1778 Hospitality jobs in Kingston upon Thames

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

Hospitality Manager – Permanent

40 hours per week

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity:

As a Hospitality Manager you will be responsible for:

• To be accountable for the smooth running and management of the hospitality departments (food & beverage service, housekeeping)
• To ensure that alongside my team, an exceptional service is provided to our residents and that everything we do is delivered with warmth, care, and love.
• To build relationships with our residents and fully understand their needs.
• To be accommodating and flexible to the requests of our residents and their families within the agreed boundaries
• To develop, implement, and review hospitality service standards and SOPs to ensure that we continually drive the standards and train my team to deliver these.
• To adhere to all the SOP’s that have been set along with my team.
• To approach all my duties with enthusiasm and professionalism
• To take pride in both my personal presentation and the presentation of the work I undertake
• To set exceptional standards around communication, presentation, delivery and timings at all times
• To respond and seek appropriate resolutions to resident complaints quickly, empathetically, and professionally.
• To ensure that positive feedback from a resident about a member of my team is communicated to them in a timely manner and celebrated.
• To be responsible for controlling departmental financial targets and operating costs in line with agreed budgets without compromising KYN’s exceptional offering and service
• To effectively manage and oversee stock in the non-clinical areas of the home (operating stocks in food, beverage and housekeeping services along with beverage stocks)
• To order and make recommendations for stock replacements using nominated suppliers
• To be fully conversant in the nominated purchasing system/s
• To ensure accurate stock levels are always maintained.
• To ensure breakage and wastage are kept to a minimum.
• To ensure stock is rotated in accordance with KYN’s policies and food safety regulations.
• To undertake regular stock takes and purchase stock in accordance with KYN’s purchasing policies and procedures.
• To maximise opportunities for departmental sales and profit e.g. food and beverages for resident’s family and guests etc.
• To be compliant and ensure compliance of team members in respect of General Data Protection Regulations and Payment Card Industry Data Security Standards
• To ensure my team is competent, trained, fully understand and work in accordance with statutory and Company requirements for Health and Safety, Food Safety, Risk Assessment, Fire Safety, Licensing Laws, Disability and other relevant guidance and legislation.
• To be fully versed in KYN’s food safety management system and that this is always adhered to.
• To ensure that the relevant team members are trained and maintain the standards that have been set.
• To ensure that thorough, regular audits are undertaken as per KYN’s policies and that any findings and recommendations are implemented and acted upon within agreed timeframes and reported as appropriate.
• To ensure that there are up to date risk assessments and standard operating procedures for my areas and that members of my team are trained and adhere to what has been set.
• To understand and respect our residents’ privacy and understand that residents’ identities and confidentiality must never be exposed to any external sources.
• To understand the importance of building strong working relationships with key stakeholders with the Director of Resident Experience, Executive Chef and Home Manager
• To drive engagement, retention and motivation through regular team communications including regular supervision reviews
• To effectively delegate to my team in a clear and concise manner
• To lead by example, maintain high standards and set out clear expectations for each member of my team.
• To support, coach, mentor and develop the team to ensure that everyone can reach their full potential.
• To regularly and fairly review the team’s performance and potential identifying the relevant training pathways to develop and retain our talented colleagues and make sure they have the right skills to meet the needs of the home. 
• To build relationships with our residents, their families, and my colleagues
• To communicate, liaise, and build relationships with key internal and external stakeholders.
• To attend all statutory training sessions making certain that practices reflect the learning outcomes of the training.
• To attend any other training sessions that KYN deem applicable to the role.
• Adhere to all KYN’s policies and procedures.

About you:

• You will have extensive experience of working as a Hospitality Manager in the Care industry or similar within a 5-star establishment.
• You will have previous experience in people management and a strong knowledge of the various hospitality departments (excluding kitchen)
• You will be fully conversant in Allergens, Food Safety and Health and Safety legislation.
• You will have experience of purchasing, food ordering and point of sales systems.
• You will have proven ability to lead, supervise, motivate, and manage a large team of staff.
• You will be a professional with a keen eye for detail.
• You will have an excellent financial understanding and a proven ability to consistently follow processes and controls accurately to contribute to deliver of business KPI’s.
• You will have strong organisational skills, with a good eye for detail and ability to resolve complaints and investigate incidents.
• You will be an organised person with strong communication and influencing skills, an approachable manner, an eye for detail and the ability to drive standards that not only meet but exceed expectations and elevate the lives of our current/future residents.
• You will have the ability to work under pressure, flexibly and consistently.
• You will be a compassionate, empathetic, kind, and caring individual

Our commitment to you:

• Competitive salary and benefits
• 33 days annual leave including bank holidays
• Complimentary meals, hot drinks, and snacks throughout your shift
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Custom-made uniforms provided
• Annual bonus (discretionary and scheme rules apply)
• Employee assistance programme and other attractive wellbeing benefits
• Discount schemes
• Company contributory pension scheme
• And much more……

To find out more about KYN, our teams and values please visit

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

To view our Privacy Policy, please visit

We’re opening a brand-new restaurant within our retirement village in West Byfleet, and we’re looking for an enthusiastic Hospitality Supervisor to help shape and lead this exciting new venture.

If you’re passionate about delivering exceptional dining and guest experiences, and you thrive in a role where you can inspire others, this could be the perfect opportunity for you.

As a Hospitality Supervisor, you’ll ensure the smooth and profitable running of our new restaurant and wider village hospitality services. You’ll play a key role in launching our food and beverage offering, setting high standards, and leading your team to deliver outstanding service for our residents and guests.

This is a hands-on role where you’ll lead by example, support your team, and create a warm, welcoming environment where residents feel at home.

• Supervise daily operations of the restaurant and wider hospitality services.
• Champion high service and food hygiene standards, ensuring a safe, clean environment.
• Support your team to deliver consistently excellent customer service.
• Plan rotas, allocate resources, and manage operations within budget.
• Lead by example to build strong relationships with residents and respond to queries or complaints professionally.
• Contribute ideas to improve menus, service, and overall resident experiences.
• Foster a supportive, inclusive team environment where everyone feels valued.

• 1–3 years’ experience in hospitality.
• Supervisory or managerial experience (desirable).
• Strong leadership and people skills – able to motivate and develop a team.
• Excellent organisational, communication, and problem-solving skills.
• Passion for providing outstanding customer service.
• Knowledge of food hygiene, safety, and industry best practice.

• Accountability and results focus.
• Ability to plan, prioritise, and deliver effectively.
• Customer and resident focus with a community-first mindset.
• Financial awareness and resource management skills.
• Collaborative, team-oriented approach.

We live by our values every day and look for people who will do the same:

• Age Well – We create opportunities for everyone to age well.
• Community – We believe in the power of community.
• Keep Improving – We take action and always look for ways to improve.
• Invest Wisely – We treat every penny as if it were our own.
• Planet Positive – We care about our impact on the planet.
• One Team – We support one another and succeed together.

• Be part of the launch of an exciting new restaurant.
• Work in a supportive, purpose-driven organisation.
• Opportunities for training, development, and career growth.
• Make a real difference in the lives of residents every day.

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A Receptionist/ Hospitality Coordinator position has become available for work for a city law firm (St Paul’s/ Bank tube stations). This is a permanent role which requires an immediate start and so the successful candidate will initially carry out the role on a temporary basis for 2-3 months before being offered a permanent role.
We seek outstanding customer service and excellent manners and communication skills. The working hours for this role are 37.5 hours per week based on a 7.5-hour shift pattern, Monday to Friday between 07:30 and 18:00, anything outside of those hours is subject to events taking place and requiring all hands on deck. This is a permanent role and it pays up to £27k depending on experience.

Preferred background: Previous hospitality experience gained at either a Spa, members’ clubs, golf clubs, airlines, or any high-profile venues, corporate companies, or hotels.

Receptionist/ Hospitality Coordinator
· To greet all clients on arrival and assist them in a courteous & helpful manner
· Order all lunches, breakfasts & dinners when required
·Serving lunches, breakfasts, beverages, and making sure the tables are clean
· Coding and reconciling all invoices
· To work alongside other teams and provide support when needed at the respective office(s)
· Monitor and maintain all internal meeting rooms to a high standard
· Setting up conference calls
. Answering the telephone
· Assist during events

Hospitality Assistant / Receptionist skills & experience
· Previous receptionist and hospitality experience in a 5-star environment
· High standard of professional appearance
· Ability to work under pressure and tight deadlines
 

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

• Deliver face-to-face and remote coaching, mentoring, and teaching support
• Identify trainer development needs and build tailored training plans
• Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)
• Conduct regular teaching observations, giving actionable feedback to improve learner outcomes

• Champion continuous improvement aligned with the Education Inspection Framework
• Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance
• Work closely with Area Managers and other departments to ensure delivery consistency

• Design and run upskilling workshops, coaching interventions, and risk-based training sessions
• Collaborate with employers during site visits to monitor the quality of apprenticeship delivery
• Keep up to date with sector trends and innovation in digital and in-person learning strategies

• Ideally hold a Level 4 TAQA qualification—or willing to achieve this 
• Based in or near London, with flexibility for regular travel
• A natural coach and mentor with a genuine passion for developing others
• Prior experience delivering Hospitality Apprenticeships, with previous experience in a front or back of house role!