What Jobs are available for Hospitality in Weybridge?

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

To support our growth, we are currently seeking a detailed orientated, customer-focused and French speaking Customer Service Representative reporting into our Customer Service Team Leader.

Please note we welcome applications from individuals based within a commutable distance to our Weybridge, Surrey or Burton-On-Trent, Staffordshire offices. We operate a hybrid working environment - two days onsite, three days WFH.

The Role:

As our newly appointed Customer Service Representative you will be the primary point of direct contact for communication with Clinigen’s customers i.e. hospitals, physicians and pharmacists. You have responsibility for servicing customer needs and providing information and support for the range of Clinigen and client products to assigned customer accounts. Ensure all enquiries and orders are processed accurately following set systems and processes.

Key Responsibilities:

You will be self sufficient with the ability to self-check work whilst handling a range of customer contacts within Clinigen's customer service environment, using knowledge and skills gained through first class training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers.

You will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. You will adopt a flexible approach as services may be subject to change.

You will deliver world class support and guidance to a range of global customers within the Customer Service department through:

• Order and enquiry handling
• Training and Process
• Customer Relationship & Support

Requirements

• Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
• Educated to a minimum of GCSE and or equivalent regional qualification
• Demonstrable experience of working in a Customer service environment
• Excellent communication skills with a customer centric focus
• Ability to multitask with ensuring great organisational skills
• Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
• Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards

If you are looking to be a customer facing representation for a global specialty pharmaceutical service provider with a passion to provide industry leading services, this could be the role for you.

Interested? We would love to hear from you, please apply today for consideration.

We welcome applications from individuals based within a commutable distance to our Weybridge, Surrey offices.

Key Responsibilities:

Self-Managed with ability to self-check work whilst handling a range of customer contact within a customer service environment, using knowledge and skills gained through training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers. An Account Executive will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. A flexible approach is required as services may be subject to change. Expectation to deliver world class support and guidance to a range of global customers within the Customer Service department through:

Order and enquiry handling:

• Within set SLA’s, and referencing the relevant internal reference instructions, process customer orders and enquiries accurately, efficiently in full through to completion to deliver the right drug, to the right patient, at the right time
• Adhere to set regulatory, legislative, and compliance-based SOP’s whilst handling customer data and in accordance with Clinigen processes
• Process quotations and product sourcing enquiries in line with training and reference documents for respective regions
• Keep up to date with Standard Operating Procedures to ensure order and enquiry handling compliance
• Log any compliance-based enquiries in the Quality system as per SOP (excursion of stock, complaints, non-conformances etc.)
• Develop relationships with our customers to deal with enquiries first time and in full, where possible. Soft skill communication is clear and apparent at all times

Training and Process:

• Complete an ‘onboarding’ training program specific to your Customer Services role and upon further experience, assist to deliver this training to new starters
• Ensure familiarisation and confidence in using all systems and processes within the Customer Services department in line with our departmental training hub and reference documents
• Input in improving customer experience by communicating any process constraints or improvement activity ideas
• Expectation to attend all compliance-based refresher training programs set by the Training Manager
• Provide constructive feedback to Clinigen using the Peakon system to showcase our expertise and to help be the voice of our customers
• Comply with all internal practices and SOPs. Customer Service authored SOPs should be well known
• Strive to achieve personal objectives set by line manager and relevant departmental KPIs and attend regular check ins with your line manager to record these in the company appraisal portal
• Develop and maintain an understanding of all relevant Clinigen and client products to support our customer needs
• Familiarise yourself with internal colleagues’ processes to ensure a collaborative nature in our exchanges

Customer Relationship & Support:

• Respond to inbound calls, emails and faxes consistently meeting and maintaining the department KPIs ensuring that response times for the customer does not fall outside of SLA
• Follow company guidelines whilst thinking quickly and outside the box to offer solutions to meet the customer’s needs
• Make outbound calls to our customers to support strategic projects or for a business requirement
• Ability to de-escalate calls and emails in an effective manner and know when to escalate to senior team members for resolution support
• Build long-term and ongoing external customer relationships through effective communication and interpersonal skills to ensure repeat business opportunity
• Collaborate with internal Clinigen Teams to ensure the customers account is compliant and created according to their needs i.e., online access
• Develop and maintain effective long-term working relationships with all internal customers and support functions within the business to aid customer management
• Ability to communicate and engage with a high level of professionalism and flexibility to adapt to our customers demands as per language and cultural requirement
• Support the customer needs in line with departmental KPIs
• When appropriate, promote Clinigen Direct and encourage customers to process their own orders through the digital platformEnsure that complaints and non-conformances are captured in line with our SOP’s and corrective actions are
• implemented promptly to ensure customer relationship is maintained. Awareness to escalate when required.
• Work in a flexible manner to assist and support other areas of the Customer Service department and customers as and when necessary

Additional duties:

The list of duties is not intended to be exhaustive but gives a general indication of the tasks involved. It is the nature of the company that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are, therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their job description are not excluded.

Requirements

• Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
• Educated to a minimum of GCSE and or equivalent regional qualification
• Demonstrable experience of working in a Customer service environment
• Excellent communication skills with a customer centric focus
• Ability to multitask with ensuring great organisational skills
• Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
• Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage
• Potential experience in a Customs environment.

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards

We're excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we're looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You'll Do

• Greet guests warmly and create a positive first impression
• Assist with seating and provide menus
• Take food and drink orders accurately and efficiently
• Serve meals and beverages in a professional and friendly manner
• Accommodate dietary requirements and guest preferences
• Clear and reset tables quickly between services
• Work closely with the kitchen and colleagues to ensure smooth service
• Handle concerns and special requests with professionalism
• Maintain high standards of cleanliness and hygiene

About You

• Previous hospitality or customer service experience (preferred)
• Excellent communication and people skills
• Friendly, approachable, and calm under pressure
• Team player with strong attention to detail
• Flexible with working hours, including evenings and weekends

What We Offer

• Pension scheme
• Enhanced annual leave, including birthday leave
• Volunteering and wellbeing days
• Staff rewards and recognition schemes
• The chance to be part of a brand-new restaurant launch
• A warm, supportive team environment

If you're enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we'd love to hear from you

Hospitality Host Broadbridge Park, Horsham- £12.21 per hour

• 71 Bedded Nursing, Dementia and Residential Home
• Part time; 24 hours per week
• Shifts include alternate weekends

At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, throug.

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We’re excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we’re looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You’ll Do

• Greet guests warmly and create a positive first impression
• Assist with seating and provide menus
• Take food and drink orders accurately and efficiently
• Serve meals and beverages in a professional and friendly manner
• Accommodate dietary requirements and guest preferences
• Clear and reset tables quickly between services
• Work closely with the kitchen and colleagues to ensure smooth service
• Handle concerns and special requests with professionalism
• Maintain high standards of cleanliness and hygiene

About You

• Previous hospitality or customer service experience (preferred)
• Excellent communication and people skills
• Friendly, approachable, and calm under pressure
• Team player with strong attention to detail
• Flexible with working hours, including evenings and weekends

What We Offer

• Pension scheme
• Enhanced annual leave, including birthday leave
• Volunteering and wellbeing days
• Staff rewards and recognition schemes
• The chance to be part of a brand-new restaurant launch
• A warm, supportive team environment

If you’re enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we’d love to hear from you!

Handle Recruitment are looking for an ambitious Sales Manager to join our client, selling premium hospitality across six flagship Arts, Entertainment, and Tennis events and delivering unforgettable experiences for their clients.

West London | 4 Days a week in office

Salary - £35,000 to £40,000 Plus Commission

About the Role
Our client's Hospitality Department delivers outstanding experiences and generates revenue across some of London's most iconic events, including:

• Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
• Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
• Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role encompassing lead generation, proactive sales, client account management, and hands-on delivery at events. From Michelin-star dining packages to bespoke Christmas party experiences, no two days are the same.

The Ideal Candidate

• Genuine passion for live events and hospitality sales
• 3-4+ years proven sales experience, ideally in events, hospitality, or related industries
• Thrives in a fast-paced, client-focused environment
• Experience in managing teams and leadership
• Confident managing the full sales cycle and building lasting client relationships

This is an exciting opportunity to join a dynamic, high-performing team working on some of the UK's most loved events.

Key Responsibilities

• Maximise revenue to achieve/exceed event targets
• Meet deadlines and work effectively under pressure
• Maintain high activity levels (40+ dials/day, 5+ effective calls)
• Manage and lead a sales team to ensure targets are met
• Arrange and attend meetings with new and existing clients
• Proactively source leads from multiple channels
• Maintain and develop the sales database and client communications
• Collaborate with sales team and other internal departments (marketing, operations, accounts, PR)
• Contribute ideas to enhance events and identify new opportunities
• Translate marketing strategies into exhibitor sales benefits
• Maintain and update floor plans, sales sheets, and mailers
• Execute consistent sales communication schedules and follow-up processes
• Deliver excellent client service and on-site hospitality
• Ensure re-booking processes are followed to maintain event integrity
• Take ownership of tasks, manage agendas, and deliver independently

Key Results Areas

• Achieve and exceed personal and team sales targets
• Ensure lead and show targets are met/exceeded
• Maintain timely, high-quality client communications
• Deliver dependable, professional client service
• Contribute creatively to event content and client relationship development
• Maintain accurate weekly and monthly sales forecasting

Strengths & Skills

• Proven sales/event sales experience
• Strong IT competency, especially Microsoft Office
• Excellent telesales experience and results
• Experience in sales planning and managing teams
• Highly organised with strong attention to detail
• Excellent written and verbal communication
• Commercially aware yet client-focused
• Able to work under pressure and deliver results through others
• Initiative-driven, solution-oriented, and creative

Working arrangements

• Location: Chiswick Park, London
• Permanent contract, 9-5 pm
• Occasional weekend work at events (e.g., Taste of London, Hampton Court Palace Festival)
• Occasional travel for client meetings

Apply today to further your application to the next stage!

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Our client is seeking a driven and experienced salesperson to join their team, focusing on selling premium hospitality experiences across six flagship events within their Arts & Entertainment and Tennis portfolio.

Permanent | West London (4 days per week in office)
Salary: £28,000 - £32,000 (DOE)

The client's Hospitality Department delivers exceptional experiences and generates revenue across some of London's most iconic events. Spanning music, sport, culinary, and festive experiences, the team curates unforgettable moments for a diverse audience.

Current portfolio includes:

• Summer: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, Blenheim Palace Festival
• Winter: Hyde Park Winter Wonderland, Glide at Battersea Power Station
• Year-round: Lift 109 at Battersea Power Station

This is a 360° sales role involving lead generation, proactive selling, account management, and on-site delivery of hospitality. From Michelin-star dining at the Giorgio Armani Tennis Classic to bespoke Christmas party packages at Hyde Park Winter Wonderland - no two days are the same.

The Ideal Candidate Will

• Have a genuine passion for live events and hospitality sales
• Bring 1-3 years of proven sales experience, ideally in events, hospitality, or a related industry
• Thrive in a fast-paced, client-focused environment
• Be confident managing the full sales cycle and building long-term client relationships

This is an exciting opportunity to join a dynamic, high-performing team delivering some of the UK's most loved events.

Key Responsibilities

• Drive revenue growth to achieve and exceed sales targets
• Maintain high activity levels (40+ dials and 5+ effective calls per day)
• Source and convert new business opportunities
• Manage and update the sales database and key client records
• Collaborate with colleagues to develop strategies and identify new opportunities
• Report on sales performance, pipeline, and forecasting
• Support event development through industry insight and creative ideas
• Translate marketing strategies into sales opportunities
• Prepare and distribute effective sales communications
• Liaise with internal teams including marketing, operations, accounts, and PR
• Represent the client confidently at meetings and networking events
• Manage the re-booking process and build long-term relationships
• Ensure process compliance and maintain event integrity
• Deliver all work with precision, attention to detail, and commercial awareness
• Implement a strong customer care programme to drive client satisfaction and loyalty

Key Results

• Exceed personal and event sales targets
• Provide timely, professional client communication and service
• Contribute to team success and business growth
• Deliver accurate forecasting and insightful reporting
• Generate creative ideas to enhance event content and partnerships

Knowledge and Experience

• Proven sales or event sales experience with strong results (1-3 years)
• Confident telesales and account management skills
• Experience in sales planning and forecasting
• Proficiency in Microsoft Office and CRM systems
• Highly organised with exceptional attention to detail
• Strong written and verbal communication skills
• Commercially aware, customer-focused, and results-driven
• Proactive, solution-oriented, and resilient under pressure
• Effective both independently and collaboratively

Working Details

• Hours: 9 am - 5 pm
• Location: West London (4 days per week in office)
• Occasional weekend and travel required for events such as Taste of London or Hampton Court Palace Festival
  

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Telesales Agent - Corporate Hospitality & Sports Travel Sales

Location: East Croydon (office-based, Mon–Fri)

Salary: £30,000 base + uncapped commission

OTE: £0,000 - 00,000

Commission: Earn up to 10% on revenue

️ Perks: VIP event access, sociable team culture, fast progression

About Prestige Corporate Events

At Prestige Corporate Events , we sell corporate hospitality and bespoke travel packages to the world’s most high-demand sports and music events.

From Champions League boxes , VIP glamping at Glastonbury , and Royal Ascot , to luxury travel experiences for every Formula 1 race worldwide , our packages help businesses entertain clients, build relationships, and close deals that matter .

We’re based just 1 minute from East Croydon Station , in a high-energy office filled with young, ambitious salespeople who love sport, love selling, and love winning .

What You’ll Be Doing

️ High-Volume Sales with Serious Rewards

• Make outbound calls to business owners and senior decision-makers
• Pitch high-value hospitality and travel packages tailored to client entertainment
• Operate in a short, fast-paced sales cycle - no slow nurturing, no drawn-out processes
• Focus on volume, energy, and closing - every day is a sales day

Full Support + Ready-Made Contacts (For the Right Candidate)

Your daily role involves outbound activity, but we don’t expect you to start from scratch. For the right person with hospitality/event sales experience , we offer:

• Fully qualified books of contacts
• ️ Past client data ready for re-engagement
• Sales-ready lead pools distributed directly to you
• You’ll have the tools to hit the ground running from week one

️ Sell the Events Everyone Wants

From corporate hospitality to full travel packages, you’ll be selling:

• Every Formula 1 race - Monaco, Abu Dhabi, Silverstone & more
• Champions League & Premier League boxes
• Glastonbury VIP glamping & exclusive concert access
• Wimbledon ,