1415 Hospitality jobs in Shrewsbury

Customer Service Executive

Telford and Wrekin, West Midlands £30195 Annually Synertec

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permanent

Customer Service Executive
 

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors. 
 
Location:  Wellington, Somerset
Salary:  £30,195.48
Core Benefits:  Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan (after completion of Probationary Period)
 
How Synertec will set you up for success as a Customer Account Executive:

Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being.
 
Now let us tell you a little more about us:

Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UK’s leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens, and businesses. Celebrating our 25th year in 2024, we are proud of our Somerset Large Business of the Year nomination, and our role as an official partner of the NHS’ 75th Anniversary.  This is a fantastic opportunity for you to join the Customer Services Team in a rapidly growing company.
 
About your role as a Customer Account Executive:

You are customer focussed and collaborative, with a logical mindset and the ability to learn a variety of technological systems which will be essential to your daily work. You will be used to working in a fast-paced environment, adaptable, and truly enjoy building long-term relationships with your account base. You will work closely with other teams, both through the business and with external customers. This is not a call centre environment – you will be encouraged to interact and have regular customer meetings, whilst prioritising your tasks effectively.   Join our dynamic team as a Customer Account Executive and become part of our company’s pro-active customer management, to deliver an excellent and on-brand customer experience.
 
The Essentials for You :

  • 25 days holiday, rising to 30, plus Bank Holidays
  • li>Generous Company Pension Scheme, featuring an impressive 8% employer contribution. Your commitment deserves recognition
  • Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel, and entertainment to professional guidance for personal challenges, we've got you covered
  • Following a successful probationary period, you will be enrolled into our Health Cash Plan, where you can access optical, dental and other medical benefits
  • Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time 

 
Our Commitments…

Synertec are committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversity’s. If you’d like to find out more about our inclusion commitment, please reach out to us. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Mind’s Mental Health at Work Commitment.
 
Ok I’m in! Where do I sign?

Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people: living by our values of Ambition, Excellence, Integrity, Openness and Unity. 

*Please note that sponsorship is not available for this role
 
REF-(Apply online only)

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Customer Service Advisor

TF2 9TW Telford, West Midlands Prince Personnel Limited

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part time

Customer Service Advisor

Telford

Permanent

Salary £23,950 Rising to £24,700 after probation

Monday to Friday, 9 am 5 pm (37.5 hours a week)

Were currently recruiting for a Customer Service Advisor to join a well-established and friendly team based in Telford. This is a permanent opportunity offering a great starting salary with a pay increase following probation. In this role, youll be the first p.


WHJS1_UKTJ

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Customer Service Assistant

TF1 5NL Telford, West Midlands Back 2 Work

Posted 9 days ago

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permanent

Were recruiting for Customer Service Assistants to earn £12.41 per hour.

Customer Service Assistant Benefits:

This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportuni.


WHJS1_UKTJ

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Customer Service Agent

TF3 Telford, West Midlands Top Level Promotions

Posted 21 days ago

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Job Description

Permanent
Job Title: Customer Service AgentDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Part-TimeCompensation:  21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities:

Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications:

Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.

Skills:

Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.

What We Offer:

Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.
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Till & Customer Service Manager

Shrewsbury, West Midlands £26500 - £30000 Annually Select Recruitment Specialists Ltd

Posted 1 day ago

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permanent
My client is the top name in their sector, having more than doubled their turnover in the last 6 years, and now they're expanding their team with a new Till & Customer Service Manager to support this incredible growth.

This is your opportunity to lead a vital department where outstanding customer service meets financial accuracy, with real autonomy and personal development at its heart.

As a Till & Customer Service Manager, you'll be leading and developing a large team to deliver impeccable customer service whilst ensuring complete transactional accuracy across the business. You'll have the chance to carry out effective financial analysis, manage cash reconciliation, and implement solutions to challenges as they arise, all whilst recruiting, training, and performance managing your supervisors and assistants. This fast-paced role offers genuine autonomy and the opportunity to make a tangible impact on both customer experience and business performance, working within a company that values excellence and innovation.

The Till & Customer Service Manager position would suit someone with strong leadership skills and previous managerial experience who excels in customer-facing environments. If you have excellent problem-solving abilities, strong numeracy and computer skills, and can remain calm and strategic under pressure whilst motivating your team to produce results, this role is perfect for you.

What's on offer:
  • Salary range from 26,500 - 30,000, dependent on experience
  • Generous staff discount
  • Training and development opportunities
  • A friendly, supportive working environment where your skills and knowledge are valued
My client has achieved remarkable growth under strong leadership, expanding from a successful business to the UK's largest group in their sector with 52 locations across the UK and Channel Islands. They pride themselves on outstanding staff retention and empowering their people to reach their full potential and enjoy rewarding careers.

If you're ready to be part of a dynamic, thriving business that values exceptional customer service and strong leadership, Select Recruitment would love to hear from you.
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Customer Service - Desk Operator

Shropshire, West Midlands £20000 - £22000 Annually Anonymous

Posted 13 days ago

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permanent

Customer Service – Desk Operator | Newport | Full Time/ Part Time | From £22,000pa +

Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels in customer service to join a well-regarded company. Full training will be given on the specialised taxi booking computer system

Benefits:

  • Training Provided
  • Company Pension
  • Free car parking
  • Friendly team of professional staff
  • Potential of management position
  • 28 days holiday
  • Potential progression to management
  • Staff discounts
  • Birthdays off
  • Work events

Working as part of a team of professional drivers and desk operators, you will be responsible for answering the telephone in a polite, friendly and efficient manor, inputting customer's bookings onto the computer and ensuring emails and online bookings are inputted correctly. You will also be responsible for ensuring all bookings are dispatched on time using the computer system.

The Ideal Candidate:

  • Experience in a similar role would be beneficial however not essential
  • Customer Service experience would be an advantage
  • Excellent communication skills
  • IT Skills are essential
  • Able to work flexible shift patterns

If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Talent Finder is an advertising agency. Once you have submitted your application it will be passed to the third-party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm to whom your application has been forwarded to.

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Customer Service Field Agent - Driving

Shropshire, West Midlands £13 Hourly Randstad Delivery

Posted 13 days ago

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Job Description

temporary

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?Do you enjoy a customer-facing role with variety and new challenges? Are you passionate about driving and exploring new areas? Can you confidently engage with new people and maintain an upbeat conversation?

This is the perfect role for you!

  • Position: Driving Field Agent
  • Location: Ludlow
  • Hourly rate: 12.55
  • Duration: Till 17/12/2025
  • Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)
  • Contract type: Temporary (weekly pay through Randstad)
  • Randstad contact: The team on (phone number removed)

Requirements:

  • Valid UK Driving License
  • Owned Car
  • Willing to complete a DBS
  • Willing to obtain business car insurance
  • Willing to travel up to 40 miles

Competencies required:

  • Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
  • Self-disciplined, self-motivated, and happy to work with minimum supervision.
  • Be proficient in the use of laptop and smartphone
  • Can demonstrate ability to be organised with well-developed planning skills
  • Proficient in using laptop and smartphone to receive, view and input information

Benefits:

  • 0.45p per milage
  • 1 meal per 5 hours (7.50), 2 meals per 10 hours (15)

If you are interested please email or call (phone number removed)

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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Customer Service Field Agent - Driving

Shropshire, West Midlands £13 Hourly Randstad Delivery

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?Do you enjoy a customer-facing role with variety and new challenges? Are you passionate about driving and exploring new areas? Can you confidently engage with new people and maintain an upbeat conversation?

This is the perfect role for you!

  • Position: Driving Field Agent
  • Location: Shifnal
  • Hourly rate: 12.55
  • Duration: Till 17/12/2025
  • Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)
  • Contract type: Temporary (weekly pay through Randstad)
  • Randstad contact: The team on (phone number removed)

Requirements:

  • Valid UK Driving License
  • Owned Car
  • Willing to complete a DBS
  • Willing to obtain business car insurance
  • Willing to travel up to 40 miles

Competencies required:

  • Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
  • Self-disciplined, self-motivated, and happy to work with minimum supervision.
  • Be proficient in the use of laptop and smartphone
  • Can demonstrate ability to be organised with well-developed planning skills
  • Proficient in using laptop and smartphone to receive, view and input information

Benefits:

  • 0.45p per milage
  • 1 meal per 5 hours (7.50), 2 meals per 10 hours (15)

If you are interested please email or call (phone number removed)

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Sales and Customer Service Executive – Aftermarket Department

Telford, West Midlands £27000 Annually Prince Personnel Limited

Posted 13 days ago

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Job Description

permanent

Sales and Customer Service Executive – Aftermarket Department

Telford

Permanent

Up to £27,000 DOE

Monday – Friday 37.5 hours per week – hybrid working available.

Are you a driven, organised, and customer-focused individual with a passion for sales and service? This is your opportunity to join a market-leading UK manufacturer based in Telford. With a strong reputation built over five decades and continued growth through innovation and acquisitions, this company offers a dynamic and supportive environment with real opportunities for personal and professional development.

This role forms part of a growing department within a fast-paced organisation that values collaboration, initiative, and customer excellence. Employees also benefit from charitable initiatives, national fundraising activities, and the ability to nominate causes for support.

Responsibilities and duties will include, but not limited to:

  • Handle enquiries from both new and existing customers – from quotation through to order receipt, processing, and work order generation.
  • li>Provide accurate advice on product availability, pricing, and full service of products.
  • Convert quotations into sales through proactive customer engagement.
  • Actively seek and develop new customer relationships to grow sales.
  • Manage key accounts and carry out related administrative duties.
  • Support continuous improvement in customer service, quotation and order processing, and conversion rates.
  • Contribute to the growth and development of a rapidly expanding department.

Skills and Experience

Required:

  • Minimum 3 years in a sales and customer service role with similar responsibilities.
  • Proficient in Microsoft Office applications.
  • Good standard of education – GCSEs in Maths and English (grade C or above).
  • < i>Excellent telephone manner and strong communication skills at all levels.
  • Strong organisational and time management skills.
  • Confident sales ability with a clear, concise pitch and strong administrative follow-through.
  • Self-sufficient, motivated, and able to perform well under pressure.
  • Receptive to feedback and willing to grow with the role.

This is more than just a sales role—it’s a chance to make a real impact within a growing team in a company that values continuous improvement, and employee wellbeing. If you’re ready to grow your career in a high-performance environment, we’d love to hear from you.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

Reference: DE25699

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Sales and Customer Service Executive – Aftermarket Department

TF1 Wellington, West Midlands Prince Personnel Limited

Posted 2 days ago

Job Viewed

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Job Description

full time

Sales and Customer Service Executive – Aftermarket Department

Telford

Permanent

Up to £27,000 DOE

Monday – Friday 37.5 hours per week – hybrid working available.

Are you a driven, organised, and customer-focused individual with a passion for sales and service? This is your opportunity to join a market-leading UK manufacturer based in Telford. With a strong reputation built over five decades and continued growth through innovation and acquisitions, this company offers a dynamic and supportive environment with real opportunities for personal and professional development.

This role forms part of a growing department within a fast-paced organisation that values collaboration, initiative, and customer excellence. Employees also benefit from charitable initiatives, national fundraising activities, and the ability to nominate causes for support.

Responsibilities and duties will include, but not limited to:

  • Handle enquiries from both new and existing customers – from quotation through to order receipt, processing, and work order generation.
  • li>Provide accurate advice on product availability, pricing, and full service of products.
  • Convert quotations into sales through proactive customer engagement.
  • Actively seek and develop new customer relationships to grow sales.
  • Manage key accounts and carry out related administrative duties.
  • Support continuous improvement in customer service, quotation and order processing, and conversion rates.
  • Contribute to the growth and development of a rapidly expanding department.

Skills and Experience

Required:

  • Minimum 3 years in a sales and customer service role with similar responsibilities.
  • Proficient in Microsoft Office applications.
  • Good standard of education – GCSEs in Maths and English (grade C or above).
  • < i>Excellent telephone manner and strong communication skills at all levels.
  • Strong organisational and time management skills.
  • Confident sales ability with a clear, concise pitch and strong administrative follow-through.
  • Self-sufficient, motivated, and able to perform well under pressure.
  • Receptive to feedback and willing to grow with the role.

This is more than just a sales role—it’s a chance to make a real impact within a growing team in a company that values continuous improvement, and employee wellbeing. If you’re ready to grow your career in a high-performance environment, we’d love to hear from you.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

Reference: DE25699

This advertiser has chosen not to accept applicants from your region.
 

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