What Jobs are available for Hospitality in Kings Heath?
Showing 121 Hospitality jobs in Kings Heath
Hospitality Operations Manager
CV1 2BU Coventry, West Midlands
£40000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group known for its exceptional service and innovative approach, is seeking a highly motivated and experienced Hospitality Operations Manager to join their fully remote team. This is a unique opportunity to contribute to the strategic management and operational excellence of a leading brand in the tourism and hospitality sector, without the need for a fixed office location. The ideal candidate will possess a deep understanding of hotel/restaurant operations, a passion for guest satisfaction, and a proven ability to drive efficiency and profitability.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage day-to-day operations across various hospitality venues, ensuring the highest standards of service delivery.
- Develop and implement operational strategies to enhance guest experience, improve efficiency, and maximise revenue.
- Manage budgets, control costs, and ensure profitability targets are met or exceeded.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Develop and implement service standards, operational procedures, and training programs.
- Monitor customer feedback and implement improvements to enhance guest satisfaction.
- Manage relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.
- Analyse operational data and performance metrics to identify trends and areas for improvement.
- Collaborate with marketing and sales teams to develop and execute strategies that drive bookings and customer engagement.
- Stay abreast of industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality operations management, with a proven track record of success.
- Extensive knowledge of hotel and/or restaurant operations, including front office, F&B, housekeeping, and event management.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen, including budgeting, forecasting, and cost control.
- Proficiency in hotel management software (PMS) and other relevant operational systems.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Excellent communication and customer service skills.
- A passion for delivering exceptional guest experiences and driving operational excellence.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Senior Hospitality Manager
WV1 1AA Wolverhampton, West Midlands
£45000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
We are seeking a highly motivated and experienced Senior Hospitality Manager to oversee operations at a prestigious establishment in Wolverhampton, West Midlands, UK . This role demands exceptional leadership qualities, a deep understanding of front-of-house and back-of-house management, and a passion for delivering outstanding guest experiences. The successful candidate will be responsible for managing daily operations, including staffing, inventory, customer service, and budget adherence. You will lead a diverse team, fostering a positive and productive work environment. Key responsibilities include developing and implementing operational strategies to enhance efficiency and profitability, maintaining the highest standards of service quality and hygiene, and resolving customer complaints effectively and professionally. You will also be involved in staff recruitment, training, and performance management, ensuring all team members are equipped with the necessary skills and knowledge. A crucial aspect of this role involves financial management, including P&L responsibility, cost control, and forecasting. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage confidently with staff, suppliers, and guests. A proactive approach to problem-solving and a keen eye for detail are essential. Proven experience in a similar managerial role within the hospitality sector is a prerequisite. Strong organizational skills and the ability to multitask in a fast-paced environment are paramount. This is an excellent opportunity to join a dynamic team and make a significant impact on the success of our client's hospitality ventures.
Responsibilities:
Responsibilities:
- Oversee and manage all daily hospitality operations.
- Lead, motivate, and manage the performance of the hospitality team.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage budgets, control costs, and ensure financial targets are met.
- Maintain strict adherence to health, safety, and hygiene regulations.
- Ensure seamless coordination between different departments.
- Handle guest inquiries, feedback, and complaints promptly and efficiently.
- Conduct regular staff training and development programs.
- Manage supplier relationships and procurement processes.
- Contribute to strategic planning and business development.
- Proven track record in a senior hospitality management role (minimum 5 years).
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- In-depth knowledge of hospitality operations, standards, and best practices.
- Ability to work under pressure and make sound decisions.
- Relevant degree or qualification in Hospitality Management or a related field is preferred.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Manager
B1 1BB Birmingham, West Midlands
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee operations at a prestigious establishment in Birmingham, West Midlands, UK . This pivotal role requires a strategic leader with a proven track record in managing diverse teams, optimizing service delivery, and ensuring exceptional guest experiences. You will be responsible for leading and developing all front-of-house and back-of-house departments, including food and beverage, accommodation, events, and customer service. Your key duties will involve developing and implementing operational strategies to enhance efficiency and profitability, managing budgets, forecasting financial performance, and identifying cost-saving opportunities. Furthermore, you will be instrumental in setting high standards for service quality, maintaining rigorous health and safety protocols, and fostering a positive and productive work environment. The ideal candidate will possess strong leadership and interpersonal skills, with the ability to motivate and inspire a large team. Excellent problem-solving abilities and a keen eye for detail are essential. You will also be involved in marketing initiatives and building strong relationships with suppliers and stakeholders. Experience in event management and fine dining is highly desirable. This is a fantastic opportunity to make a significant impact within a reputable organization. We are looking for someone passionate about delivering outstanding hospitality and driving business success.
Responsibilities:
Responsibilities:
- Oversee all daily operations of the hospitality establishment.
- Manage and mentor department heads and staff, ensuring high performance and adherence to standards.
- Develop and implement operational plans and budgets to achieve financial targets.
- Ensure compliance with all health, safety, and hygiene regulations.
- Drive initiatives to enhance customer satisfaction and loyalty.
- Manage inventory, procurement, and supplier relationships.
- Plan and execute successful events and functions.
- Monitor industry trends and implement best practices.
- Conduct performance reviews and facilitate staff training and development.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Demonstrable success in managing P&L, budgeting, and cost control.
- Strong understanding of food and beverage operations, event planning, and customer service excellence.
- Excellent leadership, communication, and problem-solving skills.
- Relevant degree or professional qualification in Hospitality Management or a related field is preferred.
- Ability to work under pressure and adapt to changing demands.
- Proficiency in relevant hospitality management software.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Hospitality Operations Supervisor
WV1 1BS Wolverhampton, West Midlands
£28000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Hospitality Operations Supervisor to join their remote team, serving clients in the **Wolverhampton, West Midlands, UK** area. This role is crucial for ensuring exceptional guest experiences and maintaining high operational standards within the hospitality sector, all managed remotely. You will be responsible for overseeing daily operations, managing staff schedules, training new team members, and ensuring adherence to service quality and safety protocols. The ideal candidate will possess a strong understanding of hospitality management principles, excellent leadership skills, and a passion for delivering outstanding service. Key responsibilities include addressing customer inquiries and resolving issues promptly, monitoring inventory levels, and assisting with event coordination. You will work closely with front-of-house and back-of-house teams to ensure smooth operations and a positive working environment. Our client champions a remote-first approach, meaning you will leverage technology and communication tools to effectively manage and support your team and operations. This position requires strong organizational skills, the ability to multitask, and a proactive approach to problem-solving. You will play a key role in upholding the reputation and success of our client's hospitality services. This is a rewarding opportunity for a dedicated professional looking to excel in the dynamic world of hospitality management from a remote setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily hospitality operations to ensure seamless service delivery.
- Manage and motivate a team of hospitality staff.
- Train new employees on service standards and operational procedures.
- Address customer feedback and resolve complaints efficiently.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor inventory and order supplies as needed.
- Assist with the planning and execution of events.
- Maintain positive relationships with guests and staff.
- Utilize remote communication and management tools effectively.
- Contribute to service improvement initiatives.
Qualifications:
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent leadership, communication, and interpersonal skills.
- Customer-service oriented with a problem-solving attitude.
- Ability to manage staff and delegate tasks effectively.
- Proficiency in using technology for remote management.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexible and adaptable approach to work.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Hospitality Operations Manager
CV1 1ND Coventry, West Midlands
£40000 Annually
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee their operations in a fully remote capacity. This pivotal role requires a leader with a proven track record in managing diverse hospitality functions, ensuring exceptional guest experiences, and driving operational efficiency. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of hospitality best practices, including service standards, financial management, and team leadership. You will be responsible for developing and implementing operational strategies, managing budgets, optimising resource allocation, and ensuring compliance with health, safety, and quality standards. This fully remote position offers the flexibility to manage operations from anywhere, leveraging technology to maintain seamless communication and oversight. You will work closely with on-site teams (managed remotely) to ensure service delivery meets and exceeds expectations. Responsibilities include:
- Developing and implementing operational strategies to enhance guest satisfaction and profitability.
- Managing budgets, controlling costs, and optimising financial performance.
- Overseeing day-to-day operations across various hospitality departments (e.g., F&B, accommodation, events).
- Leading, motivating, and developing remote and on-site teams.
- Ensuring adherence to all health, safety, hygiene, and regulatory standards.
- Implementing and maintaining high service quality standards.
- Managing vendor relationships and procurement processes.
- Analysing operational data and implementing improvements to enhance efficiency.
- Coordinating with marketing and sales teams to support business objectives.
- Utilising technology and communication tools effectively for remote management and oversight.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Proven experience in managing operations, P&L responsibility, and team leadership.
- Strong understanding of hospitality operations, service standards, and customer experience management.
- Excellent financial acumen and budgeting skills.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and remote collaboration tools.
- Ability to work autonomously and manage effectively in a fully remote environment.
- A passion for delivering outstanding guest experiences.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Senior Event Manager - Hospitality
CV1 1AA Coventry, West Midlands
£45000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prestigious name in the hospitality sector, is actively seeking a highly experienced and creative Senior Event Manager to join their vibrant team in Coventry, West Midlands, UK . This role is crucial for conceptualising, planning, and executing a wide range of high-profile events, from corporate gatherings and conferences to exquisite social functions and banquets. You will lead a dedicated events team, manage budgets meticulously, and ensure every event delivered meets and exceeds client expectations, contributing to the venue's reputation for excellence.
Key Responsibilities:
Qualifications and Experience:
This is a fantastic opportunity for a seasoned events professional to take on a leading role in a dynamic and prestigious hospitality environment.
Key Responsibilities:
- Oversee the end-to-end planning and execution of all events, ensuring seamless delivery from conception to completion.
- Develop creative event concepts and proposals tailored to client requirements and venue capabilities.
- Manage event budgets, negotiate with suppliers, and ensure profitability for all events.
- Lead, mentor, and motivate the events team, fostering a collaborative and results-driven environment.
- Liaise directly with clients to understand their needs, provide regular updates, and ensure their vision is realised.
- Coordinate with internal departments, including catering, AV, security, and front-of-house, to ensure all logistical aspects are managed effectively.
- Conduct site inspections and manage event layouts, seating arrangements, and overall ambiance.
- Oversee event staff during functions, ensuring high standards of service and guest satisfaction.
- Manage vendor relationships and contracts, ensuring service level agreements are met.
- Address and resolve any client issues or operational challenges that arise during events.
- Maintain up-to-date knowledge of industry trends and best practices in event management.
- Develop and implement event marketing and promotional strategies where applicable.
- Ensure compliance with all health, safety, and licensing regulations.
Qualifications and Experience:
- A minimum of 5-7 years of proven experience in event management, preferably within the hospitality industry, luxury hotels, or event venues.
- Demonstrated success in managing a variety of event types and scales.
- Excellent leadership, team management, and communication skills.
- Strong financial acumen with experience in budget management and P&L responsibility.
- Exceptional organisational and project management skills, with a keen eye for detail.
- Proficiency in event management software and MS Office Suite.
- A creative mindset with the ability to innovate and problem-solve.
- Strong negotiation and supplier management skills.
- Ability to work under pressure and meet tight deadlines.
- A passion for delivering outstanding client experiences.
- Relevant degree or qualification in Hospitality Management, Marketing, or Event Management is advantageous.
This is a fantastic opportunity for a seasoned events professional to take on a leading role in a dynamic and prestigious hospitality environment.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
B1 1BB Birmingham, West Midlands
£65000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and optimize operations within their diverse portfolio. This is a fully remote role, requiring a proactive and self-motivated individual capable of managing teams and driving strategic initiatives from a distance. You will be instrumental in developing and implementing operational strategies that enhance guest satisfaction, operational efficiency, and profitability across all managed properties. Your responsibilities will include setting service standards, developing operational budgets, managing vendor relationships, and ensuring compliance with all relevant regulations. You will work closely with on-site teams to provide guidance, training, and support, fostering a culture of excellence and continuous improvement. A key part of this role involves leveraging technology to streamline processes, improve communication, and maintain high service levels. You should have a proven track record in a similar senior role within the hospitality sector, demonstrating exceptional leadership and problem-solving skills. The ability to analyze performance data, identify trends, and translate insights into actionable plans is crucial. You will also be involved in crisis management and developing contingency plans to ensure business continuity. This position demands excellent interpersonal and communication skills, as you will be liaising with stakeholders at all levels. The ideal candidate will possess a deep understanding of the hospitality industry, including current trends and best practices. Experience with hotel management systems, revenue management, and marketing strategies is highly desirable. While the role is remote, you may be required to travel occasionally for crucial meetings or site visits. If you are a results-oriented leader with a passion for delivering exceptional guest experiences and driving business growth, we encourage you to apply.
Responsibilities:
Responsibilities:
- Develop and execute strategic operational plans to achieve company goals.
- Oversee daily operations across multiple hospitality venues.
- Ensure high standards of customer service and guest satisfaction.
- Manage operational budgets and control costs effectively.
- Lead and mentor remote and on-site operational teams.
- Identify areas for operational improvement and implement solutions.
- Manage relationships with suppliers and service providers.
- Ensure compliance with health, safety, and legal regulations.
- Analyze performance metrics and provide regular reports.
- Drive innovation and adopt new technologies to enhance operations.
- Proven experience in a senior management role within the hospitality industry.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hospitality operations, finance, and marketing.
- Demonstrated ability to manage remote teams effectively.
- Proficiency in using hospitality management software.
- Excellent analytical and problem-solving abilities.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
- Ability to travel as needed.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hospitality Jobs in Kings Heath !
6
Senior Hospitality Operations Manager
B1 2HE Birmingham, West Midlands
£55000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and seasoned Senior Hospitality Operations Manager to lead and enhance their operational excellence. This is a fully remote position, ideal for an experienced leader who can manage multiple hospitality venues and teams virtually, driving high standards in service, quality, and financial performance. You will be responsible for strategic planning, staff development, and ensuring exceptional guest experiences across all managed properties. Your ability to inspire teams and implement efficient operational frameworks from a distance will be key.
Key Responsibilities:
Key Responsibilities:
- Oversee the operational management of multiple hospitality establishments, ensuring consistent service delivery and brand standards.
- Develop and implement strategic operational plans to achieve business objectives, enhance profitability, and drive guest satisfaction.
- Manage budgets, control costs, and identify opportunities for revenue growth and efficiency improvements.
- Lead, mentor, and develop a diverse team of hospitality professionals, fostering a positive and high-performing work culture remotely.
- Establish and maintain high standards for guest service, food and beverage quality, and overall guest experience.
- Ensure compliance with all health, safety, and hygiene regulations, including food safety standards.
- Implement and oversee effective staffing strategies, including recruitment, training, scheduling, and performance management.
- Collaborate with marketing and sales teams to develop and execute promotional activities and events.
- Monitor industry trends and competitor activities, making recommendations for service and operational enhancements.
- Utilise operational reports and data analytics to track performance, identify challenges, and implement data-driven solutions.
- Manage relationships with key suppliers and vendors to ensure quality and cost-effectiveness.
- Respond to and resolve escalated guest concerns and operational issues promptly and professionally.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated experience managing multiple hospitality venues or large-scale operations.
- Strong understanding of P&L management, budgeting, and financial controls within the hospitality sector.
- Excellent leadership, team-building, and people management skills, with the ability to inspire and motivate remote teams.
- Exceptional customer service and interpersonal skills.
- Proficiency in hospitality management software and operational reporting tools.
- Strong problem-solving abilities and a proactive approach to operational challenges.
- Ability to work independently and make sound decisions in a remote setting.
- Knowledge of current hospitality trends and best practices.
- Relevant certifications (e.g., ServSafe) are a plus.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Remote Events Coordinator (Hospitality)
B1 1AA Birmingham, West Midlands
£30000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a vibrant player in the hospitality and tourism sector, is looking for a creative and highly organized Remote Events Coordinator to manage and execute a variety of virtual and hybrid events. This role is entirely remote, offering flexibility while maintaining a high level of impact on client experiences. You will be responsible for the end-to-end planning and execution of virtual events, from initial concept development and theme creation to logistical coordination and post-event analysis. This includes managing event platforms, coordinating with virtual vendors, developing engaging content, and ensuring a seamless user experience for attendees. For hybrid events, you will collaborate closely with on-site teams to ensure a cohesive and integrated event experience across both physical and digital realms. The Remote Events Coordinator will manage event budgets, track expenses, and negotiate with suppliers to ensure cost-effectiveness. Strong communication and stakeholder management skills are essential, as you will liaise with clients, internal teams, speakers, and entertainers to ensure all event objectives are met. Developing innovative event concepts, creating compelling marketing materials, and managing event registration and communication processes are also key responsibilities. The ideal candidate will have a proven track record in event planning, preferably within the hospitality or a related industry, with a strong understanding of virtual event technologies and best practices. Excellent organizational skills, meticulous attention to detail, and the ability to multitask and prioritize effectively in a remote setting are crucial. A degree in Hospitality Management, Marketing, Communications, or a related field is a plus. If you are a passionate and detail-oriented event professional looking for a rewarding remote opportunity to shape unique hospitality experiences, we encourage you to apply.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Operations Manager - Premium Hospitality
CV1 1FY Coventry, West Midlands
£40000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a distinguished name in the luxury hospitality sector, is seeking an experienced and results-oriented Operations Manager to lead their fully remote team. This role is critical in overseeing and optimizing the operational efficiency of their premium service delivery, ensuring an unparalleled guest experience. While the role is remote, it requires a deep understanding of on-the-ground hospitality operations, with the ability to manage staff, coordinate services, and implement strategic initiatives from a distance. You will be responsible for developing and implementing operational strategies, setting performance targets, and ensuring adherence to the highest standards of service excellence. Key duties include managing budgets, controlling costs, optimizing resource allocation, and implementing process improvements. You will work closely with various departments to ensure seamless coordination and communication. The ideal candidate will possess a strong background in hospitality management, with proven leadership experience in a demanding operational role. Exceptional organizational, problem-solving, and decision-making skills are paramount. You must be adept at motivating and leading teams remotely, fostering a positive and productive work environment. Excellent communication and interpersonal skills are essential for liaising with stakeholders and addressing client needs effectively. Proficiency in hospitality management software and a thorough understanding of current industry trends are required. This is a unique opportunity to shape the operational success of a premier hospitality brand from a flexible, remote setting, impacting guest satisfaction and business performance significantly.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9