676 Hospitality jobs in Ramsey

• Manage and coordinate daily operations across various departments, including food and beverage, accommodation, and event services.
• Develop and implement operational policies and procedures to ensure efficiency, safety, and compliance with hospitality standards.
• Oversee staffing, scheduling, training, and performance management of front-line teams.
• Manage budgets, control costs, and optimize revenue streams to achieve financial targets.
• Ensure exceptional customer service is delivered consistently, handling guest feedback and resolving issues promptly.
• Maintain high standards of cleanliness, hygiene, and presentation throughout the establishment.
• Source and manage relationships with suppliers, ensuring quality and cost-effectiveness.
• Plan and execute events, conferences, and other special functions.
• Conduct regular inspections and audits to ensure operational standards are met.
• Collaborate with senior management on strategic planning and business development initiatives.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a management role within the hospitality industry.
• Proven experience in managing teams and operations in hotels, restaurants, or similar establishments.
• Strong knowledge of F&B operations, event management, and front-of-house services.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in financial management, budgeting, and cost control.
• Ability to work under pressure and handle challenging situations with professionalism.
• A passion for delivering outstanding guest experiences.
• Flexibility to work varying shifts, including evenings and weekends, as required by the business.

• Manage and direct all daily operational activities within the hospitality venue.
• Lead, train, and motivate a team of hospitality staff, including front desk, food & beverage, and housekeeping departments.
• Ensure the highest standards of guest service are consistently met and exceeded.
• Oversee budgeting, financial performance, and cost control measures for all operational areas.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, licensing, and hygiene regulations.
• Manage inventory, supplies, and vendor relationships to ensure optimal stock levels and cost-effectiveness.
• Handle guest inquiries, complaints, and feedback promptly and professionally.
• Conduct regular staff performance reviews and identify training needs.
• Collaborate with marketing and sales teams to develop promotional strategies and drive business growth.
• Maintain the overall presentation and ambiance of the establishment.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a senior management role within the hospitality industry.
• Proven track record of successfully managing diverse hospitality operations.
• Strong understanding of hospitality best practices, service standards, and customer relationship management.
• Excellent leadership, team management, and motivational skills.
• Exceptional communication, interpersonal, and problem-solving abilities.
• Proficiency in hospitality management software and systems.
• Strong financial acumen and experience with budgeting and cost control.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Manage and coordinate all hotel operational departments to ensure smooth daily functioning.
• Set and maintain high standards of guest service and satisfaction.
• Develop and implement operational plans and procedures to enhance efficiency.
• Manage departmental budgets, control costs, and optimize profitability.
• Recruit, train, mentor, and manage hotel staff.
• Oversee inventory management and procurement for operational supplies.
• Ensure compliance with all health, safety, security, and licensing regulations.
• Handle guest feedback and resolve complaints promptly and professionally.
• Collaborate with sales and marketing teams to drive business and achieve revenue targets.

• Proven experience as a Hotel Operations Manager or in a similar senior management role within the hospitality industry.
• Strong understanding of hotel operations, including F&B, Rooms Division, and event management.
• Excellent leadership, interpersonal, and communication skills.
• Demonstrated ability in budget management, financial planning, and cost control.
• Knowledge of hotel management software and systems.
• Commitment to delivering exceptional customer service.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Relevant degree or diploma in Hospitality Management or a related field is advantageous.

• Oversee daily operations across various hospitality departments (e.g., F&B, Front Desk, Events).
• Manage and mentor a team of hospitality staff, ensuring high performance.
• Develop and implement operational policies and service standards.
• Manage departmental budgets, control costs, and optimize resource allocation.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle guest inquiries, feedback, and complaints effectively.
• Drive initiatives to enhance guest satisfaction and loyalty.
• Manage inventory, supplies, and vendor relationships.
• Collaborate with marketing and sales teams on promotional activities.
• Conduct staff training and performance reviews.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in hospitality management, with a focus on operations.
• Proven experience in managing diverse teams and multiple departments.
• Strong knowledge of food and beverage, front office, and event management.
• Excellent leadership, communication, and customer service skills.
• Experience with budgeting, cost control, and P&L management.
• Proficiency in hospitality management software.

• Developing and executing strategic plans to enhance service delivery and guest satisfaction in a remote setting.
• Managing the operational budget, ensuring cost-effectiveness and profitability.
• Overseeing quality assurance processes and implementing best practices for service excellence.
• Leading, motivating, and developing a remote team of operational staff.
• Building and maintaining strong relationships with clients and stakeholders.
• Identifying and implementing technological solutions to improve operational efficiency.
• Monitoring industry trends and competitor activities to maintain a competitive edge.
• Ensuring all operations adhere to relevant health, safety, and regulatory standards.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role.
• Demonstrated success in managing remote teams and operations.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in hospitality management software and tools.
• Ability to think strategically and execute tactically in a fast-paced environment.

• Overseeing day-to-day operations of hospitality venues from a remote capacity.
• Developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction.
• Monitoring financial performance, including revenue, costs, and profitability, and implementing strategies for improvement.
• Ensuring adherence to quality standards, health, safety, and sanitation regulations.
• Providing remote support and guidance to on-site General Managers and department heads.
• Recruiting, training, and developing high-performing teams.
• Managing inventory, procurement, and vendor relationships.
• Implementing customer service initiatives and monitoring guest feedback.
• Driving sales and marketing efforts to maximize revenue.
• Conducting virtual audits and performance reviews of operational sites.

• Overseeing all daily hotel operations, ensuring seamless service delivery.
• Managing departmental budgets, controlling costs, and maximizing profitability.
• Leading, training, and motivating a high-performing team.
• Ensuring exceptional guest service standards are met and exceeded.
• Implementing and monitoring operational policies and procedures.
• Managing inventory, procurement, and vendor relationships.
• Developing and executing strategies for revenue enhancement and cost control.
• Ensuring compliance with health, safety, and hygiene regulations.
• Handling guest feedback and resolving issues promptly and effectively.

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Variable shifts

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
li>Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Hospitality Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0608/C80301/52753923/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

• Oversee all aspects of event planning, execution, and management, from initial client brief to post-event analysis.
• Develop and manage event budgets, ensuring profitability and cost control.
• Cultivate strong relationships with clients, understanding their needs and exceeding expectations.
• Liaise with vendors, suppliers, and internal departments (catering, AV, operations) to ensure seamless event delivery.
• Create detailed event plans, timelines, and floor plans.
• Manage on-site event operations, ensuring smooth execution and addressing any issues promptly.
• Develop and implement marketing and promotional strategies for events.
• Lead and mentor the events team, fostering a culture of excellence.
• Stay updated on industry trends, best practices, and innovative event solutions.
• Ensure compliance with all health, safety, and licensing regulations.
• Conduct post-event debriefs and gather client feedback for continuous improvement.
• Manage contracts and negotiate terms with clients and suppliers.

• Proven experience (5+ years) as an Event Manager, preferably within luxury hotels or high-end event venues.
• Demonstrated success in planning and executing a variety of events, including corporate functions, weddings, and conferences.
• Exceptional organizational, time management, and multitasking skills.
• Strong leadership and team management abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in event management software and Microsoft Office Suite.
• A deep understanding of the hospitality and luxury market.
• Creative flair and the ability to conceptualize unique event themes and experiences.
• Ability to work under pressure and meet demanding deadlines.
• Flexibility to work evenings, weekends, and public holidays as required by the events schedule.
• A degree in Hospitality Management, Event Management, or a related field is highly desirable.