homemade soup, freshly?baked cakes?and pastries and more and the fully licensed 64 Restaurant and Bar which offers a seasonal a la carte menu.

As our Storekeeper and Hospitality Assistant, you will be passionate about the industry, and have the ability to work independently whilst maintaining a high standard of food safety and stock control. You will have relevant commercial experience and hold a Level 2, or above, qualification in Food Safety.

Some elements of this role will include manual handling and are physically demanding.

Our Staff Benefits:

We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:

• Local Government Pension Scheme - the Group contributes 20.4% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous serviceplus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles) and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
• Family friendly policies - including enhanced maternity, paternity and adoption pay (dependant on continuous service).
• Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities.
• And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.

We look forward to hearing from you.

If you wish to discuss this role prior to applying, please contact If you would like to visit, we would be delighted to show you the area.

Closing date: 29 September 2025

You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.

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The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.