2366 Hospitality jobs in Wolverhampton
Hospitality Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.
They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.
They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.
This is a full-time role, with some evening and weekend work during residentials and other events.
The postholder will also participate in an out-of-hours on-call rota.
Role Responsbiities
Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
Maintain high standards of cleanliness, presentation, and service across all facilities
Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation
Draw up duty rotas for reception and housekeeping staff based on varying operational need.
Provide ongoing support, training, and development for team members.
Carry out line management responsibilities in line with the Foundation’s HR policies and procedures
Generate quotes for events and conferences in consultation with internal and external organisers
Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.
Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.
Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
Monitor costs and implement efficiencies while maintaining quality.
Person Specification
Essential skills and experience
- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment
- Strong interpersonal and communication skills
- Ability to lead and motivate a team
- A positive and collaborative approach to problem-solving
- Organised, proactive, and able to manage multiple priorities
- Commitment to Foundations core values within a broad ecumenical Christian context
Desirable skills and experience
- Understanding of a theological education / training for ministry environment
- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)
- Experience of working in a faith-based educational setting
Contact details
If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)
Applying for this post
Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;
· What interests you about the role?
· Relevant skills and experience
· Your understanding of the organisation and the role
· Any relevant qualifications held
The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.
Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.
Hospitality Manager
Posted 1 day ago
Job Viewed
Job Description
Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.
They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.
They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.
This is a full-time role, with some evening and weekend work during residentials and other events.
The postholder will also participate in an out-of-hours on-call rota.
Role Responsbiities
Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
Maintain high standards of cleanliness, presentation, and service across all facilities
Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation
Draw up duty rotas for reception and housekeeping staff based on varying operational need.
Provide ongoing support, training, and development for team members.
Carry out line management responsibilities in line with the Foundation’s HR policies and procedures
Generate quotes for events and conferences in consultation with internal and external organisers
Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.
Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.
Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
Monitor costs and implement efficiencies while maintaining quality.
Person Specification
Essential skills and experience
- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment
- Strong interpersonal and communication skills
- Ability to lead and motivate a team
- A positive and collaborative approach to problem-solving
- Organised, proactive, and able to manage multiple priorities
- Commitment to Foundations core values within a broad ecumenical Christian context
Desirable skills and experience
- Understanding of a theological education / training for ministry environment
- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)
- Experience of working in a faith-based educational setting
Contact details
If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)
Applying for this post
Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;
· What interests you about the role?
· Relevant skills and experience
· Your understanding of the organisation and the role
· Any relevant qualifications held
The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.
Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stage.
Lecturer in Hospitality
Posted today
Job Viewed
Job Description
Job Title: Lecturer in Hospitality
Location: Birmingham
Salary: £38,784 - £3,482 per annum - AC2
Job type: Permanent, Full-time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role:
University College Birmingham is entering one of the most ambitious and dynamic phases of our growth, making this an exciting time to join the UCB Business School. We are currently seeking a talented, industry-experienced Lecturer in Hospitality who is passionate about teaching and student success to join our team.
As a teaching-focused institution, we take great pride in preparing students to excel and make a significant impact in their careers. We're looking for an individual with a clear enthusiasm for classroom engagement, dedication to student support, and a commitment to making a positive difference in students' lives. With a rapidly growing student community and expanding curriculum, we look forward to discovering the unique expertise and energy you can bring to our students.
In this role, you'll be responsible for delivering engaging hospitality and tourism content across our Undergraduate and Postgraduate programmes. We're particularly interested in candidates who bring hands-on experience in digital tools and AI application-areas we're eager to bring to life in our classrooms as part of our evolving curriculum. Experience in research or project supervision is also highly valued as we support our students in honing their research and strategic capabilities. Our hospitality and tourism programs have been successfully validated in May 2025 ensuring our graduates are equipped to lead in tomorrow's industries. If you're ready to contribute to this pivotal journey, we would love to hear from you!
University College Birmingham has invested over 40 million in new facilities over the last decade, with multiple state-of-the-art teaching buildings that can be explored on our website. Our commitment to this growth continues, with upcoming developments in our Business School and digital capabilities to enhance our student experience further.
Benefits:
- Generous allocation of annual leave ul>
- 38 days' paid leave per year
- 12 Bank Holidays & Concessionary Days
- Employer Contributions
- Teachers' Pension Scheme - 28.6%
Extra Information:
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date - Sunday 31st August 2025.
Interview Date - TBC.
Please click APPLY to be redirected to our website to complete an application form.
Candidates with the experience or relevant job titles of: Lecturer, Hospitality Lecturer, Lecturer in Hospitality, Hospitality Lead, HNC/D Lecturer, Academic Lecturer, Tourism Management, University Lecturer, Education Lead, Academic Lead, College Tutor, Tutor, Teacher, College Teacher will also be considered for this role.
Lecturer in Hospitality
Posted 2 days ago
Job Viewed
Job Description
Job Title: Lecturer in Hospitality
Location: Birmingham
Salary: £38,784 - £3,482 per annum - AC2
Job type: Permanent, Full-time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role:
University College Birmingham is entering one of the most ambitious and dynamic phases of our growth, making this an exciting time to join the UCB Business School. We are currently seeking a talented, industry-experienced Lecturer in Hospitality who is passionate about teaching and student success to join our team.
As a teaching-focused institution, we take great pride in preparing students to excel and make a significant impact in their careers. We're looking for an individual with a clear enthusiasm for classroom engagement, dedication to student support, and a commitment to making a positive difference in students' lives. With a rapidly growing student community and expanding curriculum, we look forward to discovering the unique expertise and energy you can bring to our students.
In this role, you'll be responsible for delivering engaging hospitality and tourism content across our Undergraduate and Postgraduate programmes. We're particularly interested in candidates who bring hands-on experience in digital tools and AI application-areas we're eager to bring to life in our classrooms as part of our evolving curriculum. Experience in research or project supervision is also highly valued as we support our students in honing their research and strategic capabilities. Our hospitality and tourism programs have been successfully validated in May 2025 ensuring our graduates are equipped to lead in tomorrow's industries. If you're ready to contribute to this pivotal journey, we would love to hear from you!
University College Birmingham has invested over 40 million in new facilities over the last decade, with multiple state-of-the-art teaching buildings that can be explored on our website at (url removed). Our commitment to this growth continues, with upcoming developments in our Business School and digital capabilities to enhance our student experience further.
Benefits:
- Generous allocation of annual leave ul>
- 38 days' paid leave per year
- 12 Bank Holidays & Concessionary Days
- Employer Contributions
- Teachers' Pension Scheme - 28.6%
Extra Information:
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date - Sunday 31st August 2025.
Interview Date - TBC.
Please click APPLY to be redirected to our website to complete an application form.
Candidates with the experience or relevant job titles of: Lecturer, Hospitality Lecturer, Lecturer in Hospitality, Hospitality Lead, HNC/D Lecturer, Academic Lecturer, Tourism Management, University Lecturer, Education Lead, Academic Lead, College Tutor, Tutor, Teacher, College Teacher will also be considered for this role.
Relief Hospitality Assistant
Posted 1 day ago
Job Viewed
Job Description
The Extracare Charitable Trust are recruiting for a Relief Hospitality Assistant to join our friendly catering teamat our Solihull Retirement Village based in Shirley.
This is a fantastic opportunity for an experienced Hospitality Assistant to join our friendly team at our Solihull Retirement Village and support the village's commitment in delivering ExtraCare's mission of “better lives for older .
WHJS1_UKTJ
Senior Interior Designer – Hospitality Projects, Global Clients & Hybrid Working
Posted today
Job Viewed
Job Description
Senior Interior Designer – Hospitality Projects, Global Clients & Hybrid Working
£45,000 – £5,000 | Hybrid Working | Hospitality Design Leadership | Birmingham
Are you a highly creative Senior Interior Designer with a passion for storytelling through space and a proven track record in hospitality interiors? This is your opportunity to join a globally recognised, Birmingham-based design studio delivering world-class hospitality, F&B and leisure environments for some of the industry’s most exciting brands.
Modus Careers is proud to partner with this well-established and design-led studio, known for its bold creative direction, collaborative culture, and people-first approach. With projects spanning the UK, Europe and the US, they are now looking for a Senior Interior Designer to lead conceptually rich, detail-driven projects within their fast-growing international portfolio.
What Makes This Role Stand Out?
- Global Projects: Work across a wide-ranging portfolio of restaurants, hotels, and hospitality venues for international clients and emerging F&B brands.
- Creative Leadership: Take the reins on projects from day one, guiding concepts, managing teams and inspiring fresh design thinking.
- Hybrid Flexibility: Enjoy a balanced, people-focused culture with flexibility to work from home and in-studio.
- Collaborative Culture: Be part of a close-knit team of designers, architects and brand strategists, where open thinking and experimentation are encouraged.
- Career Longevity : While this role initially supports maternity cover, the studio is actively looking to grow long-term and is open to permanent progression for the right individual.
Key Responsibilities
- Lead concept creation and project delivery across multiple high-profile hospitality and F&B interiors
- Own the design process from initial briefing through to client presentation and on-site execution
- Present to clients, develop strong relationships and translate their vision into intelligent, expressive interiors
- Collaborate with cross-disciplinary internal teams to ensure cohesive creative execution
- Manage junior and mid-level team members with a focus on mentorship and excellence
- Oversee detailed drawing packages and FF&E specifications, ensuring precision at every stage
- Inject fresh ideas into design sessions, always pushing creative boundaries
About You
- At least 6 years' experience in interior design, with a portfolio that showcases hospitality and F&B interiors
- Confident project leader with a collaborative and proactive mindset
- Strong communicator who enjoys engaging with clients and internal teams
- Excellent technical understanding, particularly in AutoCAD, and a solid grasp of FF&E and material specification
- Passionate about narrative-led design and building immersive guest experiences
- Able to confidently lead creative reviews, manage timelines and maintain design integrity from concept through to delivery
The Offer
- Full-time, permanent position with a competitive salary of £4 000 – £5 000, depending on experience
- A hybrid working model and a studio culture built around flexibility and creative freedom
- The chance to work on award-winning hospitality projects across international markets
- A highly supportive and engaging working environment where your input will shape creative direction
- Real scope for growth within a respected, people-led design practice
If you're a passionate Senior Interior Designer ready to lead expressive hospitality spaces on the global stage, while working with a warm, talented team, we’d love to speak with you.
Visitor Services Manager (Hospitality) - Full Time - Stafford Gatehouse Theatre
Posted 576 days ago
Job Viewed
Job Description
Stafford’s new-look Gatehouse Theatre is the jewel in the crown of the county town. The Gatehouse Theatre is a semi-producing house that provides opportunity for creativity. Creating new and innovative theatre is important to us, from the annual Shakespeare at Stafford Castle to an excellent Youth Theatre programme not to mention some of the best touring productions, and your involvement will be key.
Stafford Gatehouse Theatre wishes to appoint a Visitor Services Manager to help manage the theatre’s Front of House Catering & Bar operation, this is an exciting role with no 2 days the same! You will take on exciting challenges, learn new skills and be an integral member of the Theatre Management Team.
Contributing to the department’s operational efficiency and delivering the highest levels of customer service across our Bars and Hospitality Areas including the role of Duty Manager at show times on a rota basis, the successful candidate will have the proven ability to manage the facilities of the Theatres public spaces, to ensure the provision of an efficient, safe, effective and welcoming experience for all our audiences, whilst increasing ancillary income streams and acting as a positive catalyst for change.
This is a fantastic opportunity for someone looking to make their mark in one of the UK’s most exciting receiving and producing theatres, located within a beautiful, and recently refurbished Gatehouse Theatre. If you think you can make a positive impact to the team, we want to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 40 hours a week, Monday - Sunday (Rota Basis)
*This is a temporary position of up to 12 months.
Requirements
- Experience of a Front of House Supervisory/Managerial position, or of a suitable comparable position in a service or trading related role, preferably in an arts venue or visitor attraction
- Experience of, and demonstrable success in, the achievement of commercial and service targets
- Experience of working within agreed budgets and of cash handling, stock management and reconciliation systems.
- Evidence of the supervision and motivation of teams of professional staff towards the achievement of agreed targets and objectives
- Experience of implementing effective safety procedures
- Experience in managing voluntary staff
- Previous experience of stock management and working with EPOS systems
- Confidence leading a small team
- A calm and efficient approach when presented with fast evolving incidents
- Passion for exemplary customer service, to ensure our guests’ experience is memorable
- The ability to build a strong rapport with guests and colleagues in an engaging and professional manner
- A “can do” attitude with the ability to adapt to the fast pace of live theatre
- A proven track record of delivering results and coming up with plans and ideas and persuading others to support these
- Someone who is hands-on and likes getting stuck in with smaller tasks
- An enthusiastic and creative person
Things which would be useful for you to have:
- Enthusiasm for arts activities and for theatre in particular
- Personal Licence Holder
- First Aid at Work/Fire Officer certificate or Safety at Work competencies
- EHO Food Standards Certificate (at least level 2)
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 24th January 2024
Salary: up to £30,000 per annum
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Lecturer in Travel, Tourism and Hospitality - Whittingham Road Campus, Halesowen
Posted 1 day ago
Job Viewed
Job Description
The College is committed to safeguarding children and vulnerable adults and will undertake Enhanced DBS and safer recruitment checks for all successful candidates.
We reserve the right to close this vacancy early should sufficient applications be received before the closing date.If you apply for this position, please indicate in your online application that you found it on Diversity Jobs Group.
Customer Service
Posted 3 days ago
Job Viewed
Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)
Customer Service Coordinator
Posted 1 day ago
Job Viewed
Job Description
Customer Service Coordinator - Feel stuck in your current company…? Want to be noticed, be rewarded with a bonus , with no weekends and work with a fantastic team! 23 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge!
Benefits for the Customer Service Coordinator:
- Up to £29k DOE
- No weekend work!
- 23 days holiday + bank holiday + the option to buy additional days.
- Discount schemes on major retailers, gyms, hospitality, holidays & more!
- Company pension scheme.
- Company health benefit scheme
Responsibilities of the Customer Service Coordinator:
- As the customer service coordinator you will build important relationships with internal and external clients.
- You will be x hiring, rehiring and sourcing equipment from third party suppliers.
- Manage a fast paced and busy hire desk.
- Dealing with high volume inbound calls.
- Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
- You will be resolving any queries or claims that arise in a professional manner, ensuring all paperwork is completed and up to date.
- You may use Syrinx, Inspire, or a similar CRM system.
The Customer Service Coordinator may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, as well as manufacturing, engineering, and construction, although this is not essential. You must have worked within a fast paced, high volume, inbound calls environment.
You may have worked as a customer service coordinator, customer service advisor, service coordinator, call handler, customer service executive, service desk controller, sales coordinator, plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.
To be considered for this position you may live in: Coventry, Birmingham, Shirley, Dorridge, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas.
Hit the APPLY button now to be considered for this customer service coordinator role or find out more information and we will be in contact!