67 Hospitality jobs in Wokingham

Hospitality Assistant

West Byfleet, South East Retirement Villages Group

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Job Description

We're excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we're looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You'll Do

  • Greet guests warmly and create a positive first impression
  • Assist with seating and provide menus
  • Take food and drink orders accurately and efficiently
  • Serve meals and beverages in a professional and friendly manner
  • Accommodate dietary requirements and guest preferences
  • Clear and reset tables quickly between services
  • Work closely with the kitchen and colleagues to ensure smooth service
  • Handle concerns and special requests with professionalism
  • Maintain high standards of cleanliness and hygiene

About You

  • Previous hospitality or customer service experience (preferred)
  • Excellent communication and people skills
  • Friendly, approachable, and calm under pressure
  • Team player with strong attention to detail
  • Flexible with working hours, including evenings and weekends

What We Offer

  • Pension scheme
  • Enhanced annual leave, including birthday leave
  • Volunteering and wellbeing days
  • Staff rewards and recognition schemes
  • The chance to be part of a brand-new restaurant launch
  • A warm, supportive team environment

If you're enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we'd love to hear from you

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Hospitality Assistant

West Byfleet, South East Retirement Villages Group

Posted 2 days ago

Job Viewed

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Job Description

Permanent

We’re excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we’re looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public. This is a part time role - 10 hours per week.

What You’ll Do

  • Greet guests warmly and create a positive first impression
  • Assist with seating and provide menus
  • Take food and drink orders accurately and efficiently
  • Serve meals and beverages in a professional and friendly manner
  • Accommodate dietary requirements and guest preferences
  • Clear and reset tables quickly between services
  • Work closely with the kitchen and colleagues to ensure smooth service
  • Handle concerns and special requests with professionalism
  • Maintain high standards of cleanliness and hygiene

About You

  • Previous hospitality or customer service experience (preferred)
  • Excellent communication and people skills
  • Friendly, approachable, and calm under pressure
  • Team player with strong attention to detail
  • Flexible with working hours, including evenings and weekends

What We Offer

  • Pension scheme
  • Enhanced annual leave, including birthday leave
  • Volunteering and wellbeing days
  • Staff rewards and recognition schemes
  • The chance to be part of a brand-new restaurant launch
  • A warm, supportive team environment

If you’re enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we’d love to hear from you!

This advertiser has chosen not to accept applicants from your region.

Revenue Manager - Hospitality

RG1 2LU Reading, South East £45000 Annually WhatJobs

Posted 18 days ago

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full-time
A prestigious hotel group with a portfolio of luxury properties across the UK is looking for an analytical and strategic Revenue Manager to join their corporate team, based in **Reading, Berkshire, UK**. This role embraces a hybrid working model, facilitating effective collaboration whilst offering personal flexibility. You will be responsible for maximizing room revenue and optimizing revenue per available room (RevPAR) through strategic pricing, inventory management, and demand forecasting. This involves analyzing market trends, competitor activities, and historical data to implement effective revenue management strategies across all designated properties. You will work closely with property management, sales, and marketing teams to ensure alignment on pricing and promotional activities. The ideal candidate will possess a strong understanding of the hospitality industry, advanced knowledge of revenue management systems (e.g., Opera, IDeaS), and proficiency in data analysis and reporting. Proven experience in a similar revenue management role within the hotel sector is essential, coupled with excellent analytical, problem-solving, and communication skills. You should be adept at identifying opportunities for revenue growth and implementing data-driven solutions. A Bachelor's degree in Hospitality Management, Business, or a related field is preferred. This is an exciting opportunity to contribute to the financial success of a renowned hotel brand, driving performance and playing a key role in strategic decision-making. You will be part of a dynamic and supportive team committed to delivering exceptional guest experiences and achieving ambitious business goals.
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Hospitality Operations Manager

RG1 2JL Reading, South East £38000 Annually WhatJobs

Posted 20 days ago

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full-time
Our client, a prominent hospitality establishment, is seeking a highly skilled and motivated Hospitality Operations Manager. This is an on-site role in **Reading, Berkshire, UK**, focused on ensuring the seamless and efficient day-to-day operations of our venue. You will be responsible for overseeing all aspects of service delivery, including front-of-house, food and beverage, and event management, to ensure exceptional guest experiences. Your key duties will include managing staff schedules, training, and performance, maintaining high standards of customer service, and ensuring compliance with all health, safety, and hygiene regulations. You will also be involved in inventory management, cost control, and budget adherence to optimize profitability. Building and maintaining strong relationships with guests, handling feedback and resolving any issues promptly and professionally, is paramount. You will collaborate with various departments to coordinate events and ensure they are executed flawlessly. The ability to analyze operational data, identify areas for improvement, and implement effective solutions is crucial. You will play a key role in driving operational efficiency and enhancing the overall guest journey. The ideal candidate will possess a Bachelor's degree in Hospitality Management or a related field, coupled with a minimum of 5 years of progressive experience in hospitality operations management. Proven leadership skills, with the ability to motivate and lead a diverse team, are essential. A strong understanding of the hospitality industry, including best practices in service, food safety, and financial management, is required. Excellent communication, problem-solving, and organizational skills are vital. The ability to work under pressure and adapt to changing demands is crucial. This role offers an exciting opportunity to contribute to the success of a leading hospitality venue, ensuring outstanding experiences for every guest.
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Remote Hospitality Operations Manager

RG1 1AZ Reading, South East £55000 Annually WhatJobs

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full-time
Our client is looking for an experienced and strategic Remote Hospitality Operations Manager to oversee and optimise operations across multiple hospitality venues. This position is fully remote, allowing you to manage and direct from anywhere in the UK. You will be responsible for developing and implementing operational strategies to enhance guest experience, streamline service delivery, and improve profitability. Your duties will include managing budgets, controlling costs, and ensuring adherence to all health, safety, and hygiene regulations, adapted for a remote management context. You will work closely with on-site management teams, providing guidance, support, and performance feedback through regular virtual meetings and communication channels. The ideal candidate will possess a strong understanding of the hospitality industry, including food and beverage, accommodation, and event management. Excellent leadership, communication, and problem-solving skills are paramount, as is the ability to motivate teams remotely and foster a culture of excellence. You should be proficient in using various operational software and reporting tools, with a keen eye for detail and a data-driven approach to decision-making. Responsibilities include analysing operational performance, identifying areas for improvement, and implementing effective solutions. This role requires the ability to adapt traditional hospitality management practices to a remote operational framework. You will also be involved in strategic planning, market analysis, and the development of new service offerings. This is an exceptional opportunity for a seasoned hospitality professional seeking a challenging, high-impact role that offers unparalleled flexibility and the chance to shape the future of remote hospitality management.

Location: Reading, Berkshire, UK (Remote)
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Senior Hospitality Operations Manager

RG1 1AB Reading, South East £50000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and elevate the operational standards of various hospitality establishments. This is a pivotal, fully remote role where you will be instrumental in driving efficiency, guest satisfaction, and profitability across a diverse portfolio. Your expertise will be crucial in developing and implementing strategic operational plans, ensuring adherence to quality control measures, and fostering a culture of excellence. You will be responsible for managing budgets, optimizing resource allocation, and identifying areas for improvement. This position requires a proactive leader who can analyze performance metrics, make data-driven decisions, and effectively communicate with stakeholders at all levels. You will also play a key role in developing training programs for staff and ensuring compliance with all relevant health, safety, and licensing regulations. The ideal candidate will have a proven track record in hospitality management, with a deep understanding of front-of-house and back-of-house operations. Experience with technology solutions for the hospitality industry, such as property management systems and point-of-sale systems, is highly desirable. This role demands exceptional organisational skills, a keen eye for detail, and the ability to adapt to evolving industry trends. You will work collaboratively with remote teams, driving continuous improvement and maintaining the highest standards of service delivery. A passion for delivering outstanding guest experiences and a commitment to operational excellence are paramount. If you are a results-oriented leader with a comprehensive understanding of the hospitality sector and a desire to make a significant impact from a remote setting, we encourage you to apply. This is an exciting opportunity to shape the future of hospitality operations for our client.
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Senior Hospitality Operations Manager

RG1 1DN Reading, South East £60000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a leading international hospitality group, is seeking an accomplished and strategic Senior Hospitality Operations Manager to join their fully remote global operations team. This critical role is responsible for overseeing and optimizing the operational efficiency and guest experience across a portfolio of properties worldwide. You will work remotely to develop and implement best practices in service delivery, staff management, and financial performance, ensuring consistency and excellence across all locations. The ideal candidate will possess extensive experience in high-level hospitality management, with a deep understanding of hotel operations, food and beverage management, and customer relationship management. You will collaborate closely with on-site management teams, driving performance improvements, and ensuring adherence to brand standards and operational protocols. Responsibilities include developing operational strategies, analyzing performance metrics, managing budgets, and identifying opportunities for innovation and cost savings. You will also be instrumental in staff training and development, fostering a culture of exceptional service and employee engagement. This position requires outstanding leadership, communication, and problem-solving skills, coupled with a proactive approach to identifying and resolving operational challenges. The ability to effectively manage and motivate teams remotely, utilizing digital communication tools and performance monitoring systems, is essential. We are looking for a visionary leader who can inspire operational excellence and contribute to the continued success and growth of the group. This role offers a unique opportunity to shape the guest experience on a global scale and drive strategic initiatives from a remote base. You will be instrumental in maintaining the group's reputation for quality and service.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 10+ years of progressive experience in hospitality operations management, with significant experience in senior leadership roles.
  • Proven ability to manage multiple properties and diverse teams effectively.
  • Strong understanding of hotel operations, F&B, and customer service principles.
  • Excellent financial acumen, including budgeting and P&L management.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive operational improvements and achieve performance targets.
  • Proficiency in hospitality management software and remote collaboration tools.
  • A passion for delivering exceptional guest experiences.
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Events and Hospitality Manager

RG1 1AA Reading, South East £40000 Annually WhatJobs

Posted 5 days ago

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full-time
Our client, a prestigious venue and hospitality group, is seeking an accomplished and energetic Events and Hospitality Manager to oversee the planning, execution, and delivery of exceptional events at their prime location in Reading, Berkshire, UK . This role demands a creative individual with a meticulous eye for detail, a passion for delivering outstanding guest experiences, and a proven ability to manage multiple projects simultaneously in a fast-paced environment. You will be responsible for everything from initial client brief to post-event evaluation, ensuring seamless operations and client satisfaction.

Responsibilities:
  • Oversee the end-to-end planning and execution of a diverse range of events, including corporate functions, weddings, banquets, and private parties.
  • Manage client relationships from initial inquiry through to post-event follow-up, ensuring all requirements and expectations are met and exceeded.
  • Develop detailed event proposals, budgets, and timelines, ensuring financial targets are achieved and profitability is maximized.
  • Coordinate with internal teams, including catering, banqueting, sales, and technical staff, to ensure seamless event delivery.
  • Source and manage external suppliers and vendors, negotiating contracts and ensuring high standards of service.
  • Create innovative event concepts and themes that align with client briefs and venue capabilities.
  • Oversee on-site event management, ensuring smooth operations, troubleshooting any issues that arise, and maintaining high levels of guest service.
  • Manage and train a team of event coordinators and hospitality staff, fostering a positive and productive work environment.
  • Conduct post-event analysis, gathering feedback and identifying areas for improvement in future events.
  • Ensure compliance with all health, safety, and licensing regulations.
Qualifications:
  • A minimum of 5 years of experience in event management and hospitality operations, with a proven track record of successfully managing high-profile events.
  • Exceptional organizational, planning, and time management skills, with the ability to multitask effectively.
  • Strong negotiation and interpersonal skills, with the ability to build rapport with clients and suppliers.
  • Excellent communication and presentation skills, both written and verbal.
  • Proficiency in event management software and MS Office Suite.
  • A creative flair and a passion for delivering unique and memorable experiences.
  • Experience in budget management and financial control.
  • Ability to work flexible hours, including evenings and weekends, as required by event schedules.
  • A degree or diploma in Hospitality Management, Event Management, or a related field is advantageous.
  • A proactive approach and the ability to remain calm and effective under pressure.
This is a fantastic opportunity to join a leading hospitality group in Reading, Berkshire, UK , and play a key role in delivering unforgettable events. We offer a competitive salary and benefits package, along with opportunities for career advancement. If you are a passionate and experienced event professional, we encourage you to apply.
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Senior Hospitality Operations Manager

RG1 1AA Reading, South East £50000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a prestigious hospitality group, is looking for an experienced Senior Hospitality Operations Manager to join their team. This hybrid role offers a blend of remote work flexibility and on-site presence in Reading, Berkshire, UK , providing an optimal balance for strategic planning and operational oversight. You will be responsible for managing the day-to-day operations of multiple hospitality venues, ensuring the highest standards of guest service, operational efficiency, and financial performance. Key responsibilities include overseeing front-of-house and back-of-house departments, managing staff performance, training, and development, and implementing operational policies and procedures. You will play a crucial role in driving revenue growth through effective sales strategies and exceptional customer experiences. Budget management, cost control, and inventory management are also critical aspects of this position. The ideal candidate will have a strong understanding of the hospitality industry, with proven experience in operations management within hotels, restaurants, or event venues. Excellent leadership, communication, and interpersonal skills are essential for motivating teams and building strong relationships with guests and stakeholders. You should be adept at problem-solving, decision-making, and adapting to the dynamic demands of the hospitality sector. Experience with hospitality management software and systems is highly desirable. A degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5 years of progressive experience in hospitality operations, is required. This role requires a proactive and results-oriented individual with a passion for delivering outstanding guest experiences. You will contribute significantly to the success and growth of our client's esteemed establishments.
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Remote Hospitality Operations Director

RG1 1PB Reading, South East £70000 Annually WhatJobs

Posted 8 days ago

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full-time
Our client is seeking a visionary and experienced Hospitality Operations Director to lead their expanding portfolio of unique hospitality venues, operating entirely remotely. This is a critical leadership role demanding exceptional strategic planning, operational excellence, and a deep understanding of the hospitality industry. As a remote-first leader, you will be responsible for driving innovation, optimizing operational efficiency, and ensuring unparalleled guest experiences across all our establishments. You will leverage technology and strong communication to manage a dispersed team and achieve ambitious business goals.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies to enhance guest satisfaction and profitability.
  • Oversee the day-to-day operations of all hospitality venues, ensuring consistency and high standards.
  • Lead, mentor, and inspire a team of hospitality professionals remotely, fostering a culture of excellence.
  • Manage budgets, cost controls, and financial performance across the portfolio, identifying opportunities for revenue growth and cost savings.
  • Implement and monitor quality assurance programs to maintain exceptional service standards.
  • Drive the adoption of new technologies and operational best practices to improve efficiency.
  • Develop and maintain strong relationships with key stakeholders, suppliers, and partners.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Oversee recruitment, training, and development initiatives for operational staff.
  • Conduct regular performance reviews and provide constructive feedback to drive continuous improvement.

Qualifications and Skills:
  • Extensive experience in a senior operational leadership role within the hospitality sector (hotels, restaurants, events).
  • Proven ability to manage multi-site operations and drive P&L performance.
  • Demonstrated experience in leading and managing remote teams effectively.
  • Exceptional strategic thinking, problem-solving, and decision-making skills.
  • Strong understanding of current hospitality trends, technologies, and guest experience best practices.
  • Excellent communication, negotiation, and presentation skills.
  • Proficiency in financial management and budget forecasting.
  • Ability to adapt to a rapidly changing environment and manage multiple priorities.
  • A passion for delivering outstanding customer service and operational excellence.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

This fully remote position offers the flexibility to work from anywhere within the UK, allowing you to manage operations for venues in and around Reading, Berkshire, UK , and beyond, from the comfort of your home office. Join us in redefining hospitality management through innovation and remote leadership.
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