What Jobs are available for Hospitality in Kirkham?
Showing 9 Hospitality jobs in Kirkham
Hospitality Manager
Posted 436 days ago
Job Viewed
Job Description
If you are a motivated hospitality professional, with a knack for business development, this could be the perfect career move for you.
Our client is a premier hospitality provider located in the heart of Preston. They are dedicated to offering exceptional guest experiences and high-quality accommodation. They pride themselves on their personalised service and commitment to excellence. The business is seeking a dynamic and experienced Guest Manager with a strong background in hospitality and business development to join their team.
The Guest Manager, ideally with Business Development Experience, will play a critical role in enhancing guest satisfaction and driving direct bookings. This position requires a strategic thinker with a passion for hospitality and a proven track record in business development. The ideal candidate will be responsible for managing guest relations, improving guest experience, and developing strategies to increase direct bookings.
Your new job Guest Relations Management: – Oversee all aspects of guest experience from pre-arrival to post-departure.– Ensure high levels of guest satisfaction and address any concerns or complaints promptly.– Foster a welcoming and positive environment for all guests.– Implement and maintain guest feedback systems to improve service quality continuously. Business Development: – Develop and execute strategies to increase direct bookings through various channels including the company website, social media, and email marketing.– Identify and establish partnerships with travel agents, corporate clients, and other potential business partners.– Analyze market trends and competitor strategies to identify opportunities for growth.– Collaborate with the marketing team to create targeted campaigns and promotions to attract new guests and retain existing ones. Operational Excellence: – Monitor and manage the day-to-day operations to ensure seamless guest experiences.– Train and mentor staff to uphold the highest standards of customer service.– Implement and refine standard operating procedures to enhance efficiency and guest satisfaction.– Work closely with housekeeping, maintenance, and other departments to ensure all guest needs are met promptly and effectively. Financial Management: – Manage budgets related to guest services and business development initiatives.– Track and report on key performance indicators related to guest satisfaction and booking rates.– Optimize pricing strategies to maximize revenue and occupancy rates. Innovation and Improvement: – Stay up-to-date with industry trends and best practices.– Continuously seek ways to innovate and improve the guest experience.– Introduce new services and amenities based on guest feedback and market demand. Requirements– Ideally a degree in Hospitality Management, Business Administration, or a related field.– Minimum of 3-5 years of experience in a guest management role with a focus on business development.– Proven track record of increasing direct bookings and enhancing guest experience.– Strong leadership and team management skills.– Excellent communication and interpersonal skills.– Ability to analyze data and use insights to drive business decisions.– Proficiency in hotel management software and other relevant tools.Benefits – £30,000 per year plus benefits package.– Opportunity to work in a dynamic and growing company.– Collaborative and supportive work environment.– Chance to have a significant impact on guest experience and business growth.To apply for this job, you must already have the legal right to live permanently and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.
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Customer Service Supervisor
Posted today
Job Viewed
Job Description
At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home
At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home
What You'll Be Doing
Supervise and support the customer service team, providing guidance and feedback to improve performance.
Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
Train and mentor new team members on company policies, procedures, and customer service best practices.
Develop and implement customer service strategies to enhance the overall customer experience.
Analy s e customer feedback and service trends to identify areas for improvement.
Collaborate with other departments to streamline processes and improve communication.
Prepare reports on team performance and customer satisfaction metrics for management review.
Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
Stay updated on industry trends and best practices in customer service.
What We're Looking For
Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What's Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you
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Customer Service Administrator
Posted 28 days ago
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Job Description
Join Our Team and Make a Difference!
We are currently seeking a Customer Service Administrator to join our dedicated team at the Morecambe branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £24,005 per annum
- Expected OTE: £5,500 per annum, with bonus and commission schemes available.
- Benefits: RI Rewards, bonus scheme and progression opportunities.
- Relocation Package: Moving from more than 2 hours away? We may offer up to ,000 to help you settle in.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week)
- Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Customer Service Administrator Role
As a Customer Service Administrator, you will be a key member of our Administration Team providing accurate data entry for legal contracts. Key responsibilities include:
- Data entry of contracts for our sales team
- Inputting information into our internal systems and databases
- Assisting with queries from colleagues
- Updating information as and when required
- Working towards and achieving set targets in line with company structure
- Building strong relationships with management, colleagues and internal customers to ensure excellent service levels at all times
Requirements
Customer Service Administrator Requirements:
- Previous administrative experience with good IT skills
- Good attention to detail as you must work with a high degree of accuracy
- Ability to work using your own initiative and be a good team player
- Ability to work well in a fast-paced environment
- Excellent customer service and communication skills
- You may be required to pass a DBS check depending on the role you have applied for
Benefits
Customer Service Administrator Benefits:
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system - linked to performance for those keen to develop their career within our business.
- Opportunity to contribute to a Private Healthcare scheme.
- Enrolment in our company pension scheme.
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
- Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
- Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
- Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
- Refer a Friend - earn up to £1,0 for referring someone to work for Rentokil Initial.
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Our Social Links
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Keywords: Customer Service Administrator, Rentokil Initial, Rentokil, Initial, Pest Control, Hygiene Services, Ambius, Plants, Scenting, Administration, Admin, Data Entry, Customer Service, Full-time, Permanent
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Customer Service Advisor
Posted 369 days ago
Job Viewed
Job Description
Methven UK are seeking a friendly and dedicated Customer Service Advisor to join our team. In this role, you will work alongside your colleague to provide the best service to our customers. If you're experienced and looking for a change or looking to start a career in Customer Service, then hit the apply button!
Responsibilities- Handle incoming customer inquiries and provide accurate and timely responses
- Assist customers with product selection, pricing, and availability information
- Process orders, returns, and exchanges in an efficient and professional manner
- Collaborate with internal teams to resolve customer issues and complaints
- Maintain up-to-date knowledge of company products, policies, and procedures
- Identify opportunities to enhance the customer experience and provide feedback to management
Requirements
- Proven experience in a customer service role, preferably in the building materials industry
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to work effectively in a fast-paced, team-oriented environment
- Proficient in using customer service software and tools
- Ability to multitask and prioritize workload effectively
- High attention to detail and accuracy in all aspects of work
Benefits
25 days annual leave + bank holidays
Sick Pay
Income Protection
Critical Illness
Life Assurance
Rewards/Discount Platform
HealthCare Cash Plan
Pension Contributions
Free Onsite Parking
Cycle to work Scheme
Working Hours: Monday to Thursday 8:30am - 5pm, Friday (Rota) 8am - 3:15pm, 8:30am - 3:45pm or 9am - 5pm.
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Customer Service Administrator
Posted 433 days ago
Job Viewed
Job Description
Office Administrator - Rentokil Initial
This role comes with a basic salary of £22,500 per annum with the scope to achieve a bonus of £60 per month.
Full-time (37.5 hours) - Monday to Friday
Morecambe - Hybrid Working - home and office-based
Ready to Make a Move? Let Us Help! - If you're living more than 2 hours away from this role's location and gearing up or willing to settle into a nearby permanent residence, we may be able to offer you a relocation package. You could receive up to ,000, tailored to your specific needs.
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 80 countries and providing services that protect people and enhance lives.
As a business, we have a strong focus on the Right People , doing the Right Things and in the Right Way . We invest a lot of time and money in training and in developing all of our colleagues to be the best that they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Looking for a role with zero customer interaction and a focus on back-office tasks? Look no further! We're offering a dynamic position where your day-to-day involves managing a shared email inbox for medical and washroom orders, processing contracts, and supporting our Internal Consultants with updating information. Embrace hybrid working with one day in the office and four days at home. Plus, if you're based in Morecambe, you have the flexibility to attend the office more frequently.
Key Responsibilities:
- Managing shared inbox
- Work quickly and efficiently with minimal disruption for the customer/sales team resulting in a speedy resolution.
- Provide a consistent level of high-detail
- Data Entry.
- Monitor your own workloads such as emails and tickets to ensure no request goes unanswered.
Requirements
Key Deliverables:
Essential Skills Required:
- Strong Multi-Tasker
- Strong Time Management skill
- Excellent communication skills – including written and verbal skills
- Able to work under your own guidance
- A High attention to detail
- Administration or office-based background
- Highly computer literate
Benefits
Benefits
- Additional opportunities to earn more with regular bonus and commission schemes
- Benefit from life insurance and enrolment into our company pension scheme
- Explore exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Uncapped leads commission - although this isn’t a sales job, we appreciate your contributions and reward you for passing on sales leads
- Refer a Friend - to work for Rentokil Initial (can earn up to £1000
- Our Employee Assistance Programme (EAP) - which is FREE to access and available 24 hours a day, 7 days a week to you as well as your family and friends.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here .
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Customer Service Representative (12 months)
Posted 10 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Based in Heysham, UK the Customer Service Centre of Excellence is part of the Laboratory Chemicals Division Customer Service EMEA team, reporting into the Life Sciences **Commercial Operations group.**
The Heysham team is responsible for supporting our chemicals' clients throughout the lifecycle including the administrative, quotation and order fulfilment phases. Providing outstanding customer service, promptly and accurately when responding to internal and external customer requests.
**Responsibilities:**
+ Work on assignments/projects in collaboration with all colleagues
+ Call out and problem solve customer inquiries, documentation requests and complaints without managerial support
+ Assess individual customer requirements and direct activities to appropriate departments
+ Maintain daily customer service reports
+ Get involved in delivering of tasks critical to team performance
+ Provide a high standard of customer service support to all customers
+ Handle all telephone / fax / EDI / web orders within the division's guidelines, relay price and availability of products to customers where vital
+ Deal with & take ownership of sophisticated customer requirements, efficiently and professionally as per the service level agreement.
+ Collaborate with Operations, Sales, Finance and Service teams to ensure customer needs are responded to in a timely manner
+ Work in compliance to SOP's, SLA's and departmental training guidelines
**Minimum Requirements/Qualifications:**
+ German and/or French speaking is nice to have but not essential.
+ Experienced Microsoft Office user.
+ Strong interpersonal, written and verbal communication skills.
+ Organizational skills to multi-task and meet timelines required.
+ A minimum of 1 year customer service experience preferable, ideally in a call centre/office environment
+ Self-motivation, passion to succeed and a positive demeanor ideal.
+ Accuracy and attention to detail is required in performing all tasks of this role
+ Excellent time management skills and ability to work independently required.
+ Good organizational skills and the ability to prioritize and / or delegate effectively
+ Can work cross-functionally, relate well to all kinds of people, listen and build constructive relationships, subtlety and with tact. Show innovation in communicating ideas
+ The individual should be able to work as both part of a team and on their own initiative, be flexible and to review current practices with the target of improving the department to achieve standard methodologies.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Full...
Posted 1 day ago
Job Viewed
Job Description
German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK)
We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience , ideally within a wholesale, retail, or distribution environment .
In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support.
This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine.
Key Responsibilities:
- Manage all aspects of order processing, ensuring accuracy and timely delivery
- Build and maintain strong relationships with key accounts and internal departments
- Communicate proactively with clients about stock, lead times, and delivery schedules
- Provide after-sales support, handling returns and credits efficiently
- Liaise with the credit and operations teams to ensure smooth account management
What’s on Offer:
- Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less)
- A people-focused, inclusive culture that values initiative and teamwork
- Competitive salary, strong benefits package, and flexibility
- Real opportunities for personal and professional development
What You’ll Bring:
- Fluency in German and/or French , plus excellent English communication skills
- Proven B2B customer service experience (wholesale experience strongly preferred)
- Excellent attention to detail and organisational skills
- A proactive, solution-oriented approach to problem-solving
If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you.
Apply now or send your CV to
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German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Full...
Posted 1 day ago
Job Viewed
Job Description
German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK)
We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience , ideally within a wholesale, retail, or distribution environment .
In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support.
This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine.
Key Responsibilities:
- Manage all aspects of order processing, ensuring accuracy and timely delivery
- Build and maintain strong relationships with key accounts and internal departments
- Communicate proactively with clients about stock, lead times, and delivery schedules
- Provide after-sales support, handling returns and credits efficiently
- Liaise with the credit and operations teams to ensure smooth account management
What’s on Offer:
- Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less)
- A people-focused, inclusive culture that values initiative and teamwork
- Competitive salary, strong benefits package, and flexibility
- Real opportunities for personal and professional development
What You’ll Bring:
- Fluency in German and/or French , plus excellent English communication skills
- Proven B2B customer service experience (wholesale experience strongly preferred)
- Excellent attention to detail and organisational skills
- A proactive, solution-oriented approach to problem-solving
If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you.
Apply now or send your CV to
Is this job a match or a miss?
German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Full...
Posted 1 day ago
Job Viewed
Job Description
German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK)
We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience , ideally within a wholesale, retail, or distribution environment .
In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support.
This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine.
Key Responsibilities:
- Manage all aspects of order processing, ensuring accuracy and timely delivery
- Build and maintain strong relationships with key accounts and internal departments
- Communicate proactively with clients about stock, lead times, and delivery schedules
- Provide after-sales support, handling returns and credits efficiently
- Liaise with the credit and operations teams to ensure smooth account management
What’s on Offer:
- Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less)
- A people-focused, inclusive culture that values initiative and teamwork
- Competitive salary, strong benefits package, and flexibility
- Real opportunities for personal and professional development
What You’ll Bring:
- Fluency in German and/or French , plus excellent English communication skills
- Proven B2B customer service experience (wholesale experience strongly preferred)
- Excellent attention to detail and organisational skills
- A proactive, solution-oriented approach to problem-solving
If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you.
Apply now or send your CV to
Is this job a match or a miss?