106 Hospitality jobs in Jacksdale

Envirogen is an international water treatment solutions business. We are seeking someone with experience in a Service Suppor t role in a similar type of Engineering Services or Manufacturing organisation to join our busy and highly regarded Service Support team as Service Support Engineer.

Y ou will be the first point of contact for our customer base - anyone from the NHS to Coca Cola for technical support and replacement parts for our industrial water treatment systems.

Amongst your responsibilities

• Booking engineers for installation and commissioning of projects
• Identify parts and source if not a stock item
• Obtain current prices for new parts or those that have not been purchased in last 3 months.

Requirements

Experience in a similar role in an engineering services business, would be great if that were water treatment

Well organised

Enjoys a varied workload

Good IT systems knowledge

Great communication skills

Benefits

Supportive and collaborative culture

Opportunity for development and career progression

Private healthcare

Purchase extra annual leave

• Conceptualize, plan, and manage a diverse portfolio of events, including corporate functions, social gatherings, sporting events, and private celebrations.
• Develop detailed event proposals, budgets, and timelines, ensuring financial viability and adherence to project scopes.
• Source and manage relationships with vendors, suppliers, and external partners to secure necessary services and resources.
• Oversee the operational aspects of events, including logistics, catering, staffing, AV, and venue setup, ensuring flawless execution.
• Develop and implement strategies to enhance the guest experience, ensuring exceptional service delivery and client satisfaction.
• Manage event marketing and promotion efforts to drive attendance and achieve target objectives.
• Conduct post-event analysis, gathering feedback and identifying areas for improvement for future events.
• Collaborate with internal teams, including marketing, sales, and operations, to ensure cohesive event planning and delivery.
• Stay abreast of industry trends, innovations, and best practices in event management and hospitality.
• Manage and mentor event support staff, fostering a positive and high-performing team environment.

• Significant experience in event management and hospitality, with a proven track record of successfully delivering high-profile events.
• Demonstrated experience in budget management, financial forecasting, and profitability analysis.
• Excellent understanding of event logistics, planning, and execution across various event types.
• Strong leadership, communication, and interpersonal skills, with the ability to manage diverse teams and stakeholders effectively.
• Exceptional organizational and project management abilities, with meticulous attention to detail.
• Proficiency in event management software and virtual collaboration tools.
• Creative thinking and a passion for delivering innovative and engaging event experiences.
• Ability to work independently and manage multiple projects concurrently in a remote setting.
• Experience in the leisure or sports sector is a distinct advantage.
• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field is preferred.

• Oversee day-to-day operations of hospitality establishments.
• Ensure exceptional guest service and satisfaction.
• Develop and implement operational policies and procedures.
• Manage budgets, control costs, and optimize revenue.
• Lead, train, and motivate hospitality staff.
• Monitor compliance with health, safety, and hygiene standards.
• Collaborate with marketing and sales teams to drive business.
• Analyze operational performance and implement improvements.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality management or a senior operations role.
• Proven track record of successful operational management in the hospitality sector.
• Strong understanding of hotel, restaurant, and event management principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in hospitality management software.
• Ability to manage budgets and financial performance.
• Strategic thinker with strong problem-solving abilities.
• Ability to work effectively and autonomously in a remote setting.

• Oversee all aspects of daily hospitality operations, ensuring high standards of service and guest satisfaction.
• Manage, train, and motivate a diverse team of front-of-house and back-of-house staff.
• Develop and implement operational procedures and service standards.
• Manage departmental budgets, control costs, and maximize revenue.
• Ensure compliance with all health, safety, licensing, and hygiene regulations.
• Handle guest feedback and resolve complaints effectively and efficiently.
• Conduct regular performance reviews and identify staff development needs.
• Maintain strong relationships with suppliers and vendors.
• Contribute to strategic planning and business development initiatives.
• Uphold the company's brand values and ensure a consistently excellent guest experience.

• Proven experience in a managerial role within the hospitality industry (e.g., Hotel Manager, Restaurant Manager, Operations Manager).
• Strong understanding of hospitality operations, including F&B, accommodation, and event management.
• Excellent leadership, team management, and interpersonal skills.
• Demonstrated ability in financial management, budgeting, and cost control.
• Knowledge of relevant health, safety, and licensing regulations.
• Proficiency with Property Management Systems (PMS) and Point of Sale (POS) systems.
• Strong problem-solving and decision-making abilities.
• Excellent customer service and communication skills.
• A passion for the hospitality industry and delivering exceptional guest experiences.
• Flexibility to work varied hours, including evenings, weekends, and holidays as needed.

• Oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments.
• Manage and lead departmental managers, providing guidance, training, and performance feedback.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Monitor and control operational budgets, costs, and inventory management to achieve financial targets.
• Ensure compliance with health, safety, and hygiene regulations throughout the property.
• Drive revenue generation through effective sales strategies, yield management, and upselling initiatives.
• Develop and implement standard operating procedures (SOPs) to maintain service quality and consistency.
• Recruit, train, and develop a high-performing team of hospitality professionals.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Collaborate with the General Manager and other stakeholders on strategic planning and business development.
• Maintain a visible presence on the floor, interacting with guests and staff.
• Oversee event planning and execution to ensure successful delivery of conferences, banquets, and other functions.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in hotel operations management, preferably in a senior role.
• Demonstrable success in managing multiple hotel departments.
• In-depth knowledge of hotel operations, including front desk management, F&B service, housekeeping, and event management.
• Strong financial acumen, with experience in budgeting, P&L management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to motivate and inspire a diverse team.
• Strong problem-solving and decision-making capabilities.
• Customer-focused approach with a passion for delivering exceptional service.
• Proficiency in hotel management software (PMS) and relevant operational systems.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays.

• Plan, coordinate, and execute hospitality and corporate events virtually.
• Liaise with clients, vendors, and internal teams to define event objectives and requirements.
• Develop and manage event budgets, ensuring cost-effectiveness.
• Create detailed event plans, timelines, and logistical arrangements.
• Source and negotiate with suppliers and venues.
• Manage event registrations and attendee communication.
• Oversee the execution of events, ensuring smooth operations.
• Conduct post-event evaluations and reporting.
• Stay abreast of industry trends and best practices in hospitality and event management.
• Maintain strong relationships with clients and partners.

• Proven experience in hospitality management and event planning.
• Exceptional organisational and project management skills.
• Strong budget management and negotiation abilities.
• Excellent communication and interpersonal skills, with the ability to work remotely.
• Proficiency in event management software and virtual collaboration tools.
• Creative thinking and problem-solving capabilities.
• Ability to multitask and work under pressure.
• Experience in customer service and relationship management.
• Relevant degree or certification in Hospitality Management or Event Planning is a plus.

• Conceptualize and design end-to-end guest experiences that align with brand vision and customer needs.
• Map customer journeys, identifying key moments of truth and opportunities for enhancement.
• Develop innovative solutions for guest interactions, including digital platforms, in-room technology, and personalized services.
• Collaborate with cross-functional teams, including marketing, operations, and technology, to bring experiences to life.
• Conduct user research, including surveys, interviews, and focus groups, to gather insights into guest preferences and behaviors.
• Create detailed experience design documents, wireframes, prototypes, and service blueprints.
• Champion a customer-centric approach, ensuring all designs prioritize guest satisfaction and loyalty.
• Stay current with industry trends, emerging technologies, and best practices in service design and hospitality.
• Develop and present design concepts to stakeholders, articulating the value and rationale behind recommendations.
• Evaluate the effectiveness of implemented experiences and iterate based on feedback and performance data.

• Proven experience in service design, experience design (XD), user experience (UX) design, or a related field, with a focus on the hospitality or tourism industry.
• Strong portfolio showcasing successful design projects, preferably within guest-focused environments.
• Expertise in journey mapping, user research methodologies, and prototyping tools.
• Excellent understanding of the hospitality industry, its operational nuances, and guest expectations.
• Creative thinking and problem-solving skills with a passion for innovation.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively in a fully remote, collaborative team environment.
• Experience with digital tools for design and collaboration.
• A bachelor's degree in Design, Hospitality Management, Business, or a related field is preferred.

• Oversee the operational performance of multiple hospitality venues remotely.
• Develop and implement strategic operational plans to enhance efficiency and profitability.
• Set performance benchmarks and monitor KPIs for all managed properties.
• Ensure consistent delivery of high-quality guest experiences and service standards.
• Manage budgets, control costs, and drive revenue growth initiatives.
• Provide remote leadership, guidance, and support to on-site management teams.
• Conduct regular virtual performance reviews and operational audits.
• Identify operational challenges and implement effective solutions.
• Stay abreast of industry trends and best practices to drive innovation.

• Extensive experience in senior management roles within the hospitality industry (hotels, resorts, F&B).
• Proven ability to manage multiple locations and remote teams effectively.
• Strong understanding of hotel operations, F&B management, and event planning.
• Excellent financial acumen, including P&L management and budgeting.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in using operational management software and virtual collaboration tools.
• Bachelor's degree in Hospitality Management or a related field is preferred.

• Supervise and lead the front-of-house service team.
• Ensure exceptional guest service and satisfaction.
• Manage daily operations, including reservations and seating.
• Train, mentor, and motivate service staff.
• Handle guest inquiries and resolve complaints effectively.
• Maintain high standards of presentation and cleanliness.
• Coordinate with kitchen and bar staff for seamless service.
• Manage inventory of F&B service supplies.
• Enforce health, safety, and hygiene policies.
• Contribute to a positive team environment and uphold service standards.

• Proven experience as a Hospitality Supervisor or similar role.
• Experience in fine dining or high-end hospitality required.
• Strong knowledge of food, beverage, and service standards.
• Excellent leadership and team management skills.
• Exceptional customer service and interpersonal abilities.
• Ability to work effectively under pressure.
• Strong problem-solving and decision-making capabilities.
• Good communication skills (verbal and written).
• Knowledge of health and safety regulations.
• Passion for delivering memorable guest experiences.