Hospitality Manager

NR15 1JH Bungay, Eastern £30000 annum Jupiter Recruitment

Posted 4 days ago

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Job Description

Permanent

An exciting new job opportunity has arisen for a committed Hospitality Manager to work in amazing care home based in the Brooke, Norwich area. You will be working for one of UK's leading health care providers

This care home really gets to know the residents and the staff pride themselves on offering the highest quality care tailored to their needs

**To be considered for this position you must have experience of Hospitality Management**

As the Hospitality Manager your key responsibilities include:

  • Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
  • Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
  • Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
  • Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
  • Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
  • Maintain and manage best first impression experience
  • Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:

  • Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
  • Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
  • Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
  • Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
  • Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
  • Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
  • Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

  • Refer-a-friend*
  • Reward Gateway - discounts, wellbeing, employee assistance & much more
  • Comprehensive induction and paid training programme with career prospects
  • Excellent working environment
  • Cost of DBS*
  • We are a Living Wage Employer

Reference ID: 7092

To apply for this fantastic job role, please call on or send your CV

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Hospitality - Host/Hostess

Kesgrave, Eastern Barchester Healthcare

Posted today

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Job Description

full time

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





This advertiser has chosen not to accept applicants from your region.

Hospitality - Host/Hostess

Kesgrave, Eastern £13 Hourly Barchester Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

IP7 7RA Wattisham, Eastern Compass Group

Posted today

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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1408/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

Great Bricett, Eastern Compass Group

Posted today

Job Viewed

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Job Description

part time

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1408/(phone number removed)/(phone number removed)/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.

Customer Service Executive

IP1 Ipswich, Eastern Adecco

Posted today

Job Viewed

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Job Description

full time

Join Our Client as an

This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

Great Bricett, Eastern £12 Hourly Compass Group

Posted today

Job Viewed

Tap Again To Close

Job Description

part time

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1408/(phone number removed)/(phone number removed)/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.
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Customer Service Executive

Suffolk, Eastern £26000 - £36000 Annually Adecco

Posted today

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Job Description

permanent

Join Our Client as an

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Customer Service Representative

Suffolk, Eastern £30000 Annually Bennett and Game Recruitment LTD

Posted today

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Job Description

permanent

Our client is a leading supplier of heavy plant especially telehandlers and roto telehandlers across the country and they are looking to add a Customer Care Expert to their depot in Ipswich. This is a fantastic opportunity to become a key part of a fast-growing, forward-thinking company.



Customer Service Representative Job Overview

  • Respond to a minimum of 40 phone calls per day, along with handling additional incoming customer inquiries across various channels.
  • Accurately record breakdown calls, apply correct status codes, and ensure each job is assigned a clear ETA.
  • Deliver clear, concise, and helpful information to customers in a friendly and professional manner.
  • Coordinate with mobile fitters and third-party engineers to help minimise site delays and ensure timely service delivery.
  • Manage both personal and shared inboxes, ensuring all emails are promptly actioned, categorised, and filed appropriately.
  • Maintain effective communication with customers, depots, mobile technicians, and third-party service providers.
  • Complete general administrative tasks and provide support as needed to the wider team.
  • Escalate issues involving depots or external suppliers to the Hire and Service Supervisor in a timely manner.
  • Work closely with the Mobile Controller to monitor site ETAs and follow up on updates from third-party providers.
  • Address and resolve customer queries promptly and professionally via phone and email.
  • Supply clients with relevant asset information upon request.
  • Consistently deliver an exceptional level of customer service to both new and existing clients across all communication platforms.


Customer Service Representative Job Requirements

  • Strong verbal and written communication skills, with a minimum Grade C (or equivalent) in GCSE English Language.
  • Exceptional organisational abilities and effective negotiation skills.
  • Confident communicator, comfortable engaging with others via phone, email, and in-person.
  • Collaborative team player with a positive, proactive mindset and a willingness to go the extra mile.
  • Proficient in Microsoft Excel and the wider Microsoft Office suite.
  • Able to remain calm under pressure, effectively prioritise tasks, and manage a busy workload independently.
  • Demonstrated experience in a customer service role is essential.
  • Previous knowledge or experience within the plant hire industry is highly desirable.


Customer Service Representative Salary & Benefits

  • 30,000 salary
  • Monday-Friday (7:30-5:00)
  • Inclusion in our company bonus scheme
  • Up to 25 days of annual leave, plus
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Customer Service Representative

Ipswich, Eastern Bennett and Game

Posted today

Job Viewed

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Job Description

permanent

Our client is a leading supplier of heavy plant especially telehandlers and roto telehandlers across the country and they are looking to add a Customer Care Expert to their depot in Ipswich. This is a fantastic opportunity to become a key part of a fast-growing, forward-thinking company.



Customer Service Representative Job Overview

  • Respond to a minimum of 40 phone calls per day, along with handling .











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