1623 Hospitality jobs in Tewkesbury

ABOUT THE HOME

After our 2022 refurbishment, Tewkesbury Fields Care Home has undergone a remarkable transformation, creating a refined, tranquil, and welcoming atmosphere for both residents and staff. With the addition of our new community, we are expanding significantly and seeking passionate individuals to join us in making our home a benchmark of excellence. We warmly invite local people who are dedicated to delivering exceptional care to the elderly and our residents. Whether you're an experienced professional or just beginning your career in care, Barchester is committed to recruiting compassionate individuals with the right attitude and values. If you're looking for a fulfilling career in care, Barchester offers a supportive and dynamic environment where you can build a strong foundation for your future.

ABOUT THE ROLE

Shift Pattern: 8am-2pm
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

shift patterns: 3 x 5 hours shifts ( 08:30 am to 13:30 pm ), alternative weekends

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE HOME

After our 2022 refurbishment, Tewkesbury Fields Care Home has undergone a remarkable transformation, creating a refined, tranquil, and welcoming atmosphere for both residents and staff. With the addition of our new community, we are expanding significantly and seeking passionate individuals to join us in making our home a benchmark of excellence. We warmly invite local people who are dedicated to delivering exceptional care to the elderly and our residents. Whether you're an experienced professional or just beginning your career in care, Barchester is committed to recruiting compassionate individuals with the right attitude and values. If you're looking for a fulfilling career in care, Barchester offers a supportive and dynamic environment where you can build a strong foundation for your future.

ABOUT THE ROLE

Shift Pattern: 8am-2pm
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

#2003

• Handle claims from initial instruction through to resolution, providing exceptional service throughout.
• Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
• Ensure service level agreements are consistently met and daily claim boards are accurately updated.
• Contribute to the Out of Hours service on a shared rota.
• Take part in training and regular performance reviews to continuously improve service delivery.

• Minimum 1 year of experience in a customer service role.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
• IT literate and confident using systems and email.

• Competitive salary based on experience
• Collaborative, values-driven team environment
• On-site parking and a well-equipped office
• Full training and development support

Customer Service Advisor – Join a Growing Fintech Team!

Location: Home-based (UK)

Salary: £24,000 - £26,000 dependent on experience

Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company

Our Client

Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.

They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).

The role

Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.

This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.

What you’ll do

• Be the first point of contact for partners and customers via email, phone, and IM
• Build and strengthen relationships with our retail partners
• Help partners maximise use of our platform to drive business growth
• Ensure smooth daily payments to retailers in line with SLAs
• Manage retailer onboarding (full training provided)
• Handle complaints with professionalism and care
• Ensure retailers follow processes and procedures
• Support with FCA compliance (training provided)
• Provide ad hoc reporting and insights as needed

What they’re looking for

• A natural relationship builder who enjoys working with people
• Highly organised, able to prioritise, and thrives under pressure
• Strong communication skills – written, verbal, and presentation
• Confident problem-solver with attention to detail
• Resilient, proactive, and able to manage your own workload
• Experience in customer service, operations, or fintech/finance (preferred but not essential)

Why join?

• Work from home with a supportive and collaborative team
• Be part of a fast-growing fintech business with exciting expansion plans
• Full training and development opportunities
• Make a real impact in a company where agility and innovation come first

Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.

Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

“Be the first voice our customers hear and the support they can rely on.”

• 22 days holiday plus bank holidays

• Discretionary annual bonus

• 2x annual salary life cover

• Company pension scheme

• Cycle to work scheme

• Employee Assistance Programme

• Eye-care scheme

• Retail discounts

• Free on-site parking

• Full training and ongoing development

• 40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)

• Fully office-based

• Saturday mornings required on a rota basis (3 hours, paid at overtime rate)

• First-line telephone response to customer calls

• Take and process fuel orders for delivery

• Raise and transfer tickets to relevant depots

• Take payments over the phone

• Direct calls to the appropriate departments

• Support with repeat and group orders

• Provide cover and assist with other duties as required

• Regular communication with internal teams

• Previous customer service experience (essential)

• Inbound telephone experience (desirable)

• Strong administrative and IT skills

• Excellent communication skills, both verbal and written

• Highly organised with the ability to prioritise effectively

• Awareness of data protection principles

• Able to work under pressure and manage own workload

• Keen to learn and progress within the role

If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.

Apply today to become a Customer Service Advisor.

We're looking for a proactive and customer-focused individual to join our clients team as a Customer Service Administrator. In this role, you'll be the first point of contact for customers, managing orders, resolving issues, and working closely with internal teams to ensure everything runs smoothly.

• Manage customer orders from start to finish using internal systems.
• Collaborate with planning, logistics, and sales teams to meet customer expectations.
• Keep customers updated on order progress and proactively manage any delays.
• Lead regular performance reviews with customers and internal stakeholders.
• Share customer forecasts and updates with relevant departments.
• Support stock level and aged inventory management.
• Handle customer complaints efficiently and professionally.
• Coordinate returns and urgent deliveries when required.
• Request credit/debit notes and assist with invoice queries.
• Understand and manage customer contracts and service agreements.
• Continuously seek ways to improve service and internal processes.
• Support with additional tasks as needed.

• Experience with SAP and Salesforce is a strong advantage.
• Confident using Excel and other Microsoft Office tools.

• Strong customer focus and communication skills.
• Results-driven and proactive mindset.
• Excellent time management and organisational abilities.
• Team player with a positive, can-do attitude.

Please contact Gemma at Adecco if you would like to know more!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.