81 Hospitality jobs in Petersfield
Hospitality Events Coordinator
PO5 3LG Portsmouth, South East
£26000 Annually
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Posted 19 days ago
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Job Description
Our client, a prestigious hotel and events venue located in **Portsmouth, Hampshire, UK**, is seeking a dedicated and organised Hospitality Events Coordinator to join their expanding team. This role demands a meticulous individual with excellent communication skills and a passion for delivering exceptional guest experiences. You will be instrumental in the planning, execution, and management of a diverse range of events, from corporate functions and weddings to private parties and conferences, ensuring seamless delivery and client satisfaction.
Responsibilities:
Qualifications:
This role offers a competitive salary, opportunities for professional development, and the chance to be part of a dynamic hospitality environment. If you are passionate about events and thrive in a fast-paced setting, we want to hear from you.
Responsibilities:
- Serve as the primary point of contact for clients from initial enquiry through to post-event follow-up.
- Coordinate all aspects of event planning, including venue setup, catering arrangements, AV requirements, and entertainment.
- Develop detailed event proposals, timelines, and budgets, ensuring profitability and client satisfaction.
- Liaise with internal departments, including catering, banqueting, and operations, to ensure smooth event execution.
- Conduct site visits with prospective clients, showcasing venue facilities and capabilities.
- Manage event calendars, bookings, and room allocations effectively.
- Oversee event execution on the day, troubleshooting any issues that may arise and ensuring all details are managed efficiently.
- Build and maintain strong relationships with suppliers, contractors, and external agencies.
- Gather client feedback post-event to identify areas for improvement and enhance service delivery.
- Assist in developing and implementing marketing initiatives to promote event services.
- Maintain accurate records of client interactions, event details, and financial transactions.
- Ensure compliance with health, safety, and hygiene regulations within event spaces.
Qualifications:
- Proven experience in event coordination, hospitality, or a related customer-facing role.
- Strong understanding of event planning processes and venue operations.
- Excellent organisational and time-management skills, with the ability to manage multiple projects simultaneously.
- Exceptional communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office Suite and experience with event management software is advantageous.
- Ability to remain calm and effective under pressure, with strong problem-solving capabilities.
- A proactive and flexible approach, willing to work evenings and weekends as required.
- A passion for delivering outstanding customer service and creating memorable experiences.
- Team player with a positive attitude and a commitment to excellence.
- Knowledge of catering and beverage service standards.
This role offers a competitive salary, opportunities for professional development, and the chance to be part of a dynamic hospitality environment. If you are passionate about events and thrive in a fast-paced setting, we want to hear from you.
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0
Events & Hospitality Coordinator
SO14 0AA Southampton, South East
£25000 Annually
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Posted 19 days ago
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Job Description
Our client, a dynamic player in the hospitality sector, is seeking a proactive and organised Events & Hospitality Coordinator to join their team based in Southampton, Hampshire, UK . This role involves supporting the planning, execution, and delivery of a variety of events, from corporate functions to private celebrations, ensuring seamless experiences for clients and guests. You will work closely with the events team, suppliers, and venue staff to coordinate all aspects of event logistics. Responsibilities include managing event bookings, preparing proposals and contracts, liaising with clients to understand their needs and preferences, and coordinating with catering, AV, and entertainment providers. You will assist in the development of event timelines, manage event budgets, and ensure all activities adhere to health and safety standards. On-site event support, including guest reception and troubleshooting any issues that arise during events, will be a key part of the role. The ideal candidate will have a passion for hospitality and events, excellent organisational skills, and the ability to multitask effectively in a fast-paced environment. Strong communication and interpersonal skills are crucial for building relationships with clients and suppliers. A flexible approach to working hours, including evenings and weekends as required by event schedules, is necessary. This is an excellent opportunity for someone looking to grow their career in event management and hospitality.
Qualifications:
Qualifications:
- Experience in event planning, coordination, or a related role within the hospitality industry.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work effectively under pressure.
- Customer-focused with a commitment to delivering high-quality service.
- Flexibility to work non-standard hours, including evenings and weekends, as required by events.
- A degree or diploma in Hospitality Management, Event Management, or a related field is advantageous.
- Knowledge of event management software is a plus.
This advertiser has chosen not to accept applicants from your region.
1
Remote Hospitality Operations Manager
PO1 2LA Portsmouth, South East
£50000 Annually
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Posted today
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Job Description
Our client is seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee and enhance the operational efficiency of their diverse hospitality ventures. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for setting standards, implementing best practices, and ensuring exceptional guest experiences across multiple properties, without being physically present at each location. This role demands strong leadership, strategic thinking, and excellent communication skills to effectively manage remote teams and operations.
Key Responsibilities:
Qualifications and Experience:
Key Responsibilities:
- Develop and implement operational strategies to improve service quality, guest satisfaction, and profitability.
- Establish and maintain high standards for service delivery, cleanliness, and overall guest experience.
- Oversee the remote management of property operations, including front desk, housekeeping, food & beverage, and maintenance.
- Develop and manage operational budgets, ensuring cost control and financial performance.
- Implement and monitor key performance indicators (KPIs) across all operational areas.
- Recruit, train, and manage remote operational staff, fostering a culture of excellence and continuous improvement.
- Utilize technology and communication platforms to effectively supervise and engage with on-site teams.
- Conduct virtual site inspections and performance reviews to ensure adherence to standards.
- Develop and execute marketing and sales strategies in collaboration with the marketing team.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Manage supplier relationships and negotiate contracts for operational supplies and services.
- Analyze operational data to identify trends, challenges, and opportunities for improvement.
- Develop contingency plans to address potential operational disruptions.
- Stay abreast of industry trends and best practices in hospitality management.
- Serve as a key liaison between remote teams and senior management.
Qualifications and Experience:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with a proven track record of success.
- Demonstrated ability to manage multiple properties or diverse operational units remotely.
- Strong understanding of hotel/restaurant operations, including revenue management, F&B, and guest services.
- Excellent leadership, team-building, and motivational skills.
- Proficiency in using hotel management software (PMS), POS systems, and virtual collaboration tools.
- Exceptional communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
- Experience in financial management, budgeting, and P&L responsibility.
- Ability to work autonomously and manage time effectively in a remote environment.
- Knowledge of relevant health and safety regulations is essential.
- Passion for delivering outstanding guest experiences.
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2
Remote Hospitality Operations Coordinator
SO14 0AA Southampton, South East
£35000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a highly organized and proactive Remote Hospitality Operations Coordinator to support their expanding portfolio of unique travel and hospitality experiences. This is a fully remote position, offering flexibility and the opportunity to manage operational aspects from anywhere. You will play a crucial role in ensuring seamless guest experiences and efficient backend operations for our diverse range of properties and services. The ideal candidate will have a background in hospitality management or a related field, possess exceptional organizational skills, and thrive in a fast-paced, client-focused remote environment. You must be adept at using various digital communication and management tools to coordinate effectively. Responsibilities include:
- Coordinating daily operations for various hospitality venues and services, ensuring smooth execution and guest satisfaction.
- Managing reservation systems, scheduling, and staff allocation remotely.
- Communicating effectively with guests, providing information, addressing inquiries, and resolving issues in a timely and professional manner.
- Liaising with on-site teams, vendors, and suppliers to ensure service delivery standards are met.
- Overseeing inventory management and procurement processes for supplies and amenities.
- Developing and implementing operational procedures to enhance efficiency and guest experience.
- Maintaining accurate operational records and generating performance reports.
- Assisting with the onboarding and training of new remote and on-site staff.
- Proactively identifying potential operational challenges and implementing preventative measures.
- Contributing to the continuous improvement of hospitality services and operational strategies.
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3
Remote Hospitality Operations Lead
SO14 0AA Southampton, South East
£45000 Annually
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Posted 2 days ago
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Job Description
Our client, a rapidly expanding hospitality group, is seeking an experienced and innovative Remote Hospitality Operations Lead to manage and enhance guest experiences and operational efficiency across their diverse portfolio. This is a unique, fully remote opportunity for a seasoned professional to drive excellence in service delivery, staff training, and operational strategy, all managed from your home office. You will be responsible for developing and implementing best practices, ensuring high standards of service, managing budgets, and leveraging technology to optimize operations. The ideal candidate will have a deep understanding of the hospitality industry, exceptional leadership capabilities, and a passion for delivering outstanding guest satisfaction. This role requires a strategic thinker with excellent communication and problem-solving skills, capable of inspiring and guiding teams from a distance.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing operational strategies to enhance guest satisfaction, service quality, and revenue generation.
- Creating and overseeing the execution of service standards and best practices across all hospitality venues.
- Managing and motivating remote teams, including providing guidance on performance, training, and development.
- Conducting remote performance reviews and audits of operations, identifying areas for improvement and implementing corrective actions.
- Overseeing budget management for assigned operational areas, including cost control and resource optimization.
- Developing and delivering training programs for staff on service excellence, operational procedures, and brand standards.
- Collaborating with marketing and sales teams to develop and execute strategies that drive customer engagement and loyalty.
- Analyzing operational data and guest feedback to identify trends and opportunities for improvement.
- Ensuring compliance with health, safety, and hygiene regulations across all operations.
- Managing relationships with key suppliers and vendors, negotiating favourable terms and ensuring timely delivery of goods and services.
- Utilizing technology and digital platforms to streamline operations, enhance communication, and improve guest experiences.
- Staying abreast of industry trends and innovations to maintain a competitive edge.
- Reporting on operational performance, key metrics, and strategic initiatives to senior management.
This advertiser has chosen not to accept applicants from your region.
4
Senior Operations Manager - Hospitality
SO14 1AA Southampton, South East
£45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a distinguished leader in the Hospitality & Tourism industry, is seeking a highly motivated and experienced Senior Operations Manager to oversee their strategic operations. This is a unique, fully remote opportunity where you will drive operational excellence, enhance guest experiences, and ensure the smooth running of various hospitality services from a home-based setting. You will be instrumental in setting operational standards, managing teams remotely, and optimising efficiency across the board. Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a strong understanding of operational principles. A minimum of 5-7 years of progressive experience in operations management within the hospitality sector is required, with a proven track record of success. Experience in managing diverse teams and operational functions is essential. Strong leadership, problem-solving, and decision-making skills are paramount for this remote role. Excellent communication and interpersonal abilities are crucial for engaging with remote teams and stakeholders. A deep understanding of financial management, budgeting, and cost control within the hospitality context is necessary. Familiarity with hotel management software and operational technology is advantageous. You must be a self-starter, highly organised, and capable of managing complex operations remotely. This role is fully remote, allowing you to work from home, with key coordination and reporting functions related to operations in Southampton, Hampshire, UK . If you are a seasoned hospitality professional looking for a challenging remote leadership role, we encourage you to apply.
- Developing and implementing operational strategies to enhance service quality, efficiency, and profitability.
- Overseeing day-to-day operations, ensuring adherence to company standards and procedures.
- Managing and leading remote teams, providing guidance, support, and performance feedback.
- Implementing and monitoring key performance indicators (KPIs) for all operational areas.
- Managing budgets, controlling costs, and identifying opportunities for operational savings.
- Ensuring compliance with health, safety, and hygiene regulations.
- Developing and executing training programs for operational staff to foster continuous improvement.
- Collaborating with department heads (e.g., F&B, Events, Front Office) to ensure seamless service delivery.
- Handling escalated guest complaints and resolving issues to ensure customer satisfaction.
- Identifying and implementing new technologies and processes to improve operational efficiency.
- Conducting regular operational reviews and generating performance reports for senior management.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a strong understanding of operational principles. A minimum of 5-7 years of progressive experience in operations management within the hospitality sector is required, with a proven track record of success. Experience in managing diverse teams and operational functions is essential. Strong leadership, problem-solving, and decision-making skills are paramount for this remote role. Excellent communication and interpersonal abilities are crucial for engaging with remote teams and stakeholders. A deep understanding of financial management, budgeting, and cost control within the hospitality context is necessary. Familiarity with hotel management software and operational technology is advantageous. You must be a self-starter, highly organised, and capable of managing complex operations remotely. This role is fully remote, allowing you to work from home, with key coordination and reporting functions related to operations in Southampton, Hampshire, UK . If you are a seasoned hospitality professional looking for a challenging remote leadership role, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
PO1 3AH Portsmouth, South East
£55000 annum (plus
WhatJobs
Posted 3 days ago
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Job Description
Our client, a distinguished and highly regarded hospitality group known for its exceptional service and premium guest experiences, is seeking an experienced Senior Hospitality Operations Manager. This critical leadership role is based in the scenic coastal city of Portsmouth, Hampshire, UK . You will be responsible for overseeing the efficient and profitable operation of multiple hospitality venues within the group, ensuring the delivery of consistently outstanding guest satisfaction. Your duties will encompass managing day-to-day operations, including front-of-house, back-of-house, and F&B departments. You will lead, train, and mentor operational teams, fostering a culture of excellence, teamwork, and continuous improvement. Developing and implementing operational strategies to enhance guest experience, maximise revenue, and control costs will be a key focus. Financial management, including budget creation, P&L analysis, and inventory control, is essential. You will ensure compliance with all health, safety, and licensing regulations, maintaining the highest standards of operational integrity. Stakeholder management, including liaising with owners, investors, and external partners, will be a regular part of your responsibilities. You will also be involved in performance monitoring, implementing new operational procedures, and driving innovation to stay ahead in the competitive hospitality market. The ideal candidate will possess a deep understanding of all aspects of hospitality operations, from service standards to financial management. Proven leadership skills, exceptional problem-solving abilities, and a strong commitment to guest satisfaction are paramount. You should have a strategic mindset, coupled with the ability to execute effectively on the ground. Experience in multi-site management within the hospitality sector is highly desirable. Excellent communication and interpersonal skills are essential for effective team leadership and stakeholder engagement. This role requires a hands-on approach and a passion for delivering world-class hospitality.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior or multi-site operational role.
- Proven track record in managing P&L, budgets, and inventory for multiple hospitality venues.
- Extensive knowledge of food and beverage operations, front office management, and service excellence.
- Strong leadership, team-building, and coaching skills.
- Excellent understanding of health, safety, and regulatory compliance in the hospitality industry.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to analyse data and make informed operational decisions.
- A passion for delivering exceptional guest experiences.
- Must be available to work flexible hours, including evenings and weekends, and be based in or able to commute to Portsmouth, Hampshire, UK .
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6
Remote Hospitality Operations Coordinator
SO14 1AA Southampton, South East
£30000 Annually
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Posted 5 days ago
Job Viewed
Job Description
Our client, a prominent hospitality group, is seeking a highly organised and detail-oriented Remote Hospitality Operations Coordinator. This is a fully remote position, allowing you to contribute to our success from anywhere. You will play a crucial role in supporting the operational efficiency of our various establishments by coordinating key administrative and logistical functions. The ideal candidate will have a strong background in hospitality operations, excellent communication skills, and a proactive approach to problem-solving. You will be responsible for managing schedules, coordinating vendor relationships, assisting with inventory management, and ensuring smooth communication flow across departments. Key responsibilities include:
- Coordinating staff schedules and managing shift changes to ensure adequate coverage across all departments.
- Assisting with the procurement of supplies and managing inventory levels for food, beverages, and operational necessities.
- Liaising with vendors and suppliers to negotiate contracts, track deliveries, and resolve any issues.
- Providing administrative support to management, including preparing reports, presentations, and correspondence.
- Ensuring compliance with health, safety, and hygiene standards through remote monitoring and process implementation.
- Managing booking systems and reservation platforms, ensuring accuracy and efficiency.
- Assisting in the development and implementation of operational policies and procedures.
- Coordinating event logistics and client requirements for special functions.
- Acting as a central point of communication between various operational teams and management.
- Troubleshooting and resolving operational challenges as they arise, escalating when necessary.
- Utilising hospitality management software and digital tools to streamline operations.
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7
Senior Operations Manager - Hospitality
PO1 3BE Portsmouth, South East
£50000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking an experienced Senior Operations Manager to oversee and optimize their diverse hospitality ventures. This role is fully remote, allowing for strategic management and oversight of operations without the need for constant on-site presence, though occasional travel to venues may be required. You will be responsible for ensuring the highest standards of service, operational efficiency, and profitability across various establishments. This position demands a leader with a deep understanding of the hospitality industry, excellent strategic planning skills, and a proven ability to drive performance.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to enhance service quality, guest satisfaction, and profitability across multiple hospitality venues.
- Oversee daily operations, including front-of-house, back-of-house, and F&B, ensuring seamless execution and adherence to brand standards.
- Monitor financial performance, including budgeting, P&L analysis, and cost control measures, identifying opportunities for revenue enhancement.
- Develop and maintain operational policies and procedures that promote efficiency and consistency.
- Lead and mentor site-level management teams, fostering a positive and high-performing work environment.
- Ensure compliance with all health, safety, food hygiene, and licensing regulations.
- Conduct regular performance reviews of venues and management teams, providing constructive feedback and support.
- Oversee procurement and inventory management to optimize costs and ensure quality.
- Manage relationships with key stakeholders, suppliers, and external partners.
- Drive initiatives for continuous improvement in operational standards and guest experience.
- Analyze market trends and competitor activities to identify opportunities and threats.
- Support the development and implementation of new hospitality concepts or expansions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 8 years of progressive experience in hospitality operations management, with a significant portion in multi-unit or large-scale operations.
- Proven track record of successfully managing and improving the financial performance of hospitality businesses.
- In-depth knowledge of hotel operations, food and beverage management, and customer service excellence.
- Strong strategic thinking, planning, and problem-solving skills.
- Excellent leadership, communication, and interpersonal abilities.
- Proficiency in hospitality management software, POS systems, and financial analysis tools.
- Ability to manage multiple priorities and make sound decisions in a remote capacity.
- A thorough understanding of health, safety, and regulatory requirements in the hospitality sector.
- Flexibility to travel as needed to various locations.
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8
Senior Hospitality Operations Manager
PO1 1AA Portsmouth, South East
£65000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking an experienced and highly motivated Senior Hospitality Operations Manager to join their dynamic team. This pivotal role is entirely remote, offering a unique opportunity to shape and oversee hospitality operations from anywhere in the UK. You will be responsible for developing and implementing strategic plans to enhance guest experiences, optimize operational efficiency, and drive revenue growth across various hospitality establishments. This includes setting service standards, managing budgets, and ensuring compliance with all relevant regulations. The ideal candidate will have a proven track record in a senior management position within the hospitality sector, demonstrating exceptional leadership and problem-solving skills.
Key Responsibilities:
Qualifications:
This is an exciting chance to make a significant impact in the hospitality industry while enjoying the flexibility of a remote role based in or working from **Portsmouth, Hampshire, UK**. Join us and lead the future of hospitality operations.
Key Responsibilities:
- Develop and execute strategic operational plans for a portfolio of hospitality businesses.
- Set high standards for guest service and ensure consistent delivery across all touchpoints.
- Manage departmental budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, mentor, and develop a remote team of operational staff and managers.
- Conduct regular performance reviews and provide constructive feedback.
- Oversee the implementation of new technologies and operational procedures.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with marketing and sales teams to develop promotional strategies.
- Analyze operational data and prepare detailed reports for senior management.
- Foster a culture of continuous improvement and innovation.
Qualifications:
- Minimum of 7 years of experience in hospitality management, with at least 3 years in a senior leadership role.
- Proven ability to manage budgets and P&Ls effectively.
- Strong understanding of hospitality operations, F&B, and front-of-house management.
- Excellent communication, interpersonal, and leadership skills.
- Demonstrated experience in managing remote teams.
- Proficiency in hospitality management software and MS Office Suite.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
- Ability to thrive in a fast-paced, remote work environment.
- Strategic thinker with a passion for delivering exceptional guest experiences.
This is an exciting chance to make a significant impact in the hospitality industry while enjoying the flexibility of a remote role based in or working from **Portsmouth, Hampshire, UK**. Join us and lead the future of hospitality operations.
This advertiser has chosen not to accept applicants from your region.
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