What Jobs are available for Hospitality in Kingston upon Thames?

Showing 92 Hospitality jobs in Kingston upon Thames

Customer Service Advisor (Kingston Upon Thames)

Kingston upon Thames, London Gravity Recruit

Posted 8 days ago

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Job Description

Customer Service Advisor (12-month contract role)

Kingston Upon Thames

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Customer Service Advisor to join the team in their Kingston branch.

Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.

Main Responsibilities :

  • Contribute to the achievement of the financial targets of the store
  • Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
  • Respond effectively to the diverse needs of each customer
  • Ensuring the store presents itself to a high standard of cleanliness
  • Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
  • Comply consistently with all company procedures

Package:

£26,265 + Package + Benefits

Benefits:

  • An excellent career in a fast-growing business
  • Training & Mentoring program for great career progression
  • Bi-Annual store bonus Scheme
  • Company Sick Pay
  • Access to exclusive perks via Perkbox membership
  • Long Service recognition
  • 20 days holiday per year plus bank holidays

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.

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Hospitality Assistant

West Byfleet, South East Retirement Villages Group

Posted today

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Job Description

We're excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we're looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You'll Do

  • Greet guests warmly and create a positive first impression
  • Assist with seating and provide menus
  • Take food and drink orders accurately and efficiently
  • Serve meals and beverages in a professional and friendly manner
  • Accommodate dietary requirements and guest preferences
  • Clear and reset tables quickly between services
  • Work closely with the kitchen and colleagues to ensure smooth service
  • Handle concerns and special requests with professionalism
  • Maintain high standards of cleanliness and hygiene

About You

  • Previous hospitality or customer service experience (preferred)
  • Excellent communication and people skills
  • Friendly, approachable, and calm under pressure
  • Team player with strong attention to detail
  • Flexible with working hours, including evenings and weekends

What We Offer

  • Pension scheme
  • Enhanced annual leave, including birthday leave
  • Volunteering and wellbeing days
  • Staff rewards and recognition schemes
  • The chance to be part of a brand-new restaurant launch
  • A warm, supportive team environment

If you're enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we'd love to hear from you

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Hospitality Assistant

West Byfleet, South East Retirement Villages Group

Posted 9 days ago

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Job Description

Permanent

We’re excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we’re looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You’ll Do

  • Greet guests warmly and create a positive first impression
  • Assist with seating and provide menus
  • Take food and drink orders accurately and efficiently
  • Serve meals and beverages in a professional and friendly manner
  • Accommodate dietary requirements and guest preferences
  • Clear and reset tables quickly between services
  • Work closely with the kitchen and colleagues to ensure smooth service
  • Handle concerns and special requests with professionalism
  • Maintain high standards of cleanliness and hygiene

About You

  • Previous hospitality or customer service experience (preferred)
  • Excellent communication and people skills
  • Friendly, approachable, and calm under pressure
  • Team player with strong attention to detail
  • Flexible with working hours, including evenings and weekends

What We Offer

  • Pension scheme
  • Enhanced annual leave, including birthday leave
  • Volunteering and wellbeing days
  • Staff rewards and recognition schemes
  • The chance to be part of a brand-new restaurant launch
  • A warm, supportive team environment

If you’re enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we’d love to hear from you!

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Hospitality Sales Manager

London, London Handle Recruitment

Posted 2 days ago

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Job Description

Handle Recruitment are looking for an ambitious Sales Manager to join our client, selling premium hospitality across six flagship Arts, Entertainment, and Tennis events and delivering unforgettable experiences for their clients.

West London | 4 Days a week in office

Salary - £35,000 to £40,000 Plus Commission

About the Role
Our client's Hospitality Department delivers outstanding experiences and generates revenue across some of London's most iconic events, including:

  • Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
  • Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
  • Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role encompassing lead generation, proactive sales, client account management, and hands-on delivery at events. From Michelin-star dining packages to bespoke Christmas party experiences, no two days are the same.

The Ideal Candidate

  • Genuine passion for live events and hospitality sales
  • 3-4+ years proven sales experience, ideally in events, hospitality, or related industries
  • Thrives in a fast-paced, client-focused environment
  • Experience in managing teams and leadership
  • Confident managing the full sales cycle and building lasting client relationships

This is an exciting opportunity to join a dynamic, high-performing team working on some of the UK's most loved events.

Key Responsibilities

  • Maximise revenue to achieve/exceed event targets
  • Meet deadlines and work effectively under pressure
  • Maintain high activity levels (40+ dials/day, 5+ effective calls)
  • Manage and lead a sales team to ensure targets are met
  • Arrange and attend meetings with new and existing clients
  • Proactively source leads from multiple channels
  • Maintain and develop the sales database and client communications
  • Collaborate with sales team and other internal departments (marketing, operations, accounts, PR)
  • Contribute ideas to enhance events and identify new opportunities
  • Translate marketing strategies into exhibitor sales benefits
  • Maintain and update floor plans, sales sheets, and mailers
  • Execute consistent sales communication schedules and follow-up processes
  • Deliver excellent client service and on-site hospitality
  • Ensure re-booking processes are followed to maintain event integrity
  • Take ownership of tasks, manage agendas, and deliver independently

Key Results Areas

  • Achieve and exceed personal and team sales targets
  • Ensure lead and show targets are met/exceeded
  • Maintain timely, high-quality client communications
  • Deliver dependable, professional client service
  • Contribute creatively to event content and client relationship development
  • Maintain accurate weekly and monthly sales forecasting

Strengths & Skills

  • Proven sales/event sales experience
  • Strong IT competency, especially Microsoft Office
  • Excellent telesales experience and results
  • Experience in sales planning and managing teams
  • Highly organised with strong attention to detail
  • Excellent written and verbal communication
  • Commercially aware yet client-focused
  • Able to work under pressure and deliver results through others
  • Initiative-driven, solution-oriented, and creative

Working arrangements

  • Location: Chiswick Park, London
  • Permanent contract, 9-5 pm
  • Occasional weekend work at events (e.g., Taste of London, Hampton Court Palace Festival)
  • Occasional travel for client meetings

Apply today to further your application to the next stage!


Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

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Hospitality Sales Executive

London, London Handle Recruitment

Posted 2 days ago

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Job Description

Our client is seeking a driven and experienced salesperson to join their team, focusing on selling premium hospitality experiences across six flagship events within their Arts & Entertainment and Tennis portfolio.

Permanent | West London (4 days per week in office)
Salary: £28,000 - £32,000 (DOE)

The client's Hospitality Department delivers exceptional experiences and generates revenue across some of London's most iconic events. Spanning music, sport, culinary, and festive experiences, the team curates unforgettable moments for a diverse audience.

Current portfolio includes:

  • Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
  • Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
  • Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role involving lead generation, proactive selling, account management, and on-site delivery of hospitality. From Michelin-star dining at the Giorgio Armani Tennis Classic to bespoke Christmas party packages at Hyde Park Winter Wonderland - no two days are the same.

The Ideal Candidate Will

  • Have a genuine passion for live events and hospitality sales
  • Bring 1-3 years of proven sales experience, ideally in events, hospitality, or a related industry
  • Thrive in a fast-paced, client-focused environment
  • Be confident managing the full sales cycle and building long-term client relationships

This is an exciting opportunity to join a dynamic, high-performing team delivering some of the UK's most loved events.

Key Responsibilities

  • Drive revenue growth to achieve and exceed sales targets
  • Maintain high activity levels (40+ dials and 5+ effective calls per day)
  • Source and convert new business opportunities
  • Manage and update the sales database and key client records
  • Collaborate with colleagues to develop strategies and identify new opportunities
  • Report on sales performance, pipeline, and forecasting
  • Support event development through industry insight and creative ideas
  • Translate marketing strategies into sales opportunities
  • Prepare and distribute effective sales communications
  • Liaise with internal teams including marketing, operations, accounts, and PR
  • Represent the client confidently at meetings and networking events
  • Manage the re-booking process and build long-term relationships
  • Ensure process compliance and maintain event integrity
  • Deliver all work with precision, attention to detail, and commercial awareness
  • Implement a strong customer care programme to drive client satisfaction and loyalty

Key Results

  • Exceed personal and event sales targets
  • Provide timely, professional client communication and service
  • Contribute to team success and business growth
  • Deliver accurate forecasting and insightful reporting
  • Generate creative ideas to enhance event content and partnerships

Knowledge and Experience

  • Proven sales or event sales experience with strong results (1-3 years)
  • Confident telesales and account management skills
  • Experience in sales planning and forecasting
  • Proficiency in Microsoft Office and CRM systems
  • Highly organised with exceptional attention to detail
  • Strong written and verbal communication skills
  • Commercially aware, customer-focused, and results-driven
  • Proactive, solution-oriented, and resilient under pressure
  • Effective both independently and collaboratively

Working Details

  • Hours: 9 am - 5 pm
  • Location: West London (4 days per week in office)
  • Occasional weekend and travel required for events such as Taste of London or Hampton Court Palace Festival


Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

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Corporate Hospitality Broker

Croydon, London Prestige Corporate Events

Posted 2 days ago

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Job Description

Telesales Agent - Corporate Hospitality & Sports Travel Sales

Location: East Croydon (office-based, Mon–Fri)

Salary: £30,000 base + uncapped commission

OTE: £0,000 - 00,000

Commission: Earn up to 10% on revenue

Perks: VIP event access, sociable team culture, fast progression


About Prestige Corporate Events

At Prestige Corporate Events , we sell corporate hospitality and bespoke travel packages to the world’s most high-demand sports and music events.


From Champions League boxes , VIP glamping at Glastonbury , and Royal Ascot , to luxury travel experiences for every Formula 1 race worldwide , our packages help businesses entertain clients, build relationships, and close deals that matter .


We’re based just 1 minute from East Croydon Station , in a high-energy office filled with young, ambitious salespeople who love sport, love selling, and love winning .


What You’ll Be Doing

️ High-Volume Sales with Serious Rewards

  • Make outbound calls to business owners and senior decision-makers
  • Pitch high-value hospitality and travel packages tailored to client entertainment
  • Operate in a short, fast-paced sales cycle - no slow nurturing, no drawn-out processes
  • Focus on volume, energy, and closing - every day is a sales day


Full Support + Ready-Made Contacts (For the Right Candidate)

Your daily role involves outbound activity, but we don’t expect you to start from scratch. For the right person with hospitality/event sales experience , we offer:


  • Fully qualified books of contacts
  • Past client data ready for re-engagement
  • Sales-ready lead pools distributed directly to you
  • You’ll have the tools to hit the ground running from week one


️ Sell the Events Everyone Wants

From corporate hospitality to full travel packages, you’ll be selling:


  • Every Formula 1 race - Monaco, Abu Dhabi, Silverstone & more
  • Champions League & Premier League boxes
  • Glastonbury VIP glamping & exclusive concert access
  • Wimbledon ,
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Events Manager (Hospitality)

SW1A 0AA London, London £38000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a premier hospitality group, is looking for an experienced and dynamic Events Manager to oversee all aspects of event planning and execution. This role is based at our prestigious venue in London, England, UK , and requires a hands-on approach to delivering exceptional guest experiences. You will be responsible for managing a diverse portfolio of events, including corporate functions, weddings, conferences, and private parties, from initial client consultation through to post-event evaluation.

Key responsibilities include developing event concepts, creating detailed event proposals, managing budgets, and sourcing suppliers and vendors. You will liaise closely with clients to understand their needs and ensure all event logistics are meticulously planned and executed to the highest standard. This includes coordinating catering, audiovisual requirements, entertainment, and staffing. You will also be responsible for on-site event management, ensuring seamless operations and troubleshooting any issues that may arise.

The ideal candidate will have a strong background in event management within the hospitality industry, with a proven ability to manage multiple events simultaneously. Exceptional organisational, communication, and interpersonal skills are essential. A creative flair, meticulous attention to detail, and a passion for delivering outstanding customer service are paramount. Proficiency in event management software and standard office suites is required.

We are seeking an individual who is proactive, resourceful, and possesses strong leadership qualities. The ability to work under pressure and meet tight deadlines is crucial. A relevant qualification in Hospitality Management, Event Management, or a related field, coupled with substantial experience, is highly desirable. This is a fantastic opportunity to join a leading organisation and contribute to the success of unforgettable events.
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Hospitality Assistant (Virtual)

EC1A Islington, London Diane's Travel Business

Posted 24 days ago

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Job Description

Permanent

Are you passionate about travel and helping others create unforgettable experiences? Join our award-winning travel group as a Virtual Hospitality Assistant and turn your love for hospitality and exploration into a rewarding career. No prior experience is necessary — this opportunity is ideal for those who enjoy assisting others, have a friendly personality, and are eager to learn.

As a Hospitality Assistant, you will support clients in planning and organizing personalized travel experiences, providing excellent service and attention to detail every step of the way. Our team equips you with the tools you need to thrive, including access to recently launched software that beats major competitors on pricing, a professional website with ongoing updates, and social media lead generators to help grow your client base.

Requirements

Key Responsibilities:

Assist clients virtually with booking travel accommodation, including hotels, transportation, and activities

Provide hospitality-focused service tailored to client preferences

Communicate clearly and professionally via email, phone, or messaging platforms

Stay up to date on destination details, travel policies, and promotions

Utilize travel software to secure competitive pricing and custom travel packages

Requirements:

Must be 18 years or older

Comfortable using computers and web-based tools

Strong communication and customer service skills

Detail-oriented and organized

Passion for travel and helping others

Benefits

Flexible part-time or full-schedule

Work virtually from anywhere within the U.S.

Generous commission-based compensation

Access to an award-winning travel group

Travel perks and discounts

Professional website with maintenance and updates provided

Social media lead generation tools included

Supportive team environment with room to grow

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Remote Hospitality Operations Manager

SW1A 0AA London, London £60000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking an experienced and forward-thinking Remote Hospitality Operations Manager to oversee operations for a portfolio of diverse hospitality venues. This fully remote position requires a seasoned professional with a deep understanding of the hospitality sector, exceptional leadership skills, and the ability to drive efficiency and profitability from a distance. You will be responsible for ensuring operational excellence, maintaining high service standards, and managing remote teams effectively across various locations.

Key Responsibilities:
  • Develop and implement operational strategies to enhance guest experience and service quality across all managed properties.
  • Oversee daily operations, including staffing, inventory management, and vendor relations, remotely.
  • Monitor financial performance, including budgeting, forecasting, and cost control, to maximise profitability.
  • Implement and enforce operational policies and procedures to ensure compliance with health, safety, and licensing regulations.
  • Lead, motivate, and manage remote teams, providing clear direction and support for continuous improvement.
  • Utilise technology and data analytics to track key performance indicators (KPIs), identify trends, and drive performance improvements.
  • Develop strong relationships with property owners, stakeholders, and local management teams.
  • Ensure consistent brand standards are met across all hospitality outlets.
  • Manage and resolve escalated operational issues and customer complaints effectively.
  • Drive innovation in service delivery and operational efficiency through the adoption of new technologies and best practices.
  • Conduct virtual site visits and performance reviews to ensure standards are maintained.
  • Contribute to strategic planning and business development initiatives.

Qualifications:
  • Proven experience in a senior operational management role within the hospitality industry (hotels, restaurants, event venues).
  • Demonstrated ability to manage multiple locations and remote teams successfully.
  • Strong understanding of hospitality operations, financial management, and P&L responsibility.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate others.
  • Proficiency in using hospitality management software and online collaboration tools.
  • Strong analytical skills with the ability to interpret financial data and operational metrics.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Ability to work independently, manage time effectively, and maintain high productivity in a remote setting.
  • Knowledge of current trends and best practices in the hospitality sector.
  • Problem-solving skills and a proactive approach to operational challenges.
This is a unique opportunity to shape the operational success of hospitality businesses from anywhere in the world, with a focus on excellence and innovation.
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Senior Hospitality Operations Manager

SW1A 0AA London, London £60000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a prestigious and highly sought-after hospitality group, is seeking a seasoned Senior Hospitality Operations Manager to oversee multiple flagship properties in the vibrant heart of London, England, UK . This pivotal role demands exceptional leadership, strategic vision, and a deep understanding of all facets of high-end hospitality operations, from food and beverage service to guest relations and staff management. You will be responsible for ensuring the delivery of unparalleled guest experiences, maintaining the highest standards of service excellence, and driving operational efficiency and profitability across your portfolio. The ideal candidate will have a proven track record in senior management roles within luxury hotels, resorts, or high-volume restaurants. Your responsibilities will include managing budgets, optimizing revenue streams, implementing operational improvements, and fostering a positive and productive work environment for diverse teams. Strong financial acumen, excellent problem-solving skills, and a passion for delivering memorable guest moments are essential. You will collaborate closely with department heads, executive chefs, and marketing teams to align operations with the company's strategic goals and brand identity. This is an exciting opportunity to lead and inspire teams in some of the most iconic hospitality venues, contributing directly to the group's continued success and reputation for excellence. You will be instrumental in upholding the brand's commitment to quality, service, and innovation, while also driving continuous improvement and staff development. A strategic mindset, coupled with hands-on operational oversight, is required to excel in this demanding yet rewarding role.

Key Responsibilities:
  • Oversee daily operations of multiple hospitality venues, ensuring seamless service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, control costs, and optimize revenue generation.
  • Lead, train, and motivate a diverse team of hospitality professionals.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Collaborate with department heads to set performance goals and standards.
  • Monitor industry trends and implement innovative service offerings.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Manage supplier relationships and procurement processes.
  • Resolve guest complaints and operational issues promptly and effectively.
  • Contribute to the development and execution of marketing and promotional activities.
  • Uphold and enhance the brand's reputation for excellence and luxury.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive experience in hospitality management, with a significant focus on operations.
  • Proven experience managing multiple venues or large-scale operations in luxury hotels or high-end restaurants.
  • Strong understanding of F&B, front office, housekeeping, and event operations.
  • Excellent financial management skills, including budgeting and P&L responsibility.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to problem-solve and make sound decisions under pressure.
  • Proficiency in property management systems (PMS) and other relevant hospitality software.
  • A passion for service excellence and creating outstanding guest experiences.
  • Commitment to fostering a positive and supportive work environment.
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