2483 Hospitality jobs in Wolverhampton

Hospitality Systems Trainer

West Midlands, West Midlands £163 Daily TXP

Posted 3 days ago

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Job Description

contract

Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: 3rd November 2025 - Mid February 2026 (with potential for extension)
Rate: Competitive day rates based on experience + 60 per travel day (where applicable and pre-agreed) + 25ppm mileage

About the Role
Are you passionate about the hospitality industry and experienced in training or senior management?
Our client, a leading hospitality organisation, is seeking Hospitality Systems Trainers to support a nationwide rollout of new hospitality systems. This is a fantastic opportunity to deliver hands-on training and support to staff and management across various venues.
Key Details

  • Contract Dates: 3rd November 2025 - Mid February 2026
  • Training: 1 - 2 weeks, with potential for 1-2 weeks away from home (TBC)
  • Shift Pattern: 4 shifts per week (Mon-Thurs or Tues-Fri), 8 hours onsite plus 1 hour travel either side, with a 1-hour unpaid lunch break
  • Travel: Extensive UK travel required, including regular overnight stays

Responsibilities

  • Deliver engaging training sessions on new EPOS systems
  • Provide Go Live support, including basic configuration, technical assistance, and troubleshooting
  • Ensure staff and management are confident using the new systems

Candidate Requirements

  • Experience in senior hospitality management or as an EPOS Engineer with strong communication and training skills
  • Passion for coaching and developing others
  • Professional, approachable, and customer-focused
  • Experience with Aztec systems (desirable)
  • Strong interpersonal skills and ability to build rapport
  • Full UK driving licence and reliable vehicle (MOT and business insurance required)

Rates & Benefits

  • Day Rate: Variable based on experience
  • Travel Days: 60 per day (subject to travel policy)
  • Mileage: 25ppm
  • Accommodation: Hotels arranged in advance, with meal allowance
  • Expenses: All travel-related costs (parking, tolls, congestion charges) are claimable
  • Contract Type: Outside IR35 (via umbrella or Ltd company)
  • Equipment: Candidates must provide their own laptop and phone

Interested?
Click Apply or get in touch for more information. We look forward to hearing from you!

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Hospitality - Host/Hostess

Lichfield, West Midlands £13 Hourly Barchester Healthcare

Posted 3 days ago

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permanent

ABOUT THE ROLE
As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents.

ABOUT YOU
You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18.

REWARDS PACKAGE
In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
Free training and development for all roles
Access to wellbeing and support tools
A range of retail discounts and savings
Unlimited referrals with our Refer a Friend' bonus scheme
Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.





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Campus Manager - Hospitality

West Midlands, West Midlands £32298 Annually Clover HR

Posted 3 days ago

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permanent

Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.

They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.

They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.

This is a full-time role, with some evening and weekend work during residentials and other events.

The postholder will also participate in an out-of-hours on-call rota.

Role Responsbiities

Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.

Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.

Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings

Maintain high standards of cleanliness, presentation, and service across all facilities

Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation

Draw up duty rotas for reception and housekeeping staff based on varying operational need.

Provide ongoing support, training, and development for team members.

Carry out line management responsibilities in line with the Foundation’s HR policies and procedures

Generate quotes for events and conferences in consultation with internal and external organisers

Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.

Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.

Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.

Monitor costs and implement efficiencies while maintaining quality.

Person Specification

Essential skills and experience

- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment

- Strong interpersonal and communication skills

- Ability to lead and motivate a team

- A positive and collaborative approach to problem-solving

- Organised, proactive, and able to manage multiple priorities

- Commitment to Foundations core values within a broad ecumenical Christian context

Desirable skills and experience

- Understanding of a theological education / training for ministry environment

- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)

- Experience of working in a faith-based educational setting

Contact details

If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)

Applying for this post

Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;

· What interests you about the role?

· Relevant skills and experience

· Your understanding of the organisation and the role

· Any relevant qualifications held

Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.

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Hospitality - Host/Hostess

Lichfield, West Midlands Barchester Healthcare

Posted today

Job Viewed

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Job Description

permanent
ABOUT THE ROLE As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
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Hospitality Sales Consultant

Wednesbury, West Midlands Elis

Posted 2 days ago

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Job Description

permanent
About a career with Elis

Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are a leader in most of the 30 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people!

We are recruiting for .




















WHJS1_UKTJ

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Remote Hospitality Operations Specialist

B3 2PU Birmingham, West Midlands £38000 Annually WhatJobs

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full-time
Join our client's innovative team as a Remote Hospitality Operations Specialist, a fully remote position serving the **Birmingham, West Midlands, UK** hospitality and tourism sector. This role is ideal for an experienced hospitality professional who thrives in a remote work environment. You will be instrumental in optimizing operational efficiency, enhancing guest experiences, and implementing best practices across various hospitality venues. Your responsibilities will include:
  • Developing and refining operational procedures and standards for hotels, restaurants, and event spaces.
  • Analyzing operational data to identify areas for improvement and cost savings.
  • Implementing and overseeing quality assurance programs to ensure high service standards.
  • Managing relationships with key suppliers and third-party vendors.
  • Creating training materials and conducting virtual training sessions for staff.
  • Assisting in the development of new hospitality concepts and service offerings.
  • Troubleshooting operational challenges and providing remote support to venue managers.
  • Staying abreast of industry trends and best practices in hospitality management.
  • Preparing reports on operational performance, customer satisfaction, and financial metrics.
  • Collaborating with marketing and sales teams to enhance the guest journey.

We are seeking candidates with a Bachelor's degree in Hospitality Management, Business Administration, or a related field, and a minimum of 5 years of progressive experience in hotel or restaurant operations management. Proven experience in optimizing operations, improving guest satisfaction, and managing budgets is crucial. Excellent problem-solving, analytical, and communication skills are essential for this remote role. You must be highly organized, self-motivated, and adept at using technology for communication and task management. Familiarity with property management systems (PMS) and other hospitality software is a plus. This is a unique opportunity to leverage your hospitality expertise in a flexible, remote capacity while impacting a leading organization.
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Senior Event Manager - Hospitality

WV1 1AA Wolverhampton, West Midlands £40000 Annually WhatJobs

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full-time
Our client is seeking a highly creative and detail-oriented Senior Event Manager to join their esteemed hospitality team. This hybrid role offers a dynamic working environment, blending on-site event oversight with remote planning and coordination, based in Wolverhampton, West Midlands, UK . You will be responsible for the end-to-end planning and execution of a diverse range of high-profile events, from corporate functions and weddings to bespoke private gatherings. Your duties will encompass conceptualization, budget management, vendor negotiation, client liaison, and on-site supervision to ensure flawless delivery. The ideal candidate will possess a proven track record in event management within the hospitality sector, demonstrating exceptional organizational skills, creativity, and a keen eye for detail. You will be adept at managing multiple projects simultaneously, working under pressure, and exceeding client expectations. Strong communication, negotiation, and interpersonal skills are essential for building and maintaining relationships with clients, suppliers, and internal teams. Responsibilities include developing innovative event concepts, managing event budgets efficiently, sourcing venues, and coordinating all logistical aspects. The ability to contribute strategically from a remote setting, while also being present on-site to oversee event execution and ensure client satisfaction, is key. You will be responsible for ensuring all events align with the client's vision and the company's brand standards, maintaining the highest levels of quality and service. This is an exciting opportunity for a seasoned event professional to take on a challenging and rewarding role within a thriving hospitality business.
Responsibilities:
  • Plan, manage, and execute a variety of events from conception to completion.
  • Develop creative event concepts and themes in line with client briefs.
  • Manage event budgets, ensuring cost-effectiveness and profitability.
  • Negotiate contracts and maintain strong relationships with vendors and suppliers.
  • Serve as the primary point of contact for clients throughout the event planning process.
  • Oversee on-site event setup, coordination, and execution.
  • Ensure all events meet quality standards and client expectations.
  • Manage staffing and resource allocation for events.
  • Conduct post-event evaluations and client feedback sessions.
  • Contribute to the development of new event offerings and strategies.
Qualifications:
  • Proven experience in event management, preferably within the hospitality industry.
  • Strong portfolio of successfully executed events.
  • Excellent understanding of event planning processes, logistics, and budgeting.
  • Exceptional organizational and multitasking abilities.
  • Strong negotiation and vendor management skills.
  • Outstanding communication and interpersonal skills.
  • Ability to work effectively in a hybrid remote and on-site capacity.
  • Proficiency in event management software and MS Office Suite.
  • Creative flair and a passion for delivering exceptional experiences.
Join our dynamic team and shape memorable events for our discerning clientele. This hybrid role offers a fantastic opportunity to grow your career in the vibrant hospitality scene of Wolverhampton, West Midlands, UK .
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Remote Hospitality Experience Designer

B4 6AJ Birmingham, West Midlands £40000 Annually WhatJobs

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full-time
Our client, a forward-thinking entity within the hospitality and tourism sector, is seeking a creative and innovative Hospitality Experience Designer to join their fully remote team. This role is ideal for someone passionate about crafting exceptional guest journeys and transforming digital platforms into immersive travel destinations.

As a Remote Hospitality Experience Designer, you will be responsible for conceptualizing and designing unique and memorable experiences for guests across various touchpoints. Your work will involve understanding user needs, translating them into engaging digital and physical interactions, and collaborating with marketing, operations, and technology teams to bring these experiences to life. This position requires a blend of creativity, strategic thinking, and a deep understanding of the hospitality landscape.

Key Responsibilities:
  • Design and develop innovative guest experiences that align with the brand's vision and service standards.
  • Conduct user research and market analysis to identify trends and opportunities in hospitality and tourism.
  • Create user journey maps, service blueprints, and storyboards to visualize and communicate experience concepts.
  • Collaborate with cross-functional teams to integrate new experiences into existing offerings and digital platforms.
  • Develop creative concepts for events, promotions, and guest engagement programs.
  • Ensure that all designed experiences are seamless, engaging, and deliver exceptional value to guests.
  • Work closely with digital product teams to enhance online booking processes and customer portals.
  • Prepare compelling presentations to showcase design concepts and project proposals to stakeholders.
  • Stay abreast of the latest innovations in customer experience design, hospitality trends, and digital technology.
  • Provide creative direction and feedback throughout the implementation phase of projects.

Qualifications and Experience:
  • Proven experience in experience design, service design, or a similar creative role, preferably within hospitality, tourism, or luxury brands.
  • Strong portfolio showcasing innovative experience design projects.
  • Excellent understanding of user-centered design principles and methodologies.
  • Proficiency in design thinking and service design tools and techniques.
  • Exceptional creativity, conceptualization, and storytelling abilities.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to work independently and collaboratively in a remote environment.
  • Familiarity with digital platforms and their role in shaping guest experiences.
  • A passion for travel, culture, and creating exceptional human connections.

This is an exciting opportunity to shape the future of hospitality experiences from a remote location, influencing guest interactions for services connected to **Birmingham, West Midlands, UK**. Join our client and help redefine what exceptional hospitality means.
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Remote Hospitality Operations Manager

ST1 2AA Staffordshire, West Midlands £45000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee and optimize various operational aspects of their hospitality and tourism services, entirely from a remote setting. This position requires a strategic thinker with a proven track record in managing diverse teams, improving operational efficiency, and ensuring exceptional guest experiences across multiple properties or service points. You will be responsible for developing and implementing operational strategies, setting performance targets, and monitoring key performance indicators (KPIs) to drive business growth and profitability. This role involves close collaboration with department heads, including F&B, accommodation, events, and customer relations, to ensure seamless service delivery.

The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for the hospitality industry. You will be adept at budget management, resource allocation, and implementing cost-effective solutions without compromising on quality. Experience with hospitality management software, booking systems, and virtual team management is essential. This fully remote role offers the flexibility to work from anywhere within the UK, contributing to our client's success while enjoying a work-life balance. If you are a seasoned hospitality professional looking for a challenging and rewarding remote opportunity based out of **Stoke-on-Trent, Staffordshire, UK**, and are adept at leading from a distance, we want to hear from you.

Key Responsibilities:
  • Develop and implement operational strategies to enhance service quality and efficiency.
  • Manage and oversee daily operations across different hospitality units.
  • Set performance goals and monitor KPIs for operational departments.
  • Collaborate with department managers to ensure smooth service delivery and guest satisfaction.
  • Analyze operational data to identify areas for improvement and implement corrective actions.
  • Manage operational budgets and control expenses.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Lead and motivate remote operational teams.
  • Drive initiatives to improve guest experience and operational excellence.
  • Stay abreast of industry trends and best practices.
Qualifications:
  • Extensive experience in hospitality management, with a focus on operations.
  • Demonstrated success in improving operational efficiency and guest satisfaction.
  • Strong leadership and team management skills, especially in a remote context.
  • Proficiency in hospitality management software and tools.
  • Excellent understanding of financial management and budgeting.
  • Strong analytical and problem-solving capabilities.
  • Exceptional communication and interpersonal skills.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Ability to work independently and manage multiple priorities in a remote environment.
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Senior Hospitality Operations Manager

B1 1AB Birmingham, West Midlands £55000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to join their dynamic team. This is a pivotal role within our organisation, responsible for overseeing and optimizing the operational efficiency of our diverse hospitality ventures. As a fully remote position, you will leverage cutting-edge communication tools and project management software to connect with stakeholders and manage operations seamlessly across different geographical locations. Your primary focus will be on developing and implementing strategic initiatives that enhance customer satisfaction, drive revenue growth, and ensure the highest standards of service delivery. This will involve rigorous analysis of performance metrics, identifying areas for improvement, and leading cross-functional teams to execute solutions.

Key Responsibilities:
  • Develop and execute comprehensive operational strategies to align with business objectives.
  • Manage and mentor remote operational teams, fostering a culture of high performance and continuous improvement.
  • Oversee budgeting, forecasting, and financial performance for all hospitality operations.
  • Implement and monitor quality control measures to ensure exceptional guest experiences.
  • Identify opportunities for innovation and efficiency within operational processes.
  • Ensure compliance with all relevant health, safety, and regulatory standards.
  • Collaborate with marketing and sales teams to drive business development and customer acquisition.
  • Prepare detailed reports on operational performance, presenting findings and recommendations to senior leadership.
  • Manage supplier relationships and negotiate contracts to ensure cost-effectiveness and quality.
  • Drive the adoption of new technologies and best practices within the hospitality sector.
This role requires a leader with a proven track record in hospitality management, exceptional problem-solving skills, and the ability to thrive in a remote work environment. You should be adept at managing complex projects, motivating teams from afar, and making data-driven decisions. The ideal candidate will possess a deep understanding of the hospitality industry's nuances and a passion for delivering outstanding service. Join us in shaping the future of remote hospitality management in the vibrant region of Birmingham, West Midlands, UK .
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