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Showing 37 Hospitality jobs in Lee Mill

Events Manager - Hospitality

PL1 2NE Plymouth, South West £30000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client, a highly-regarded hotel and conference venue, is seeking a dynamic and creative Events Manager to oversee the planning, execution, and successful delivery of a wide range of events. This role is crucial to maintaining our client's reputation for excellence in hospitality and creating memorable experiences for guests. You will be responsible for managing all aspects of event coordination, from initial client consultation and proposal development through to on-site management and post-event evaluation. The role is based in **Plymouth, Devon, UK**, and will adopt a hybrid working model, balancing essential on-site event management with remote administrative and planning tasks.

Key Responsibilities:
  • Manage all types of events, including corporate functions, weddings, conferences, and private parties, from conception to completion.
  • Liaise with clients to understand their event requirements, provide expert advice, and develop tailored proposals.
  • Create detailed event plans, including timelines, budgets, staffing, and logistics.
  • Source and manage relationships with external suppliers, such as caterers, florists, and entertainment providers.
  • Oversee venue setup, ensuring adherence to event layouts and client specifications.
  • Supervise on-site event operations, coordinating staff, managing timelines, and resolving any issues that arise.
  • Develop and manage event budgets, ensuring profitability and cost-effectiveness.
  • Conduct post-event analysis, gathering client feedback and identifying areas for improvement.
  • Maintain up-to-date knowledge of industry trends and best practices in event management.
  • Promote the venue's event services through various marketing channels.
  • Ensure all events comply with health, safety, and licensing regulations.
Required Skills and Experience:
  • Proven experience (3+ years) in event management, preferably within the hospitality or venue sector.
  • Excellent organisational and time management skills, with the ability to manage multiple projects simultaneously.
  • Strong communication, interpersonal, and negotiation skills.
  • A creative flair and a keen eye for detail.
  • Experience in budget management and financial reporting.
  • Proficiency in event management software and Microsoft Office Suite.
  • Ability to work under pressure and adapt to changing circumstances.
  • A flexible approach to working hours, including evenings and weekends as required by event schedules.
  • Passion for delivering exceptional customer service.
  • Experience in hybrid event planning is a plus.
This is an exciting opportunity for a talented Events Manager to contribute to the success of a leading hospitality establishment in **Plymouth, Devon, UK**. Join our team and help create unforgettable events.
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Events and Hospitality Coordinator

PL1 2SW Plymouth, South West £28000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is a vibrant hospitality establishment in Plymouth, Devon, UK , seeking an enthusiastic and organized Events and Hospitality Coordinator. This role is pivotal in ensuring the seamless execution of events and maintaining exceptional standards of guest service within the hospitality environment. You will be involved in planning, organizing, and coordinating a variety of events, from small private functions to larger corporate gatherings, ensuring client satisfaction from initial inquiry to post-event follow-up.

Key responsibilities include liaising with clients to understand their event requirements, developing proposals and managing bookings, and coordinating with internal teams (catering, bar, venue staff) to ensure all arrangements are in place. You will assist in managing event budgets, maintaining accurate records, and ensuring compliance with health and safety regulations. The ideal candidate will have a passion for the hospitality industry, excellent communication and interpersonal skills, and a keen eye for detail.

You will contribute to creating memorable experiences for guests, ensuring all aspects of their visit are managed efficiently and professionally. Experience in event planning, hospitality, or a customer-facing role is highly desirable. This position offers a fantastic opportunity to grow within the dynamic hospitality and tourism sector, contributing to the success of diverse events and guest experiences.

Qualifications:
  • Experience in event planning, hospitality, or a related customer service role.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Ability to manage multiple tasks and priorities effectively.
  • Proficiency in Microsoft Office Suite and event management software.
  • A passion for delivering outstanding customer service.
  • Ability to work flexible hours, including evenings and weekends, as required by event schedules.
  • Team player with a proactive approach to problem-solving.
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Remote Hospitality Operations Manager

PL1 2AB Plymouth, South West £55000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is revolutionizing the hospitality industry and seeks a dedicated and innovative Remote Hospitality Operations Manager to join their expanding virtual team. This position offers a unique opportunity to manage and optimize operational efficiency for a portfolio of hospitality venues from the comfort of your home. You will be responsible for ensuring exceptional service delivery, driving operational excellence, and implementing strategic initiatives that enhance guest experiences and profitability across various establishments.

Key Responsibilities:
  • Oversee day-to-day operations of multiple hospitality units, remotely.
  • Develop and implement operational policies and procedures to ensure consistency and quality.
  • Monitor key performance indicators (KPIs) and implement strategies for improvement in areas such as guest satisfaction, staff productivity, and cost control.
  • Manage online reputation and customer feedback, implementing proactive service recovery strategies.
  • Support local management teams with training, performance management, and problem-solving.
  • Conduct virtual site inspections and operational reviews.
  • Collaborate with marketing and sales teams to drive revenue growth and promotional activities.
  • Ensure compliance with health, safety, and hygiene regulations across all managed locations.
  • Identify and implement innovative solutions to enhance operational efficiency and guest satisfaction.
  • Manage budgets and control operational expenses effectively.

Qualifications and Experience:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • At least 7 years of progressive experience in hospitality management, with a proven track record in multi-unit or remote management.
  • Strong understanding of hospitality operations, service standards, and customer relationship management.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and guide teams remotely.
  • Proficiency in using operational management software and virtual collaboration tools.
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Ability to work independently and manage multiple priorities effectively in a remote setting.
  • Passion for delivering outstanding guest experiences.
This is a fully remote, full-time position. While you can work from anywhere, successful candidates will need to demonstrate excellent self-discipline and a proactive approach to managing distributed teams and operations, supporting our client's growing presence.
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Senior Hospitality Operations Director

PL1 2AA Plymouth, South West £80000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is seeking a highly experienced and visionary Senior Hospitality Operations Director to lead their rapidly expanding hospitality portfolio. This is a fully remote role, requiring a leader capable of overseeing multiple establishments and driving operational excellence from afar. You will be responsible for strategic planning, financial management, team leadership, and ensuring unparalleled guest experiences across all venues. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record in multi-site management, and exceptional skills in driving revenue growth and cost efficiency.

Responsibilities:
  • Develop and implement strategic operational plans to achieve business objectives.
  • Oversee the financial performance of all hospitality operations, including budgeting, forecasting, and P&L management.
  • Lead, mentor, and develop regional and on-site management teams.
  • Ensure the highest standards of service quality, guest satisfaction, and operational efficiency.
  • Drive innovation in F&B, accommodation, and event services.
  • Implement and maintain robust health, safety, and compliance protocols.
  • Develop and manage key stakeholder relationships, including investors and partners.
  • Oversee marketing and sales initiatives to maximize occupancy and revenue.
  • Conduct regular performance reviews and identify areas for improvement.
  • Foster a culture of excellence, collaboration, and continuous learning across all teams.

This is a fully remote position, offering the ultimate flexibility to manage operations from anywhere in the UK. We are seeking a self-starter with outstanding leadership and communication skills, adept at managing dispersed teams and driving performance through virtual means. If you are a results-oriented hospitality leader passionate about creating exceptional guest experiences and building successful businesses, this is the role for you. Join a forward-thinking company that values innovation and empowers its leaders. Embrace the challenge of leading a diverse hospitality group remotely, with the primary oversight location being Plymouth, Devon, UK . This is a unique opportunity to shape the future of our hospitality ventures.
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Executive Chef - Hospitality Management

PL1 1AA Plymouth, South West £48000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking a highly skilled and creative Executive Chef to lead culinary operations. This role offers a dynamic blend of on-site leadership and strategic planning, requiring a candidate who thrives in a hybrid work environment. You will be responsible for menu development, food quality control, kitchen staff management, and inventory control across multiple dining establishments. The ideal candidate possesses a passion for culinary excellence, a strong understanding of diverse cuisines, and the ability to inspire a team. You will oversee budgeting, cost control, and ensure compliance with all health and safety regulations. This position requires excellent leadership qualities, exceptional organizational skills, and a proactive approach to problem-solving. The ability to adapt to changing menus, seasonal ingredients, and customer feedback is crucial. As part of the hybrid model, you will spend a significant portion of your time on-site managing operations and staff, with the remainder dedicated to strategic planning, menu engineering, and administrative tasks conducted remotely or from a home office. This includes analysing sales data, sourcing new suppliers, and developing training programs for kitchen personnel. You will also be involved in special event planning and catering coordination. A commitment to sustainable sourcing and waste reduction will be highly valued. We are looking for an individual with a proven track record in high-volume catering or fine dining environments. Responsibilities include:
  • Designing innovative and appealing menus that align with the brand and target clientele.
  • Overseeing daily kitchen operations, ensuring efficiency and high standards of food preparation.
  • Managing and mentoring the culinary team, fostering a positive and productive work environment.
  • Controlling food costs, managing inventory, and optimizing supplier relationships.
  • Ensuring strict adherence to food safety, hygiene, and sanitation regulations.
  • Collaborating with management on budget planning and financial performance.
  • Developing and implementing training programs for kitchen staff.
  • Coordinating culinary aspects for special events and banquets.
Qualifications:
  • Professional culinary certification or degree from a recognized institution.
  • Minimum of 7 years of progressive experience in kitchen management, including at least 3 years as an Executive Chef or Head Chef.
  • Demonstrated expertise in menu planning, costing, and inventory management.
  • Strong knowledge of various cooking techniques, cuisines, and presentation styles.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to manage budgets and control costs effectively.
  • Experience with health and safety regulations in the food industry.
  • Ability to work effectively in both on-site and remote/hybrid settings.
This exciting opportunity is based in Plymouth, Devon, UK .
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Senior Hospitality Operations Manager

PL1 2LP Plymouth, South West £50000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking a seasoned Senior Hospitality Operations Manager to join their entirely remote team. This role is vital for overseeing and optimizing the operational efficiency of multiple hospitality venues, ensuring the highest standards of service delivery, guest satisfaction, and profitability. You will leverage your extensive experience in the hospitality industry to drive performance, implement best practices, and manage cross-functional teams. This is an excellent opportunity for a results-oriented leader to make a significant impact from a remote setting, contributing to the success of establishments associated with **Plymouth, Devon, UK**, and other locations.

Key Responsibilities:
  • Oversee day-to-day operations for a portfolio of hospitality establishments, ensuring seamless service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability.
  • Manage departmental budgets, controlling costs and maximizing revenue opportunities.
  • Lead, mentor, and inspire operational teams, fostering a culture of excellence and continuous improvement.
  • Implement and enforce high standards of health, safety, and hygiene across all operations.
  • Analyze performance metrics and identify areas for improvement, implementing corrective actions as needed.
  • Develop and maintain strong relationships with key suppliers, vendors, and stakeholders.
  • Ensure compliance with all relevant legislation and industry regulations.
  • Drive innovation in service offerings and operational procedures.
  • Collaborate with marketing and sales teams to support business growth initiatives.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, complemented by at least 7 years of progressive experience in hospitality operations management, with a proven track record of success in multi-site management. Exceptional leadership, communication, and interpersonal skills are essential for managing remote teams and liaising with various stakeholders. Strong financial acumen, including budgeting and P&L management, is required. A deep understanding of the hospitality industry, current trends, and best practices is crucial. The ability to work autonomously, make strategic decisions, and drive operational excellence in a remote environment is paramount. This role demands a proactive, problem-solving individual with a passion for delivering exceptional guest experiences.
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Lead Hospitality Operations Manager

PL1 1AA Plymouth, South West £50000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking an experienced and visionary Lead Hospitality Operations Manager to spearhead their remote operations team. This is a fully remote, crucial position focused on ensuring the highest standards of service delivery and operational excellence across their diverse hospitality portfolio. You will be responsible for developing and implementing strategic initiatives to enhance guest satisfaction, optimize operational efficiency, and drive profitability. Your role will involve overseeing multiple hospitality units, ensuring consistent brand standards, and fostering a culture of continuous improvement.

Key responsibilities include setting operational budgets, managing resource allocation, and implementing effective cost-control measures. You will analyze performance metrics, identify areas for enhancement, and develop actionable plans to address challenges. The Lead Hospitality Operations Manager will also play a vital role in team development, providing guidance and mentorship to remote operational staff. This includes establishing clear performance expectations, facilitating training programs, and ensuring adherence to all health, safety, and regulatory compliance standards. Strong leadership skills and the ability to inspire and motivate a dispersed team are paramount.

We are looking for a candidate with extensive experience in hospitality management, preferably with a background in multi-unit operations or hotel management. A deep understanding of industry best practices, market trends, and customer service excellence is essential. The ideal candidate will possess exceptional analytical, problem-solving, and decision-making skills. Proficiency in relevant operational software and technology platforms is a significant advantage. As a remote-first role, you must be highly self-disciplined, organized, and capable of managing your workload effectively without direct supervision. Excellent communication skills, both written and verbal, are critical for liaising with stakeholders and managing remote teams. This is an outstanding opportunity to influence the strategic direction of a leading hospitality group from your home office, with the designated focus area being **Plymouth, Devon, UK**, even though the role is fully remote.
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Senior Hospitality Operations Manager

PL1 1AA Plymouth, South West £55000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and enhance our guest services and operational efficiency across multiple high-profile establishments. This is a fully remote, strategic role that requires exceptional leadership, innovative problem-solving, and a deep understanding of the hospitality sector. You will be responsible for developing and implementing cutting-edge operational strategies, managing remote teams effectively, and ensuring consistent delivery of outstanding guest experiences. Key responsibilities include:
  • Developing and executing comprehensive operational plans to meet business objectives and enhance guest satisfaction.
  • Leading and motivating a dispersed team of hospitality professionals through effective communication and performance management.
  • Implementing and maintaining high standards of service quality, hygiene, and safety protocols in line with industry best practices.
  • Monitoring operational performance, analyzing key metrics, and identifying areas for improvement and cost optimization.
  • Collaborating with various departments, including marketing, finance, and human resources, to ensure seamless integration and coordinated efforts.
  • Managing budgets, forecasting expenses, and controlling operational costs without compromising service quality.
  • Staying abreast of industry trends, new technologies, and competitor activities to maintain a competitive edge.
  • Developing and nurturing strong relationships with suppliers and stakeholders.
  • Conducting regular virtual audits and site visits (as necessary, though primarily remote) to ensure compliance and operational excellence.
  • Creating and presenting regular reports to senior management on operational performance, challenges, and opportunities.
The ideal candidate will possess a minimum of 7 years of progressive experience in hospitality management, with a proven track record of success in operational leadership roles. Strong analytical and strategic planning skills are essential, as is the ability to manage complex projects remotely. Excellent communication, interpersonal, and negotiation skills are crucial for success in this role. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Experience with property management systems (PMS) and other relevant hospitality software is highly desirable. If you are a visionary leader passionate about delivering exceptional service and driving operational excellence from a remote setting, we encourage you to apply. The focus for this role is to provide strategic oversight and remote management for hospitality venues located in and around **Plymouth, Devon, UK**.
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Remote Hospitality Operations Director

PL1 2AD Plymouth, South West £60000 Annually WhatJobs

Posted 17 days ago

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Job Description

full-time
Our client is seeking a dynamic and strategic Remote Hospitality Operations Director to lead and elevate their hospitality and tourism ventures. This executive role is entirely remote, focusing on driving operational excellence, guest satisfaction, and financial performance across a portfolio of properties. The ideal candidate is a seasoned hospitality leader with a proven track record in managing diverse operations, implementing innovative service strategies, and excelling in a virtual leadership environment.

Key Responsibilities:
  • Developing and executing comprehensive operational strategies to enhance guest experiences and maximize profitability.
  • Overseeing the performance of multiple hospitality and tourism outlets from a remote location.
  • Setting service standards and ensuring their consistent implementation across all properties.
  • Managing budgets, P&L statements, and financial forecasts for operational departments.
  • Leading, motivating, and developing remote operational teams, including general managers and department heads.
  • Implementing innovative technology solutions and best practices to improve efficiency and guest engagement.
  • Analyzing market trends and competitor activities to identify opportunities for growth and service enhancement.
  • Ensuring compliance with all health, safety, and regulatory requirements.
  • Building and maintaining strong relationships with stakeholders, suppliers, and local communities.
  • Driving initiatives to promote sustainability and responsible tourism practices.
  • Conducting regular virtual performance evaluations and providing strategic guidance.
Qualifications:
  • Extensive experience (10+ years) in senior leadership roles within the hospitality and tourism industry, with a significant portion in operations management.
  • Proven ability to manage large-scale, multi-site operations effectively.
  • Demonstrated success in driving revenue growth and managing profitability.
  • Strong understanding of hospitality trends, guest service best practices, and operational efficiency.
  • Exceptional leadership, strategic thinking, and decision-making skills.
  • Proficiency in using hospitality management software, CRM systems, and virtual collaboration tools.
  • Excellent communication, presentation, and interpersonal skills.
  • A degree in Hospitality Management, Business Administration, or a related field is essential.
  • Ability to work autonomously and lead effectively in a remote, global context.
This is a critical leadership role that requires a visionary professional capable of steering our client's hospitality and tourism businesses towards continued success, all managed from a remote setting. If you are a results-oriented leader passionate about hospitality, apply now.
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Senior Event & Hospitality Manager

PL1 1AB Plymouth, South West £45000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
We are seeking an experienced and highly motivated Senior Event & Hospitality Manager to join our dynamic team. This is a fully remote role, offering the flexibility to work from anywhere in the UK. You will be responsible for overseeing and managing all aspects of event planning, execution, and hospitality services for our prestigious clients. This includes conceptualizing unique event themes, coordinating logistics, managing vendor relationships, and ensuring exceptional client experiences. Your role will involve detailed budget management, cost control, and maximizing profitability while upholding the highest standards of service delivery.

Key Responsibilities:
  • Lead the planning and execution of a diverse range of events, from corporate functions to private celebrations, ensuring seamless delivery.
  • Develop and manage event budgets, track expenses, and identify cost-saving opportunities without compromising quality.
  • Source, negotiate with, and manage relationships with external vendors, including caterers, venues, entertainers, and suppliers.
  • Oversee all hospitality aspects, including menu planning, beverage service, and staffing, ensuring a memorable guest experience.
  • Develop and implement innovative event strategies and concepts to meet client objectives and exceed expectations.
  • Conduct post-event evaluations to gather feedback, identify areas for improvement, and report on key performance indicators.
  • Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies in event management and hospitality.
  • Provide leadership and guidance to a remote team, fostering a collaborative and high-performance work environment.
  • Ensure all events comply with health, safety, and licensing regulations.
  • Manage client communications, from initial brief to final delivery, building strong and lasting relationships.
The ideal candidate will possess a proven track record in event management and hospitality, with exceptional organizational, communication, and problem-solving skills. A proactive approach, meticulous attention to detail, and the ability to thrive in a fast-paced, remote setting are essential. Experience in managing complex, high-profile events is highly desirable. This role requires a strategic thinker with a passion for delivering outstanding customer service and creating unforgettable experiences. The ability to manage multiple projects simultaneously and adapt to changing priorities is crucial. You will be instrumental in shaping the future of our event services from your home office. This is an exciting opportunity to make a significant impact in the event and hospitality sector. Our client is based in Plymouth, Devon, UK .
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