What Jobs are available for Hospitality in Letchworth Garden City?
Showing 65 Hospitality jobs in Letchworth Garden City
Hospitality Manager
CB101RQ Hinxton, Eastern
Compass Group
Posted 1 day ago
Job Viewed
Job Description
Job Title: Hospitality Manager
Location: Hinxton Hall Conference Centre
Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)
Contract: Full-Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week
As the Hospitality Manager, you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is the responsibility of the Hospitality Manager to ensure this.
You will have the opportunity to inspire and motivate the front of house team with your leadership ability and drive excellence in all aspects of food and service delivery. It is crucial that you have your own mode of transportation, due to the shift times and due to the location of the venue.
Responsibilities:
- Delivery of the various conference, events and functions that take place on site.
- Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks related to the event you are leading
- Step in as the main point of contact during the Manager’s absence
- Uphold and represent the Compass Group UK&I brand professionally at all times
The Ideal Candidate:
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2409/ / /SU #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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0
Hospitality Operations Manager
MK40 1AL Milton Keynes, South East
£45000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a highly-rated boutique hotel chain, is seeking a dynamic and experienced Hospitality Operations Manager to oversee operations for their flagship property in Milton Keynes, Buckinghamshire, UK . This role is central to ensuring exceptional guest experiences and driving operational efficiency across all hotel departments, including front desk, food and beverage, housekeeping, and events. You will be responsible for managing budgets, optimizing staffing levels, implementing service standards, and ensuring compliance with health and safety regulations. The ideal candidate will have a passion for hospitality, a strong leadership presence, and a proven track record in operations management within the hotel industry. You should be adept at staff training and development, performance management, and fostering a positive team environment. Experience with property management systems (PMS) and a keen understanding of revenue management principles are advantageous. This hybrid role offers the flexibility to manage on-site operations while also conducting strategic planning and administrative tasks remotely. We are looking for a proactive problem-solver with excellent communication and interpersonal skills, capable of motivating teams and exceeding guest expectations. Your commitment to delivering outstanding service and your ability to adapt to the evolving demands of the hospitality sector will be crucial for success. You will play a key role in enhancing the guest journey and contributing to the overall success and reputation of the establishment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of all hotel departments to ensure seamless service delivery.
- Manage departmental budgets, P&L statements, and control operational costs.
- Develop and implement operational policies and procedures to enhance guest satisfaction.
- Lead, train, and motivate the hotel operations team to achieve performance targets.
- Ensure adherence to health, safety, and hygiene standards across the property.
- Manage inventory, procurement, and vendor relationships.
- Monitor guest feedback and implement service improvements.
- Collaborate with the sales and marketing teams to drive business growth.
- Contribute to the strategic planning and business development of the hotel.
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1
Events Manager - Luxury Hospitality
MK9 2FB Milton Keynes, South East
£40000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group renowned for its exceptional service and exquisite venues, is seeking a highly organized and creative Events Manager to orchestrate unforgettable experiences in Milton Keynes, Buckinghamshire, UK . This dynamic role involves managing all aspects of event planning and execution, from initial client consultations and proposal development to on-site coordination and post-event evaluation. You will be responsible for a diverse range of events, including weddings, corporate functions, conferences, and private celebrations. The ideal candidate will possess a deep understanding of the hospitality industry, with a keen eye for detail and a passion for creating seamless and memorable occasions. Key responsibilities include developing event concepts, managing budgets, sourcing vendors, coordinating catering, AV, and entertainment, and ensuring client satisfaction throughout the planning process. You will work closely with sales, banqueting, and operational teams to deliver flawless events that exceed expectations. Excellent interpersonal, communication, and negotiation skills are essential, as you will be liaising with clients, suppliers, and internal staff on a daily basis. Proven experience in event management, preferably within a luxury hotel or high-end venue setting, is required. A Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field is advantageous. The ability to remain calm under pressure, multitask effectively, and problem-solve creatively is crucial. This is a fantastic opportunity to join a leading hospitality brand, contribute to its reputation for excellence, and build a rewarding career in event management.
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2
Senior Hospitality Operations Manager
MK1 1BB Milton Keynes, South East
£45000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client, a prestigious hotel group renowned for its exceptional guest experiences, is actively seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee operations in Milton Keynes, Buckinghamshire, UK . This senior role demands a strategic leader with a proven track record in managing diverse hospitality functions, including front desk, housekeeping, food and beverage, and events. You will be responsible for driving operational efficiency, ensuring the highest standards of service delivery, and maximizing profitability while maintaining a positive work environment for staff. This includes developing and implementing operational strategies, managing budgets, overseeing staff recruitment and training, and ensuring compliance with health and safety regulations. The ideal candidate will possess exceptional leadership qualities, a deep understanding of the hospitality industry, and a passion for exceeding guest expectations. You must be adept at problem-solving, possess strong financial acumen, and have a keen eye for detail. This is a critical role that requires someone who can inspire a team, manage change effectively, and contribute significantly to the continued success of our establishment. You will play a key role in shaping the future of guest services and operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations across all hotel departments.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and identifying revenue-generating opportunities.
- Lead, motivate, and develop a diverse team of hospitality professionals.
- Ensure adherence to all health, safety, and hygiene standards.
- Collaborate with the General Manager on strategic planning and performance analysis.
- Manage supplier relationships and procurement processes.
- Resolve guest complaints and operational challenges effectively.
- Drive continuous improvement initiatives within the operations.
- Conduct regular performance reviews and staff training sessions.
- Extensive experience in hospitality management, with a focus on operations.
- Proven leadership and team management skills.
- Strong financial and budgeting expertise.
- In-depth knowledge of hotel operations and industry best practices.
- Excellent communication, interpersonal, and problem-solving abilities.
- Bachelor's degree in Hospitality Management or a related field preferred.
- Ability to work under pressure and manage multiple priorities.
- A passion for delivering outstanding customer service.
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3
Senior Hospitality Operations Manager
MK9 2FB Milton Keynes, South East
£48000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and results-oriented Senior Hospitality Operations Manager to oversee their operations in Milton Keynes, Buckinghamshire, UK . This key position involves managing all aspects of hospitality services, ensuring exceptional guest experiences, and driving operational efficiency and profitability. You will be responsible for leading and developing teams across various departments, including food and beverage, front office, and events, upholding the highest standards of service quality and customer satisfaction. The ideal candidate will possess extensive experience in hospitality management, with a strong understanding of operational best practices, financial management, and human resources within the sector. Proven ability to manage budgets, control costs, and implement strategies to enhance revenue is essential. You will also play a crucial role in maintaining compliance with health and safety regulations, licensing laws, and quality standards. The Senior Hospitality Operations Manager will foster a culture of excellence, innovation, and continuous improvement, empowering teams to deliver outstanding service. This role requires strong leadership, exceptional communication and problem-solving skills, and the ability to thrive in a dynamic and demanding environment. You will be instrumental in shaping the guest experience and ensuring the smooth functioning of all hospitality operations. The hybrid nature of this role allows for flexibility in work arrangements, combining office-based strategic planning with on-site operational oversight. You will also be involved in strategic planning, performance analysis, and contributing to the overall growth and success of the establishment. This is an exciting career opportunity for a dedicated professional to make a significant impact in a leading hospitality organization.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all daily hospitality operations to ensure high standards of service.
- Lead, mentor, and develop departmental teams to achieve operational excellence.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage operational budgets, control costs, and drive revenue growth.
- Ensure compliance with all health, safety, and licensing regulations.
- Monitor operational performance, analyze data, and implement improvements.
- Collaborate with management to develop and execute strategic plans.
- Maintain strong relationships with suppliers and vendors.
- Oversee inventory management and procurement processes.
- Foster a positive and productive work environment for all staff.
- Significant experience in hospitality management, preferably in a senior operational role.
- Proven track record of success in managing diverse hospitality departments.
- Strong understanding of hospitality operations, financial management, and HR principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and implement effective strategies.
- Knowledge of health and safety regulations and licensing requirements.
- Proficiency in hospitality management software.
- Ability to work effectively in a hybrid work model and manage multiple priorities.
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4
Events and Hospitality Manager
MK1 1BJ Milton Keynes, South East
£35000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and organised Events and Hospitality Manager to lead their hospitality services. This role is based in **Milton Keynes, Buckinghamshire, UK**, and offers a hybrid working arrangement, balancing on-site coordination with off-site planning. The ideal candidate will have a passion for creating exceptional guest experiences and a proven ability to manage all aspects of event planning and execution, as well as day-to-day hospitality operations. Responsibilities include conceptualising, planning, budgeting, and executing a variety of events, from corporate functions to social gatherings. You will also oversee the management of hospitality venues, ensuring high standards of service, quality, and presentation. This includes managing catering, staffing, venue maintenance, and ensuring compliance with health and safety regulations. Strong leadership and team management skills are essential, as you will be guiding a team of hospitality professionals. Excellent vendor negotiation and relationship management skills are crucial for securing favourable terms with external suppliers and partners. The ability to work under pressure, manage multiple priorities, and adapt to changing demands is key. A creative flair for event design and a keen eye for detail will ensure memorable experiences for all attendees. If you are an experienced hospitality professional with a knack for organising seamless events and maintaining impeccable service standards, this is an excellent opportunity.
Key Responsibilities:
Key Responsibilities:
- Plan, organise, and execute a wide range of events, ensuring successful outcomes.
- Manage all aspects of venue operations, including staffing, catering, and maintenance.
- Develop and manage event budgets, ensuring cost-effectiveness and profitability.
- Source and manage relationships with vendors and suppliers.
- Ensure exceptional customer service and guest satisfaction at all times.
- Implement and maintain high standards of health, safety, and hygiene.
- Lead and motivate the hospitality and events team.
- Develop creative concepts for events and experiences.
- Oversee marketing and promotion for events and hospitality services.
- Handle client inquiries and provide bespoke event solutions.
- Proven experience in event management and hospitality operations.
- Demonstrable success in planning and executing successful events.
- Strong leadership and team management skills.
- Excellent organisational, time management, and multitasking abilities.
- Proficiency in budget management and financial reporting.
- Strong negotiation and vendor management skills.
- Knowledge of health and safety regulations in the hospitality sector.
- Creative thinking and attention to detail.
- Experience with event management software is a plus.
- Relevant qualification in Hospitality Management or Event Management.
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5
Operations Manager - Events & Hospitality
MK9 2HP Milton Keynes, South East
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
A prominent hospitality group is looking for an experienced and dynamic Operations Manager to oversee a portfolio of exciting venues and events. This hybrid role, based in Milton Keynes, Buckinghamshire, UK , offers a blend of hands-on management and strategic oversight, with some flexibility for remote work. You will be responsible for ensuring the smooth and efficient day-to-day operations of multiple hospitality outlets and event spaces, maintaining the highest standards of service, quality, and customer satisfaction. Your key duties will include managing staff, optimizing operational workflows, controlling costs, managing inventory, and ensuring compliance with health and safety regulations.
The ideal candidate will have a strong background in hospitality management, with a proven ability to lead teams and drive operational excellence. Experience in event management is highly advantageous. You should possess excellent leadership, communication, and problem-solving skills, with a keen eye for detail. Financial acumen, including P&L management and budgeting, is essential. The ability to work effectively under pressure and adapt to the demands of a fast-paced environment is critical. You will be responsible for staff training and development, ensuring a high level of service delivery. We are seeking an individual who is passionate about delivering outstanding guest experiences and possesses a proactive approach to operational challenges. This role requires a strategic thinker who can identify opportunities for improvement and implement effective solutions to enhance profitability and guest satisfaction. Join our dynamic team and play a key role in the success of our renowned hospitality brand.
The ideal candidate will have a strong background in hospitality management, with a proven ability to lead teams and drive operational excellence. Experience in event management is highly advantageous. You should possess excellent leadership, communication, and problem-solving skills, with a keen eye for detail. Financial acumen, including P&L management and budgeting, is essential. The ability to work effectively under pressure and adapt to the demands of a fast-paced environment is critical. You will be responsible for staff training and development, ensuring a high level of service delivery. We are seeking an individual who is passionate about delivering outstanding guest experiences and possesses a proactive approach to operational challenges. This role requires a strategic thinker who can identify opportunities for improvement and implement effective solutions to enhance profitability and guest satisfaction. Join our dynamic team and play a key role in the success of our renowned hospitality brand.
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6
Event Manager - Luxury Hospitality
CB1 2LD Cambridge, Eastern
£40000 annum + ben
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an exceptional Event Manager to oversee and execute high-profile events at their exquisite venues in Cambridge, Cambridgeshire, UK . This role demands a creative, detail-oriented, and highly organised professional with a passion for delivering unforgettable guest experiences. You will be responsible for the end-to-end management of a diverse range of events, from initial planning and client liaison to flawless execution and post-event analysis.
Key Responsibilities:
Key Responsibilities:
- Manage all aspects of event planning, including concept development, budgeting, vendor selection, logistics, and scheduling for corporate functions, weddings, private parties, and conferences.
- Liaise directly with clients to understand their vision, needs, and expectations, providing expert advice and tailored event solutions.
- Develop detailed event proposals, presentations, and timelines, ensuring clarity and accuracy.
- Oversee venue setup, décor, catering, entertainment, and A/V requirements, ensuring adherence to brand standards and client specifications.
- Coordinate with internal teams (e.g., catering, front office, housekeeping) and external suppliers to ensure seamless event delivery.
- Manage event budgets effectively, tracking expenses, negotiating contracts, and ensuring profitability.
- Conduct site inspections and pre-event meetings with clients and key stakeholders.
- Oversee on-site event execution, troubleshooting any issues that arise promptly and professionally.
- Conduct post-event debriefs with clients and internal teams, gathering feedback for continuous improvement.
- Maintain strong relationships with suppliers and vendors, negotiating favourable terms and ensuring high service quality.
- Stay current with industry trends, innovations, and best practices in event management and hospitality.
- Ensure all events comply with health, safety, and licensing regulations.
- Proven experience as an Event Manager or similar role within the luxury hospitality or events industry (minimum 4 years).
- Demonstrable success in planning and executing a variety of high-calibre events.
- Exceptional organisational and project management skills, with meticulous attention to detail.
- Strong budget management and financial acumen.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
- Proficiency in event management software and MS Office Suite.
- Creative flair and a passion for delivering outstanding customer experiences.
- A degree in Hospitality Management, Event Management, or a related field is preferred.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
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7
Event Operations Manager - Hospitality
CB2 1TN Cambridge, Eastern
£38000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading player in the hospitality and tourism sector, is seeking a dynamic and experienced Event Operations Manager to oversee the smooth execution of events hosted at their premier venue in Cambridge, Cambridgeshire, UK . This role requires a meticulous individual with a passion for delivering exceptional guest experiences. You will be responsible for the logistical planning and on-site management of a diverse range of events, ensuring seamless delivery from conception to completion.
Responsibilities:
Responsibilities:
- Manage the end-to-end operational aspects of all events, including corporate functions, conferences, weddings, and private parties.
- Liaise closely with clients to understand their event requirements and ensure all expectations are met or exceeded.
- Develop detailed event plans, including staffing, catering, AV, venue layout, and timelines.
- Oversee on-site event execution, coordinating with internal teams (catering, banqueting, AV, security) and external suppliers.
- Ensure the highest standards of service delivery, guest satisfaction, and safety are maintained throughout events.
- Manage event budgets, controlling costs and maximizing revenue opportunities.
- Conduct post-event evaluations to gather feedback and identify areas for improvement.
- Maintain strong relationships with key suppliers and venue stakeholders.
- Ensure compliance with health, safety, and licensing regulations.
- Manage and train event support staff, ensuring they are knowledgeable and professional.
- Troubleshoot and resolve any issues that arise during event setup or execution.
- Proven experience in event management, hospitality, or a related field, with a focus on operations.
- Strong understanding of event logistics, catering, and venue management.
- Excellent organizational and project management skills, with the ability to manage multiple events simultaneously.
- Exceptional communication, interpersonal, and client-facing skills.
- Ability to remain calm and effective under pressure.
- Experience in budget management and cost control.
- Knowledge of health and safety regulations relevant to events.
- Proficiency in event management software is a plus.
- A proactive and problem-solving attitude.
- Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
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8
Senior Sommelier & Hospitality Manager
CB2 0SW Cambridge, Eastern
£45000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious establishment in Cambridge, Cambridgeshire, UK , is seeking an experienced and charismatic Senior Sommelier & Hospitality Manager to lead their esteemed beverage program and oversee front-of-house operations. This pivotal role requires a blend of exceptional wine knowledge, strong leadership acumen, and a passion for delivering unparalleled guest experiences. You will be responsible for curating the wine list, managing inventory, training service staff, and ensuring the highest standards of service are consistently met.
Key responsibilities will include:
The ideal candidate will possess a minimum of 5 years of progressive experience in a high-volume, fine-dining environment, with at least 2 years in a supervisory or management capacity. A recognised sommelier qualification (e.g., WSET Level 3 or higher, Court of Master Sommeliers) is essential. Excellent communication, interpersonal, and problem-solving skills are required. This role is primarily based on-site in Cambridge, with occasional flexibility for remote administrative tasks. A passion for hospitality and a proactive approach to service delivery are paramount. The ability to work evenings, weekends, and holidays as dictated by business needs is expected.
Key responsibilities will include:
- Developing and maintaining an extensive and dynamic wine list, featuring a diverse range of global and local vintages, with a focus on quality and value.
- Conducting regular wine tastings and staff training sessions to enhance product knowledge and service skills.
- Managing all aspects of wine procurement, including supplier negotiations, inventory control, cellar management, and cost optimization.
- Overseeing the front-of-house service team, including scheduling, performance management, and professional development.
- Ensuring a seamless and memorable dining experience for all guests, from initial greeting to final farewell.
- Collaborating with the Head Chef to create synergistic food and wine pairings.
- Upholding the establishment's reputation for excellence through meticulous attention to detail and exceptional customer engagement.
- Handling guest inquiries and resolving any issues with professionalism and efficiency.
- Monitoring industry trends and introducing innovative beverage offerings.
- Ensuring compliance with all health, safety, and licensing regulations.
The ideal candidate will possess a minimum of 5 years of progressive experience in a high-volume, fine-dining environment, with at least 2 years in a supervisory or management capacity. A recognised sommelier qualification (e.g., WSET Level 3 or higher, Court of Master Sommeliers) is essential. Excellent communication, interpersonal, and problem-solving skills are required. This role is primarily based on-site in Cambridge, with occasional flexibility for remote administrative tasks. A passion for hospitality and a proactive approach to service delivery are paramount. The ability to work evenings, weekends, and holidays as dictated by business needs is expected.
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