What Jobs are available for Hospitality in New Gilston?

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: £35,000 - £40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket 

• Oversee the day-to-day operations of multiple hospitality venues, ensuring seamless service delivery.
• Develop and implement operational strategies to enhance guest satisfaction and loyalty.
• Manage budgets, control costs, and maximize revenue streams across all managed properties.
• Lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence.
• Ensure compliance with all health, safety, and licensing regulations.
• Build and maintain strong relationships with suppliers, local communities, and key stakeholders.
• Drive initiatives for service innovation and continuous improvement.
• Conduct regular performance reviews and implement development plans for staff.
• Manage inventory, procurement, and vendor relationships effectively.
• Represent the company at industry events and network with potential partners.

• Minimum of 5-7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role.
• Demonstrated success in managing multiple sites or a large-scale hospitality operation.
• Strong understanding of financial management, budgeting, and P&L analysis.
• Exceptional leadership, team-building, and motivational skills.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in hospitality management software (e.g., POS systems, booking platforms).
• A keen eye for detail and a commitment to maintaining high standards.
• Relevant qualifications in Hospitality Management or a related field are highly desirable.
• Flexibility to work evenings, weekends, and holidays as operational demands require.
• A genuine passion for the hospitality industry and creating memorable experiences.

• Developing and executing dynamic pricing strategies to optimise occupancy and average daily rate (ADR).
• Conducting comprehensive market and competitor analysis to identify market trends and opportunities.
• Utilising demand forecasting models to predict future occupancy and revenue performance.
• Managing room inventory across all distribution channels to ensure optimal availability and pricing.
• Working closely with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
• Analysing performance data, identifying key drivers of revenue, and providing actionable recommendations.
• Implementing and managing revenue management systems and tools.
• Preparing regular reports on revenue performance, forecasts, and strategic initiatives for senior management.
• Identifying opportunities for incremental revenue beyond room sales, such as F&B and ancillary services.
• Staying abreast of the latest revenue management techniques, technologies, and best practices in the hospitality sector.
• Training and mentoring junior revenue management staff where applicable.

• Develop and implement strategic operational plans for remote hospitality services.
• Manage operational budgets and financial performance.
• Drive operational efficiency and service quality improvements.
• Oversee remote team performance and development.
• Ensure adherence to quality standards and regulatory requirements.
• Collaborate with stakeholders to align operational goals with business objectives.
• Identify and implement innovative solutions to operational challenges.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior leadership role.
• Proven experience in managing remote or distributed teams.
• Strong understanding of hospitality industry trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in operational management software and tools.

• Develop and implement effective pricing and inventory management strategies to optimize revenue.
• Analyze market trends, competitor pricing, and historical data to forecast demand accurately.
• Monitor booking pace, occupancy levels, and average daily rates (ADR), identifying opportunities for improvement.
• Collaborate with Sales, Marketing, and Operations teams to align revenue strategies with overall business objectives.
• Utilize revenue management systems and tools to analyze performance and generate reports.
• Identify and exploit new revenue streams and upselling opportunities.
• Conduct regular performance reviews and provide actionable recommendations to stakeholders.
• Prepare daily, weekly, and monthly revenue reports for management.
• Stay updated on industry best practices and emerging trends in revenue management.
• Contribute to the development and refinement of forecasting models.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
• Minimum of 3 years of experience in revenue management, preferably within the hospitality or tourism industry.
• Strong analytical and quantitative skills with a proven ability to interpret complex data sets.
• Proficiency in using revenue management software (e.g., IDeaS, Duetto, RateGain) and MS Excel.
• Excellent understanding of pricing strategies, forecasting techniques, and market analysis.
• Strong communication and interpersonal skills, with the ability to present findings clearly.
• Ability to work effectively both independently and as part of a team.
• Knowledge of hotel operations or tourism market dynamics is a plus.
• Detail-oriented with a proactive approach to problem-solving.

• Plan, organise, and execute a wide variety of events, ensuring seamless delivery.
• Manage event budgets, ensuring profitability and cost control.
• Source and negotiate with suppliers and vendors.
• Develop strong relationships with clients, understanding their needs and exceeding expectations.
• Lead, train, and motivate the events and hospitality team.
• Oversee catering, venue setup, and all operational aspects of events.
• Ensure compliance with health, safety, and licensing regulations.
• Manage the guest experience from initial enquiry to post-event follow-up.
• Drive innovation in event concepts and hospitality offerings.
• Contribute to the overall marketing and sales strategy for events.

• Proven experience in a senior events management or hospitality management role.
• Demonstrable success in managing large-scale events and complex logistics.
• Strong understanding of the hospitality industry, including catering and venue operations.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in event planning software and Microsoft Office Suite.
• Strong financial acumen and budget management skills.
• Ability to work effectively under pressure and meet tight deadlines.
• A passion for delivering outstanding customer service.
• Relevant degree or professional qualification in Hospitality Management, Event Management, or a related field is advantageous.

• Oversee the day-to-day operations of multiple hospitality venues, ensuring excellence in service delivery.
• Develop and implement operational strategies to enhance guest experience and satisfaction.
• Manage and mentor on-site teams, including General Managers and department heads.
• Monitor financial performance, including revenue, costs, and profitability, and implement strategies for improvement.
• Ensure compliance with all health, safety, licensing, and regulatory requirements.
• Develop and manage operational budgets, forecasts, and staffing plans.
• Drive sales and marketing initiatives to increase occupancy and revenue.
• Implement and maintain high standards of quality, service, and cleanliness.
• Conduct regular site visits to assess performance, identify areas for development, and provide support.
• Manage supplier relationships and negotiate contracts for goods and services.
• Oversee staff training and development programs to ensure a skilled and motivated workforce.
• Respond effectively to guest feedback and resolve operational issues promptly.

• Proven experience in a senior management role within the hospitality or tourism industry.
• Demonstrated success in managing multi-site operations.
• Strong understanding of hospitality operations, including F&B, accommodation, and guest services.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in financial management, budgeting, and P&L analysis.
• Solid knowledge of health and safety regulations and licensing laws.
• Strong problem-solving and decision-making abilities.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a hybrid work environment.
• Relevant degree or professional qualification in Hospitality Management or a related field is preferred.