1428 Hospitality jobs in Trowbridge

Hospitality Sales Director – Competitive Salary + Benefits – Salisbury, SP1 3TE

The Role

Are you an experienced sales leader with a strong background in hospitality? Do you thrive on driving commercial results and creating valuable client relationships?

Milford Hall Hotel Salisbury —soon to be voco Salisbury—is looking for a confident and strategic Director of Sales to lead our commercial efforts. Th.

Based near Tetbury on the beautiful Highgrove Estate

Are you looking for an exciting opportunity to make a real difference? Come and join our highly professional team on the beautiful Highgrove Estate and help uphold Highgrove Gardens reputation for excellent food and overall visitor experience.

About Highgrove and the Kings Foundation:

The Gardens at Highgrove are a showcase for His Majesty The King .

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iRecruit4 are hiring for Customer Service Representatives for our client based in Wootton Bassett. These Customer Service roles offer permanent work and immediate starts, joining a growing company at an exciting time.

Benefits of the Customer Service Representatives:

• Company benefits package.
• Employer pension.
• Birthday off.
• Supportive team and professional development opportunities.
• Flexible working hours.

Key responsibilities of the Customer Service Representative:

• Assisting the sales team with administrative tasks, including order processing, data entry and documentation.
• Responding to customer enquires, via phone, email and live chat.
• Maintaining customer records and ensuring accurate information.
• Coordinating with internal departments to ensure smooth order fulfilment and issue resolution.
• Generating reports on sales performance and customer feedback.
• Support sales department with preparation of proposals, presentations and contracts.
• Identify opportunities to up sell or cross sell products based on customer needs.

Key skills and experience:

• Previous experience in customer service, sales support or administration.
• Strong communication and interpersonal skills.
• Proficient in word package and CRM Systems.
• Ability to multi task and prioritise workload effectively.
• Problem solving mindset with a commitment to delivering excellent service.
• High level of accuracy and attention to detail.

Additional Information:

• Monday to Friday
• 37.5 Hour week.
• Between 08.00 - 09.00 start times.
• 24,000 - 25,000 Per Annum.
• Able to travel to Wootton Bassett.

If you are interested in this fantastic position as a Customer Service Representative apply today!

Call Centre Advisor

• Answering inbound calls to book appointments
• Calling Customers to book appointments
• To ensure that all customer communication, both verbal and written, is of the highest standard at all times
• Recording and logging all correspondence and updating and maintaining a database

Person Specification

• Must have a confident, professional telephone manner
• Previous experience of a similar role
• IT literate with accurate data entry skills
• Ability to work as part of a team to achieve team goals

This role will be working on average 40 hours per week between 8am and 6pm and will include weekend on a rota basis

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

Your new company
National business based in Wiltshire based near Blagrove

Your new role

• Act as the first point of contact for all internal and external customers via telephone, email and written correspondence
• Deliver quotes in a timely and accurate manner for the full range of products, including ensuring alignment with KPIs and SLAs
• Be able to deal with the process of signing contract documents in the system and be able to handle payment of vehicle records, including maintaining system and other company records
• Experience in administration - you'll need to accurately produce all contractual documents for financial products in line with company procedures
• Manage approved requests for any contractual changes, including early settlement, terminations and insurance losses and ensuring that system records and tracker spreadsheets accurately reflect these updates
• Manage the end-to-end lease process for all vehicles, including customer communication to ensure returns and/or terminations as needed.
  
  

What you'll need to succeed

• Customer focussed - enthusiastic about delivering an exceptional service through proactive communication.
• Organised - able to simultaneously track and progress in multiple cases.
• Diligent - accurately conduct a range of administrative duties.
• Team player - work as part of a team, supporting one another to ensure our customers receive a fantastic service.
• Solutions orientated - the desire to overcome hurdles and the ability to identify solutions.
  
  

What you'll get in return

• Agile working
• Enhanced parental leave
• Eligibility to annual bonus scheme
• Access to a fantastic loan car scheme
• 27 days annual leave plus bank holidays
• Competitive pension
• 4x basic salary life assurance
  
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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