What Jobs are available for Hospitality in Wellington?
Showing 86 Hospitality jobs in Wellington
Hospitality Operations Manager
WV1 3NE Wolverhampton, West Midlands
£38000 Annually
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Posted today
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Job Description
Our client, a well-established hospitality group with multiple venues in the Wolverhampton, West Midlands, UK area, is looking for a dynamic and experienced Hospitality Operations Manager. This role is crucial for ensuring the smooth and efficient day-to-day running of their establishments, maintaining high standards of service, and driving profitability. The Operations Manager will oversee all aspects of front-of-house and back-of-house operations, including managing staff, controlling inventory, optimizing operational workflows, and ensuring compliance with health and safety regulations. You will be responsible for recruiting, training, and motivating a diverse team of hospitality professionals, fostering a positive and productive work environment. Key duties include developing and implementing operational strategies, managing budgets and financial performance, and ensuring consistent delivery of exceptional customer experiences. The ideal candidate will possess a strong background in hospitality management, with a proven track record of success in a similar role. Excellent leadership, communication, problem-solving, and financial acumen are essential. A deep understanding of the hospitality industry, including current trends and best practices, is required. You should be adept at managing multiple priorities, working under pressure, and making sound decisions. This position offers a fantastic opportunity for a dedicated professional to make a significant impact on the success of our client's venues. We are committed to providing a supportive work environment and opportunities for professional development. If you are passionate about hospitality, possess strong operational skills, and are eager to lead and inspire a team, we encourage you to apply for this exciting role.
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0
Club Manager - Hospitality
ST1 4DB Staffordshire, West Midlands
£45000 Annually
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Posted 2 days ago
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Job Description
Our client, a prestigious leisure and sports establishment, is seeking an experienced and charismatic Club Manager to oversee the day-to-day operations of their exclusive facility in **Stoke-on-Trent, Staffordshire, UK**. This is a hands-on, on-site role critical to delivering exceptional member experiences.
As the Club Manager, you will be responsible for all aspects of club operations, including staff management, member services, event planning, and facility maintenance. You will lead and motivate a team of front-of-house staff, fitness instructors, and support personnel, ensuring high standards of service delivery and operational efficiency. Your focus will be on fostering a welcoming and engaging atmosphere for all members and guests.
A key part of your role will involve managing budgets, controlling costs, and optimising revenue streams through membership sales, event bookings, and F&B operations. You will develop and implement strategies to enhance member satisfaction and retention, as well as drive new membership acquisition. Ensuring compliance with health, safety, and licensing regulations will be paramount.
We are looking for a proactive leader with exceptional interpersonal and communication skills. Proven experience in hospitality management, sports club management, or a related customer-facing role is essential. You should possess strong financial acumen, excellent organisational abilities, and a passion for delivering outstanding customer service. The ability to handle multiple priorities simultaneously and resolve issues effectively is critical.
This is an exciting opportunity for a dedicated professional to take on a leadership role within a thriving leisure and sports environment. If you are passionate about creating memorable experiences and building a strong community, we encourage you to apply.
Key Responsibilities:
As the Club Manager, you will be responsible for all aspects of club operations, including staff management, member services, event planning, and facility maintenance. You will lead and motivate a team of front-of-house staff, fitness instructors, and support personnel, ensuring high standards of service delivery and operational efficiency. Your focus will be on fostering a welcoming and engaging atmosphere for all members and guests.
A key part of your role will involve managing budgets, controlling costs, and optimising revenue streams through membership sales, event bookings, and F&B operations. You will develop and implement strategies to enhance member satisfaction and retention, as well as drive new membership acquisition. Ensuring compliance with health, safety, and licensing regulations will be paramount.
We are looking for a proactive leader with exceptional interpersonal and communication skills. Proven experience in hospitality management, sports club management, or a related customer-facing role is essential. You should possess strong financial acumen, excellent organisational abilities, and a passion for delivering outstanding customer service. The ability to handle multiple priorities simultaneously and resolve issues effectively is critical.
This is an exciting opportunity for a dedicated professional to take on a leadership role within a thriving leisure and sports environment. If you are passionate about creating memorable experiences and building a strong community, we encourage you to apply.
Key Responsibilities:
- Oversee all daily club operations, ensuring smooth and efficient functioning.
- Lead, manage, and motivate the club staff team.
- Enhance member experience and ensure high levels of satisfaction and retention.
- Manage membership sales and recruitment initiatives.
- Plan and execute club events, activities, and promotions.
- Oversee budget management, financial performance, and cost control.
- Ensure compliance with all health, safety, and operational regulations.
- Manage facility maintenance and ensure a high standard of cleanliness and presentation.
- Liaise with vendors and external partners.
- Proven experience in a management role within hospitality, leisure, or sports club operations.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal abilities.
- Financial acumen with experience in budgeting and P&L management.
- Proficiency in MS Office and ideally experience with club management software.
- Strong organisational and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends as required.
- A passion for the leisure and sports industry.
- Relevant qualification in Hospitality Management or Business is advantageous.
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1
Senior Hospitality Manager
WV1 1AA Wolverhampton, West Midlands
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly motivated and experienced Senior Hospitality Manager to oversee operations at a prestigious establishment in Wolverhampton, West Midlands, UK . This role demands exceptional leadership qualities, a deep understanding of front-of-house and back-of-house management, and a passion for delivering outstanding guest experiences. The successful candidate will be responsible for managing daily operations, including staffing, inventory, customer service, and budget adherence. You will lead a diverse team, fostering a positive and productive work environment. Key responsibilities include developing and implementing operational strategies to enhance efficiency and profitability, maintaining the highest standards of service quality and hygiene, and resolving customer complaints effectively and professionally. You will also be involved in staff recruitment, training, and performance management, ensuring all team members are equipped with the necessary skills and knowledge. A crucial aspect of this role involves financial management, including P&L responsibility, cost control, and forecasting. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage confidently with staff, suppliers, and guests. A proactive approach to problem-solving and a keen eye for detail are essential. Proven experience in a similar managerial role within the hospitality sector is a prerequisite. Strong organizational skills and the ability to multitask in a fast-paced environment are paramount. This is an excellent opportunity to join a dynamic team and make a significant impact on the success of our client's hospitality ventures.
Responsibilities:
Responsibilities:
- Oversee and manage all daily hospitality operations.
- Lead, motivate, and manage the performance of the hospitality team.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage budgets, control costs, and ensure financial targets are met.
- Maintain strict adherence to health, safety, and hygiene regulations.
- Ensure seamless coordination between different departments.
- Handle guest inquiries, feedback, and complaints promptly and efficiently.
- Conduct regular staff training and development programs.
- Manage supplier relationships and procurement processes.
- Contribute to strategic planning and business development.
- Proven track record in a senior hospitality management role (minimum 5 years).
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- In-depth knowledge of hospitality operations, standards, and best practices.
- Ability to work under pressure and make sound decisions.
- Relevant degree or qualification in Hospitality Management or a related field is preferred.
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2
Hospitality Operations Supervisor
WV1 1BS Wolverhampton, West Midlands
£28000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Hospitality Operations Supervisor to join their remote team, serving clients in the **Wolverhampton, West Midlands, UK** area. This role is crucial for ensuring exceptional guest experiences and maintaining high operational standards within the hospitality sector, all managed remotely. You will be responsible for overseeing daily operations, managing staff schedules, training new team members, and ensuring adherence to service quality and safety protocols. The ideal candidate will possess a strong understanding of hospitality management principles, excellent leadership skills, and a passion for delivering outstanding service. Key responsibilities include addressing customer inquiries and resolving issues promptly, monitoring inventory levels, and assisting with event coordination. You will work closely with front-of-house and back-of-house teams to ensure smooth operations and a positive working environment. Our client champions a remote-first approach, meaning you will leverage technology and communication tools to effectively manage and support your team and operations. This position requires strong organizational skills, the ability to multitask, and a proactive approach to problem-solving. You will play a key role in upholding the reputation and success of our client's hospitality services. This is a rewarding opportunity for a dedicated professional looking to excel in the dynamic world of hospitality management from a remote setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise daily hospitality operations to ensure seamless service delivery.
- Manage and motivate a team of hospitality staff.
- Train new employees on service standards and operational procedures.
- Address customer feedback and resolve complaints efficiently.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor inventory and order supplies as needed.
- Assist with the planning and execution of events.
- Maintain positive relationships with guests and staff.
- Utilize remote communication and management tools effectively.
- Contribute to service improvement initiatives.
Qualifications:
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent leadership, communication, and interpersonal skills.
- Customer-service oriented with a problem-solving attitude.
- Ability to manage staff and delegate tasks effectively.
- Proficiency in using technology for remote management.
- Knowledge of health and safety regulations in the hospitality sector.
- Flexible and adaptable approach to work.
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3
Senior Hospitality Operations Manager
ST1 2AA Staffordshire, West Midlands
£50000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a distinguished establishment within the hospitality sector, is seeking an experienced and dynamic Senior Hospitality Operations Manager. This role requires a hands-on leader passionate about delivering exceptional guest experiences and ensuring the smooth, efficient day-to-day running of their operations. The successful candidate will oversee multiple departments, manage staff, and drive service excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of daily operations, including F&B, front desk, housekeeping, and events, to ensure optimal performance and guest satisfaction.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment.
- Develop and implement operational policies and procedures to maintain high standards of service, safety, and efficiency.
- Manage departmental budgets, controlling costs effectively while maximizing revenue opportunities.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest inquiries, feedback, and complaints promptly and professionally, striving to exceed expectations.
- Collaborate with the marketing and sales teams to develop and execute strategies for increasing bookings and revenue.
- Manage relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.
- Conduct regular performance reviews for staff and implement ongoing training programs.
- Monitor industry trends and competitor activities to identify opportunities for service innovation and improvement.
- Oversee inventory management and control for all operational departments.
- Prepare operational reports for senior management, providing insights into performance, challenges, and strategic recommendations.
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role.
- Proven track record of successfully managing multiple departments within a hotel, resort, or similar establishment.
- Strong understanding of hotel operations, including F&B, rooms division, and event management.
- Excellent leadership, team-building, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Sound financial acumen with experience in budgeting, P&L management, and cost control.
- Exceptional customer service skills and a passion for delivering memorable guest experiences.
- Ability to work under pressure, make sound decisions, and adapt to changing circumstances.
- Strong organizational and time-management abilities.
- Knowledge of relevant health and safety legislation.
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4
Operations Manager, Hotel & Hospitality
ST1 4BG Staffordshire, West Midlands
£40000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned establishment in the hospitality sector, is seeking a dedicated and experienced Operations Manager to lead their hotel operations in **Stoke-on-Trent, Staffordshire, UK**. This vital role involves overseeing the day-to-day running of the hotel, ensuring exceptional guest experiences, and driving operational efficiency across all departments, including front desk, housekeeping, food & beverage, and maintenance. You will be responsible for managing staff, optimizing service delivery, controlling costs, and implementing strategies to enhance revenue and guest satisfaction. The ideal candidate will have a strong background in hotel management, outstanding leadership qualities, and a passion for delivering superior hospitality services. This position requires excellent organizational and problem-solving skills, with a commitment to upholding the highest standards of service and operational excellence.
Responsibilities:
Responsibilities:
- Oversee the daily operations of the hotel, ensuring seamless service delivery across all departments.
- Manage, train, and motivate a diverse team of hotel staff to achieve high performance standards.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Monitor and manage departmental budgets, controlling costs and optimizing resource allocation.
- Ensure compliance with all health, safety, and hygiene regulations within the hotel.
- Handle guest inquiries, complaints, and feedback, ensuring prompt and satisfactory resolutions.
- Collaborate with the sales and marketing teams to develop strategies for increasing occupancy and revenue.
- Maintain strong relationships with suppliers and service providers to ensure quality and value.
- Conduct regular performance reviews and provide feedback to staff.
- Identify opportunities for service improvement and implement new initiatives to enhance the guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in an operations management role.
- Proven track record of successfully managing hotel operations and driving guest satisfaction.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Strong understanding of budgeting, financial management, and revenue management principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and make sound decisions.
- Proficiency with hotel management software (PMS) and relevant operational tools.
- Passion for the hospitality industry and a commitment to service excellence.
- Flexibility to work varied shifts, including weekends and holidays.
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5
Senior Hospitality Operations Manager
ST1 2AA Staffordshire, West Midlands
£40000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee a prominent establishment. This role is crucial for ensuring the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing all day-to-day operations, including front-of-house, back-of-house, F&B services, and event coordination. The ideal candidate will have a proven track record in hospitality management, with a deep understanding of the industry's best practices. Key responsibilities include leading and motivating a diverse team, managing staff scheduling and training, controlling costs, and maximizing revenue streams. You will be involved in implementing and upholding service standards, ensuring compliance with health and safety regulations, and driving customer satisfaction initiatives. Strong financial acumen, including budgeting and P&L management, is essential. Excellent interpersonal, communication, and problem-solving skills are required to effectively manage staff, resolve guest issues, and foster a positive working environment. Experience in event management and a passion for creating exceptional guest experiences are highly desirable. A Bachelor's degree in Hospitality Management or a related field, combined with a minimum of 5 years of progressive management experience in the hospitality sector, is required. This is a full-time, on-site position requiring a commitment to delivering outstanding service and operational excellence. This position is based in Stoke-on-Trent, Staffordshire, UK .
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6
Senior Hospitality Operations Manager
ST1 1DH Staffordshire, West Midlands
£45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to oversee and enhance the operational efficiency of their establishments in Stoke-on-Trent, Staffordshire, UK . This is a pivotal leadership role focused on ensuring exceptional guest experiences, driving profitability, and maintaining the highest standards of service excellence across all departments. You will be responsible for managing day-to-day operations, including front-of-house, food and beverage, and back-of-house functions, ensuring seamless coordination and delivery.
Key responsibilities include developing and implementing operational strategies, setting performance targets, and monitoring key performance indicators (KPIs) such as customer satisfaction, revenue growth, and cost control. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Your role will involve recruiting, scheduling, and performance management of staff, ensuring optimal staffing levels and service quality. Experience in budgeting, financial forecasting, and P&L management is crucial, as you will be accountable for the financial performance of the operations. You will also manage supplier relationships, inventory control, and ensure compliance with health, safety, and hygiene regulations. The ideal candidate possesses a proven track record in senior management within the hospitality industry, demonstrating strong leadership, decision-making, and problem-solving skills. Excellent communication and interpersonal abilities are essential for interacting with guests, staff, and stakeholders. A deep understanding of the hospitality landscape, market trends, and customer service best practices is vital. This is an exciting opportunity for a dedicated professional to make a significant impact and drive success in a dynamic hospitality setting.
Qualifications:
Key responsibilities include developing and implementing operational strategies, setting performance targets, and monitoring key performance indicators (KPIs) such as customer satisfaction, revenue growth, and cost control. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and productive work environment. Your role will involve recruiting, scheduling, and performance management of staff, ensuring optimal staffing levels and service quality. Experience in budgeting, financial forecasting, and P&L management is crucial, as you will be accountable for the financial performance of the operations. You will also manage supplier relationships, inventory control, and ensure compliance with health, safety, and hygiene regulations. The ideal candidate possesses a proven track record in senior management within the hospitality industry, demonstrating strong leadership, decision-making, and problem-solving skills. Excellent communication and interpersonal abilities are essential for interacting with guests, staff, and stakeholders. A deep understanding of the hospitality landscape, market trends, and customer service best practices is vital. This is an exciting opportunity for a dedicated professional to make a significant impact and drive success in a dynamic hospitality setting.
Qualifications:
- Degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 5 years of progressive experience in hospitality management, with at least 2-3 years in a senior leadership role.
- Proven experience in managing multi-departmental operations (e.g., F&B, Front Office, Events).
- Strong understanding of financial management, budgeting, and P&L analysis.
- Excellent leadership, team management, and staff development skills.
- Demonstrated ability to enhance guest satisfaction and operational efficiency.
- Proficiency in hospitality management software and POS systems.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Knowledge of health, safety, and licensing regulations.
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7
Lead Hospitality Operations Manager
ST4 2AA Staffordshire, West Midlands
£50000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking an exceptional and highly experienced Lead Hospitality Operations Manager to spearhead their strategic growth and operational excellence, all within a fully remote capacity. This role demands a visionary leader with a deep understanding of the hospitality and tourism sectors, capable of driving innovation and optimizing guest experiences from anywhere in the world. You will be instrumental in shaping the future of our client's offerings through strategic planning, resource management, and the implementation of best practices. The position offers the flexibility of working remotely, allowing you to manage your operations effectively without geographical constraints.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to enhance service quality, efficiency, and profitability across all hospitality ventures.
- Oversee the day-to-day operations of various hospitality units, ensuring consistent standards of excellence in customer service, F&B, accommodation, and event management.
- Lead, mentor, and motivate remote operational teams, fostering a culture of collaboration, continuous improvement, and guest satisfaction.
- Analyze performance metrics, identify trends, and implement data-driven strategies to optimize operations and achieve key business objectives.
- Manage budgets, control costs, and ensure efficient resource allocation, including staff scheduling and inventory management.
- Develop and maintain strong relationships with suppliers, vendors, and key stakeholders.
- Ensure compliance with all health, safety, and hygiene regulations, adapting these for a remote operational oversight context.
- Drive innovation in service delivery and guest engagement, exploring new technologies and service models.
- Conduct regular virtual performance reviews and provide constructive feedback to team members.
- Prepare comprehensive reports on operational performance, financial results, and strategic initiatives for senior leadership.
- Stay abreast of industry trends, market dynamics, and competitor activities to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
- A minimum of 8 years of progressive experience in hospitality management, with a proven track record of success in operations leadership.
- Demonstrated ability to manage complex operations and lead diverse teams in a remote or distributed environment.
- Exceptional understanding of hotel, restaurant, and tourism operations, including F&B, front office, housekeeping, and events.
- Strong financial acumen, with expertise in budgeting, P&L management, and cost control.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire others.
- Proficiency in using hospitality management software and relevant digital collaboration tools.
- Strategic thinking and problem-solving capabilities.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Experience in developing and implementing new hospitality concepts is a significant advantage.
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8
Remote Hospitality Operations Director
ST1 2GN Staffordshire, West Midlands
£75000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client, a renowned and rapidly expanding hospitality group, is seeking an accomplished and visionary Remote Hospitality Operations Director. This is a fully remote position, offering the opportunity to lead and shape the operational excellence of their diverse portfolio of establishments from anywhere in the UK. The successful candidate will be responsible for overseeing all aspects of daily operations, ensuring consistent delivery of exceptional guest experiences, maintaining high standards of service, and driving profitability across all venues.
You will develop and implement strategic operational plans, policies, and procedures that align with the company's brand and objectives. Key responsibilities include managing budgets, controlling costs, optimising resource allocation, and driving revenue growth initiatives. This role requires strong leadership skills to guide and motivate regional and on-site management teams, fostering a culture of teamwork, innovation, and continuous improvement. You will be adept at analysing operational performance data, identifying areas for enhancement, and implementing effective solutions. A deep understanding of the hospitality industry, including food and beverage operations, front office, housekeeping, and event management, is essential. The ideal candidate will possess excellent communication, negotiation, and interpersonal skills, with a proven ability to build strong relationships with stakeholders at all levels. Experience in managing multiple locations and a demonstrated success in improving operational efficiency and guest satisfaction are critical. This is a unique opportunity for a senior hospitality leader to make a significant impact while enjoying the flexibility of a remote work environment and contributing to the continued success of a dynamic organisation.
Key Responsibilities:
This remote leadership role offers an exciting chance to drive operational success for a leading hospitality brand. If you possess extensive experience in hospitality management and a passion for delivering outstanding guest experiences, we invite you to apply.
You will develop and implement strategic operational plans, policies, and procedures that align with the company's brand and objectives. Key responsibilities include managing budgets, controlling costs, optimising resource allocation, and driving revenue growth initiatives. This role requires strong leadership skills to guide and motivate regional and on-site management teams, fostering a culture of teamwork, innovation, and continuous improvement. You will be adept at analysing operational performance data, identifying areas for enhancement, and implementing effective solutions. A deep understanding of the hospitality industry, including food and beverage operations, front office, housekeeping, and event management, is essential. The ideal candidate will possess excellent communication, negotiation, and interpersonal skills, with a proven ability to build strong relationships with stakeholders at all levels. Experience in managing multiple locations and a demonstrated success in improving operational efficiency and guest satisfaction are critical. This is a unique opportunity for a senior hospitality leader to make a significant impact while enjoying the flexibility of a remote work environment and contributing to the continued success of a dynamic organisation.
Key Responsibilities:
- Oversee and direct all aspects of hospitality operations across multiple locations.
- Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
- Manage operational budgets, cost controls, and financial performance reporting.
- Lead, mentor, and inspire on-site management and operational teams.
- Ensure consistent adherence to brand standards, service quality, and operational excellence.
- Drive revenue generation and implement effective sales and marketing strategies within operations.
- Conduct performance analysis, identify operational challenges, and implement effective solutions.
- Foster a positive work environment and promote a strong culture of service and teamwork.
- Manage vendor relationships and ensure efficient supply chain management for all operational needs.
- Stay abreast of industry trends and implement innovative practices to maintain a competitive edge.
This remote leadership role offers an exciting chance to drive operational success for a leading hospitality brand. If you possess extensive experience in hospitality management and a passion for delivering outstanding guest experiences, we invite you to apply.
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