1561 Hospitality jobs in Stansted Mountfitchet
Hospitality Manager
Posted 11 days ago
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Job Description
How would you like a Hospitality Management role in a Luxury Environment, that is largely Monday > Friday and only working 1 in 6 weekends !
Then join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes!
Location : Hutton / Essex
Type : Permanent - Full time
At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.
As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.
About the Role:
Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.
Key Responsibilities:
- Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
- Environmental Standards: Uphold environmental standards by coordinating between Housekeeping, Kitchen, Laundry, Maintenance, and Care teams.
- Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
- Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
- Collaboration: Work closely with the Head Chef and Kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We're Looking For:
- Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
- Qualifications: Degree or diploma in Hotel Management or equivalent.
- Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
- Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
- Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
- Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you're ready to join a team that values excellence, compassion, and innovation in hospitality services, apply now and become part of our inclusive and empowering community at Hallmark Luxury Care Homes!
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team at
Head of Hospitality
Posted 3 days ago
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Job Description
We are exclusively working with our Hertfordshire based client who is looking for a Head of Operations & Hospitality to support the General Manager in this idyllic location
Role Overview
We are seeking an outstanding and experienced hospitality leader to join the senior management team overseeing the delivery of exceptional food, beverage and service experiences across the venue at a diverse range of events. This is a hands-on leadership role, focused on ensuring quality, consistency, profitability and innovation in every aspect of our hospitality offering.
You will lead a dedicated team, oversee daily operations, and work closely with senior management to develop strategies that drive guest satisfaction, member engagement and commercial success.
Key Responsibilities
- Lead, motivate and develop the hospitality team to achieve service excellence
- Oversee all food and beverage operations including bar, restaurant, events and catering
- Ensure all areas meet or exceed company standards for presentation, service and hygiene
- Manage budgets, forecasts, stock control and supplier relationships
- Implement initiatives to increase revenue, control costs and improve profitability
- Collaborate with the Head Chef and F&B team to create seasonal menus and unique guest experiences
- Maintain compliance with all health, safety and licensing requirements
- Drive a culture of continuous improvement and staff development
Skills & Experience
- Proven track record in senior hospitality management
- Exceptional leadership and communication skills
- Strong financial acumen and ability to manage budgets effectively
- Ability to balance operational detail with strategic vision
- Passion for delivering memorable guest experiences
- Flexibility to work evenings, weekends and events as required
In return the company offer a salary from 38000 - 45000 and associated benefits. Due to location you will need to be a car driver.
Interested? Apply now!
Hospitality - Host/Hostess
Posted 1 day ago
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Job Description
ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.
ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.
REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Head of Hospitality
Posted 1 day ago
Job Viewed
Job Description
We are exclusively working with our Hertfordshire based client who is looking for a Head of Operations & Hospitality to support the General Manager in this idyllic location
Role Overview
We are seeking an outstanding and experienced hospitality leader to join the senior management team overseeing the delivery of exceptional food, beverage and service experiences across the venue at a diverse range of events. This is a hands-on leadership role, focused on ensuring quality, consistency, profitability and innovation in every aspect of our hospitality offering.
You will lead a dedicated team, oversee daily operations, and work closely with senior management to develop strategies that drive guest satisfaction, member engagement and commercial success.
Key Responsibilities
- Lead, motivate and develop the hospitality team to achieve service excellence
- Oversee all food and beverage operations including bar, restaurant, events and catering
- Ensure all areas meet or exceed company standards for presentation, service and hygiene
- Manage budgets, forecasts, stock control and supplier relationships
- Implement initiatives to increase revenue, control costs and improve profitability
- Collaborate with the Head Chef and F&B team to create seasonal menus and unique guest experiences
- Maintain compliance with all health, safety and licensing requirements
- Drive a culture of continuous improvement and staff development
Skills & Experience
- Proven track record in senior hospitality management
- Exceptional leadership and communication skills
- Strong financial acumen and ability to manage budgets effectively
- Ability to balance operational detail with strategic vision
- Passion for delivering memorable guest experiences
- Flexibility to work evenings, weekends and events as required
In return the company offer a salary from 38000 - 45000 and associated benefits. Due to location you will need to be a car driver.
Interested? Apply now!
Operations Manager - Hospitality
Posted today
Job Viewed
Job Description
Key responsibilities include staff scheduling, performance management, and training to ensure a consistently high level of service. You will also be involved in managing budgets, controlling costs, and identifying opportunities for revenue growth and service improvement. The successful candidate will work closely with other departments, such as marketing and sales, to ensure a cohesive and successful operation. A strong understanding of the hospitality industry, excellent problem-solving skills, and the ability to thrive in a fast-paced environment are essential.
We are looking for an individual with proven experience in hospitality management, preferably in a similar role. Exceptional interpersonal skills are vital for interacting with guests and staff, creating a welcoming and positive atmosphere. You should be adept at handling customer feedback, resolving complaints efficiently, and implementing strategies to enhance the guest experience. This role requires a hands-on approach and a commitment to operational excellence.
Key Responsibilities:
- Oversee day-to-day operations of the establishment.
- Manage and motivate a team of front-line staff.
- Ensure high standards of customer service and guest satisfaction.
- Manage staff scheduling, training, and performance.
- Control operational costs and manage inventory effectively.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer inquiries, feedback, and complaints.
- Implement operational strategies to improve efficiency and profitability.
- Maintain the appearance and functionality of the premises.
- Collaborate with other departments to ensure smooth operations.
- Proven experience in hospitality operations management.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Knowledge of health, safety, and hygiene standards in the hospitality sector.
- Experience with staff scheduling and performance management.
- Budget management and cost control experience.
- Ability to work effectively under pressure.
- Flexibility to work varied shifts, including evenings and weekends.
- Relevant qualifications in Hospitality Management or Business Administration are advantageous.
Hospitality Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate daily operations across various departments, including food and beverage, accommodation, and event services.
- Develop and implement operational policies and procedures to ensure efficiency, safety, and compliance with hospitality standards.
- Oversee staffing, scheduling, training, and performance management of front-line teams.
- Manage budgets, control costs, and optimize revenue streams to achieve financial targets.
- Ensure exceptional customer service is delivered consistently, handling guest feedback and resolving issues promptly.
- Maintain high standards of cleanliness, hygiene, and presentation throughout the establishment.
- Source and manage relationships with suppliers, ensuring quality and cost-effectiveness.
- Plan and execute events, conferences, and other special functions.
- Conduct regular inspections and audits to ensure operational standards are met.
- Collaborate with senior management on strategic planning and business development initiatives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a management role within the hospitality industry.
- Proven experience in managing teams and operations in hotels, restaurants, or similar establishments.
- Strong knowledge of F&B operations, event management, and front-of-house services.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial management, budgeting, and cost control.
- Ability to work under pressure and handle challenging situations with professionalism.
- A passion for delivering outstanding guest experiences.
- Flexibility to work varying shifts, including evenings and weekends, as required by the business.
Hospitality Assistant - Bank
Posted 8 days ago
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Job Description
Debden Grange is looking for a Hospitality Assistant to work on a Bank (zero hour contract) within our onsite restaurant/bar. The ideal candidate will be able to cover ad-hoc shifts to cover holiday/sickness and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.
As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.
We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.
Responsibilities:
- Greet residents warmly as they arrive at the dining area
- Assist residents with seating and provide menus
- Take food and beverage orders accurately and efficiently
- Serve meals and beverages in a timely manner
- Ensure that residents' dietary preferences and restrictions are accommodated
- Clear tables and reset them for the next service
- Provide friendly and attentive service to residents throughout their meal
- Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
- Handle residents' concerns or special requests with professionalism and courtesy
- Maintain cleanliness and organisation in the dining area
Requirements:
- Previous experience in a hospitality setting or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail
- Compassionate and patient demeanour
- Knowledge of food safety and sanitation guidelines
- Must be over 18 years old
In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!
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Senior Hospitality Operations Manager
Posted today
Job Viewed
Job Description
- Manage and direct all daily operational activities within the hospitality venue.
- Lead, train, and motivate a team of hospitality staff, including front desk, food & beverage, and housekeeping departments.
- Ensure the highest standards of guest service are consistently met and exceeded.
- Oversee budgeting, financial performance, and cost control measures for all operational areas.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Ensure compliance with all health, safety, licensing, and hygiene regulations.
- Manage inventory, supplies, and vendor relationships to ensure optimal stock levels and cost-effectiveness.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Conduct regular staff performance reviews and identify training needs.
- Collaborate with marketing and sales teams to develop promotional strategies and drive business growth.
- Maintain the overall presentation and ambiance of the establishment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior management role within the hospitality industry.
- Proven track record of successfully managing diverse hospitality operations.
- Strong understanding of hospitality best practices, service standards, and customer relationship management.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in hospitality management software and systems.
- Strong financial acumen and experience with budgeting and cost control.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Senior Hospitality Operations Manager
Posted today
Job Viewed
Job Description
The ideal candidate will possess a deep understanding of the hospitality industry, with a proven track record in hotel management. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and ensuring adherence to brand standards and service excellence. Key duties include overseeing staff training and development, implementing performance improvement initiatives, managing guest relations, and ensuring compliance with health, safety, and hygiene regulations. Strong leadership, communication, and problem-solving skills are essential. You will be adept at identifying opportunities for service enhancement and revenue growth, maintaining the hotel's reputation for quality and guest satisfaction. This is an on-site role requiring a strong presence and engagement with both staff and guests.
Responsibilities:
- Manage and coordinate all hotel operational departments to ensure smooth daily functioning.
- Set and maintain high standards of guest service and satisfaction.
- Develop and implement operational plans and procedures to enhance efficiency.
- Manage departmental budgets, control costs, and optimize profitability.
- Recruit, train, mentor, and manage hotel staff.
- Oversee inventory management and procurement for operational supplies.
- Ensure compliance with all health, safety, security, and licensing regulations.
- Handle guest feedback and resolve complaints promptly and professionally.
- Collaborate with sales and marketing teams to drive business and achieve revenue targets.
- Proven experience as a Hotel Operations Manager or in a similar senior management role within the hospitality industry.
- Strong understanding of hotel operations, including F&B, Rooms Division, and event management.
- Excellent leadership, interpersonal, and communication skills.
- Demonstrated ability in budget management, financial planning, and cost control.
- Knowledge of hotel management software and systems.
- Commitment to delivering exceptional customer service.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Relevant degree or diploma in Hospitality Management or a related field is advantageous.
Senior Hospitality Operations Manager
Posted today
Job Viewed
Job Description
The ideal candidate will possess extensive experience in hospitality management, with a strong understanding of food and beverage operations, event planning, guest services, and staff management. You will be responsible for staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Key duties include managing budgets, controlling costs, optimizing inventory, and ensuring compliance with health, safety, and hygiene regulations. You will also be involved in developing and implementing service standards, resolving guest complaints, and driving initiatives to enhance revenue and profitability. Excellent leadership, communication, problem-solving, and interpersonal skills are essential for success in this dynamic role. The ability to work under pressure, adapt to changing demands, and maintain a high level of professionalism at all times is crucial.
Key responsibilities:
- Oversee daily operations across various hospitality departments (e.g., F&B, Front Desk, Events).
- Manage and mentor a team of hospitality staff, ensuring high performance.
- Develop and implement operational policies and service standards.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle guest inquiries, feedback, and complaints effectively.
- Drive initiatives to enhance guest satisfaction and loyalty.
- Manage inventory, supplies, and vendor relationships.
- Collaborate with marketing and sales teams on promotional activities.
- Conduct staff training and performance reviews.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hospitality management, with a focus on operations.
- Proven experience in managing diverse teams and multiple departments.
- Strong knowledge of food and beverage, front office, and event management.
- Excellent leadership, communication, and customer service skills.
- Experience with budgeting, cost control, and P&L management.
- Proficiency in hospitality management software.