1634 Hospitality jobs in Luton

Head of Events & Hospitality Management

MK9 1AJ Milton Keynes, South East £45000 Annually WhatJobs

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full-time
Our client, a prestigious organisation in the leisure and sports sector, is looking for an experienced and dynamic Head of Events & Hospitality Management. This role is based in the vibrant city of Milton Keynes and offers a hybrid working model, blending office-based collaboration with the flexibility of remote work. You will be responsible for overseeing all aspects of event planning, execution, and hospitality services, ensuring exceptional experiences for guests and participants. Your remit will include managing a diverse range of events, from major sporting tournaments and conferences to corporate functions and community gatherings. A key focus will be on developing and implementing innovative hospitality strategies that enhance customer satisfaction and drive revenue. You will lead a dedicated team of event and hospitality professionals, providing guidance, mentorship, and performance management. This role requires strong financial acumen to manage budgets effectively, negotiate with suppliers, and optimize profitability. Excellent vendor management skills are crucial for securing high-quality services and competitive pricing. You will also be responsible for marketing and promotional activities related to events, working closely with the marketing department to maximize attendance and engagement. Ensuring compliance with health, safety, and licensing regulations is paramount. The ideal candidate will have a proven track record in event management and hospitality operations, preferably within the sports or leisure industry. Strong leadership qualities, exceptional organisational skills, and a creative flair are essential. You should be adept at crisis management and possess the ability to remain calm under pressure. This is an exciting opportunity to shape the future of events and hospitality for a leading organisation, contributing significantly to its reputation and success. The hybrid nature of the role supports a healthy work-life balance. Join us and bring your passion for creating memorable experiences to Milton Keynes, Buckinghamshire, UK .
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Hospitality Manager

HP13 5GA High Wycombe, South East The Extracare Charitable Trust t/a Extracare Ltd

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permanent

The ExtraCare Charitable Trust is recruiting for a Hospitality (Lifestyle) Manager on a 37.5 hours per week permanent contract at Hughenden Gardens Retirement Village in High Wycombe.

If you currently work or have experience, as an operations, hospitality or events manager within either hotels, restaurants, golf clubs or retirement living we would like to hear from you.

  • Location: High Wycombe (o.

WHJS1_UKTJ

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Head of Hospitality

AL10 Hatfield, Eastern Berry Recruitment

Posted 4 days ago

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Job Description

full time

We are exclusively working with our Hertfordshire based client who is looking for a Head of Operations & Hospitality to support the General Manager in this idyllic location

Role Overview
We are seeking an outstanding and experienced hospitality leader to join the senior management team overseeing the delivery of exceptional food, beverage and service experiences across the venue at a diverse range of events. This is a hands-on leadership role, focused on ensuring quality, consistency, profitability and innovation in every aspect of our hospitality offering.
You will lead a dedicated team, oversee daily operations, and work closely with senior management to develop strategies that drive guest satisfaction, member engagement and commercial success.

Key Responsibilities

  • Lead, motivate and develop the hospitality team to achieve service excellence
  • Oversee all food and beverage operations including bar, restaurant, events and catering
  • Ensure all areas meet or exceed company standards for presentation, service and hygiene
  • Manage budgets, forecasts, stock control and supplier relationships
  • Implement initiatives to increase revenue, control costs and improve profitability
  • Collaborate with the Head Chef and F&B team to create seasonal menus and unique guest experiences
  • Maintain compliance with all health, safety and licensing requirements
  • Drive a culture of continuous improvement and staff development

Skills & Experience

  • Proven track record in senior hospitality management
  • Exceptional leadership and communication skills
  • Strong financial acumen and ability to manage budgets effectively
  • Ability to balance operational detail with strategic vision
  • Passion for delivering memorable guest experiences
  • Flexibility to work evenings, weekends and events as required

In return the company offer a salary from 38000 - 45000 and associated benefits. Due to location you will need to be a car driver.

Interested? Apply now!




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Hospitality - Host/Hostess

Melbourn, Eastern £13 Hourly Barchester Healthcare

Posted 1 day ago

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permanent

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





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Head of Hospitality

Hertfordshire, Eastern £38000 - £45000 Annually Berry Recruitment

Posted 1 day ago

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Job Description

permanent

We are exclusively working with our Hertfordshire based client who is looking for a Head of Operations & Hospitality to support the General Manager in this idyllic location

Role Overview
We are seeking an outstanding and experienced hospitality leader to join the senior management team overseeing the delivery of exceptional food, beverage and service experiences across the venue at a diverse range of events. This is a hands-on leadership role, focused on ensuring quality, consistency, profitability and innovation in every aspect of our hospitality offering.
You will lead a dedicated team, oversee daily operations, and work closely with senior management to develop strategies that drive guest satisfaction, member engagement and commercial success.

Key Responsibilities

  • Lead, motivate and develop the hospitality team to achieve service excellence
  • Oversee all food and beverage operations including bar, restaurant, events and catering
  • Ensure all areas meet or exceed company standards for presentation, service and hygiene
  • Manage budgets, forecasts, stock control and supplier relationships
  • Implement initiatives to increase revenue, control costs and improve profitability
  • Collaborate with the Head Chef and F&B team to create seasonal menus and unique guest experiences
  • Maintain compliance with all health, safety and licensing requirements
  • Drive a culture of continuous improvement and staff development

Skills & Experience

  • Proven track record in senior hospitality management
  • Exceptional leadership and communication skills
  • Strong financial acumen and ability to manage budgets effectively
  • Ability to balance operational detail with strategic vision
  • Passion for delivering memorable guest experiences
  • Flexibility to work evenings, weekends and events as required

In return the company offer a salary from 38000 - 45000 and associated benefits. Due to location you will need to be a car driver.

Interested? Apply now!




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Operations Manager - Hospitality

MK1 1DP Milton Keynes, South East £38000 Annually WhatJobs

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full-time
Our client, a bustling hospitality venue, is seeking an efficient and customer-focused Operations Manager to oversee daily operations in Milton Keynes, Buckinghamshire, UK . This role is vital for ensuring the smooth running of the establishment, maintaining high standards of service, and optimizing operational efficiency. You will be responsible for managing staff, inventory, and customer experience to ensure the venue's success.

The ideal candidate will possess strong leadership skills, a comprehensive understanding of hospitality operations, and a passion for delivering exceptional customer service. This hybrid role allows for flexibility, blending on-site management with opportunities for remote administrative tasks and strategic planning. You will be tasked with managing front-of-house and back-of-house activities, implementing operational policies, and driving revenue growth. Excellent problem-solving abilities and a hands-on approach are essential.

Key Responsibilities:
  • Oversee all day-to-day operational activities, including staffing, customer service, and facility management.
  • Manage and train front-of-house and back-of-house staff, ensuring high performance and adherence to service standards.
  • Develop and implement operational procedures to enhance efficiency and guest satisfaction.
  • Manage inventory, ordering, and cost control for supplies and F&B.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Handle customer inquiries, feedback, and complaints, resolving issues promptly and professionally.
  • Monitor financial performance, including revenue, costs, and profitability, and implement strategies to improve them.
  • Collaborate with marketing and events teams to promote the venue and drive business.
  • Maintain the overall appearance and atmosphere of the establishment.
  • Contribute to strategic planning and business development initiatives.
We are looking for individuals with previous experience in a supervisory or management role within the hospitality industry, such as a hotel, restaurant, or catering service. A diploma or degree in Hospitality Management is advantageous. Strong interpersonal skills, effective communication, and the ability to lead and motivate a team are crucial. Experience with POS systems and inventory management software is preferred. This position offers a competitive salary and benefits, along with opportunities to grow within a dynamic hospitality environment.
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Event Manager - Hospitality Sector

MK1 1DB Milton Keynes, South East £35000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned hospitality group operating across Milton Keynes , is seeking an experienced and dynamic Event Manager to oversee the planning and execution of diverse events. This is an exciting opportunity for a creative and detail-oriented professional to manage everything from intimate gatherings to large-scale functions, ensuring exceptional experiences for all attendees. You will be responsible for conceptualizing events, managing budgets, coordinating with vendors, and ensuring seamless execution on the day.

Key duties will involve liaising with clients to understand their event requirements, developing event proposals and timelines, and sourcing suitable venues and suppliers. You will manage all aspects of event logistics, including catering, AV equipment, entertainment, and staffing. Budget management, financial reporting, and post-event analysis will also be crucial. Building and maintaining strong relationships with clients and suppliers is essential for success in this role.

We are looking for candidates with a proven track record in event management, preferably within the hospitality or events industry. Strong organizational and project management skills, with the ability to multitask and manage multiple projects simultaneously, are essential. Excellent communication, negotiation, and interpersonal skills are required to effectively manage clients and vendors. A creative flair and a passion for delivering memorable events are paramount. Flexibility in working hours, including evenings and weekends, is necessary to accommodate event schedules.

A relevant qualification in Hospitality Management, Event Management, or a related field is desirable. You should be adept at problem-solving under pressure and possess a proactive approach to identifying and mitigating potential risks. Join a prestigious company that offers a stimulating work environment, opportunities for professional growth, and the chance to be part of creating unforgettable events.
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Remote Hospitality Operations Manager

MK13 0AN Milton Keynes, South East £50000 Annually WhatJobs

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full-time
Our client is looking for a proactive and experienced Remote Hospitality Operations Manager to oversee and streamline operations across multiple venues. This is a fully remote position, offering the flexibility to manage operations from anywhere in the UK. The ideal candidate will have a deep understanding of the hospitality sector, with a proven track record in managing diverse teams and optimizing guest experiences. You will be responsible for developing and implementing operational strategies that enhance efficiency, guest satisfaction, and profitability. This includes overseeing front-of-house and back-of-house operations, ensuring adherence to brand standards, and driving service excellence.

Key responsibilities include managing budgets, forecasting, and financial planning for operational departments. You will lead and mentor remote teams, fostering a culture of high performance and continuous improvement. This involves setting performance targets, conducting regular performance reviews, and providing constructive feedback to ensure team development and engagement. The role requires strong leadership and communication skills to effectively manage a distributed workforce. You will also be responsible for identifying areas for operational improvement, implementing best practices, and ensuring compliance with all relevant health, safety, and legal regulations. Collaborating with marketing and sales teams to support promotional activities and drive business growth will also be a key aspect of this role. The ability to analyze operational data and generate insightful reports to inform strategic decision-making is essential.

The successful candidate must possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hospitality operations management. Demonstrable experience in managing remote teams and a solid understanding of hotel management systems are crucial. Exceptional leadership, problem-solving, and organizational skills are required, along with excellent written and verbal communication abilities. A passion for delivering outstanding guest experiences and a strategic mindset are also essential. If you are a results-oriented leader looking for an exciting remote opportunity to make a significant impact in the hospitality industry, we encourage you to apply.
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Remote Hospitality Operations Strategist

MK9 2HL Milton Keynes, South East £50000 Annually WhatJobs

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full-time
Our client, a rapidly expanding hospitality group, is looking for a strategic and analytical Remote Hospitality Operations Strategist to optimize their business operations across multiple venues. This fully remote role offers the exciting opportunity to shape operational excellence from anywhere in the UK, driving efficiency, guest satisfaction, and profitability within the hospitality sector. You will be responsible for analyzing current operational workflows, identifying areas for improvement, and developing innovative strategies to enhance service delivery, cost management, and staff performance.

Key responsibilities include conducting in-depth operational reviews of various hospitality functions, such as front desk, F&B, housekeeping, and event management. You will develop and implement best practice guidelines, standard operating procedures (SOPs), and performance metrics. This involves leveraging data analytics to identify trends, forecast needs, and make data-driven recommendations for operational adjustments. You will also collaborate closely with venue managers and corporate teams through virtual channels to implement new strategies, provide training, and ensure successful adoption. This role requires a deep understanding of the hospitality industry and a passion for driving operational innovation.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 6 years of experience in operations management, consulting, or strategic planning within the hospitality industry. Proven experience in analyzing operational data, developing efficiency improvements, and implementing strategic initiatives is essential. Strong knowledge of hospitality software systems, including POS, PMS, and reservation platforms, is highly desirable. Excellent analytical, problem-solving, and communication skills are required, along with the ability to present complex information clearly and concisely to diverse audiences in a remote setting.

This is a fully remote position, providing the flexibility to work from any location. Our client is committed to supporting its remote workforce with the necessary tools and a collaborative online environment. If you are a results-oriented hospitality professional with a talent for strategic thinking and operational improvement, we invite you to apply.

Responsibilities:
  • Analyze and optimize operational processes across hospitality venues.
  • Develop and implement best practices and Standard Operating Procedures (SOPs).
  • Utilize data analytics to identify areas for improvement and cost savings.
  • Collaborate with venue managers to implement strategic initiatives.
  • Enhance guest experience and operational efficiency through strategic planning.
  • Provide virtual training and support to operational teams.
  • Monitor industry trends and competitor strategies for insights.
Qualifications:
  • Bachelor's degree in Hospitality Management or Business.
  • 6+ years of experience in hospitality operations or strategy.
  • Strong analytical and data interpretation skills.
  • Experience with hospitality management software.
  • Excellent understanding of hospitality operations.
  • Proven ability to drive operational improvements.
  • Strong remote communication and presentation skills.
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Remote Hospitality Operations Manager

MK9 2ER Milton Keynes, South East £45000 Annually WhatJobs

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full-time
Our client, a boutique hotel chain known for its exceptional guest experiences, is looking for an innovative Remote Hospitality Operations Manager. This fully remote position allows you to oversee the operational excellence of our various properties across the UK without the need for a fixed office location. You will be instrumental in setting operational standards, driving service quality, and ensuring efficient management of all hospitality functions.

Responsibilities:
  • Develop and implement operational policies and procedures that enhance guest satisfaction and staff efficiency.
  • Oversee daily operations across multiple hotel locations, focusing on service standards, cleanliness, and guest experience.
  • Manage and mentor remote teams of hotel managers and department heads, fostering a culture of hospitality and excellence.
  • Control operational costs, manage budgets for departments such as F&B, housekeeping, and front desk, and implement cost-saving measures.
  • Ensure compliance with all health, safety, and hygiene regulations, including food safety standards and licensing requirements.
  • Monitor guest feedback and online reviews, identifying areas for improvement and implementing corrective actions.
  • Collaborate with HR to ensure effective staffing, training, and performance management of hotel teams.
  • Work with the procurement team to manage inventory and supplier relationships for operational supplies and F&B.
  • Develop and implement strategies to maximize revenue and optimize occupancy rates.
  • Conduct virtual performance reviews and operational audits of hotel sites.
  • Stay informed about industry trends and best practices in hospitality management.

Qualifications:
  • Minimum of 5 years of experience in hotel management or senior hospitality operations, with a proven track record of success.
  • Experience managing multiple properties or diverse teams is essential.
  • Strong understanding of all hotel operations, including F&B, housekeeping, front office, and guest services.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in hotel management software (PMS) and operational reporting tools.
  • Ability to analyze financial data, manage budgets, and drive profitability.
  • Experience in managing remote teams and conducting virtual performance management.
  • A passion for hospitality and a commitment to delivering exceptional guest service.
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Adaptability and strong organizational skills to manage operations remotely.
This unique remote role offers the chance to shape the operational direction of a respected hospitality brand, providing autonomy and flexibility.
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