What Jobs are available for Hospitality in Melton Mowbray?
Showing 56 Hospitality jobs in Melton Mowbray
Operations Manager - Hospitality
LE1 5BB Leicester, East Midlands
£40000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a prominent player in the hospitality sector, is seeking a dynamic and experienced Operations Manager. This role is integral to ensuring the seamless day-to-day running of their establishments, focusing on delivering exceptional guest experiences and operational efficiency. You will be responsible for overseeing all aspects of operations, including staff management, service standards, inventory control, budgeting, and compliance with health and safety regulations. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of the hospitality industry's nuances.
You will lead and motivate a diverse team, foster a positive work environment, and ensure that all staff are trained to the highest standards. Key responsibilities include managing budgets, controlling costs, optimizing resource allocation, and implementing strategies to enhance profitability and guest satisfaction. This role operates on a hybrid basis, requiring a balance of on-site management and remote administrative duties. You will also be involved in developing and implementing operational improvements, analyzing performance data, and reporting on key metrics to senior management. A commitment to excellence and a passion for service are essential.
Responsibilities:
Qualifications:
You will lead and motivate a diverse team, foster a positive work environment, and ensure that all staff are trained to the highest standards. Key responsibilities include managing budgets, controlling costs, optimizing resource allocation, and implementing strategies to enhance profitability and guest satisfaction. This role operates on a hybrid basis, requiring a balance of on-site management and remote administrative duties. You will also be involved in developing and implementing operational improvements, analyzing performance data, and reporting on key metrics to senior management. A commitment to excellence and a passion for service are essential.
Responsibilities:
- Oversee daily operations of hospitality venues, ensuring high standards of service.
- Manage and develop a team of staff, including recruitment, training, and performance evaluation.
- Implement and enforce operational policies and procedures.
- Control inventory, manage suppliers, and ensure efficient stock management.
- Develop and manage departmental budgets, monitoring financial performance.
- Ensure compliance with health, safety, and hygiene regulations.
- Address guest feedback and resolve issues promptly and professionally.
- Identify opportunities for operational improvements and implement cost-saving measures.
- Collaborate with marketing and sales teams to drive business growth.
- Maintain a strong understanding of industry trends and best practices.
Qualifications:
- Proven experience as an Operations Manager or similar role within the hospitality industry.
- Strong leadership, team management, and communication skills.
- Excellent understanding of hospitality operations, including F&B, front office, and housekeeping.
- Proficiency in budgeting, financial management, and cost control.
- Knowledge of health, safety, and food hygiene regulations.
- Problem-solving abilities and a proactive approach to challenges.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Relevant diploma or degree in Hospitality Management or Business Administration is advantageous.
- Flexibility to work varied shifts, including weekends and public holidays, as needed.
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0
Hospitality Operations Manager
NG1 3AQ Nottingham, East Midlands
£55000 Annually
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking an experienced and dynamic Hospitality Operations Manager to lead and enhance their service delivery. This is a fully remote position, offering a unique opportunity to oversee operations and drive strategic initiatives from anywhere. You will be responsible for ensuring the highest standards of customer service, operational efficiency, and financial performance across various hospitality establishments. This role requires a deep understanding of hotel management, restaurant operations, event planning, and guest relations. You will develop and implement operational policies and procedures, manage budgets, optimize staffing levels, and ensure compliance with health and safety regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to motivate teams and deliver outstanding guest experiences. Experience with hospitality management software and a strong grasp of industry best practices are essential. You will collaborate with department heads, suppliers, and stakeholders to achieve business objectives and maintain brand reputation. A passion for service excellence, a proactive approach, and the ability to thrive in a fast-paced, virtual environment are crucial. This is an exciting opportunity to make a significant impact on a well-regarded hospitality brand while enjoying the flexibility of remote work. We are looking for a dedicated professional who is committed to exceeding expectations and fostering a culture of quality and innovation. If you are a strategic leader with a passion for the hospitality industry and excel in managing diverse teams and operations remotely, we encourage you to apply. This role is integral to the success of establishments in and around Nottingham, Nottinghamshire, UK , managed remotely.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations of hospitality establishments.
- Ensure exceptional guest service and satisfaction.
- Develop and implement operational policies and procedures.
- Manage budgets, control costs, and optimize revenue.
- Lead, train, and motivate hospitality staff.
- Monitor compliance with health, safety, and hygiene standards.
- Collaborate with marketing and sales teams to drive business.
- Analyze operational performance and implement improvements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality management or a senior operations role.
- Proven track record of successful operational management in the hospitality sector.
- Strong understanding of hotel, restaurant, and event management principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software.
- Ability to manage budgets and financial performance.
- Strategic thinker with strong problem-solving abilities.
- Ability to work effectively and autonomously in a remote setting.
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1
Hospitality Operations Manager
NG1 6JP Nottingham, East Midlands
£40000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client, a highly reputable and customer-focused hospitality group operating in Nottingham, Nottinghamshire, UK , is seeking an experienced and dynamic Hospitality Operations Manager. This role is vital for ensuring the seamless delivery of exceptional guest experiences across our venues. You will be responsible for overseeing daily operations, managing staff, optimizing service standards, and driving profitability. The ideal candidate will have a strong background in hotel management, restaurant management, or a similar high-volume hospitality setting. Your responsibilities will include staff recruitment, training, and performance management, developing and implementing operational policies, managing budgets and controlling costs, and ensuring compliance with health, safety, and hygiene regulations. You will also be responsible for fostering a positive and productive work environment for your team. We are looking for a natural leader with excellent communication, problem-solving, and organizational skills. A deep understanding of the hospitality industry, customer service excellence, and a passion for delivering memorable experiences are essential. Experience with property management systems (PMS) and point-of-sale (POS) systems is required. This position offers a challenging yet rewarding opportunity to make a significant impact on our operational success and guest satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all aspects of daily hospitality operations, ensuring high standards of service and guest satisfaction.
- Manage, train, and motivate a diverse team of front-of-house and back-of-house staff.
- Develop and implement operational procedures and service standards.
- Manage departmental budgets, control costs, and maximize revenue.
- Ensure compliance with all health, safety, licensing, and hygiene regulations.
- Handle guest feedback and resolve complaints effectively and efficiently.
- Conduct regular performance reviews and identify staff development needs.
- Maintain strong relationships with suppliers and vendors.
- Contribute to strategic planning and business development initiatives.
- Uphold the company's brand values and ensure a consistently excellent guest experience.
Qualifications:
- Proven experience in a managerial role within the hospitality industry (e.g., Hotel Manager, Restaurant Manager, Operations Manager).
- Strong understanding of hospitality operations, including F&B, accommodation, and event management.
- Excellent leadership, team management, and interpersonal skills.
- Demonstrated ability in financial management, budgeting, and cost control.
- Knowledge of relevant health, safety, and licensing regulations.
- Proficiency with Property Management Systems (PMS) and Point of Sale (POS) systems.
- Strong problem-solving and decision-making abilities.
- Excellent customer service and communication skills.
- A passion for the hospitality industry and delivering exceptional guest experiences.
- Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
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2
Senior Hospitality Operations Manager
NG1 1QH Nottingham, East Midlands
£45000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a seasoned and dynamic Senior Hospitality Operations Manager to lead their expanding virtual operations team. This fully remote role offers an exceptional opportunity to shape and enhance guest experiences and operational efficiency across a portfolio of hospitality ventures, without the need for physical presence in traditional management roles. You will be instrumental in developing and implementing strategic initiatives that drive service excellence, optimise resource allocation, and foster a culture of continuous improvement, all managed from your home office. This position requires a leader with a profound understanding of the hospitality sector, exceptional organisational skills, and the ability to manage diverse teams remotely.
Key Responsibilities:
Key Responsibilities:
- Oversee the strategic planning and day-to-day virtual operations of hospitality services, ensuring seamless service delivery and exceptional guest satisfaction.
- Develop, implement, and monitor operational policies and procedures to enhance efficiency and service quality.
- Manage and motivate remote teams, fostering a positive and high-performance culture through effective virtual leadership.
- Analyse operational data, guest feedback, and market trends to identify areas for improvement and innovation.
- Collaborate with marketing, sales, and culinary departments to align operational strategies with business objectives.
- Ensure compliance with all health, safety, and hygiene regulations in a remote operational context.
- Manage budgets, control costs, and optimise revenue streams for assigned hospitality services.
- Develop and maintain strong relationships with key stakeholders, suppliers, and partners.
- Lead virtual training and development programs for staff to enhance skills and service standards.
- Implement and oversee technology solutions that support remote operations and guest engagement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality management, with a significant portion in operational leadership.
- Demonstrated success in managing operations in a remote or distributed team environment.
- Strong knowledge of hospitality best practices, service standards, and industry trends.
- Excellent leadership, communication, and interpersonal skills, adapted for virtual interactions.
- Proficiency in operational management software and virtual collaboration tools.
- Proven ability to manage budgets, P&Ls, and drive profitability.
- Strategic thinking and problem-solving capabilities.
- Ability to adapt to a rapidly evolving digital hospitality landscape.
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3
Remote Hospitality Operations Manager
LE1 5WU Leicester, East Midlands
£45000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and proactive Remote Hospitality Operations Manager to oversee and optimize the operational efficiency of their diverse hospitality ventures. This fully remote position requires a strategic thinker with a proven track record in managing large-scale operations, ensuring exceptional guest experiences, and driving profitability. The successful candidate will leverage technology and innovative management practices to maintain high standards across all managed locations, fostering a culture of excellence and continuous improvement.
As the Remote Hospitality Operations Manager, you will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring adherence to quality standards. You will work closely with on-site teams, providing guidance and support through virtual channels. This role involves significant data analysis to identify operational bottlenecks, implement cost-saving measures, and enhance guest satisfaction. Your ability to lead and motivate remote teams, manage budgets effectively, and ensure compliance with all regulatory requirements will be paramount.
Key responsibilities include:
The ideal candidate will have extensive experience in hospitality management, with a strong understanding of operations, finance, and customer service. Excellent leadership, communication, and problem-solving skills are essential. Proficiency in hospitality management software, data analysis tools, and virtual collaboration platforms is a must. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. This is a fully remote role supporting operations primarily focused around Leicester, Leicestershire, UK , demanding a self-motivated individual with a passion for delivering excellence in the hospitality sector.
As the Remote Hospitality Operations Manager, you will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring adherence to quality standards. You will work closely with on-site teams, providing guidance and support through virtual channels. This role involves significant data analysis to identify operational bottlenecks, implement cost-saving measures, and enhance guest satisfaction. Your ability to lead and motivate remote teams, manage budgets effectively, and ensure compliance with all regulatory requirements will be paramount.
Key responsibilities include:
- Developing and implementing comprehensive operational policies and procedures for hospitality establishments.
- Monitoring and analyzing key performance indicators (KPIs) across all operations, including guest satisfaction, revenue, and cost control.
- Managing budgets, financial performance, and resource allocation for multiple locations.
- Providing remote leadership and support to on-site management teams, fostering effective communication and collaboration.
- Ensuring consistent delivery of high-quality guest services and experiences.
- Identifying and implementing operational improvements and efficiencies.
- Overseeing supply chain management and inventory control where applicable.
- Ensuring compliance with health, safety, food hygiene, and all other relevant regulations.
- Developing and delivering training programs for operational staff.
- Leading initiatives to enhance sustainability and environmental responsibility within operations.
The ideal candidate will have extensive experience in hospitality management, with a strong understanding of operations, finance, and customer service. Excellent leadership, communication, and problem-solving skills are essential. Proficiency in hospitality management software, data analysis tools, and virtual collaboration platforms is a must. A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. This is a fully remote role supporting operations primarily focused around Leicester, Leicestershire, UK , demanding a self-motivated individual with a passion for delivering excellence in the hospitality sector.
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4
Senior Hospitality Operations Manager
LE1 5AQ Leicester, East Midlands
£40000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee and enhance their hospitality services, operating entirely remotely. This crucial role is responsible for managing the day-to-day operations of our client's hospitality ventures, ensuring exceptional guest experiences, operational efficiency, and profitability. You will develop and implement strategies to improve service standards, optimise resource allocation, and drive revenue growth across all hospitality touchpoints. This includes managing relationships with various service providers, ensuring compliance with health, safety, and hygiene regulations, and overseeing staffing and training initiatives for remote teams supporting hospitality functions. The Senior Hospitality Operations Manager will also be responsible for budget management, financial forecasting, and performance analysis, identifying areas for cost savings and revenue enhancement. A key aspect of this role is staying abreast of industry trends and best practices to maintain a competitive edge and innovative service delivery. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a deep understanding of the hospitality industry, with a proven ability to manage complex operations remotely. Exceptional communication and interpersonal skills are vital for coordinating with dispersed teams and stakeholders. This is a unique opportunity to lead and shape hospitality operations within a forward-thinking organization that leverages remote capabilities.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all aspects of hospitality operations remotely.
- Develop and implement strategies to enhance guest satisfaction and service quality.
- Manage operational budgets, financial performance, and revenue generation.
- Ensure compliance with health, safety, and hygiene standards.
- Optimise resource allocation and operational efficiency.
- Lead and motivate remote teams involved in hospitality services.
- Develop and implement training programs for hospitality staff.
- Build and maintain strong relationships with suppliers and partners.
- Analyse operational data and identify areas for improvement.
- Stay informed of industry trends and implement innovative practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hospitality management, with significant experience in operational leadership.
- Proven track record of managing multiple hospitality venues or services.
- Demonstrated experience in financial management, budgeting, and P&L responsibility.
- Strong understanding of hospitality operations, service standards, and industry best practices.
- Excellent leadership, communication, and problem-solving skills.
- Experience managing remote teams or dispersed operations is highly advantageous.
- Proficiency in hospitality management software and tools.
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5
Senior Hospitality Operations Manager
NG1 1HN Nottingham, East Midlands
£50000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
A renowned hotel group is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee the operational excellence of their flagship establishment in Nottingham . This demanding role requires a hands-on leader with a proven track record in managing diverse hotel departments, including front office, housekeeping, food and beverage, and event services. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and driving revenue growth. This is a permanent, on-site position.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments.
- Manage and lead departmental managers, providing guidance, training, and performance feedback.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor and control operational budgets, costs, and inventory management to achieve financial targets.
- Ensure compliance with health, safety, and hygiene regulations throughout the property.
- Drive revenue generation through effective sales strategies, yield management, and upselling initiatives.
- Develop and implement standard operating procedures (SOPs) to maintain service quality and consistency.
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with the General Manager and other stakeholders on strategic planning and business development.
- Maintain a visible presence on the floor, interacting with guests and staff.
- Oversee event planning and execution to ensure successful delivery of conferences, banquets, and other functions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a senior role.
- Demonstrable success in managing multiple hotel departments.
- In-depth knowledge of hotel operations, including front desk management, F&B service, housekeeping, and event management.
- Strong financial acumen, with experience in budgeting, P&L management, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to motivate and inspire a diverse team.
- Strong problem-solving and decision-making capabilities.
- Customer-focused approach with a passion for delivering exceptional service.
- Proficiency in hotel management software (PMS) and relevant operational systems.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
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6
Remote Hospitality Operations Manager
LE1 1AA Leicester, East Midlands
£50000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Remote Hospitality Operations Manager to oversee and optimise operations for their dispersed portfolio of hospitality ventures. This fully remote role requires a leader with extensive experience in the hospitality sector, exceptional organisational skills, and a knack for managing teams and processes from a distance. You will be responsible for ensuring the highest standards of guest experience, managing operational efficiency, coordinating with on-site staff, and driving profitability across all managed properties. The ideal candidate will be a strategic thinker, proficient in utilising technology for remote management, and possess excellent communication and problem-solving abilities. This is a unique opportunity to leverage your expertise in a flexible, home-based capacity.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Oversee daily operations of multiple hospitality locations remotely.
- Manage budgets, financial performance, and P&L for assigned properties.
- Recruit, train, and manage remote and on-site operational teams.
- Ensure compliance with all health, safety, and regulatory standards.
- Implement and maintain service quality standards across all touchpoints.
- Utilise technology platforms for remote monitoring, reporting, and team communication.
- Analyse performance data and identify areas for improvement.
- Collaborate with marketing and sales teams to drive bookings and revenue.
- Resolve escalated guest issues and ensure timely resolution.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations, with at least 3 years in a management role.
- Demonstrated experience in remote team management and operations.
- Strong understanding of P&L management, budgeting, and financial reporting.
- Proficiency with property management systems (PMS) and other hospitality software.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and solve complex operational challenges.
- Proficient in data analysis and performance metric tracking.
- Experience in developing and implementing operational policies and procedures.
- Comfortable and productive working in a fully remote environment.
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7
Remote Hospitality Operations Manager
NG1 1AA Nottingham, East Midlands
£45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a dynamic and rapidly expanding hospitality group, is seeking an experienced and innovative Remote Hospitality Operations Manager to oversee and optimise operations across their diverse portfolio of venues. This role is entirely remote, allowing you to leverage your operational expertise and leadership skills to drive excellence in hospitality from anywhere. We are looking for a strategic thinker who can enhance guest experiences, improve operational efficiency, and foster a strong service culture.
The Remote Hospitality Operations Manager will be responsible for developing and implementing operational strategies that align with the company's brand standards and financial objectives. This includes setting performance benchmarks, monitoring key operational metrics (e.g., guest satisfaction scores, food and beverage costs, labour efficiency), and identifying areas for improvement. You will work closely with on-site management teams, providing guidance, support, and training to ensure seamless execution of daily operations. This role requires a proactive approach to problem-solving and the ability to implement best practices in areas such as service delivery, staff training, inventory management, and health & safety compliance.
The ideal candidate will have a deep understanding of the hospitality industry, with a proven track record in multi-site operations management. You should be proficient in using operational software and data analytics tools to track performance and inform strategic decisions. Strong leadership, communication, and interpersonal skills are essential, as you will be interacting regularly with diverse teams. Experience in developing and delivering remote training programs for staff and management is highly desirable. A passion for delivering exceptional guest experiences and a commitment to continuous improvement are key attributes for success in this role.
Key Responsibilities:
Required Qualifications:
This is a unique opportunity for a dedicated hospitality professional to shape operational excellence in a leading company, with the added benefit of a fully remote work environment. If you are passionate about service and ready to lead a distributed team, we encourage you to apply.
The Remote Hospitality Operations Manager will be responsible for developing and implementing operational strategies that align with the company's brand standards and financial objectives. This includes setting performance benchmarks, monitoring key operational metrics (e.g., guest satisfaction scores, food and beverage costs, labour efficiency), and identifying areas for improvement. You will work closely with on-site management teams, providing guidance, support, and training to ensure seamless execution of daily operations. This role requires a proactive approach to problem-solving and the ability to implement best practices in areas such as service delivery, staff training, inventory management, and health & safety compliance.
The ideal candidate will have a deep understanding of the hospitality industry, with a proven track record in multi-site operations management. You should be proficient in using operational software and data analytics tools to track performance and inform strategic decisions. Strong leadership, communication, and interpersonal skills are essential, as you will be interacting regularly with diverse teams. Experience in developing and delivering remote training programs for staff and management is highly desirable. A passion for delivering exceptional guest experiences and a commitment to continuous improvement are key attributes for success in this role.
Key Responsibilities:
- Develop and implement operational strategies to enhance guest experiences and profitability.
- Set and monitor key performance indicators (KPIs) for all operational areas.
- Provide guidance and support to on-site venue management teams.
- Identify operational challenges and implement effective solutions.
- Ensure adherence to brand standards, quality, and safety regulations.
- Develop and deliver remote training programs for staff and management.
- Manage operational budgets and control costs effectively.
- Stay abreast of industry trends and best practices in hospitality management.
- Foster a positive and high-performing work culture across remote teams.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations, with a significant portion in a management capacity.
- Proven experience managing operations for multiple hospitality venues (hotels, restaurants, etc.).
- Strong understanding of hospitality best practices, including F&B, front office, and housekeeping operations.
- Proficiency in using hospitality management software and analytics tools.
- Excellent leadership, communication, and problem-solving skills.
- Demonstrated ability to drive operational efficiency and improve guest satisfaction.
- Experience in remote team management and training is a significant advantage.
- Ability to work independently and manage multiple priorities in a remote setting.
This is a unique opportunity for a dedicated hospitality professional to shape operational excellence in a leading company, with the added benefit of a fully remote work environment. If you are passionate about service and ready to lead a distributed team, we encourage you to apply.
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8
Senior Events & Hospitality Manager
LE1 1AA Leicester, East Midlands
£50000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a premier venue provider, is seeking a dynamic and experienced Senior Events & Hospitality Manager to oversee their diverse range of events and hospitality services. This role offers a hybrid work model, balancing strategic planning and remote coordination with essential on-site management. You will be crucial in ensuring exceptional guest experiences and seamless event execution.
Key Responsibilities:
Qualifications:
This position requires regular attendance at our venue in Leicester, Leicestershire, UK , with flexibility for remote work. The ideal candidate will possess strong leadership skills and a passion for creating unforgettable experiences.
Key Responsibilities:
- Lead the planning, organisation, and execution of high-profile events, conferences, and banquets.
- Manage all aspects of the hospitality services, including catering, bar operations, and client liaison.
- Develop and implement innovative event concepts and service standards to enhance guest satisfaction.
- Oversee event budgets, ensuring profitability and cost-effectiveness.
- Manage and develop a team of event staff, catering professionals, and venue support personnel.
- Build and maintain strong relationships with clients, suppliers, and stakeholders.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct venue inspections and oversee operational readiness for all events.
- Develop marketing and promotional strategies for events and hospitality offerings.
- Monitor industry trends and best practices to maintain a competitive edge.
- Handle client feedback and resolve any issues promptly to ensure customer satisfaction.
Qualifications:
- Proven experience in event management and hospitality operations, preferably in a senior role.
- Demonstrated success in managing large-scale events and complex hospitality services.
- Strong understanding of catering, food and beverage management, and venue operations.
- Excellent leadership, team management, and communication skills.
- Proficiency in event planning software and budget management tools.
- A keen eye for detail and a commitment to delivering exceptional quality.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Customer-focused approach with strong problem-solving capabilities.
- Relevant qualifications in Hospitality Management, Event Management, or Business Administration are preferred.
This position requires regular attendance at our venue in Leicester, Leicestershire, UK , with flexibility for remote work. The ideal candidate will possess strong leadership skills and a passion for creating unforgettable experiences.
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