1118 Hospitality jobs in Risca

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: 
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

• Pay rate: 
• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

Join Our Team as a Restaurant General Manager!

Welcome to KFC — Home of the Real Ones!

Since 1939, we’ve been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and the joy of being ourselves while serving up our iconic finger-lickin’ good chicken.

At KFC, ambition flourishes, careers take flight, and potential knows no bounds. Our doors are open, ready to take you anywhere you want to go. If you join our team, we ask just one thing: Be yourself. Because that’s what makes us, us!

Excited? Let’s dive into the details!

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.

• Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
• Smash the Targets: Own your KPIs and inspire the team to deliver every shift, every day.
• Keep It Tight: Stay on top of the admin — rosters, stock, reporting — ensuring everything runs smoothly behind the scenes.
• Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that truly resonate.

• You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
• You Get People: You build strong teams, handle tough conversations, and foster a culture where everyone feels valued.
• You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.

At KFC, we don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us brings something special to the mix, and we encourage you to share your perspective.

We welcome everyone, regardless of background or future aspirations. We’ll support you because you’re one of us, not just an employee. We invest in your potential and give you the freedom to be yourself, wherever you are on your journey.

We offer benefits that make your life a little easier because we understand the juggle is real:

• Competitive pay rate
• Quarterly BONUS that rewards your hustle
• Extra holiday — more time to recharge
• Life assurance — we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Whoever you are and wherever you’re from, KFC is a place where you can bring your true self to work. We promise equal opportunities for everyone who applies, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We actively encourage applications from underrepresented groups in all industries.

If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.

If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.

#Unitedbythebucket

• Plan, manage, and execute a variety of events from start to finish.
• Develop event proposals, budgets, and timelines in collaboration with clients.
• Liaise with clients to understand their needs and ensure event success.
• Manage all logistical aspects of events, including venue setup, catering, and AV requirements.
• Coordinate with internal departments and external suppliers/vendors.
• Oversee event staff and ensure high standards of service delivery.
• Manage event budgets and ensure profitability.
• Conduct post-event analysis and gather client feedback for continuous improvement.
• Stay current with industry trends and best practices in event management.

• Proven experience in event management, preferably within the hospitality sector.
• Strong understanding of event planning, logistics, and execution.
• Excellent organisational, time management, and problem-solving skills.
• Proficiency in event management software and tools.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work under pressure and manage multiple events simultaneously.
• Creative thinker with a passion for delivering unique event experiences.
• Flexibility to work varied hours, including evenings and weekends, as required by event schedules.

• Oversee all aspects of daily operations for the hospitality establishment.
• Manage and motivate a team of staff across various departments.
• Ensure the highest standards of customer service and guest satisfaction.
• Develop and implement operational policies and procedures.
• Manage budgets, control costs, and monitor financial performance.
• Ensure compliance with all health, safety, and licensing regulations.
• Handle customer feedback and resolve complaints effectively.
• Plan and manage events, ensuring seamless execution.
• Train and develop staff to enhance service quality and team performance.
• Contribute to marketing and business development initiatives.

• Significant experience in hospitality management, with a proven track record of success.
• Strong leadership, team management, and communication skills.
• In-depth knowledge of hospitality operations, including F&B and front-of-house.
• Experience in event management is a plus.
• Proficiency in hospitality management software and POS systems.
• Excellent problem-solving and decision-making abilities.
• Ability to work under pressure and manage multiple priorities.
• Relevant qualifications in Hospitality Management or Business Administration.

• Proven experience as an Event Coordinator or in a similar role within hospitality or event management.
• Strong understanding of event planning, logistics, and execution.
• Excellent organizational and time-management skills.
• Proficiency in event management software and Microsoft Office Suite.
• Strong communication and interpersonal skills, with the ability to build client relationships.
• Ability to manage budgets and negotiate with vendors.
• Knowledge of food and beverage service standards is beneficial.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A degree or diploma in Hospitality Management, Tourism, Marketing, or a related field is preferred.

• Oversee daily operations of hospitality venues, ensuring smooth and efficient service delivery.
• Lead, train, and manage a team of hospitality staff, including supervisors and front-line employees.
• Develop and implement operational procedures and standards to enhance guest satisfaction.
• Manage budgets, control operational costs, and optimize resource allocation.
• Ensure compliance with all health, safety, and hygiene regulations.
• Monitor inventory levels and manage procurement of supplies.
• Handle guest feedback and resolve any operational issues promptly and professionally.
• Collaborate with marketing and sales teams to support promotional activities and events.
• Analyze operational performance data to identify areas for improvement and implement corrective actions.
• Maintain relationships with vendors and suppliers.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hospitality operations, with at least 3 years in a management or supervisory role.
• Proven track record of success in managing hotel, restaurant, or event operations.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen and experience in budget management.
• Knowledge of food and beverage operations, event planning, and guest services.
• Proficiency in hospitality management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for customer service and delivering memorable experiences.

• Oversee the day-to-day operations of multiple hospitality venues and services remotely.
• Develop and implement operational strategies to enhance efficiency and profitability.
• Manage budgets, control costs, and ensure financial targets are met.
• Set performance standards and monitor key operational metrics.
• Lead and motivate remote and on-site operational teams, fostering a positive work environment.
• Ensure consistent delivery of high-quality service and guest experiences.
• Develop and implement standard operating procedures (SOPs).
• Manage supplier relationships and procurement processes.
• Conduct remote site assessments and provide actionable feedback.
• Implement customer feedback mechanisms and drive service improvements.
• Ensure compliance with health, safety, and licensing regulations.
• Stay updated on industry trends and best practices in hospitality management.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 6 years of progressive experience in hospitality management, with a proven track record of success.
• Demonstrated experience in managing diverse operational functions within the hospitality industry.
• Strong understanding of financial management, budgeting, and cost control.
• Excellent leadership, communication, and interpersonal skills, with the ability to manage teams remotely.
• Proficiency in hospitality management software and online platforms.
• Exceptional problem-solving abilities and a customer-centric approach.
• Ability to work independently and manage multiple priorities effectively in a remote work environment.
• A passion for delivering outstanding guest experiences.

• Develop and execute comprehensive revenue management strategies to drive occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
• Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to identify opportunities and mitigate risks.
• Implement dynamic pricing strategies based on real-time market conditions, events, and historical data.
• Collaborate with sales, marketing, and operations teams to align revenue goals with overall business objectives.
• Manage and maintain rate strategies across all distribution channels, including online travel agencies (OTAs), Global Distribution Systems (GDS), and direct bookings.
• Utilize advanced analytics tools and reporting to track performance, identify key performance indicators (KPIs), and provide actionable insights.
• Prepare regular reports and presentations for senior management, detailing revenue performance, strategic initiatives, and future outlook.
• Stay abreast of industry best practices, emerging technologies, and new revenue-generating opportunities.
• Foster a culture of continuous improvement and innovation within the revenue management function.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. Master's degree or relevant certifications are a plus.
• Minimum of 5 years of progressive experience in revenue management within the hospitality sector, with a proven track record of success.
• Strong analytical and quantitative skills, with proficiency in revenue management software and data analysis tools (e.g., IDeaS, Duetto, Excel, Tableau).
• Excellent understanding of hotel operations, distribution channels, and market dynamics.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to work independently, manage multiple priorities, and deliver results in a remote setting.
• Strategic thinker with a passion for driving profitability and achieving ambitious revenue targets.