169 Hospitality jobs in Leamington Spa

Are you the calm, confident presence that keeps the team on track and the energy high? Do you thrive in fast-paced environments and know how to bring people together to deliver great results? We're looking for a Hospitality Team Leader to support our Highline operations and guide the team when management isn't on site. You'll help run shifts smoothly, set the tone for service, and keep exceptional standards.

Key skills and responsibilities include:

• Confidently overseeing the hospitality team in the absence of management.
• Skilled in guiding and supporting teams with composure and focus.
• Self-motivated, driven and ready to take ownership.
• Experience managing teams in busy bar environments (cocktail and free pouring knowledge a plus).
• Experienced in delivering excellent guest service.
• Comfortable with cashing up, closing duties and shift running (training provided).
• A steady presence who brings structure, positivity and momentum to every shift.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits, read more details below.

• Online Discount portal
• A range of "flexible benefits"* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

• subject to eligibility

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

About Us We are a leading hospitality and events organisation dedicated to promoting authentic Sri Lankan cuisine, culture, and community engagement. Our mission is to create memorable dining and event experiences while preserving and sharing Sri Lankan traditions. We are looking for an experienced and passionate Brand Manager to oversee brand strategy, cultural promotion, and event partnerships across the UK. Key Responsibilities Brand Development & Strategy Build and maintain a strong brand identity that reflects authentic Sri Lankan hospitality and culture. Design and implement marketing campaigns, promotional events, and cultural initiatives to grow brand visibility. Develop partnerships with community organisations, cultural institutions, and stakeholders to expand reach. Event & Cultural Engagement Lead and manage Sri Lankan cultural events, festivals, and celebrations hosted by the organisation. Collaborate with artists, performers, and cultural ambassadors to enhance event experiences. Work closely with embassies, commissions, and community groups to support cultural representation at official events. Restaurant & Hospitality Support Oversee menu design, ensuring the promotion of Sri Lankan cuisine through authentic food, décor, and experiences. Ensure consistent brand representation across food, service, and customer engagement. Support operational teams to maintain high standards of presentation, service, and cultural storytelling. Marketing & Communications Create engaging content for digital platforms, social media, and marketing campaigns. Manage brand communications, ensuring alignment with organisational values and cultural authenticity. Promote Sri Lankan heritage and cuisine as a central part of the customer experience. Leadership & Team Collaboration Work with restaurant managers, chefs, and front-of-house staff to integrate brand vision into daily operations. Mentor and support staff in delivering brand-focused customer experiences. Represent the brand at public events, networking functions, and press/media opportunities. Requirements Proven experience in brand management, hospitality, or cultural event management. Strong knowledge and passion for Sri Lankan cuisine, culture, and traditions. Excellent leadership, organisational, and communication skills. Ability to manage multiple projects and events across different locations. Strong stakeholder management and partnership-building skills. Creativity and vision in promoting cultural identity through hospitality. Benefits Competitive salary + performance incentives. Opportunity to lead high-profile cultural and hospitality events. Career growth in brand strategy and event management. Travel and networking opportunities within the UK and internationally. Work in a supportive, culturally rich, and dynamic environment.

Job Type: Full-time

Pay: From £44,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Free parking
• On-site parking
• Store discount
• UK visa sponsorship

Work Location: In person

• Developing and implementing operational strategies to enhance guest satisfaction and profitability.
• Managing budgets, controlling costs, and optimising financial performance.
• Overseeing day-to-day operations across various hospitality departments (e.g., F&B, accommodation, events).
• Leading, motivating, and developing remote and on-site teams.
• Ensuring adherence to all health, safety, hygiene, and regulatory standards.
• Implementing and maintaining high service quality standards.
• Managing vendor relationships and procurement processes.
• Analysing operational data and implementing improvements to enhance efficiency.
• Coordinating with marketing and sales teams to support business objectives.
• Utilising technology and communication tools effectively for remote management and oversight.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a senior management role within the hospitality industry.
• Proven experience in managing operations, P&L responsibility, and team leadership.
• Strong understanding of hospitality operations, service standards, and customer experience management.
• Excellent financial acumen and budgeting skills.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in hospitality management software and remote collaboration tools.
• Ability to work autonomously and manage effectively in a fully remote environment.
• A passion for delivering outstanding guest experiences.

£12.41 per hour, paid breaks plus lots of great benefits!

Live Well Today, Thrive Tomorrow as a Hospitality Assistant with Berkley Care

Would you like the opportunity to use your hospitality skills in a care setting?  Or are you looking for your first role in hospitality and would love that to be in care?  Are you looking for career development and on-the-job training opportunities?  If you answered yes to the above, then taking the first step in your career as a Hospitality Assistant with Berkley Care Group could be the right move for you.

A Top Employer 2025

For the second year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development.  This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging. 

What we are looking for:

• Someone who is passionate about making a difference to the everyday life of others
• An individual who is kind, compassionate and treats others with respect
• You have a sense of fun and want to ensure residents are living well and thriving
• Someone who is able to engage with a wide range of people, such as residents and families

Are you able to provide the following hospitality services?:

• Prepare and serve light meals, snacks and drinks for residents and their families
• Ensure that all dining and bar areas are clean, well-presented and welcoming
• Provide the best dining experience for residents and their families in all settings
• Ensure that there is a good selection of drinks and snacks available at all times
• Help residents to prepare their food and drink when they want to
• Provide residents with the support to make their own food and drink choices, catering to their dietary requirements and preferences
• Assist in the organisation and preparation of special events and celebrations

• Above minimum wage and enhanced bank holiday pay
• Paid breaks, free meals and drinks whilst at work
• Equal pay for young workers who are paid the same as those aged 25+
• Monetary rewards for long service 
• Enhanced Maternity and Paternity Pay
• Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
• Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
• Employee Assistance Programme plus a 24/7 GP Helpline
• Cycle to Work Scheme
• On-Demand Pay
• A luxury working environment
• Excellent learning, development and training opportunities
• Regular communications via our newsletter and podcasts so that you’ll always know what’s going on

So, if you want a rewarding start to your hospitality career where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, apply today.  There is one face-to-face in-person interview with the Hospitality Manager.  We can send you the interview questions before your interview, giving you the best chance to prepare.

Equality, Diversity and Inclusion (EDI)

At Berkley Care Group, we are committed to providing EDI at all levels in our company.  We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce.  Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.

#INDLP

Audley Binswood retirement village is situated in the heart of the Royal Leamington Spa conservation area. Originally built in 1847, and modelled on the design of the great Oxford colleges, the Victorian Gothic Binswood Hall is a Grade II listed building.

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

As our Operations Manager you will be an integral part in the smooth running of Audley villages and you'll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.

You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities. You will be responsible for ensuring the Village complies with all procedures and policies and you'll also act as a deputy for the General manager in their absence.

The Ideal Candidate:

• Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must.
• Ability to deal with all employee relations issues professionally and legally.
• Effective experience of people management including Rota management, recruitment, onboarding and staff development.
• Ability to manage own Profit & Loss, controlling costs and deal with procurement and invoicing processes.
• Project Management experience mainly for event planning and management (preferably).
• Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
• Warm, professional and empathetic.

In Return You Will Receive:

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also 'DE&I policy/statement'

AV_CHP

• Salary:

£36,000
- Rate:

Annual Salary
- Function:

Hospitality & Leisure
- Contract Type:

Full Time
- Location:

Audley Binswood
- New Hours:

37.5

• Provide strategic leadership and operational oversight for multiple hospitality venues across a designated region.
• Ensure consistent delivery of the highest standards of guest service, operational efficiency, and brand integrity across all properties.
• Develop and implement regional business plans, setting ambitious targets for revenue, profitability, and market share.
• Monitor financial performance, analyse key metrics, and implement cost-control measures to optimise profitability.
• Lead and mentor General Managers and operational teams, fostering a culture of excellence, accountability, and continuous improvement.
• Conduct regular site visits (virtual and in-person as feasible) to assess performance, identify areas for development, and provide on-the-ground support.
• Ensure compliance with all health, safety, and licensing regulations.
• Oversee recruitment, training, and development initiatives for key operational staff within the region.
• Drive innovation in service delivery, F&B offerings, and guest experiences.
• Build and maintain strong relationships with key stakeholders, including property owners, suppliers, and local authorities.
• Develop and implement effective operational strategies to enhance customer satisfaction and loyalty.
• Prepare comprehensive reports on regional performance for senior management.
• Identify opportunities for new business development and expansion within the region.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. An advanced degree is a plus.
• Minimum of 7-10 years of progressive experience in hospitality management, with a significant portion in multi-unit or regional operations.
• Proven track record of successfully managing and improving the financial performance of hospitality businesses.
• In-depth knowledge of hotel and/or restaurant operations, including F&B, front office, housekeeping, and event management.
• Exceptional leadership, communication, and interpersonal skills.
• Strong strategic planning, problem-solving, and decision-making abilities.
• Proficiency in using hospitality management software and financial reporting tools.
• Ability to effectively manage and motivate remote teams and build strong working relationships.
• Willingness to travel extensively within the assigned region as required.
• A passion for delivering outstanding guest experiences and a commitment to operational excellence.

• Manage the full project lifecycle for hospitality-related initiatives, including new openings, refurbishments, and operational enhancements.
• Develop detailed project plans, defining scope, goals, deliverables, timelines, and resource requirements.
• Coordinate with internal teams, external vendors, contractors, and stakeholders to ensure seamless project execution.
• Monitor project progress, identify potential risks and issues, and implement mitigation strategies.
• Manage project budgets, track expenditures, and ensure financial objectives are met.
• Facilitate effective communication among all project participants, including regular status reporting.
• Ensure all projects comply with relevant health, safety, and regulatory standards within the hospitality industry.
• Conduct post-project evaluations to identify lessons learned and areas for future improvement.
• Build and maintain strong relationships with clients, understanding their needs and ensuring satisfaction.
• Utilise project management software and tools to effectively track and manage project activities.
• Adapt project plans and strategies as required to meet changing client needs or market conditions.

• Proven experience as a Project Manager, with a significant portion of that experience in the hospitality industry (hotels, restaurants, events, etc.).
• Demonstrable success in managing multiple projects simultaneously, from conception to completion.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Excellent knowledge of the hospitality operational landscape.
• Proficiency in project management software (e.g., Asana, Trello, MS Project).
• Exceptional organisational, time management, and multitasking skills.
• Outstanding communication, negotiation, and interpersonal skills, vital for remote collaboration.
• Ability to work independently, take initiative, and manage priorities effectively in a remote setting.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• PMP or Prince2 certification is a plus.

• Planning, coordinating, and executing a diverse range of events, ensuring seamless operation from start to finish.
• Developing and managing event budgets, ensuring profitability and cost-effectiveness.
• Sourcing, negotiating with, and managing third-party vendors, including caterers, AV suppliers, and security.
• Recruiting, training, and managing event staff and volunteers, ensuring high performance and excellent customer service.
• Developing and implementing marketing and promotional strategies to drive event attendance and engagement.
• Ensuring all events comply with health, safety, and licensing regulations.
• Building and maintaining strong relationships with clients, sponsors, and stakeholders.
• Managing the hospitality services, including food and beverage operations, VIP experiences, and guest relations.
• Conducting post-event analysis, gathering feedback, and identifying areas for improvement.
• Staying abreast of industry trends and best practices in event management and hospitality.
• Collaborating with internal departments to align event strategies with organizational goals.
• Overseeing event logistics, including venue setup, scheduling, and on-site management.

• Oversee and manage day-to-day operations across multiple hospitality venues.
• Develop and implement operational strategies to enhance service quality, efficiency, and guest satisfaction.
• Manage departmental budgets, control costs, and drive revenue growth.
• Lead, mentor, and develop a team of General Managers and operational staff.
• Ensure adherence to all health, safety, hygiene, and licensing regulations.
• Conduct regular site visits and performance reviews to identify areas for improvement.
• Implement best practices in operational management and service delivery.
• Collaborate with marketing and sales teams to support promotional activities and enhance brand reputation.
• Manage key performance indicators (KPIs) and report on operational performance to senior management.
• Develop and maintain strong relationships with suppliers and key stakeholders.
• Drive innovation and implement new initiatives to stay competitive in the market.
• Ensure a consistent and exceptional guest experience across all touchpoints.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with a significant portion in operational leadership roles.
• Proven track record of successfully managing multi-site hospitality operations.
• Strong financial acumen, including experience with budgeting, P&L management, and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrable experience in driving operational improvements and achieving business objectives.
• In-depth knowledge of the hospitality industry, including front-of-house, back-of-house, and event management.
• Ability to work effectively in a hybrid environment, balancing remote strategic work with on-site operational oversight.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in relevant hospitality management software and systems.