946 Hospitality jobs in Ripon

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

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• Oversee daily hotel operations, ensuring efficiency and adherence to brand standards.
• Manage and lead various departments, including Front Office, Food & Beverage, Housekeeping, and Events.
• Develop and implement operational strategies to enhance guest satisfaction and maximize profitability.
• Manage departmental budgets, control operational costs, and monitor key performance indicators (KPIs).
• Recruit, train, mentor, and manage performance of all operational staff.
• Ensure the highest standards of customer service are maintained at all times.
• Handle guest inquiries, feedback, and complaints promptly and professionally.
• Implement and maintain health, safety, and hygiene standards across all departments.
• Collaborate with Sales and Marketing teams to drive revenue and occupancy.
• Conduct regular inspections and operational audits to ensure quality and compliance.

• Proven experience in a senior operational management role within the hospitality industry (e.g., Hotel Manager, Operations Manager, F&B Director).
• Strong understanding of all hotel operational departments and their interdependencies.
• Excellent leadership, team management, and interpersonal skills.
• Demonstrated financial acumen, including budget management and P&L responsibility.
• Exceptional customer service and problem-solving abilities.
• Proficiency in hotel management systems (PMS) and MS Office Suite.
• A degree in Hospitality Management or a related field is advantageous.
• Ability to work flexible hours, including evenings and weekends, as required by the business.

• Oversee and manage daily operations across multiple hospitality venues/services.
• Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
• Manage budgets, control costs, and ensure profitability targets are met.
• Lead, motivate, and manage a remote team of operational staff and managers.
• Ensure high standards of customer service and guest experience.
• Oversee staffing, recruitment, training, and performance management.
• Ensure compliance with health, safety, hygiene, and licensing regulations.
• Analyze operational data and identify areas for improvement.
• Implement solutions to enhance service delivery and operational effectiveness.
• Collaborate with marketing and sales teams to support business objectives.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of experience in hospitality operations management, with at least 3 years in a senior leadership role.
• Proven experience managing multiple locations or diverse operational units.
• Strong understanding of the hospitality and tourism industry.
• Excellent leadership, team management, and interpersonal skills.
• Demonstrated ability to manage budgets and control costs effectively.
• Exceptional problem-solving and decision-making skills.
• Proficiency in using operational management software and tools.
• Strong communication and presentation skills.
• Ability to work independently and lead a remote team effectively.

• Develop and implement operational plans to enhance guest satisfaction and service quality.
• Manage and lead remote hospitality teams, providing coaching and performance feedback.
• Oversee daily operations, ensuring efficiency and adherence to standards.
• Monitor operational performance using KPIs and implement improvement initiatives.
• Manage operational budgets and control costs effectively.
• Ensure compliance with health, safety, and hygiene regulations.
• Implement strategies to enhance guest experience and build loyalty.
• Utilise technology to streamline operations and improve service delivery.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality operations management.
• Proven track record of delivering exceptional guest experiences.
• Strong understanding of hospitality industry trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using hospitality management software and remote collaboration tools.
• Strong analytical and problem-solving abilities.
• Ability to manage budgets and drive operational efficiency.

• Oversee daily operational activities of multiple hospitality locations from a remote standpoint.
• Develop, implement, and monitor operational policies and procedures to ensure consistency and quality.
• Manage operational budgets, forecasting expenses, and identifying cost-saving opportunities.
• Analyze operational performance data, identify trends, and implement strategies for improvement.
• Ensure compliance with all health, safety, hygiene, and licensing regulations.
• Provide remote leadership, guidance, and support to on-site hospitality teams.
• Drive initiatives to enhance guest satisfaction, service quality, and operational efficiency.
• Manage inventory, procurement, and vendor relationships where applicable.
• Develop and implement staff training programs to ensure high service standards.
• Collaborate with marketing and sales teams to align operations with business goals.
• Conduct virtual site inspections and performance reviews of remote teams and facilities.

• Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hospitality operations management, with a proven track record in a supervisory or managerial role.
• Demonstrated experience managing remote teams and operations is highly desirable.
• Strong understanding of hotel, restaurant, or event management operations.
• Proficiency in hospitality management software and virtual collaboration tools.
• Excellent financial acumen, budgeting, and cost control skills.
• Exceptional leadership, communication, and problem-solving abilities.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
• Strong understanding of health and safety standards within the hospitality sector.