1411 Hospitality jobs in Shaftesbury

Lecturer in Hospitality (Front of House) (Variable hours) 

Salary £20.51 - £4.72 per hour plus holiday pay (dependant on skills, qualifications and experience) 

Location Trowbridge / Cross College 

Permanent, Part Time  

Variable Hours available 

Close Date: 21st October 2025

Wiltshire College & University Centre have an exciting opportunity for a Variable Hours Lecturer in Hospitality (Front of House) to join our team. 

About Us: 

Wiltshire College & University Centre plays a vital role in Wiltshire’s economy, inspiring people to develop the skills they need to achieve.  Our four main campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our clear social mission on behalf of learners and employers across Wiltshire and beyond.  Our campuses deliver a diversity of facilities from the country estate and farm of our Lackham campus to new hi-tech digital and state of the art facilities at our Trowbridge, Salisbury and Chippenham sites.  We have invested £65 million in ur estate over the past 10 years.  Our turnover is £ million per annum and growing, we employ some 650 staff, and support around 11,500 students. 

Lecturer in Hospitality (Front of House) – The Role:  

Are you passionate about hospitality and ready to inspire the next generation of front-of-house professionals? Wiltshire College & University Centre is looking for an enthusiastic Variable Hours Lecturer to bring real-world experience and expert knowledge to our dedicated Hospitality department. 

As a Variable Hours Lecturer in Hospitality (Front of House), you will play a vital role in delivering high-quality teaching and learning experiences. You will engage with students through practical sessions to include in our client restaurants, workshops, and assessments, helping them develop the skills and confidence needed to thrive in the fast-paced hospitality industry. 

Lecturer in Hospitality (Front of House) – Key Responsibilities:  

• Deliver engaging lectures and hands-on training in front-of-house hospitality operations 
• Support students in developing excellent customer service, communication, and professional skills 
• Collaborate with industry partners to keep our curriculum fresh and relevant 
• Contribute to course development and student progress monitoring 

Lecturer in Hospitality (Front of House) – You:  

We are seeking candidates who have: 

• Proven hospitality experience, particularly in front-of-house roles 
• A passion for teaching and mentoring students 
• The ability to deliver flexible hours based on student and course needs 
• Strong communication skills and a collaborative mindset 
• Relevant qualifications in hospitality, teaching, or equivalent experience 

Why Wiltshire College & University Centre? 

• Join a supportive, forward-thinking team dedicated to excellence in education 
• Flexible working hours to suit your lifestyle 
• Opportunity to make a real impact on students’ futures and the local hospitality industry 
• Access to excellent facilities and professional development opportunities 

If you are ready to share your hospitality expertise and help shape the future of front-of-house professionals, we would love to hear from you. 

Lecturer in Hospitality (Front of House) – Benefits:  

• Competitive salary 
• 37 days, pro rata annual leave for Academic Staff, including bank holidays and additional closure days over the Christmas period 
• Automatic enrolment into the Teachers’ Pension Scheme 
• Access to our Employee Assistance Programme (EAP) 
• Discounts with a wide variety of retailers 
• Free onsite car parking 

Lecturer in Hospitality (Front of House) – Application Process: 

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in ‘Keeping Children Safe in Education’. This involves conducting enhanced DBS checks, including checks against the children’s barred list, and other employment verifications, including an online presence review for shortlisted candidates. 

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. 

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities. 

To submit your application for this exciting Lecturer in Hospitality (Front of House), opportunity, please click ‘Apply’ now. 

PLEASE NOTE:  

Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. 

Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. 

• Between 32-38,000 per annum plus potential bonuses
• 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
• Opportunity for hybrid working arrangement.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.

• Manage and respond to customer queries, feedback, and complaints in line with company policy.
• Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinatingwith warranty providers.
• Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely andprofessional responses.
• Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
• Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
• Update CRM systems and manage customer data accurately.
• Prepare vehicle handover documentation and coordinate delivery or collection as required.
• Assist with customer follow-up to encourage positive reviews and repeat business.
• Provide weekly reports on customer satisfaction, complaints, and warranty activity.

• Between 32-38,000 per annum, pending experience.
• Bonus opportunities linked to reviews, complaint resolutions, and warranty performance.
• 28 days annual holiday allowance.
• Opportunity for a hybrid working arrangement, discussed further on application.
• State-of-the-art working environment in a brand new purpose-built showroom.
• Full in-house training provided.
• Company pension scheme.
• Staff vehicles purchase discount scheme.
• Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
• 40-hour week, Monday to Saturday with alternate weekend working shifts.

• Management of the customer service department to ensure high standards of client satisfaction
• Overseeing a diverse portfolio of Key Accounts and clients   
• Supervision of a team including reviews, development, coaching and training  
• Involvement with invoicing, pricing and more complex customer service issues  
• Collaboration with a number of other departments

• Exceptional customer service / account management experience
• Proven track record within a similar role from a production or engineering background 
• Experience working with a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

• Competitive salary
• Full time Monday to Friday
• Generous benefits package including 25 days holiday plus BHs and health cover
• The opportunity to join a collaborative environment that values both technical and interpersonal excellence
• *Please note 100% office based*

Customer Service Administrator
12.73 per hour + holiday
Corsham, Wiltshire
6 week Temporary Assignment

Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!

Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.

Duties:

• Contacting customers to arrange deliveries
• Resolve customer queries via telephone and email
• Liaise with 3rd party logistics
• Schedule appointments
• Update and maintain electronic records and documentation
• Liaise with outside organisations
• Ensure all documentation is accurate and correct
• General administration

Person Specification:

• Previous customer service experience is essential
• Excellent communication and organisational skills
• Professional and personable telephone manner
• Able to build rapport quickly
• Sound knowledge of Microsoft Office
• Able to work well under pressure and to tight timescales

Hours of work will be Monday to Friday 8am - 4.30pm (week 1), then 10am - 6.30pm (week 2).

This role will start immediately, therefore, candidates must be immediately available. Due to the client's location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: 13.12
• Job Type: Temp - Perm
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Advisor:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Customer Service Administrator
Poole | 26,000 + Company Bonus Scheme | Full-time, Permanent

TeamJobs are excited to be recruiting for a Customer Service Administrator to join a forward-thinking business that works with top-end, luxury products.

This is a fantastic opportunity to be part of a supportive team in a busy and varied role where no two days are the same. You'll play a key part in coordinating the service team, liaising with customers, and ensuring a smooth and exceptional level of service is delivered at all times.

• Liaising and communicating with service engineers

• Booking and managing service diaries

• Communicating regularly with end users

• Updating and sharing service information

• Handling customer queries with care and efficiency

• Producing reports and assisting with general administration

• Strong organisational and time management skills

• Excellent written and verbal communication

• Confident using Microsoft Word and Excel

• Sage knowledge would be a bonus

• A positive, proactive attitude and great attention to detail

• 26,000 salary + company bonus scheme

• 25 days holiday

• Free onsite parking

• Pension

• Supportive and friendly team environment

If you're someone who enjoys working in a fast-paced environment and prides yourself on delivering outstanding service, we'd love to hear from you.

INDCP

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area who are actively looking to recruit a Customer Service Manager on a permanent basis.

What you will be doing:

• Management of the customer service department to ensure high standards of client satisfaction
• Overseeing a diverse portfolio of Key Accounts and clients
• Supervision of a team including reviews, development, coaching and training
• Involvement with invoicing, pricing and more complex customer service issues
• Collaboration with a number of other departments

What you will need to succeed:

• Exceptional customer service / account management experience
• Proven track record within a similar role, ideally from within production or engineering and a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

What you will receive in return:

• Competitive salary
• Full time Monday to Friday
• Generous benefits package including 25 days holiday plus BHs and health cover
• The opportunity to join a collaborative environment that values both technical and interpersonal excellence
• *Please note 100% office based*

What you need to do next:

If you are interested in being considered for this position, please contact sarah.collins@ (url removed)

Thrive are acting as an employment business in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO

Thrive Shepton are delighted to be working with our client in Blandford Forum, who are actively recruiting for an Customer Service Advisor on a temporary to permanent basis.

The role of our Customer Service Advisor is critical to the success of our business.

The clients' customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

Working Hours:
35 hours per week
(Apply online only)
Flexibility - staying on after hours when drivers are potentially delayed

What the role would include:

* Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
* To support drivers with route planning for the next days' delivery rounds.
* Holiday cover, being the managers support when needed
* Upselling discounted products
* To ensure each customer is provided with "exemplary" service on each telephone call or contact.
* To update customer records and liaise with customer relatives as required.
* Prepare promotional literature as required and communicate details of new products or promotions to customers.
* To search, provide and continually look for new business opportunities.
* To share best practices with colleagues in an effort to continuously improve our service proposition.
* To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

Essential:

* Experience of a customer service role
* Confident using a Personal computer to manage and process orders.
* Confident telephone manner
* Able to pay attention to detail and be accurate in your work.
* Numerate and good written English; GCSE Maths & English standard or equivalent
* Able to work to deadlines.

What you need to do next:

If this position sounds of interest and you would like to be considered, please contact the team at Thrive Shepton on (phone number removed), for further information.

Thrive Shepton are acting as an employment agency in relationship to this vacancy.

INDSHE

Customer Service Coordinator
25,396 per annum + benefits
Trowbridge, Wiltshire
12 month fixed term contract

Do you have a strong background in customer service and administration? Do you enjoy working within a fast-paced and dynamic department where teamwork is key? If the answer is YES, then this could be the fixed term contract position you have been looking for!

My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regard to their orders and queries.

Duties:

• Processing customer orders received via telephone and email
• Responding to customer enquiries
• Updating customers on their order process
• Manage the department inbox
• Liaising with Suppliers
• Booking and checking incoming orders
• Liaising with customers with regards to their deliveries
• General administration

Person Specification:

• Previous customer service/sales order processing experience
• Professional and personable telephone manner
• Able to work under pressure and to timescales
• Excellent communication and organisational skills
• Fast but accurate data entry speed
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday 39 hours per week.

Due to the client's location having your own transport would be beneficial.

This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offers some excellent employee benefits which include a free on-site lunch each day!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.