1203 Hospitality jobs in Oswestry

Are you an experienced customer service advisor with strong administration skills? Do you have the organisational skills to manage your own time in a hybrid role working 2 days in the office and 3 days remote?

If this sounds like you then why not apply for ourCustomer Service Representative role, working for one of the UKs largest steel manufacturing companies in the UK.

Your responsibilities would include:

• Providing a high level of customer service to new and existing customers via telephone and email

• Entering numerical and personal data onto the system efficiently and in a timely manner

• Processing pre calculated orders into the system for distribution

• Managing data and coordinating activities to ensure the smooth operation of the department daily

• Supporting the Urban Business team with administrative tasks relevant to the department

• Signposting customers in the right direction for any invoice queries

• Undertaking follow up enquiries

Essential requirements:

• Good IT literacy especially with MS Office

• Previous experience within an office environment

• Strong verbal and written communication skills

• Clear and concise telephone manner

• Ability to work on own initiative

• Great eye for detail

• Previous data/order entry experience (low and high volume)

Desirable requirements:

• Driving licence and use of a car

• SAP experience

Benefits:

1. Office environment in a beautiful part of the county with modern amenities

2. Nature reserve area for time away from your desk

3. Opportunity for progression into permanent roles

4. Advice and editing on your current CV

5. Dedicated team throughout your journey within the role

6. Paid holiday

7. Exclusive online services including restaurant and retail discounts

8. Chance to receive 300* for referring a friend

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)

Are you an experienced customer service advisor with strong administration skills? Do you have the organisational skills to manage your own time in a hybrid role working 2 days in the office and 3 days remote?

If this sounds like you then why not apply for ourCustomer Service Representative role, working for one of the UKs largest steel manufacturing companies in the UK.

Your responsibilities would include:

• Providing a high level of customer service to new and existing customers via telephone and email

• Entering numerical and personal data onto the system efficiently and in a timely manner

• Processing pre calculated orders into the system for distribution

• Managing data and coordinating activities to ensure the smooth operation of the department daily

• Supporting the Urban Business team with administrative tasks relevant to the department

• Signposting customers in the right direction for any invoice queries

• Undertaking follow up enquiries

Essential requirements:

• Good IT literacy especially with MS Office

• Previous experience within an office environment

• Strong verbal and written communication skills

• Clear and concise telephone manner

• Ability to work on own initiative

• Great eye for detail

• Previous data/order entry experience (low and high volume)

Desirable requirements:

• Driving licence and use of a car

• SAP experience

Benefits:

1. Office environment in a beautiful part of the county with modern amenities

2. Nature reserve area for time away from your desk

3. Opportunity for progression into permanent roles

4. Advice and editing on your current CV

5. Dedicated team throughout your journey within the role

6. Paid holiday

7. Exclusive online services including restaurant and retail discounts

8. Chance to receive 300* for referring a friend

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)

Customer Service Representative
Chester, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
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**Job Title: Customer Service Representative**
**Location: Chester**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Location Overview:**
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
**Job Description:**
We have a fantastic Senior Customer Service Representative opportunity, available here in our Chester office. You will be responsible for dealing with prestigious corporate cardholders and clients, via telephone and email. For this, a high standard of English is necessary, both written and oral. The primary objective of the role is to provide a superior quality experience, adding value, and doing both as efficiently and effectively as possible whilst maintaining our high standards of 'client delight'. This role comes with great career prospects and the prospects of good internal mobility options for the right candidates.
Shift patterns will be five nights a week from Sunday night to Thursday night, on an 8-hour shift (including a 1 hour lunch). The hours will be various shifts between 10pm and 8am. The role is predominantly office-based with occasional flexibility to work from home once fully confident in role (maximum 5 per month).
**Responsibilities:**
- Handle a wide range of queries regarding the day-to-day running of client/cardholder's commercial card accounts in a customer service environment.
- Ensure all emails are actioned within service level agreements with the utmost professionalism, answering both cardholder and client-level queries, liaising with internal partners where necessary.
- Managing multiple requests simultaneously that contain a variety of complexities and resolution periods.
- Working independently with organisational skills to overcome challenges with requests and ensures our clients' needs are satisfied.
- Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience.
- Always ensure that responsibility and ownership is taken for resolving cardholder and client level queries whilst maintaining a high level of product knowledge and awareness of bank wide activities.
- Ensure that all calls are handled in an empathetic, positive and professional manner, and actioned in accordance with departmental policies and procedures.
- Utilise superior communication skills and knowledge of products, benefits and services to generate revenue and maximise account usage.
- Ensure that all information transferred to and from the cardholder is recorded accurately, and that confidentiality is maintained in accordance with the FCA Regulations and Data Protection Act
- Be consistently focused on quality of work to ensure the correct balance between customer service and adherence to bank policies and procedures is maintained.
- Assist with special projects and miscellaneous duties as assigned.
**What we are looking for:**
- Fluent in English both written and verbal
- Must be happy to work night shifts
- Customer Service or Contact Centre background would be beneficial
- Well organised with excellent multi-tasking abilities
- Convey a professional, courteous and positive attitude at all times
- Excellent communicator
**Benefits of working at Bank of America:**
**UK**
- At Bank of America, we strive to prioritise employees' health and wellbeing - it's what makes us a Great Place to Work.
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
- We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
- Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
- Access to an Employee Assistance Program for confidential support and help for everyday matters.
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

A Customer Service Advisor is required for this well established business based in Deeside,Flintshire.

You will take calls from customers, process orders, update databases and liaise with customers building long term relationships with them.

Hours of work are Monday-Friday 8.00am-5.00pm

This role offers a basic salary of £26,500 per annum plus a quarterly bonus, 22 days holiday, enhanced pension, ful.

WHJS1_UKTJ

Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Part Time

The Role.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

About you.

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £2.21 phr, 18 yrs - 20 yrs 1.51 phr and under 18 yrs .47 phr.
• Up to 00 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Apply now!

* Salary dependant on age.

Vacancy Reference #99700 

"Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

My client is the top name in their sector, having more than doubled their turnover in the last 6 years, and now they're expanding their team with a new Till & Customer Service Manager to support this incredible growth.

This is your opportunity to lead a vital department where outstanding customer service meets financial accuracy, with real autonomy and personal development at its heart.

As a Till & Customer Service Manager, you'll be leading and developing a large team to deliver impeccable customer service whilst ensuring complete transactional accuracy across the business. You'll have the chance to carry out effective financial analysis, manage cash reconciliation, and implement solutions to challenges as they arise, all whilst recruiting, training, and performance managing your supervisors and assistants. This fast-paced role offers genuine autonomy and the opportunity to make a tangible impact on both customer experience and business performance, working within a company that values excellence and innovation.

The Till & Customer Service Manager position would suit someone with strong leadership skills and previous managerial experience who excels in customer-facing environments. If you have excellent problem-solving abilities, strong numeracy and computer skills, and can remain calm and strategic under pressure whilst motivating your team to produce results, this role is perfect for you.

What's on offer:

• Salary range from 26,500 - 30,000, dependent on experience
• Generous staff discount
• Training and development opportunities
• A friendly, supportive working environment where your skills and knowledge are valued

My client has achieved remarkable growth under strong leadership, expanding from a successful business to the UK's largest group in their sector with 52 locations across the UK and Channel Islands. They pride themselves on outstanding staff retention and empowering their people to reach their full potential and enjoy rewarding careers.

If you're ready to be part of a dynamic, thriving business that values exceptional customer service and strong leadership, Select Recruitment would love to hear from you.

Customer Service – Desk Operator | Newport | Full Time/ Part Time | From £22,000pa +

Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels in customer service to join a well-regarded company. Full training will be given on the specialised taxi booking computer system

Benefits:

• Training Provided
• Company Pension
• Free car parking
• Friendly team of professional staff
• Potential of management position
• 28 days holiday
• Potential progression to management
• Staff discounts
• Birthdays off
• Work events

Working as part of a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are dispatched on time using the computer system.

The Ideal Candidate:

• Experience in a similar role would be beneficial however not essential
• Customer Service experience would be an advantage
• Excellent communication skills
• IT Skills are essential
• Able to work flexible shift patterns

If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Talent Finder is an advertising agency. Once you have submitted your application it will be passed to the third-party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm to whom your application has been forwarded to.

Join Our Team as a Customer Service Advisor - Fluent Welsh Speaker!

Full Time: 37.5 hours per week, Monday-Friday08:30am-18:00pm (allocated shift times between these hours)

Access to Overtime opportunities available

Location: Homeworking - equipment provided

Hourly Rate: 12.60

Proposed Start Date: 20 October 2025

Fluent Welsh Speaking Required!

Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction,ensuring customer needs are at the heart of your interactions and that all queries are positively resolved?

If you answered yes to all of the above, and are fluent in Welsh written and spoken language, we want to hear from you today!

What are we offering you?

• Every assignment at Serco comes with the following benefits to you:
• Temp to Perm opportunity (Long term ongoing assignments, with permanent opportunities offered regularly.)
• Monday to Friday shift hours (No weekend work to suit your work life balance)
• Internal incentive schemes
• Access to private medical, dental and pension schemes
• Access to discounts from groceries to gardening, electronics to fashion, holidays and even home utilities, there are almost 1,000 different offers available to you, all of which can be used on top of other sales and promotions.
• Mental Health and Wellbeing support access
• Up to 28 days paid holiday a year.
• Weekly Pay
• Exclusive access to Adecco Associate Benefits including retail, Gym and leisure discounts, Eyecare Vouchers and Mental Health support.

What will you be doing?

• Adecco are working in partnership with Serco to recruit candidates to work as an essential public service worker, you will be a vital member of the team at the Contact Centre.
• We have several openings for customer service focused individuals who are ambitious, keen to learn new skills within a call centre environment and want to progress with a long-term career.

You'll be responsible for:

• Dealing with a diverse range of customers through inbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional manner.
• Capture, maintain and ensure quality and safety of customer data.
• Assessing claims and dealing with customer enquiries via electronic means.
• Supporting the Department's aim in the digitisation of all claimant services.
• Delivering and maintaining individual and team targets.

Requirements:

• Fluent Welsh Speaker
• Ability to follow instructions and processes.
• Resilience and the ability to work in a fast paced, high pressured team environment.
• Evidence of your DBS application Number and cleared DBS certificate.
• Verified RTW documentation.

Working at Serco, you'll have a can-do attitude with a genuine passion for excellent customer service and enjoy helping people. And with us, you're not just another employee. You're an individual, and this is how you'll be treated. With your dedicated management team with you every step of your career.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.""

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)