1532 Hospitality jobs in Twerton

Hospitality Manager

BS1 Henleaze, South West KFC UK

Posted 1 day ago

Job Viewed

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Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

BS1 Canon's Marsh, South West KFC UK

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

BS1 Canon's Marsh, South West KFC UK

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.


People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.


What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: 
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

Bristol, South West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Join Our Team as a Restaurant General Manager!

Welcome to KFC — Home of the Real Ones!

Since 1939, we’ve been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and the joy of being ourselves while serving up our iconic finger-lickin’ good chicken.

At KFC, ambition flourishes, careers take flight, and potential knows no bounds. Our doors are open, ready to take you anywhere you want to go. If you join our team, we ask just one thing: Be yourself. Because that’s what makes us, us!

Excited? Let’s dive into the details!

About the Role

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.


What Will You Spend Your Time Doing?
  • Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
  • Smash the Targets: Own your KPIs and inspire the team to deliver every shift, every day.
  • Keep It Tight: Stay on top of the admin — rosters, stock, reporting — ensuring everything runs smoothly behind the scenes.
  • Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that truly resonate.
What We’d Love From You:
  • You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
  • You Get People: You build strong teams, handle tough conversations, and foster a culture where everyone feels valued.
  • You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
Keeping It Real

At KFC, we don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us brings something special to the mix, and we encourage you to share your perspective.

We welcome everyone, regardless of background or future aspirations. We’ll support you because you’re one of us, not just an employee. We invest in your potential and give you the freedom to be yourself, wherever you are on your journey.

What’s In It for You?

We offer benefits that make your life a little easier because we understand the juggle is real:

  • Competitive pay rate
  • Quarterly BONUS that rewards your hustle
  • Extra holiday — more time to recharge
  • Life assurance — we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps
KFC for Everyone

Whoever you are and wherever you’re from, KFC is a place where you can bring your true self to work. We promise equal opportunities for everyone who applies, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We actively encourage applications from underrepresented groups in all industries.

If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.

Ready?

If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Manager

Bristol, South West KFC UK

Posted today

Job Viewed

Tap Again To Close

Job Description

Join Our Team as a Restaurant General Manager!

Welcome to KFC — Home of the Real Ones!

Since 1939, we’ve been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and the joy of being ourselves while serving up our iconic finger-lickin’ good chicken.

At KFC, ambition flourishes, careers take flight, and potential knows no bounds. Our doors are open, ready to take you anywhere you want to go. If you join our team, we ask just one thing: Be yourself. Because that’s what makes us, us!

Excited? Let’s dive into the details!

About the Role

As a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and team members.


What Will You Spend Your Time Doing?
  • Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
  • Smash the Targets: Own your KPIs and inspire the team to deliver every shift, every day.
  • Keep It Tight: Stay on top of the admin — rosters, stock, reporting — ensuring everything runs smoothly behind the scenes.
  • Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that truly resonate.
What We’d Love From You:
  • You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
  • You Get People: You build strong teams, handle tough conversations, and foster a culture where everyone feels valued.
  • You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
Keeping It Real

At KFC, we don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us brings something special to the mix, and we encourage you to share your perspective.

We welcome everyone, regardless of background or future aspirations. We’ll support you because you’re one of us, not just an employee. We invest in your potential and give you the freedom to be yourself, wherever you are on your journey.

What’s In It for You?

We offer benefits that make your life a little easier because we understand the juggle is real:

  • Competitive pay rate
  • Quarterly BONUS that rewards your hustle
  • Extra holiday — more time to recharge
  • Life assurance — we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps
KFC for Everyone

Whoever you are and wherever you’re from, KFC is a place where you can bring your true self to work. We promise equal opportunities for everyone who applies, regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We actively encourage applications from underrepresented groups in all industries.

If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.

Ready?

If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.

#Unitedbythebucket

This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

BS1 5UJ Bristol, South West £45000 Annually WhatJobs

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is looking for a seasoned and dynamic Hospitality Operations Manager to oversee their operations in **Bristol, South West England**. This is a pivotal role requiring a strategic thinker with a passion for delivering exceptional guest experiences and driving operational excellence. The successful candidate will be responsible for managing all aspects of the hospitality venue, from daily operations to staff development and financial performance. You will lead a diverse team, fostering a positive and productive work environment that encourages innovation and high performance. Key responsibilities will include managing budgets, controlling costs, ensuring compliance with health and safety regulations, and implementing strategies to enhance guest satisfaction and loyalty. The Operations Manager will also be involved in marketing and sales initiatives to drive revenue and occupancy. We are seeking an individual with a strong understanding of the hospitality industry, excellent leadership qualities, and a proven ability to manage complex operations. A background in hotel management, event management, or a related field is essential. You will be expected to be hands-on and present on-site to ensure smooth operations and to be a visible presence for both staff and guests. This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of service. Key duties include:
  • Overseeing daily operations of the hospitality establishment.
  • Managing and motivating a team of staff.
  • Developing and implementing operational strategies to improve efficiency and profitability.
  • Ensuring exceptional customer service standards are met and exceeded.
  • Managing budgets, controlling expenses, and reporting on financial performance.
  • Maintaining compliance with all health, safety, and licensing regulations.
  • Collaborating with marketing and sales teams to drive business growth.
  • Handling guest complaints and resolving issues promptly and professionally.
  • Procuring supplies and managing inventory levels.
  • Conducting regular performance reviews and providing ongoing training for staff.
This is an exciting opportunity for a dedicated professional to make a significant impact in a thriving establishment located in the heart of **Bristol**. If you possess a strategic mindset and a dedication to service excellence, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Hospitality Operations Manager

BS1 4RB Bristol, South West £45000 Annually WhatJobs

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee the day-to-day operations of their esteemed establishment in Bristol . This role requires a hands-on approach and a commitment to delivering exceptional guest experiences. The ideal candidate will possess a strong understanding of the hospitality industry, with proven leadership skills and a keen eye for detail. You will be responsible for managing various departments, including front of house, food and beverage, and events, ensuring smooth and efficient service delivery. Key responsibilities include staff recruitment, training, and development, maintaining high standards of service quality, managing budgets and financial performance, and ensuring compliance with health, safety, and licensing regulations. You will also be involved in resolving customer complaints, implementing operational improvements, and contributing to the strategic planning of the business. A proactive approach to problem-solving and the ability to motivate and lead a diverse team are essential. Experience in managing events, from initial planning to execution, would be highly advantageous. You should have excellent communication, interpersonal, and organisational skills, with a passion for creating memorable experiences for guests. This is a fantastic opportunity for a dedicated hospitality professional to advance their career in a challenging and rewarding environment.

Responsibilities:
  • Oversee all aspects of daily operations for the hospitality establishment.
  • Manage and motivate a team of staff across various departments.
  • Ensure the highest standards of customer service and guest satisfaction.
  • Develop and implement operational policies and procedures.
  • Manage budgets, control costs, and monitor financial performance.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle customer feedback and resolve complaints effectively.
  • Plan and manage events, ensuring seamless execution.
  • Train and develop staff to enhance service quality and team performance.
  • Contribute to marketing and business development initiatives.
Qualifications:
  • Significant experience in hospitality management, with a proven track record of success.
  • Strong leadership, team management, and communication skills.
  • In-depth knowledge of hospitality operations, including F&B and front-of-house.
  • Experience in event management is a plus.
  • Proficiency in hospitality management software and POS systems.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work under pressure and manage multiple priorities.
  • Relevant qualifications in Hospitality Management or Business Administration.
This advertiser has chosen not to accept applicants from your region.
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Director of Hospitality Operations

BS1 1AA Bristol, South West £60000 Annually WhatJobs

Posted 1 day ago

Job Viewed

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Job Description

full-time
Our client is seeking a highly experienced and strategic Director of Hospitality Operations to oversee and optimize all operational aspects of their expanding hospitality group in Bristol, South West England, UK . This senior leadership role is responsible for ensuring exceptional guest experiences across all properties, driving operational efficiency, and maximizing profitability. You will lead a diverse team of operational managers, develop and implement innovative service strategies, and maintain the highest standards of quality and compliance. The ideal candidate will possess a strong background in hospitality management, with proven expertise in operations, finance, human resources, and marketing within the sector. This is a key opportunity to shape the future of a thriving hospitality brand and make a significant impact on its success.

Key Responsibilities:
  • Oversee and direct the day-to-day operations of all hospitality venues, ensuring seamless service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Drive revenue growth and profitability across all departments.
  • Manage operational budgets, control costs, and optimize resource allocation.
  • Lead, mentor, and develop a team of operational managers and staff.
  • Ensure compliance with all health, safety, and regulatory standards.
  • Develop and maintain strong relationships with key stakeholders, including suppliers and local authorities.
  • Implement and monitor quality control measures across all aspects of the operation.
  • Drive innovation in service delivery and operational processes.
  • Conduct regular performance reviews and implement improvement plans.
  • Oversee recruitment, training, and development initiatives for operational staff.
  • Respond to and resolve escalated guest complaints or operational issues.
  • Stay abreast of industry trends and best practices to maintain a competitive edge.
  • Contribute to the strategic planning and expansion of the hospitality group.
  • Ensure brand standards are consistently met across all properties.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is preferred.
  • Minimum of 8-10 years of progressive experience in senior leadership roles within the hospitality industry.
  • Proven track record of successfully managing multi-site hospitality operations.
  • Extensive knowledge of hotel, restaurant, and event operations.
  • Strong financial acumen, including budgeting, P&L management, and cost control.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive operational excellence and guest satisfaction.
  • Experience with property management systems (PMS) and other hospitality software.
  • Ability to develop and implement strategic initiatives.
  • Strong problem-solving and decision-making capabilities.
  • Passion for delivering outstanding customer service.
This is a vital leadership position for a seasoned hospitality professional in the dynamic city of Bristol, South West England, UK . If you are ready to lead and innovate in the hospitality sector, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Senior Event Manager - Hospitality

BS1 5LL Bristol, South West £40000 Annually WhatJobs

Posted 4 days ago

Job Viewed

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Job Description

full-time
Our client, a renowned establishment in the Hospitality & Tourism sector, is seeking a highly organized and creative Senior Event Manager to spearhead their event operations in **Bristol, South West England, UK**. This role requires a blend of operational excellence and strategic planning to deliver memorable guest experiences.

As a Senior Event Manager, you will be responsible for the end-to-end planning and execution of a diverse range of events, from corporate functions and conferences to social gatherings and banquets. You will manage client relationships, oversee event budgets, coordinate with vendors, and lead on-site event teams to ensure flawless delivery. Key responsibilities include:
  • Developing and managing event concepts, proposals, and budgets in collaboration with clients.
  • Coordinating all aspects of event logistics, including venue setup, catering, AV, entertainment, and staffing.
  • Sourcing and negotiating with vendors and suppliers to ensure quality and cost-effectiveness.
  • Managing client expectations and providing exceptional customer service throughout the event planning process.
  • Leading and motivating on-site event teams, including event staff and volunteers.
  • Overseeing event execution, ensuring adherence to timelines, safety protocols, and quality standards.
  • Conducting post-event evaluations and reporting, including financial reconciliation and client feedback analysis.
  • Developing and implementing strategies to attract new clients and build repeat business.
  • Staying updated on industry trends, best practices, and emerging technologies in event management.
  • Ensuring compliance with all relevant licensing and regulatory requirements.

The ideal candidate will have a Bachelor's degree in Hospitality Management, Event Management, Business, or a related field, with a minimum of 5 years of experience in event planning and management, preferably within the hospitality industry. A proven track record of managing successful high-profile events is essential. Strong organizational, negotiation, and leadership skills are required, along with excellent communication and interpersonal abilities. Experience with event management software and a passion for creating exceptional experiences are key. This role is based in **Bristol, South West England, UK**, with a hybrid working arrangement that blends office-based strategic planning with on-site event execution.
This advertiser has chosen not to accept applicants from your region.

Senior Hospitality Operations Manager

BS8 4LL Bristol, South West £45000 Annually WhatJobs

Posted 6 days ago

Job Viewed

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Job Description

full-time
Our client is looking for a seasoned and highly skilled Senior Hospitality Operations Manager to oversee the day-to-day running of their premier establishments. This is a key leadership role, requiring presence and engagement at the venue. The successful candidate will be responsible for ensuring the highest standards of service excellence across all departments, including food and beverage, accommodation, and events. You will manage and develop a diverse team, fostering a positive and productive work environment, and ensuring staff are trained to deliver exceptional guest experiences. Key responsibilities include overseeing budgeting and financial performance, controlling costs, managing inventory, and optimising operational efficiency. You will be involved in strategic planning, driving revenue growth, and implementing innovative service solutions. Maintaining strong relationships with suppliers and ensuring compliance with health, safety, and licensing regulations are also crucial aspects of this role. The ideal candidate will possess a proven track record in hospitality management, exceptional leadership qualities, and a passion for delivering outstanding customer service. Strong financial acumen, excellent problem-solving abilities, and a commitment to continuous improvement are essential. This role is based at our client's flagship venue in Bristol, South West England, UK . Responsibilities:
  • Oversee all daily operations of the hospitality establishment, ensuring seamless service delivery.
  • Manage and lead the operational teams, including recruitment, training, and performance management.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, control costs, and optimise profitability.
  • Ensure compliance with all health, safety, licensing, and employment regulations.
  • Maintain high standards of quality and service across all guest touchpoints.
  • Develop and manage supplier relationships and inventory control systems.
  • Drive revenue growth through effective sales and marketing initiatives.
  • Conduct regular operational reviews and implement improvements.
  • Act as a role model, embodying the company's values and service ethos.
Qualifications:
  • Significant experience in a senior management role within the hospitality industry.
  • Demonstrated success in managing diverse operational departments.
  • Strong financial management skills, including budgeting and P&L responsibility.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to motivate and develop staff teams.
  • A comprehensive understanding of hospitality best practices and industry trends.
  • Proficiency in hospitality management software and systems.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of health, safety, and licensing regulations.
  • Passion for delivering exceptional guest experiences.
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