1610 Hospitality jobs in Hyde

• Oversee remote customer service operations and support.
• Develop and implement operational procedures and service standards.
• Coordinate with on-site staff and management to ensure service delivery.
• Monitor and analyze customer feedback and service quality metrics.
• Identify and resolve operational issues and customer concerns promptly.
• Implement strategies to enhance guest satisfaction and loyalty.
• Manage communication channels and ensure effective collaboration with distributed teams.
• Contribute to the development of operational training programs.
• Analyze operational data to identify trends and areas for improvement.
• Manage vendor relationships and service agreements as needed.
• Ensure compliance with company policies and health and safety protocols.
• Drive operational efficiency and cost-effectiveness.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality operations management.
• Proven experience managing remote teams or operations.
• Strong understanding of hospitality service standards and best practices.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in using remote collaboration and project management tools (e.g., Slack, Asana, Zoom).
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities and work effectively under pressure.
• Experience with CRM systems and customer feedback platforms.
• A proactive and results-oriented approach to management.

• Oversee the planning and execution of various events from conception to completion.
• Develop detailed event plans, timelines, and budgets, ensuring adherence to financial targets.
• Source and manage relationships with external vendors, including caterers, AV providers, decorators, and entertainers.
• Coordinate with venue staff to ensure optimal use of space and resources.
• Manage event logistics, including registration, seating arrangements, and AV requirements.
• Liaise with clients to understand their needs and ensure all event requirements are met.
• Develop and execute marketing and promotional strategies for events.
• Supervise on-site event operations, ensuring smooth execution and addressing any issues promptly.
• Manage event staff and volunteers, providing clear direction and support.
• Conduct post-event evaluations, gather feedback, and prepare reports on event success and areas for improvement.
• Ensure compliance with health, safety, and licensing regulations for all events.

• Proven experience as an Event Manager or similar role.
• Strong understanding of event planning principles and best practices.
• Excellent organizational and time management skills.
• Proficiency in event management software and MS Office Suite.
• Strong negotiation and supplier management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Creative thinking and attention to detail.
• Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
• Experience in the hospitality or tourism industry is preferred.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
li>Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2907/62922001/52752758/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Oversee the operations of key departments, including front office, food & beverage, housekeeping, and events.
• Develop and implement operational strategies to improve efficiency, service quality, and profitability.
• Manage departmental budgets, controlling costs and maximizing revenue.
• Ensure compliance with all health, safety, and licensing regulations.
• Recruit, train, and manage a high-performing team, fostering a positive work environment.
• Monitor guest feedback and implement improvements to enhance the overall guest experience.
• Build and maintain strong relationships with suppliers and external partners.
• Conduct regular performance reviews and provide coaching to staff.
• Manage inventory and ensure efficient stock control.
• Lead by example, demonstrating a commitment to service excellence.
• Develop and execute marketing initiatives in collaboration with the marketing team.
• Resolve guest complaints and operational issues effectively.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in a senior management role within the luxury hospitality sector.
• Strong understanding of hotel operations, F&B management, and event planning.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage budgets and control costs.
• Customer-focused approach with a passion for delivering exceptional service.
• Proficiency in property management systems (PMS) and other relevant software.
• Ability to work under pressure and in a fast-paced environment.
• Problem-solving skills and a proactive attitude.
• Knowledge of current hospitality trends and best practices.

• Planning and executing a diverse range of events, including corporate functions, conferences, and social gatherings.
• Developing event concepts, themes, and timelines in collaboration with clients and stakeholders.
• Creating and managing event budgets, ensuring cost-effectiveness and profitability.
• Sourcing, negotiating with, and managing vendors and suppliers (e.g., caterers, AV technicians, decorators).
• Coordinating event logistics, including venue selection, seating arrangements, and transportation.
• Overseeing on-site event operations, ensuring smooth execution and guest satisfaction.
• Managing client relationships and providing exceptional customer service throughout the event lifecycle.
• Conducting post-event evaluations and preparing detailed reports on event success and areas for improvement.
• Ensuring all events comply with relevant health, safety, and licensing regulations.

• Developing and executing operational strategies for the hospitality portfolio.
• Managing budgets, financial forecasts, and resource allocation to ensure profitability.
• Implementing and maintaining stringent quality control measures across all services.
• Leading, mentoring, and developing a remote team of hospitality professionals.
• Identifying and implementing operational improvements and best practices.
• Ensuring compliance with all relevant health, safety, and hygiene regulations.
• Building and maintaining strong relationships with stakeholders and partners.
• Analyzing performance data and reporting on key operational metrics.
• Driving customer satisfaction and loyalty through exceptional service delivery.
• Exploring and implementing innovative solutions to enhance guest experiences in a remote context.

Hospitality Assistant required to work within our client's busy department store

Duties and Responsibilities:

• Keep all kitchen work surfaces (counters, sinks, stoves, walls, large equipment) clean and sanitised
• Sweep and mop floors
• Be ready to clean up spills to avoid hindering operations
• Wash cookware, utensils and cutlery
• Take out the rubbish
• Help with routine food prep tasks (such as peeling and chopping vegetables) when needed
• Strong time management skills to prioritize tasks effectively
• Excellent organizational skills with attention to detail
• Willingness to learn new skills and adapt to changing priorities
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Level 1 Food and Hygiene Certificate required

We are seeking a reliable and dedicated Kitchen Porter/hospitality assistant who can work efficiently in a fast-paced retail environment.

The ideal candidate will preferably have some experience working within the catering industry.

Benefits:

• Flexible working days (dependant on demand)
• Holiday pay
• Pension opportunities
• On site training

This is a great opportunity to join our amazing agency team of temporary workers, making a difference within one of the UK's leading high end retailers. If you meet the requirements for this position and are looking for an exciting opportunity in the retail industry, please apply today!

Job Types: Temporary contract, Zero hours contract

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application question(s):

• Do you hold a valid photo ID?

Hospitality Assistant required to work within our client's busy department store

Duties and Responsibilities:

• Keep all kitchen work surfaces (counters, sinks, stoves, walls, large equipment) clean and sanitised
• Sweep and mop floors
• Be ready to clean up spills to avoid hindering operations
• Wash cookware, utensils and cutlery
• Take out the rubbish
• Help with routine food prep tasks (such as peeling and chopping vegetables) when needed
• Strong time management skills to prioritize tasks effectively
• Excellent organizational skills with attention to detail
• Willingness to learn new skills and adapt to changing priorities
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Level 1 Food and Hygiene Certificate required

We are seeking a reliable and dedicated Kitchen Porter/hospitality assistant who can work efficiently in a fast-paced retail environment.

The ideal candidate will preferably have some experience working within the catering industry.

Benefits:

• Flexible working days (dependant on demand)
• Holiday pay
• Pension opportunities
• On site training

This is a great opportunity to join our amazing agency team of temporary workers, making a difference within one of the UK's leading high end retailers. If you meet the requirements for this position and are looking for an exciting opportunity in the retail industry, please apply today!

Job Types: Temporary contract, Zero hours contract

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application question(s):

• Do you hold a valid photo ID?