What Jobs are available for Hospitality in Rollesby?
Showing 37 Hospitality jobs in Rollesby
Hospitality Manager
Norfolk, Eastern
£30000 Annually
PSR Solutions
Posted 4 days ago
Job Viewed
Job Description
ROLE: HOSPITALITY MANAGER - CARE HOME
SALARY: 30,000 PER ANNUM
LOCATION: WATTON, NORFOLK
HOURS: PERMANENT - DAYS
PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for a luxurious, purpose-built care home.
We're looking for a people-focused, hands-on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You'll oversee dining, housekeeping, activities, and maintenance-ensuring everything runs smoothly and residents feel truly at home.
Key Responsibilities & Duties:
- Lead and inspire teams to deliver 5-star service
- Oversee quality dining, collaborating closely with the chef
- Maintain excellent first impressions and high cleanliness standards
- Organise & deliver engaging resident experiences
- Ensure compliance with health, safety, and employment laws
- Manage budgets and drive service excellence
- Build strong relationships with residents, families and staff to enhance community engagement
Experience:
- Strong hospitality or hotel experience
- Excellent communication and people skills
- Organisational flair and a passion for care
Benefits:
- Comprehensive induction and training programme
- Career progression & development opportunities
- Employee Assistance & Blue Light Card Scheme
- DBS paid for in full
Ready to lead with warmth and professionalism? Apply now or contact Shaheena @ PSR Healthcare for a confidential chat.
(phone number removed)
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0
Events Manager (Hospitality)
NR1 1HE Norwich, Eastern
£30000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a distinguished hospitality and tourism provider, is seeking an accomplished and creative Events Manager to oversee their event operations in Norwich, Norfolk, UK . This role is perfect for a dynamic individual with a proven background in event planning and execution, exceptional organisational skills, and a passion for delivering unforgettable experiences. As the Events Manager, you will be responsible for managing all aspects of event coordination, from initial client consultation and concept development through to post-event evaluation. Your duties will encompass liaising with clients to understand their requirements, developing detailed event proposals, managing budgets, and sourcing and coordinating with vendors and suppliers. You will oversee the logistical planning, including venue setup, catering, entertainment, and staffing, ensuring seamless execution on the day of the event. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. Strong negotiation and problem-solving abilities are essential, as is a meticulous attention to detail. Experience in managing a variety of events, such as corporate functions, weddings, and private parties, would be advantageous. You will work closely with the hotel and venue management teams to ensure all events align with brand standards and deliver exceptional guest satisfaction. A comprehensive understanding of health and safety regulations relevant to event management is mandatory. This role requires a hands-on approach, a proactive attitude, and the ability to thrive under pressure in a fast-paced environment. A minimum of 3 years of experience in event management, preferably within the hospitality or tourism sector, is required. A degree or diploma in Hospitality Management, Event Management, or a related field is preferred. If you are a talented and driven individual with a flair for creativity and a commitment to excellence, we invite you to apply.
Key Responsibilities:
Key Responsibilities:
- Plan, organize, and execute a wide range of events.
- Manage event budgets and ensure profitability.
- Liaise with clients to understand and fulfill event requirements.
- Source and manage vendors, suppliers, and contractors.
- Oversee event logistics, including venue setup and staffing.
- Ensure high standards of customer service and guest satisfaction.
- Develop creative event concepts and proposals.
- Adhere to health and safety regulations for events.
- Conduct post-event analysis and client feedback.
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1
Senior Hospitality Manager
NR3 1PA Norwich, Eastern
£45000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Hospitality Manager to oversee operations at a prestigious venue in Norwich, Norfolk, UK . This role offers a unique opportunity to lead a dedicated team and ensure the delivery of exceptional guest experiences. The successful candidate will be responsible for managing all day-to-day aspects of the hospitality services, including front-of-house operations, food and beverage, events, and customer service. You will develop and implement strategies to enhance service quality, drive revenue growth, and optimize operational efficiency. This will involve creating and maintaining high standards of hygiene and safety across all areas, managing staff rotas, recruitment, and training to foster a motivated and high-performing team.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing operational strategies to achieve business objectives.
- Managing budgets, controlling costs, and identifying opportunities for revenue enhancement.
- Ensuring compliance with all health, safety, and licensing regulations.
- Leading, motivating, and developing the hospitality team.
- Overseeing the planning and execution of events and functions.
- Maintaining strong relationships with suppliers and stakeholders.
- Monitoring customer feedback and implementing service improvements.
- Driving innovation in service delivery and guest engagement.
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2
Senior Hospitality Operations Manager
NR1 1NA Norwich, Eastern
£50000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Senior Hospitality Operations Manager to lead their operations from a fully remote position. This is a unique opportunity to oversee and optimize the operational efficiency and guest experience across multiple establishments, driving profitability and service excellence. As a remote-first leader, you will leverage your exceptional management skills and deep industry knowledge to guide and inspire teams, implement strategic initiatives, and ensure seamless day-to-day operations, all without the need for a physical office presence.
Your responsibilities will include developing and implementing operational strategies, setting performance benchmarks, and monitoring key performance indicators (KPIs) across food and beverage, accommodation, and event services. You will be instrumental in ensuring the highest standards of quality, service, and compliance with health and safety regulations. Financial management, including budget development, cost control, and revenue maximization, will be a key focus. You will lead, motivate, and develop a diverse team of on-site managers and staff through effective virtual communication and leadership. Identifying opportunities for innovation and improvement in operational processes and guest services will be crucial. This role demands strong analytical skills, strategic thinking, and the ability to make informed decisions based on data and market trends. Excellent communication and stakeholder management skills are essential for liaising with senior leadership, external partners, and suppliers. The ideal candidate will have a proven track record of success in senior management roles within the hospitality industry, with a comprehensive understanding of hotel and restaurant operations. This is a challenging yet rewarding role for a seasoned professional looking to make a significant impact within a forward-thinking organisation, all from the comfort of their home office. You will be empowered to drive strategic change and foster a culture of excellence across the portfolio.
Responsibilities:
Your responsibilities will include developing and implementing operational strategies, setting performance benchmarks, and monitoring key performance indicators (KPIs) across food and beverage, accommodation, and event services. You will be instrumental in ensuring the highest standards of quality, service, and compliance with health and safety regulations. Financial management, including budget development, cost control, and revenue maximization, will be a key focus. You will lead, motivate, and develop a diverse team of on-site managers and staff through effective virtual communication and leadership. Identifying opportunities for innovation and improvement in operational processes and guest services will be crucial. This role demands strong analytical skills, strategic thinking, and the ability to make informed decisions based on data and market trends. Excellent communication and stakeholder management skills are essential for liaising with senior leadership, external partners, and suppliers. The ideal candidate will have a proven track record of success in senior management roles within the hospitality industry, with a comprehensive understanding of hotel and restaurant operations. This is a challenging yet rewarding role for a seasoned professional looking to make a significant impact within a forward-thinking organisation, all from the comfort of their home office. You will be empowered to drive strategic change and foster a culture of excellence across the portfolio.
Responsibilities:
- Oversee and manage daily operations across multiple hospitality venues.
- Develop and implement strategic plans to enhance operational efficiency and profitability.
- Set and monitor performance standards and KPIs for all departments.
- Ensure the highest standards of guest service and satisfaction.
- Manage budgets, control costs, and drive revenue growth.
- Lead, mentor, and develop on-site operational teams through effective virtual leadership.
- Ensure compliance with all health, safety, and licensing regulations.
- Identify and implement innovative solutions to improve guest experiences and operational processes.
- Conduct regular performance reviews and operational audits.
- Build and maintain strong relationships with key stakeholders, suppliers, and partners.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Significant experience in senior-level management within the hospitality industry (hotels, restaurants, etc.).
- Proven track record of successfully managing multiple operational sites.
- Strong understanding of financial management, budgeting, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive operational excellence and guest satisfaction.
- Proficiency in using operational management software and virtual collaboration tools.
- Strategic thinking and problem-solving abilities.
- Ability to work autonomously and manage effectively in a remote environment.
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3
Remote Hospitality Operations Manager
NR1 1BN Norwich, Eastern
£40000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Are you an experienced leader in the hospitality sector with a talent for optimizing operations and driving customer satisfaction? Our client is seeking a dedicated Remote Hospitality Operations Manager to oversee and enhance their service delivery from anywhere in the UK. This role demands a proactive individual who can effectively manage teams and processes without being physically present. You will be responsible for ensuring the highest standards of service excellence across multiple locations, focusing on operational efficiency, staff training, and guest experience. This is a critical, fully remote position that requires strong digital communication and leadership skills.
Key responsibilities include:
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5 years of progressive experience in hospitality operations, with at least 2 years in a management or supervisory role. Proven experience in managing remote teams or operations is highly desirable. Strong understanding of hotel/restaurant operations, customer service principles, and staff management is essential. Excellent communication, leadership, and problem-solving skills are required. Proficiency in hospitality management software and digital collaboration tools is a must. This is a fully remote role, perfect for an experienced hospitality professional seeking flexibility.
Key responsibilities include:
- Developing and implementing operational strategies to improve service quality, efficiency, and profitability.
- Managing remote teams, providing guidance, support, and performance feedback.
- Overseeing staff training programs to ensure consistent service standards and compliance with health and safety regulations.
- Monitoring operational performance metrics and identifying areas for improvement.
- Implementing and managing quality assurance programs to enhance the guest experience.
- Handling escalated customer issues and ensuring prompt and satisfactory resolutions.
- Collaborating with marketing and sales teams to support promotional activities and events.
- Managing budgets and controlling operational costs effectively.
- Utilizing technology and digital tools for communication, reporting, and performance tracking.
- Staying updated on industry trends and best practices in hospitality management.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5 years of progressive experience in hospitality operations, with at least 2 years in a management or supervisory role. Proven experience in managing remote teams or operations is highly desirable. Strong understanding of hotel/restaurant operations, customer service principles, and staff management is essential. Excellent communication, leadership, and problem-solving skills are required. Proficiency in hospitality management software and digital collaboration tools is a must. This is a fully remote role, perfect for an experienced hospitality professional seeking flexibility.
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4
Remote Hospitality Operations Manager
NR1 1BU Norwich, Eastern
£50000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a pioneering hospitality management group with a growing portfolio of unique properties, is seeking a highly motivated and experienced Remote Hospitality Operations Manager to oversee and optimize operations across their diverse venues. This is a fully remote position, requiring exceptional organizational skills and the ability to manage a distributed team and complex operations from anywhere in the UK. You will be instrumental in ensuring operational excellence, guest satisfaction, and financial performance.
Key Responsibilities:
Qualifications:
This is a unique opportunity to lead and innovate within the hospitality sector from a remote setting. If you are a visionary leader passionate about operational excellence and guest satisfaction, apply today.
Key Responsibilities:
- Provide remote leadership and strategic direction to on-site hotel and restaurant management teams.
- Develop, implement, and monitor operational policies and procedures to ensure consistent service delivery and brand standards.
- Oversee budgeting, financial performance, and cost control measures for assigned properties.
- Analyze operational data, guest feedback, and market trends to identify opportunities for improvement and innovation.
- Manage relationships with key suppliers, vendors, and service providers to ensure optimal resource utilization.
- Develop and implement effective sales and marketing strategies in collaboration with the sales team.
- Ensure compliance with all health, safety, and hygiene regulations.
- Conduct regular virtual performance reviews and provide coaching to on-site managers and staff.
- Lead initiatives to enhance the guest experience and drive customer loyalty.
- Manage pre-opening operations for new properties, including recruitment, training, and setup.
- Troubleshoot operational challenges and implement effective solutions remotely.
- Collaborate with the executive team on strategic planning and business development.
- Drive efficiency through the effective use of technology and operational systems.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in hospitality operations management, with a proven track record of success in hotel or F&B management.
- Demonstrated experience in managing P&L, budgeting, and financial forecasting.
- Exceptional leadership, communication, and interpersonal skills, with the ability to motivate and manage remote teams.
- Strong understanding of hotel and restaurant operations, including front office, housekeeping, F&B, and events.
- Proficiency in hotel management software (PMS), POS systems, and Microsoft Office Suite.
- Experience with remote management tools and digital collaboration platforms.
- Excellent problem-solving and decision-making abilities.
- Ability to analyze data and translate insights into actionable strategies.
- A passion for delivering exceptional guest experiences and maintaining high service standards.
- Flexibility to travel occasionally for site visits as required.
This is a unique opportunity to lead and innovate within the hospitality sector from a remote setting. If you are a visionary leader passionate about operational excellence and guest satisfaction, apply today.
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5
Remote Hospitality Operations Manager
NR1 4BU Norwich, Eastern
£45000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a rapidly growing online hospitality platform, is looking for a proactive and experienced Remote Hospitality Operations Manager to be based in Norwich, Norfolk, UK . This is a 100% remote position, allowing you to manage operations from the comfort of your home. You will be responsible for overseeing and optimizing the operational efficiency of our client's hospitality services, ensuring a seamless experience for both service providers and customers.
This role demands exceptional organizational and communication skills, coupled with a deep understanding of the hospitality industry's nuances. You will manage day-to-day operations, troubleshoot issues, and implement strategic initiatives to enhance service delivery and customer satisfaction. Key responsibilities include developing and enforcing operational policies and procedures, managing service provider onboarding and performance, and analyzing operational data to identify areas for improvement. You will work closely with cross-functional teams, including marketing, sales, and customer support, to ensure alignment and achieve business objectives. The ability to effectively manage and motivate a remote team, foster a positive work culture, and drive performance is crucial. You will be instrumental in defining and refining operational workflows, implementing new technologies, and ensuring compliance with industry standards and regulations. Proactive problem-solving and a commitment to continuous improvement are essential qualities for success in this role. This position offers a unique opportunity to shape the operational landscape of a cutting-edge hospitality service, entirely from a remote setting.
Responsibilities:
This role demands exceptional organizational and communication skills, coupled with a deep understanding of the hospitality industry's nuances. You will manage day-to-day operations, troubleshoot issues, and implement strategic initiatives to enhance service delivery and customer satisfaction. Key responsibilities include developing and enforcing operational policies and procedures, managing service provider onboarding and performance, and analyzing operational data to identify areas for improvement. You will work closely with cross-functional teams, including marketing, sales, and customer support, to ensure alignment and achieve business objectives. The ability to effectively manage and motivate a remote team, foster a positive work culture, and drive performance is crucial. You will be instrumental in defining and refining operational workflows, implementing new technologies, and ensuring compliance with industry standards and regulations. Proactive problem-solving and a commitment to continuous improvement are essential qualities for success in this role. This position offers a unique opportunity to shape the operational landscape of a cutting-edge hospitality service, entirely from a remote setting.
Responsibilities:
- Oversee daily operations of the hospitality service platform.
- Develop and implement operational strategies to improve efficiency and customer satisfaction.
- Manage and support a team of remote operational staff.
- Onboard, train, and monitor service providers.
- Analyze operational performance data and generate reports.
- Identify and resolve operational issues and challenges.
- Ensure compliance with all relevant regulations and standards.
- Collaborate with other departments to achieve business goals.
- Implement process improvements and best practices.
- Maintain a high level of service quality across all operations.
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6
Senior Hospitality Operations Manager
NR1 1BB Norwich, Eastern
£50000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a highly respected hospitality group, is seeking an experienced and dedicated Senior Hospitality Operations Manager to lead their operations in a fully remote capacity. This role offers a unique opportunity to oversee and optimize the operational efficiency and guest experience across multiple establishments, without the need for constant on-site presence. You will be instrumental in setting standards, managing teams remotely, driving performance, and ensuring the highest levels of service delivery. We are looking for a proactive leader with a deep understanding of the hospitality industry, exceptional organizational skills, and a proven ability to manage diverse teams and operations from a distance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the day-to-day operations of multiple hospitality venues, ensuring consistency in service standards and guest satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency and profitability.
- Manage remote teams of managers and staff, providing leadership, motivation, and performance management.
- Monitor key performance indicators (KPIs) such as revenue, costs, guest satisfaction, and staff performance, implementing corrective actions as needed.
- Ensure compliance with health, safety, and hygiene regulations across all locations.
- Drive revenue generation through strategic initiatives and effective sales management.
- Manage budgets, control costs, and optimize resource allocation.
- Foster a positive and high-performing work culture among remote teams.
- Develop and maintain strong relationships with suppliers and vendors.
- Implement customer feedback mechanisms and act on insights to improve service delivery.
- Stay updated on industry trends and best practices in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role overseeing multiple sites or departments.
- Proven ability to manage and lead remote teams effectively.
- In-depth knowledge of hotel operations, food and beverage management, and customer service excellence.
- Strong financial acumen, with experience in budgeting, forecasting, and cost control.
- Excellent communication, negotiation, and problem-solving skills.
- Proficiency in using hospitality management software and digital communication tools.
- Demonstrated ability to drive operational improvements and achieve business objectives.
- Adaptable, results-oriented, and able to thrive in a dynamic, remote work environment.
- A passion for delivering outstanding guest experiences.
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7
Senior Hospitality Operations Manager
NR1 3LX Norwich, Eastern
£70000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a distinguished hospitality group known for its commitment to exceptional guest experiences and innovative service delivery, is seeking a dynamic and experienced Senior Hospitality Operations Manager. This is a fully remote position, offering a unique opportunity for a seasoned professional to lead and shape operational strategies from anywhere within the UK. The ideal candidate will have a comprehensive background in managing diverse hospitality operations, including hotels, restaurants, and event venues, with a proven ability to drive efficiency, profitability, and guest satisfaction. You will be responsible for developing and implementing operational policies, overseeing quality standards, managing budgets, and leading cross-functional teams to ensure seamless service delivery. This role requires strong leadership, strategic thinking, and a deep understanding of the hospitality industry's evolving landscape. You will play a pivotal role in maintaining brand excellence and driving growth through innovative operational approaches. This is a fantastic chance to impact a leading hospitality brand while enjoying the flexibility of remote work.
Key Responsibilities:
Key Responsibilities:
- Develop, implement, and oversee operational strategies to ensure the highest standards of guest service and operational efficiency across all managed properties/units.
- Manage and mentor property-level management teams, providing guidance, support, and performance feedback.
- Oversee budgeting, financial forecasting, and P&L management for operational units, identifying areas for cost savings and revenue enhancement.
- Establish and enforce high standards for service quality, health and safety, and regulatory compliance.
- Drive innovation in operational processes and guest experience initiatives.
- Collaborate with departments such as sales, marketing, and human resources to align operational activities with overall business objectives.
- Analyze operational performance data and implement corrective actions as needed.
- Conduct regular property visits and audits (virtual and occasional on-site as required) to assess compliance and identify opportunities for improvement.
- Lead key projects related to operational improvements, technology adoption, and sustainability initiatives.
- Ensure a positive and productive work environment for all staff.
- Stay abreast of industry trends and best practices to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. MBA or relevant postgraduate qualification is a plus.
- A minimum of 8-10 years of progressive experience in hospitality operations management, with significant experience in a multi-unit or senior leadership role.
- Demonstrated success in managing diverse hospitality operations (e.g., hotels, food and beverage, events).
- Strong financial acumen and proven ability to manage budgets and P&Ls effectively.
- Excellent leadership, team-building, and communication skills.
- Strategic thinker with a proactive and problem-solving approach.
- Proficiency in hospitality management software and operational analytics tools.
- Ability to thrive in a remote work environment and manage cross-functional teams effectively.
- A passion for delivering exceptional guest experiences and fostering a culture of excellence.
- Flexibility to travel occasionally for on-site assessments and key meetings.
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8
Events Manager - Luxury Hospitality
NR1 1QS Norwich, Eastern
£38000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly organised and passionate Events Manager to join a prestigious hospitality venue in Norwich, Norfolk, UK . This role is crucial for delivering exceptional experiences for a wide range of events, from intimate private functions to large-scale corporate gatherings and weddings. The ideal candidate will have a flair for creativity, impeccable attention to detail, and a strong understanding of client needs within the luxury hospitality sector. You will be responsible for the end-to-end management of events, ensuring seamless execution and exceeding client expectations.
Key Responsibilities:
Key Responsibilities:
- Oversee the planning and execution of all assigned events, ensuring they run smoothly and meet client objectives.
- Liaise closely with clients from initial enquiry through to post-event follow-up, understanding their vision and requirements.
- Develop event proposals, budgets, and timelines, and manage them effectively.
- Coordinate with internal departments, including catering, banqueting, AV, and sales, to ensure seamless event delivery.
- Source and manage external suppliers and vendors, negotiating contracts and ensuring quality service.
- Manage on-site event logistics, including room setups, staffing, and scheduling.
- Create detailed event run sheets and briefing documents for all involved teams.
- Ensure all events comply with health, safety, and licensing regulations.
- Handle any issues or emergencies that may arise during an event calmly and efficiently.
- Build and maintain strong relationships with clients and suppliers to foster repeat business and referrals.
- Conduct post-event analysis and gather client feedback to identify areas for improvement.
- Stay updated on industry trends and innovative event concepts.
- Manage event staff schedules and provide on-the-job training and support.
- Proven experience in event management, preferably within the hospitality, venue, or luxury events sector.
- A strong portfolio of successfully managed events.
- Excellent organisational, time management, and multitasking skills.
- Exceptional interpersonal and client-facing communication skills.
- Strong negotiation and vendor management abilities.
- Proficiency in event planning software and Microsoft Office Suite.
- A creative and proactive approach to problem-solving.
- Ability to work under pressure and meet tight deadlines.
- A passion for delivering high-quality service and memorable experiences.
- Flexibility to work evenings, weekends, and public holidays as dictated by event schedules.
- A relevant qualification in Event Management, Hospitality, or a related field is advantageous.
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9